Name: ApprovalMax
Rating: 4.6 (100 reviews)

ApprovalMax Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the streamlined and automated approval workflows of ApprovalMax, enhancing efficiency and visibility in the process. (14 mentions)

Users commend the ease of use of ApprovalMax, appreciating its intuitive setup and flexibility for efficient workflows. (11 mentions)

Users appreciate the easy integrations with accounting systems like Xero and QuickBooks, enhancing workflow efficiency. (8 mentions)

Users appreciate the efficiency of ApprovalMax, enabling streamlined workflows and enhanced financial transaction management. (8 mentions)

Users value the strong integration with accounting systems, enhancing workflow efficiency and maintaining synced financial data. (8 mentions)

Users experience missing features in ApprovalMax, hindering smooth workflows and complicating user support efforts. (5 mentions)

Users face approval issues due to complicated workflows and missing approvers, making setup and adjustments challenging. (3 mentions)

Users often face data management issues such as 2FA hurdles and tricky approval reassignments, complicating their experience. (2 mentions)

Users find limitations around expense management frustrating, as it can lead to extra work and re-uploads. (2 mentions)

Users find the lack of communication features in ApprovalMax hinders support and delays feature request visibility. (2 mentions)

5 Pros or Advantages of ApprovalMax

1. Approval Process

Users appreciate the streamlined and automated approval workflows of ApprovalMax, enhancing efficiency and visibility in the process.

See 14 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Streamlines Approval Processes, But Needs Better Support"

What do you like about ApprovalMax?

I like the way ApprovalMax helps flow through the conditions set and only sends things to approvers based on their conditions without letting the admi

Nikki D.

Small-Business (50 or fewer emp.)

5.0/5

"ApprovalMax is a Fabulous Tool is our AppStack!"

What do you like about ApprovalMax?

ApprovalMax is easy to implement, use and support is outstanding! It's a valuable tool in our Clients' businesses, ensuring financial transactions ar

2. Ease of Use

Users commend the ease of use of ApprovalMax, appreciating its intuitive setup and flexibility for efficient workflows.

See 11 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Streamlines Approval Processes, But Needs Better Support"

What do you like about ApprovalMax?

I like the way ApprovalMax helps flow through the conditions set and only sends things to approvers based on their conditions without letting the admi

Nikki D.

Small-Business (50 or fewer emp.)

5.0/5

"ApprovalMax is a Fabulous Tool is our AppStack!"

What do you like about ApprovalMax?

ApprovalMax is easy to implement, use and support is outstanding! It's a valuable tool in our Clients' businesses, ensuring financial transactions ar

3. Easy Integrations

Users appreciate the easy integrations with accounting systems like Xero and QuickBooks, enhancing workflow efficiency.

See 8 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple, Easy to Use, and Flexible Two-Way Xero Integration"

What do you like about ApprovalMax?

Simple and easy to use, the 2 way integration with Xero gives plenty of options to suit different workflows.

Kylie C.

5.0/5

"Streamlined Bill Processing with Reliable Support"

What do you like about ApprovalMax?

I like that ApprovalMax allows our reviewers or approvers of bills to approve or review bills on the go. The setup process was quite easy, especially

4. Efficiency

Users appreciate the efficiency of ApprovalMax, enabling streamlined workflows and enhanced financial transaction management.

See 8 mentions

See Related User Reviews

Nikki D.

Small-Business (50 or fewer emp.)

5.0/5

"ApprovalMax is a Fabulous Tool is our AppStack!"

What do you like about ApprovalMax?

ApprovalMax is easy to implement, use and support is outstanding! It's a valuable tool in our Clients' businesses, ensuring financial transactions ar

Maritza M.

Mid-Market (51-1000 emp.)

5.0/5

"The platform is easy to navigate, and I can quickly find all the information I need"

What do you like about ApprovalMax?

It has streamlined our process and made tracking and approvals much more efficient.

5. Integrations

Users value the strong integration with accounting systems, enhancing workflow efficiency and maintaining synced financial data.

See 8 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Streamlines Approval Processes, But Needs Better Support"

What do you like about ApprovalMax?

I like the way ApprovalMax helps flow through the conditions set and only sends things to approvers based on their conditions without letting the admi

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple, Easy to Use, and Flexible Two-Way Xero Integration"

What do you like about ApprovalMax?

Simple and easy to use, the 2 way integration with Xero gives plenty of options to suit different workflows.

5 Cons or Disadvantages of ApprovalMax

1. Missing Features

Users experience missing features in ApprovalMax, hindering smooth workflows and complicating user support efforts.

See 5 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Streamlines Approval Processes, But Needs Better Support"

What do you dislike about ApprovalMax?

Sometimes, I have issues with 2FA for other users who do not know it or have forgotten it, so a lot of hurdles need to be jumped before a resolution i

Mandy B.

5.0/5

"User-Friendly with Stellar Support"

What do you dislike about ApprovalMax?

Sometimes reassigning an approval can be a bit tricky depending on the workflow matrix. For some reason, sometimes the person you want to reassign to

2. Approval Issues

Users face approval issues due to complicated workflows and missing approvers, making setup and adjustments challenging.

See 3 mentions

See Related User Reviews

Kylie C.

5.0/5

"Streamlined Bill Processing with Reliable Support"

What do you dislike about ApprovalMax?

We need to improve the setup of our workflow for approving bills. Specifically in our business, the employee base is growing, and we are often changin

Mandy B.

5.0/5

"User-Friendly with Stellar Support"

What do you dislike about ApprovalMax?

Sometimes reassigning an approval can be a bit tricky depending on the workflow matrix. For some reason, sometimes the person you want to reassign to

3. Data Management

Users often face data management issues such as 2FA hurdles and tricky approval reassignments, complicating their experience.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Streamlines Approval Processes, But Needs Better Support"

What do you dislike about ApprovalMax?

Sometimes, I have issues with 2FA for other users who do not know it or have forgotten it, so a lot of hurdles need to be jumped before a resolution i

Mandy B.

5.0/5

"User-Friendly with Stellar Support"

What do you dislike about ApprovalMax?

Sometimes reassigning an approval can be a bit tricky depending on the workflow matrix. For some reason, sometimes the person you want to reassign to

4. Invoice Management

Users find limitations around expense management frustrating, as it can lead to extra work and re-uploads.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Approvalmax: A Game-Changer for Our Finance Team"

What do you dislike about ApprovalMax?

Some limitations around expenses and spend claims

Pallekonda S.

Mid-Market (51-1000 emp.)

4.5/5

"Bill approval made easy"

What do you dislike about ApprovalMax?

Sometimes it doesn't automatically add the approvers for the bills which is annoying and had to redo the upload again.

5. Lack of Communication Features

Users find the lack of communication features in ApprovalMax hinders support and delays feature request visibility.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Streamlines Approval Processes, But Needs Better Support"

What do you dislike about ApprovalMax?

Sometimes, I have issues with 2FA for other users who do not know it or have forgotten it, so a lot of hurdles need to be jumped before a resolution i

Jon S.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined, efficient approvals"

What do you dislike about ApprovalMax?

There could be more visibility over the status of feature requests. Users, myself included, have presented great ideas to build on the foundations of

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Verified User in Sports

Small-Business (50 or fewer emp.)

8/4/2026

"ApprovalMax Makes Policy-Based Approvals and Delegations Easy"

5/5

What do you like best about ApprovalMax?

Setting up approvals as per company policy and delegations Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

Having multiple xero companies means having 2 approval max subscriptions Review collected by and hosted on G2.com.

Response from Holan Nguyen of ApprovalMax

edit

Setting controls around company spend is exactly what we want to deliver. Thank you for taking the time to share this!

Gavin M.

Managing Director

Mid-Market (51-1000 emp.)

10/26/2025

"Effortless Setup, Excellent Support, and Seamless Xero Integration"

5/5

What do you like best about ApprovalMax?

when set up it is very easy to use , customer support is excellent ,integrates with Xero easily and I use Approval every day at any time and from anywhere in the world Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

there is not a thing I dislike about ApprovalMax Review collected by and hosted on G2.com.

What problems is ApprovalMax solving and how is that benefiting you?

We moved from a paper based supplier invoicing approvals which took time and could not be done remotely . With ApprovalMax we go from completing req s to orders to approvals by various people in the organization to be approved then finally by the Managing Director - me - and at any stage in this process question can be sent to anyone or several persons in the organization asking for clarifications . Spending limits can be set for different titles of people in the process Review collected by and hosted on G2.com.

Response from Dee Johns of ApprovalMax

edit

We’ll take that as high praise, Gavin — from paper trails to approvals anywhere in the world, that’s quite the journey… and not a single dislike along the way!

Chen W.

Director

Small-Business (50 or fewer emp.)

3/12/2026

"User-Friendly Experience"

5/5

What do you like best about ApprovalMax?

User friendly and stable features. The customer support is strong and easy to integrate to Xero Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

The price can be a little more affordable for the singapore market especially. Review collected by and hosted on G2.com.

Response from Kasia Bargielowski-Foster of ApprovalMax

edit

Thank you for the 5-star review! We are so pleased to hear that ApprovalMax is helping your clients maintain strong internal controls.

We also appreciate your feedback regarding our pricing in Singapore as we continue to evaluate how we can best support our partners globally.

Thank you for the support and for being a part of our community!

Pallekonda S.

Financial Analyst, Tax and Accounting Solutions

Mid-Market (51-1000 emp.)

10/1/2025

"Bill approval made easy"

4.5/5

What do you like best about ApprovalMax?

The ease of use of the software and the amount of info extracted from uploaded bills. Quickbooks and Xero can be easily integrated and implemented with ApprovalMax. It also captures duplicate bills without having to push through to Quickbooks/Xero which is a great asset for businesses with volumes of bills. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

Sometimes it doesn't automatically add the approvers for the bills which is annoying and had to redo the upload again. Review collected by and hosted on G2.com.

Response from Dee Johns of ApprovalMax

edit

Thanks for sharing your thoughts Pallekonda. That behaviour isn’t expected, and our support team would be happy to look into it and resolve it for you. You can reach us here: support.approvalmax.com/portal/en/kb/articles/contact-us

Verified User in Accounting

Small-Business (50 or fewer emp.)

2/9/2026

"Simple, Easy to Use, and Flexible Two-Way Xero Integration"

5/5

What do you like best about ApprovalMax?

Simple and easy to use, the 2 way integration with Xero gives plenty of options to suit different workflows. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

It does everything I need, would like them to continue developing features. Review collected by and hosted on G2.com.

Response from Kasia Bargielowski-Foster of ApprovalMax

edit

Thank you for the 5-star review! We’re so glad to hear that the Xero integration is providing the flexibility you need to support your Not-for-Profit clients.

We're really pleased ApprovalMax is supporting you from an auditability pov - providing that clear, reliable audit trail is exactly why we do what we do. We also hear you on the feature development- keep an eye out for our next Product Update Webinar (link to December's event below)!

See how ApprovalMax improved

Jon S.

Senior Finance Officer

Small-Business (50 or fewer emp.)

10/6/2025

"Streamlined, efficient approvals"

4.5/5

What do you like best about ApprovalMax?

ApprovalMax has gained our business vast efficiencies when it comes to approving invoices, purchase orders, and other ad-hoc requests. The granularity in the approval matrix means that all requests are automatically routed through the correct channels, and have a full audit trail before they are processed for approval. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

There could be more visibility over the status of feature requests. Users, myself included, have presented great ideas to build on the foundations of ApprovalMax, which often seem to go unanswered Review collected by and hosted on G2.com.

Response from Dee Johns of ApprovalMax

edit

We’re so pleased to hear ApprovalMax has brought efficiencies to your approvals and audit trail, Jon. We also appreciate your thoughts on feature request visibility – we track all suggestions carefully and are always looking for ways to share updates more clearly with our community.

Verified User in Manufacturing

5/21/2026

"An effective approval system"

5/5

What do you like best about ApprovalMax?

It has great tutorial videos, great support and it a very useful system to control the approval process for transacting your business with your selected accounting package. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

No downside, we use across all our businesses. Review collected by and hosted on G2.com.

Response from Holan Nguyen of ApprovalMax

edit

It's great to hear that the platform is working smoothly across your businesses. And glad the support team and tutorials are hitting the mark. Thank you for taking the time to share!

Verified User in Accounting

Small-Business (50 or fewer emp.)

3/18/2026

"Effortless Invoice Detail Capture"

5/5

What do you like best about ApprovalMax?

It easily captures the details of the invoice we are processing. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

None for this feature, as everything is running smoothly with ApprovalMax. Review collected by and hosted on G2.com.

Response from Kasia Bargielowski-Foster of ApprovalMax

edit

Thank you for the 5-star review! It's great to hear that that everything is running smoothly.

We’re glad that the automated capture is making your process more effortless, and we appreciate you taking the time to share your experience with us!

Maritza M.

Dispatcher

Mid-Market (51-1000 emp.)

2/23/2026

"The platform is easy to navigate, and I can quickly find all the information I need"

5/5

What do you like best about ApprovalMax?

It has streamlined our process and made tracking and approvals much more efficient. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

I would like an easier way to search a vendor Review collected by and hosted on G2.com.

Response from Kasia Bargielowski-Foster of ApprovalMax

edit

Thank you for the 5 star review! It’s great to know that tracking and approvals have become more streamlined for your team and that you’re finding the platform easy to navigate. Thank you for the specific feedback on vendor searching; we've shared this with our product team as we continue to refine our features. We appreciate the support!

Verified User in Sports

Small-Business (50 or fewer emp.)

6/4/2026

"Automatic Reminders and a Powerful Approval Analytics Dashboard"

5/5

What do you like best about ApprovalMax?

1-automatic reminder & escalation

2-approval analytic dashboad Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

So far , we love using approval max in our bussiness Review collected by and hosted on G2.com.

Response from Holan Nguyen of ApprovalMax

edit

We're really glad ApprovalMax is helping to speed up decisions and keep things moving across your business. Thank you for sharing this, it's great to have you with us!