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Compare Arcserve ShadowProtect SPX and Arcserve UDP 
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At a Glance
Market Segments
Small-Business (52.6% of reviews)
Mid-Market (59.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Arcserve ShadowProtect SPX
Star Rating
(21)4.2 out of 5
Market Segments
Small-Business (52.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Arcserve ShadowProtect SPXArcserve UDP
Star Rating
(135)4.2 out of 5
Market Segments
Mid-Market (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Arcserve UDPSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Arcserve UDP excels in File Server Backup with a rating of 9.2, while ShadowProtect SPX also performs well but slightly lower in this area, indicating a more robust solution for enterprise environments.
- Reviewers mention that Arcserve UDP's Quality of Support is rated at 8.2, which is significantly higher than ShadowProtect SPX's 7.2, suggesting that users may find better assistance and resources when issues arise with Arcserve.
- G2 users highlight that Arcserve UDP offers superior Disaster Recovery capabilities with a score of 8.7 compared to ShadowProtect SPX's 8.6, making it a more reliable choice for businesses that prioritize quick recovery times.
- Users on G2 report that Arcserve UDP's Backup Automation feature is rated at 9.0, which is slightly better than ShadowProtect SPX's 9.0, but the overall user experience with automation in Arcserve is often described as more seamless.
- Reviewers mention that Arcserve UDP shines in Cloud Recovery with a score of 8.6, while ShadowProtect SPX's score of 8.3 indicates that Arcserve may provide a more comprehensive cloud integration experience.
- Users say that Arcserve UDP's Data Deduplication feature is rated at 9.0, which is significantly higher than ShadowProtect SPX's 7.7, suggesting that Arcserve offers more efficient storage management, reducing costs for users.
Pricing
Entry-Level Pricing
Arcserve ShadowProtect SPX
No pricing availableArcserve UDP
No pricing availableFree Trial
Arcserve ShadowProtect SPX
No trial information availableArcserve UDP
Free Trial is available
Ratings
Meets Requirements
8.4
18
8.6
81
Ease of Use
7.9
18
7.9
83
Ease of Setup
7.9
12
7.7
69
Ease of Admin
8.5
12
8.0
69
Quality of Support
7.2
17
8.2
82
Has the product been a good partner in doing business?
6.9
12
8.4
65
Product Direction (% positive)
7.3
17
7.9
82
Features by Category
Compatibility
Not enough data
9.2
60
Not enough data
9.2
55
Not enough data
9.3
52
Not enough data
8.8
43
Management
Not enough data
8.8
53
Not enough data
8.8
50
Not enough data
8.9
56
Not enough data
9.0
45
Not enough data
8.2
53
Compliance
Not enough data
8.6
45
Not enough data
8.2
32
Not enough data
9.0
52
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
9.3
25
Not enough data
8.9
25
Not enough data
9.1
22
Not enough data
Not enough data
Compatibility
Not enough data
9.5
22
Not enough data
9.3
22
Not enough data
9.1
20
Management
Not enough data
9.4
15
Not enough data
9.3
18
Not enough data
9.3
20
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
9.1
44
Not enough data
8.8
41
Not enough data
Feature Not Available
Management
Not enough data
9.2
49
Not enough data
9.0
49
Not enough data
8.4
38
Security
Not enough data
8.8
35
Not enough data
9.1
44
Not enough data
Feature Not Available
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
48
Not enough data
9.0
49
Not enough data
8.2
39
Not enough data
8.4
39
Admin
Not enough data
8.6
50
Agentic AI - Database Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
19
Not enough data
8.6
13
Not enough data
9.0
17
Not enough data
8.6
17
Not enough data
9.6
15
Management
Not enough data
8.8
20
Not enough data
9.0
21
Not enough data
8.6
19
Not enough data
8.9
18
Not enough data
9.0
17
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Arcserve ShadowProtect SPX and Arcserve UDP are categorized as Disaster Recovery and Server Backup
Unique Categories
Arcserve ShadowProtect SPX has no unique categories
Reviews
Reviewers' Company Size
Arcserve ShadowProtect SPX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Arcserve UDP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Architecture & Planning
10.5%
Writing and Editing
5.3%
Wholesale
5.3%
Printing
5.3%
Other
52.6%
Information Technology and Services
5.9%
Financial Services
5.9%
Non-Profit Organization Management
5.0%
Government Administration
5.0%
Building Materials
5.0%
Other
73.3%
Alternatives
Discussions
Arcserve ShadowProtect SPX has no discussions with answers
HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP?
1 Comment
MD
If there are Folders\Files that you can archive to an external drive and remove from the backup you can gain space. The other option is to get a larger drive.Read more
Why there are so many problems with our tape backup? I really astonished if a backup job just works
1 Comment
MD
There can be many variables for backup failure-open files, permissions etc..It is usually an issue with the software you are using for backups. Arcserve is a...Read more
Why is Arcserve CA not still called RHA or HA? Why is the product not promoted? Why is the topic of workload migration with UDP / CA not being promoted? Here are great opportunities to generate revenue
1 Comment
LK
Hi Georg,
The RHA product product was renamed Arcserve Continuous Availability, because that's what it provides. We actually developed a new product,...Read more
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