--- title: Arcserve UDP Reviews meta\_title: 'Arcserve UDP Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 137 reviews by the users' company size, role or industry to find out how Arcserve UDP works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 137 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery --- # Arcserve UDP Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Arcserve UDP but has limited features. Are you part of the Arcserve UDP team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Arcserve Unified Data Protection (UDP) is an all-in-one data resilience solution designed to protect data across physical, virtual, and cloud environments. With comprehensive backup, granular restore, and disaster recovery capabilities, Arcserve UDP also provides AI-enabled ransomware protection. The platform offers image-based backups, agentless protection for virtual environments, support for applications like Microsoft Exchange and SQL Server, and capabilities for data reduction, automated testing, instant recovery, bare-metal recovery, instant restores, and failover capabilities. Arcserve UDP supports multiple hypervisors, as well as on-premises and cloud storage providers, including Arcserve Cloud Storage, AWS, Microsoft Azure, Google Cloud, and Wasabi. * * * Seller [Arcserve](https://www.g2.com/sellers/arcserve) Discussions [Arcserve UDP Community](https://www.g2.com/products/arcserve-arcserve-udp/discuss) Languages Supported German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by leslie keil Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 19 months [ View More Pricing Information ](https://www.g2.com/products/arcserve-arcserve-udp/pricing) ## Top-Rated Alternatives [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Arctera Backup Exec](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arctera Backup Exec") Arctera Backup Exec 4.2/5(275) ](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) [ ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ View All Alternatives ](https://www.g2.com/products/arcserve-arcserve-udp/competitors/alternatives) ## User Insights Average based on 137 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Arcserve UDP Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IBM Tape ](https://www.g2.com/products/ibm-tape/reviews) Show More TG Tony G. Sr. Network Engineer Small-Business (50 or fewer emp.) 11/26/2019 "Arcserve UDP" 5/5 What do you like best about Arcserve UDP? The best thing about UDP is the ability to perform 'Instant VM'. Rather than trying to recover and restore a server, just spool up a VM based on the last backup! Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? The thing about UDP is it is difficult to understand sometimes. The inability to restore individual Linux files easily (requires 'reverse replication') does hamper it's usefulness in that area. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? We are covering more data now with UDP than we did with tape and getting more copies. We also use Arcserve hybrid-cloud for offsite data retention. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jerry S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry S.") JS Jerry S. Senior Systems Administrator Computer & Network Security Mid-Market (51-1000 emp.) 11/26/2019 "Best Backup Products I've used in years" 5/5 What do you like best about Arcserve UDP? The UDP is easy to set up out-of-box. Even setting up replication is easily accomplished. The unit we employed also has the ability to spin up a "virtual server" from the last backup which makes disaster recovery effortless Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? The only shortcoming that I have discovered is the UDP does not send out emails for Linux backup failures. Review collected by and hosted on G2.com. Recommendations to others considering Arcserve UDP: You can't best the ease of use, yet security if the data. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Backups are assured. But even better, the data is easily restored. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CP Cyrille P. RSI Mid-Market (51-1000 emp.) 12/5/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Good product" 5/5 What do you like best about Arcserve UDP? ArcSerc is a very good product that is easy to use. I have been using ArcServ for 6 years now. Whether it's backup or restoration, it's really very simple. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? The problem with arcserv is at the licensing level, the portal is not very user-friendly. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? The big advantage is in the installation and configuration. Everything is easy. The problem I encountered was with the licenses. I called support, which provided me with the solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Enterprise (\> 1000 emp.) 11/27/2019 "Nothing but problems" 0/5 What do you like best about Arcserve UDP? Not a lot, instant VM I guess, impressive de-dupe Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Lack of meaningful reports, missing info on reports, product is flaky - works one night, not the next, recovery takes an age - 30-40 minutes to load a backup set, and if you've got the wrong date, 30-40 minutes more for the next one ad infinitum. Search is hopeless. Support takes a loooong time. Was fine for small PoC, scaling up to 00's brings nothing but pain. 'Agentless' backups can't cope with more than a handful of nodes - ended up having to install agents everywhere - which we wanted to get away from Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Absolutely none, should have stuck with DPM Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VH Victor H. Network Engineer Mid-Market (51-1000 emp.) 12/3/2019 "Product review" 4.5/5 What do you like best about Arcserve UDP? I like the product because it is very reliable when it comes to backing up data and restoring the data. I've had good experience with this product for the past 10 years. I'm planning to upgrade our existing 7100 appliance in a few months. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Overall it's a good product, however, I would like for the tech support to be more faster. Tech support is great. I just think that the call back should be faster. Review collected by and hosted on G2.com. Recommendations to others considering Arcserve UDP: It's a great product. Give it a try and you will not regret it. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Faster and reliable data restoration. The interface is very user friendly and easy to perform any tasks. Review collected by and hosted on G2.com. Show More 5/29/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![John R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John R.") JR John R. Network Administrator Information Technology and Services Mid-Market (51-1000 emp.) 12/3/2019 "Quick, simple and keeps on working" 4.5/5 What do you like best about Arcserve UDP? The backups are quick, compared to the tape system we used to have, its extremely quick. Especially once the original seeding is done, the incrementals take almost not time at all to go through. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Sometimes when our replication box disconnects (network issue) the merge jobs then don't run properly when it reconnects so it tends to fill up more than it should. Not a huge deal, just means I have to hop in once a month or so and clean it up. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Making sure we have reliable back ups of all data an email. So far its worked like a charm. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JR Jindřich R. Technical Director Mid-Market (51-1000 emp.) 11/27/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Arcserve UDP" 5/5 What do you like best about Arcserve UDP? Arcserve UDP is really easy to use and it has rich feature set for both Windows and Linux. Global deduplication is really market leader technology for our market. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Seperate product for tapes, which means, that you need to use another old fashion interface if you need to manage advanced tape features. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? One management for servers, workstations, windows, linux, 3-2-1 backup with easy to managed interface. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PB Peter B. IT Director Mid-Market (51-1000 emp.) 11/26/2019 "Old-school paradigm, but still does the job" 3.5/5 What do you like best about Arcserve UDP? The Arcserve UDP is an effective backup, especially in our case, were other VM-only, agentless backups wouldn't work. The interface is relatively easy to navigate. The system is reliable. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? It's not the easiest nor most intuitive to set up and use. There are some stability issues with both the server and the agents. There are times where a scheduled backup gets missed because an agent crashed or is locked. The agent's poor state isn't known until the backup fails. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? I've been able to back up older OS machines, and special duty servers that other solutions simply can't Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 2/4/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Great Product Needs better insights into chronic problems" 4/5 What do you like best about Arcserve UDP? Functional and has minimal issues backing up client data Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? restores of multiple individual users must be done individually. User creation is a pain when you want to delegate specific clients. Generates an email on job completion but we struggle to identify chronic issues. Clients would also like to see data storage per location. Review collected by and hosted on G2.com. Recommendations to others considering Arcserve UDP: Great product. Works from a technical perspective but it requires some extra effort to maintain and manage. Requires oversight from technicians responsible and doesn't have great customer reporting. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Reliable cloud backups Review collected by and hosted on G2.com. Show More 3/5/2020 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") AC Verified User in Computer Hardware Mid-Market (51-1000 emp.) 11/26/2019 "Some good and some bad" 2.5/5 What do you like best about Arcserve UDP? There helpful sometimes but never finish the job. I have to do a lot on my own and google these issues with arcserve backup jobs, and BMR as well Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? There lack of customer service and very argumental instead of listening and helping us out Review collected by and hosted on G2.com. Recommendations to others considering Arcserve UDP: n/a Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Restore BMR and creating an ISO on my own, and the tech. refused to send me the ISO file and I had to do it myself and took me more time to research for 4 days how to create an ISO from BMR Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Arcserve UDP? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Arcserve UDP ](https://www.g2.com/products/arcserve-arcserve-udp/discussions/new) GU Guest User • Last activity over 2 years ago How do I install Arcserve UDP? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-install-arcserve-udp) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-can-it-be-solved-if-the-destination-disk-fills-up) [ View all Discussions ](https://www.g2.com/products/arcserve-arcserve-udp/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 19 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/arcserve-arcserve-udp/pricing) Arcserve UDP Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/arcserve-arcserve-udp-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d02bf41337ba5b7ca336fd583f2854fc/arctera-arctera-backup-exec.png "Product Avatar Image") Arctera Backup Exec 4.2/5(275) [ Compare Now ](https://www.g2.com/compare/arcserve-arcserve-udp-vs-arctera-arctera-backup-exec) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_38c5aad657386e17b68be89c52f0d7df/veritas-netbackup.jpg "Product Avatar Image") NetBackup 4/5(113) [ Compare Now ](https://www.g2.com/compare/arcserve-arcserve-udp-vs-veritas-netbackup) ##### ##### Arcserve UDP Features Compatibility File Server Backup Database Server Backup Virtual Machines Management Continuous Backup Disaster Recovery Storage Capacity Compliance Security Standards Data Deduplication Functionality Data Backup Backup Automation [ View More Features ](https://www.g2.com/products/arcserve-arcserve-udp/features) ##### Categories on G2 [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery) [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[File Recovery](https://www.g2.com/categories/file-recovery-software)[Database Backup](https://www.g2.com/categories/database-backup) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best open-source or free AI code generation tools for prototyping on a budget](https://www.g2.com/discussions/best-open-source-or-free-ai-code-generation-tools-for-prototyping-on-a-budget)[PR Firms in Austin](https://www.g2.com/categories/pr-firms/locations/austin-tx-us)[Best software for hosting online webinars](https://www.g2.com/discussions/best-software-for-hosting-online-webinars) [What employee recognition tools can show a real impact on engagement or retention rather than just being a nice-to-have add-on?](https://www.g2.com/discussions/what-employee-recognition-tools-can-show-a-real-impact-on-engagement-or-retention-rather-than-just-being-a-nice-to-have-add-on)[What do data integration engineers and ETL developers actually trust when they need a reliable on-premise platform that will not let pipelines fail silently during critical batch windows?](https://www.g2.com/discussions/what-do-data-integration-engineers-and-etl-developers-actually-trust-when-they-need-a-reliable-on-premise-platform-that-will-not-let-pipelines-fail-silently-during-critical-batch-windows)[Pros and Cons Details](https://www.g2.com/products/arcserve-arcserve-udp/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)