--- title: Arcserve UDP Reviews meta\_title: 'Arcserve UDP Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 137 reviews by the users' company size, role or industry to find out how Arcserve UDP works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 137 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery --- # Arcserve UDP Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Arcserve UDP but has limited features. Are you part of the Arcserve UDP team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Arcserve Unified Data Protection (UDP) is an all-in-one data resilience solution designed to protect data across physical, virtual, and cloud environments. With comprehensive backup, granular restore, and disaster recovery capabilities, Arcserve UDP also provides AI-enabled ransomware protection. The platform offers image-based backups, agentless protection for virtual environments, support for applications like Microsoft Exchange and SQL Server, and capabilities for data reduction, automated testing, instant recovery, bare-metal recovery, instant restores, and failover capabilities. Arcserve UDP supports multiple hypervisors, as well as on-premises and cloud storage providers, including Arcserve Cloud Storage, AWS, Microsoft Azure, Google Cloud, and Wasabi. * * * Seller [Arcserve](https://www.g2.com/sellers/arcserve) Discussions [Arcserve UDP Community](https://www.g2.com/products/arcserve-arcserve-udp/discuss) Languages Supported German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by leslie keil Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 19 months [ View More Pricing Information ](https://www.g2.com/products/arcserve-arcserve-udp/pricing) ## Top-Rated Alternatives [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Arctera Backup Exec](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arctera Backup Exec") Arctera Backup Exec 4.2/5(275) ](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) [ ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ View All Alternatives ](https://www.g2.com/products/arcserve-arcserve-udp/competitors/alternatives) ## User Insights Average based on 137 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Arcserve UDP Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IBM Tape ](https://www.g2.com/products/ibm-tape/reviews) Show More GS George S. Enterprise (\> 1000 emp.) 11/26/2020 "It was a good training course." 4.5/5 What do you like best about Arcserve UDP? I am looking at a back up solution, this could help. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? I have not used it properly yet to answer. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? A possible back solution for some PCs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") CC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 10/15/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Arcserve UDP - Does what it says on the Tin!" 5/5 What do you like best about Arcserve UDP? Easy to use, easy to manage, no complicated policies. Creating and implementing a protection plan is simple and very user friendly. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? I have not found anything I dislike with the product yet. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Problems solved: 1. Physical to virtual machine migrations, 2. Air Gap storage using Cloud instead of tape. 3. Automated Services recovery using Arcserve Replication & High Availability through Arcserve UDP. Benefits: 1. No need for Tape media and incurred maintenance costs that come with it 2.Fast RPO and RTO using the Arcserve Appliances. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Marco K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco K.") MK Marco K. Mid-Market (51-1000 emp.) 11/2/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "ArcserveUDP is a very good and innovative product." 4/5 What do you like best about Arcserve UDP? The software is easy to operate and license. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? I don't find the high license costs or the mixing of Arcserve UDP licenses (Premium / Advanced) anymore. Review collected by and hosted on G2.com. Recommendations to others considering Arcserve UDP: Talk to an Arcserve Consultant. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Better backup for the customer. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CT Colin T. Small-Business (50 or fewer emp.) 11/12/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Arcserve Boot Camp" 5/5 What do you like best about Arcserve UDP? good interactive presentation and hands on trials Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Could not get a consistent connection to test server Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Cloud back up and data protection against virus/ransomware Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Mid-Market (51-1000 emp.) 10/8/2020 "Arcserve Bootcamp" 4.5/5 What do you like best about Arcserve UDP? The hands on labs were very easy to follow Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? There seems to be a lot of information to take in however it was explained really clearly by the presenters Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Learning to monitor the backup servers on a regular basis Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SN Sean N. Manager, IT Infrastructure and Operations Small-Business (50 or fewer emp.) 2/11/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Arcserve...for peace of mind" 4/5 What do you like best about Arcserve UDP? Consistency of backups and notifications. We know when things fail and usually how to deal with them. The backups complete relatively quickly (as long as the internet connection onsite is good) and the onsite backups are quick as well. Sometimes, if the internet connection onsite is slow, I've seen backups take more than a week to complete, but they are consistent and actually complete once the data is transferred. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Support - it tends to be a little hard to reach. Once you get in touch with them though, they are pretty responsive. Would really like to see 24x7 support or at least extended hours during the week. Only M-F 8-5 is a little difficult when backup jobs often run during different times of the day/night. Review collected by and hosted on G2.com. Recommendations to others considering Arcserve UDP: ArcServe UDP has a bright future. It's a stable product, and consistent as far as backups go. When trouble arises with an agent, if the solution is anything besides "uninstall/reinstall" it tends to take a bit of time to get support. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? We have had a few issues with Arcserve's cloud product (purchased from Zetta) with consistent backups on older machines. I know they support the older machines using the current agent, but we have had to delete and recreate multiple backup sets. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") UC Verified User in Computer Hardware Mid-Market (51-1000 emp.) 11/2/2020 "Partner ARCSERVE" 5/5 What do you like best about Arcserve UDP? competent contact persons and very fast response times Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? I have been working with the contact persons for years and am absolutely satisfied Review collected by and hosted on G2.com. Recommendations to others considering Arcserve UDP: I can only recommend. The total package of account manager, product portfolio and price is right Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? we have a partner at eye level who accompanies us from the beginning of the project to the implementation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 11/5/2020 "Innovative Solution combined with professional support" 5/5 What do you like best about Arcserve UDP? Intuitive user experience, high perfomance deduplication Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Localized support would be fine for us.. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Companywide backup with external replication Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Greg D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg D.") GD Greg D. Sr. Associate & Director of Technology Mid-Market (51-1000 emp.) 11/26/2019 "Backup and restore with confidence" 4.5/5 What do you like best about Arcserve UDP? There are a lot of things I like best. I guess the first would be the simplicity in selecting what to backup, setting up the priority (the order of the backup), and confidence that the backups will run without issue. I've setup a full backup to run on Fridays, then an incremental backup the rest of the days of the week. Keeps the backup running quickly and efficiently. But mostly, I like the ease in restoring data when necessary. I like the option of restoring to the original folder, or I can opt to restore to a new folder. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Installing the agents on the various servers is a little tedious. When I update the software, I have to update the agents on each server. And some servers need multiple agents, like the Exchange server. Since it's a VM, it has the virtual agent, exchange agent and client agent. I would like Arcserve to figure out how to make the software agent-less. This would make installing and updating the software easier to do. Review collected by and hosted on G2.com. Recommendations to others considering Arcserve UDP: Give it a try and see how easy it is to use. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? I get consistent, quick backups from all our servers that are part of the backup process, and it has the intelligence built in to communicate with applications like Exchange to keep the server clean. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JA Jerzy A. Small-Business (50 or fewer emp.) 8/27/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Arcserve UDP - excellent backup solution" 5/5 What do you like best about Arcserve UDP? Very simple to use and intuitive user interface. Allows starting a backup in a few minutes Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Nothing, though backing up Linux could be a little easier Review collected by and hosted on G2.com. Recommendations to others considering Arcserve UDP: Compare deduplications earnings with other solutions with similar deployment costs Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Backup of physical and virtual servers. Low requirements on backup storage space thanks to deduplication Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Arcserve UDP? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Arcserve UDP ](https://www.g2.com/products/arcserve-arcserve-udp/discussions/new) GU Guest User • Last activity over 2 years ago How do I install Arcserve UDP? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-install-arcserve-udp) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-can-it-be-solved-if-the-destination-disk-fills-up) [ View all Discussions ](https://www.g2.com/products/arcserve-arcserve-udp/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 19 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/arcserve-arcserve-udp/pricing) Arcserve UDP Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/arcserve-arcserve-udp-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d02bf41337ba5b7ca336fd583f2854fc/arctera-arctera-backup-exec.png "Product Avatar Image") Arctera Backup Exec 4.2/5(275) [ Compare Now ](https://www.g2.com/compare/arcserve-arcserve-udp-vs-arctera-arctera-backup-exec) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_38c5aad657386e17b68be89c52f0d7df/veritas-netbackup.jpg "Product Avatar Image") NetBackup 4/5(113) [ Compare Now ](https://www.g2.com/compare/arcserve-arcserve-udp-vs-veritas-netbackup) ##### ##### Arcserve UDP Features Compatibility File Server Backup Database Server Backup Virtual Machines Management Continuous Backup Disaster Recovery Storage Capacity Compliance Security Standards Data Deduplication Functionality Data Backup Backup Automation [ View More Features ](https://www.g2.com/products/arcserve-arcserve-udp/features) ##### Categories on G2 [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery) [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[File Recovery](https://www.g2.com/categories/file-recovery-software)[Database Backup](https://www.g2.com/categories/database-backup) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best open-source or free AI code generation tools for prototyping on a budget](https://www.g2.com/discussions/best-open-source-or-free-ai-code-generation-tools-for-prototyping-on-a-budget)[PR Firms in Austin](https://www.g2.com/categories/pr-firms/locations/austin-tx-us)[Best software for hosting online webinars](https://www.g2.com/discussions/best-software-for-hosting-online-webinars) [What employee recognition tools can show a real impact on engagement or retention rather than just being a nice-to-have add-on?](https://www.g2.com/discussions/what-employee-recognition-tools-can-show-a-real-impact-on-engagement-or-retention-rather-than-just-being-a-nice-to-have-add-on)[What do data integration engineers and ETL developers actually trust when they need a reliable on-premise platform that will not let pipelines fail silently during critical batch windows?](https://www.g2.com/discussions/what-do-data-integration-engineers-and-etl-developers-actually-trust-when-they-need-a-reliable-on-premise-platform-that-will-not-let-pipelines-fail-silently-during-critical-batch-windows)[Pros and Cons Details](https://www.g2.com/products/arcserve-arcserve-udp/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)