--- title: AnyRoad Reviews meta_title: 'AnyRoad Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how AnyRoad works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 68 scale: '5' date_modified: '2026-07-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # AnyRoad Reviews **Vendor:** AnyRoad **Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 68 ## About AnyRoad AnyRoad is the leading platform for consumer engagement that enables brands to transform consumer events and brand experiences into long-term customer loyalty and revenue. Brands like Diageo, Budweiser, The North Face, and Westfield use AnyRoad to: • Power more effective consumer engagement with a deeper understanding of audiences • Make smarter, data-driven decisions to invest in and improve events resulting in retail sales • Connect experiential to the rest of your consumer journey through integrated systems ## AnyRoad Pros & Cons **What users like:** - Users appreciate the **efficiency of appointment management** in AnyRoad, streamlining their event organization on a single platform. (1 reviews) - Users appreciate the **ease of use** of AnyRoad for managing events in a single platform. (1 reviews) - Users value the **convenience of event management** offered by AnyRoad, streamlining their planning process effectively. (1 reviews) **What users dislike:** - Users find the **interface not very intuitive** , leading to occasional confusion during usage of AnyRoad. (1 reviews) - Users find the **interface color choices and intuitiveness** of AnyRoad lacking, affecting their overall usability experience. (1 reviews) - Users find the **interface colors and intuitiveness lacking** , which can hinder their overall user experience with AnyRoad. (1 reviews) ## AnyRoad Reviews ### 1. Great staff. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Meghann D. | Marketing & Hospitality Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about AnyRoad?** The staff and customer service is wonderful **What do you dislike about AnyRoad?** Some of the interfaces were funking when they were first updated but works great now **What problems is AnyRoad solving and how is that benefiting you?** Ease of booking and customer friendly booking ### 2. Timely customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Mary S. | Tasting Room & Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about AnyRoad?** Customer service is top notch - friendly and responsive. **What do you dislike about AnyRoad?** Random software dislikes; for example - the platform logs user off after 2 hours, would much prefer to always stay logged in. Many times if I'm logging in again, the dashboard will ask for our business phone to log back in, every time. I have tried to troubleshoot this issue with AnyRoad staff, but it keeps happening. **What problems is AnyRoad solving and how is that benefiting you?** AnyRoad is really helpful with our company's pricing changes and making sure that guests are able to get timely refunds when necessary. ### 3. An easy to use product with a company that truly cares! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2022 **What do you like best about AnyRoad?** Working with the Anyroad Team on a regular basis to analyze our results and improve our reporting to dial into the KPIs that we are trying to hit. Everything is straight forward and easy to use. **What do you dislike about AnyRoad?** I wish that there was a way to add our costs the experiences and events that we ticket through Anyroad. However the data the Anyroad gives is easily downloadable and easy to apply costs to get the necesary information. **What problems is AnyRoad solving and how is that benefiting you?** They help us to isolate one off (outliers) and remove from the rest of the data so we can quickly look at what truly matteres without having to scrub the data ourselves. This is exceptionally helpful when analyzing results through thew last two years of Covid. ### 4. Anyroad beats ANYONE! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about AnyRoad?** What we love about Anyroad: -The platform is very user friendly and intuitive -Our dedicated account manager has provided quick, personalized support and has felt like a member of our team and part of our operation. - The 24/7 Customer Service Support Team has been a game-changer with their rapid response and thorough follow through. **What do you dislike about AnyRoad?** We have loved all aspects of the platform! We are looking forward to Anyroad developing more customizable reports and more advanced search filters. **What problems is AnyRoad solving and how is that benefiting you?** Because of Anyroad we have been able to control capacity in our facility and offer advanced online ticketing for our in-person experiences. We have also improved our group reservation process with back-of-the-house bookings. The e-mail confirmations allow for clear communication to our guests on what to expect on-site during their visit. ### 5. Anyroad will get you there **Rating:** 5.0/5.0 stars **Reviewed by:** Sean C. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2022 **What do you like best about AnyRoad?** Customer support has been fantastic. Cannot laud them enough. **What do you dislike about AnyRoad?** Nothing yet. Having to put unnecessary characters into this answer is somewhat annoying though. **What problems is AnyRoad solving and how is that benefiting you?** Customer scheduling at the tasting room ### 6. Amazing service with an amazing staff **Rating:** 5.0/5.0 stars **Reviewed by:** gyasi b. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2022 **What do you like best about AnyRoad?** The software is easy to learn and the team is always anxious to assist. Shelby and Angela have been amazing! **What do you dislike about AnyRoad?** None. It has been seamless and any concerns are looked into and researched to see if improvements can be made for a more user friendly experience. **What problems is AnyRoad solving and how is that benefiting you?** AnyRoad has made booking an experience with us simple for the guest and less time consuming for the staff. ### 7. BEST EVENT MANAGEMENT TOOL! **Rating:** 5.0/5.0 stars **Reviewed by:** Leah J. | Senior Brand Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2022 **What do you like best about AnyRoad?** Top Notch Customer Service. The system is very easy to use and user-friendly. **What do you dislike about AnyRoad?** Certain limitations with customization, but nothing we couldn't work around. **What problems is AnyRoad solving and how is that benefiting you?** Customer event management tool ### 8. AnyRoad provides valuable data insight paired with a seamless customer experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about AnyRoad?** AnyRoad software combines ease of use for front desk associates, customer interface and access to data insights to create a robust platform. The ability to update experiences and publish seamlessly are a huge value add, allowing us to keep content fresh and current. **What do you dislike about AnyRoad?** It would be valuable to add self-service features to change pre and post-survey questions, set up discount codes and add new ticket types. Data reports are improving. Would suggest more competitive or new pricing structure for high-retail cost experiences. **What problems is AnyRoad solving and how is that benefiting you?** AnyRoad is always evolving and listens to customer feedback. New API options on the horizon and reports are highly beneficial. Upcoming partner/affiliate portals will be of high value to our company. ### 9. Great platform for experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren F. | office and employee experience manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2022 **What do you like best about AnyRoad?** Anyroad is intuitive and its support team is easily accessible- particularly for recurring events/experiences **What do you dislike about AnyRoad?** The one off experiences were clunky and I often pivoted to eventbrite instead **What problems is AnyRoad solving and how is that benefiting you?** Anyroad streamlined the tour booking process for my business and its support team helped when we had to cancel tours due to weather ### 10. Super user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about AnyRoad?** Being able to chat with a AnyRoads staff to answer any questions I have. Notifications are also a quick way to see new customers appointments **What do you dislike about AnyRoad?** I really haven't had any issues that were not solved. **What problems is AnyRoad solving and how is that benefiting you?** Scheduling of tours and customer visits. A customer breakdown. ### 11. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about AnyRoad?** 24h support, payment integrity and consistency, reliable booking platform, flexible menus **What do you dislike about AnyRoad?** Minor visual bugs on the dashboard, sometimes there is a delay for automated messages to arrive **What problems is AnyRoad solving and how is that benefiting you?** Common booking misunderstandings with customers, good handling of reschedules and cancellations ### 12. Amazing Software for Booking Tours and Tastings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about AnyRoad?** Manager dashboard is amazing and super nimble in creating new experiences, receiving feedback, and understanding which are being booked most frequently. **What do you dislike about AnyRoad?** Nothing - have had an amazing experience with AnyRoad! **What problems is AnyRoad solving and how is that benefiting you?** AnyRoad solves the problem of automating the tour and tasting booking process for our distillery. ### 13. Great customer support, easy interface **Rating:** 4.5/5.0 stars **Reviewed by:** Adi H. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about AnyRoad?** Our support from Nikita has been fantastic at every step of the way. **What do you dislike about AnyRoad?** I had no complaints, nothing I disliked! **What problems is AnyRoad solving and how is that benefiting you?** integration of our various product and customer interaction types ### 14. Great application, great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2022 **What do you like best about AnyRoad?** pulling customer feedback and analyzing data **What do you dislike about AnyRoad?** There wasn't much of anything that we disliked about the application. **What problems is AnyRoad solving and how is that benefiting you?** getting guest feedback and maximizing guest satisfaction through surveys and questionaires. ### 15. Anyroad booking platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about AnyRoad?** The Anyroad booking platform has been a gamechanger for our interior design team and the wider Fleetwood community. It has given us brilliant insights into our end user and how we are performing in terms of brand awareness and customer service. The Anyroad team from the getgo has been incredibly helpful and resourceful and so lovely to work with! Thank you Shelby! **What do you dislike about AnyRoad?** I don't dislike anything about the anyroad platform. **Recommendations to others considering AnyRoad:** It will elevate your brand considerably! **What problems is AnyRoad solving and how is that benefiting you?** We are increasing the brand awareness of Fleetwood in our stockists and have insights into the products our consumers are purchasing. ### 16. Great software - even better customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Derek B. | Radio Presenter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about AnyRoad?** We were impressed with how quickly the AnyRoad team got the consultations up and running. Within two weeks, we started receiving bookings and generating insights from the program. **What do you dislike about AnyRoad?** Nothing missing that I would need. Overall happy **What problems is AnyRoad solving and how is that benefiting you?** Capturing detailed customer information and filtering down to ready-to-buy customers. ### 17. Everything you need in one page **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2022 **What do you like best about AnyRoad?** Having a list of all of my events in one day, as well as they're notes. **What do you dislike about AnyRoad?** The system doesnt refresh our bookings sometimes as they come in. **What problems is AnyRoad solving and how is that benefiting you?** We have a list of all of our dietary restrictions, that can be printed out and given to the catering department. This has lessened the number of mistakes with our lunches. ### 18. This platform is really easy to use and a huge time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2022 **What do you like best about AnyRoad?** How easy and streamlined it is to schedule and use. **What do you dislike about AnyRoad?** N/A. There is nothing i can think of that i dislike. **What problems is AnyRoad solving and how is that benefiting you?** Scheduling and managing many bookings. ## AnyRoad Discussions - [What is AnyRoad used for?](https://www.g2.com/discussions/what-is-anyroad-used-for) - [View AnyRoad pricing details and edition comparison](https://www.g2.com/products/anyroad/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+16%3A31%3A30+-0500&secure%5Bsession_id%5D=c99924b9-725c-434c-906d-dee35134976c&secure%5Btoken%5D=28a85e356e53777da837b2804965adba3173dfee12ba282c84736d76ee458700&format=llm_user) ## AnyRoad Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Marketing and Communications** - Lead generation and retrieval - Event website creation - Email customization - Contact list management **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Tour Operator** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Lead generation and retrieval **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Attendee Engagement** - Attendee surveys-attendee engagement **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Event Operations** - Site selection - Supplier procurement - Hotel and transportation planning - Staff management - Budget management - Session scheduling - Speaker submissions - Exhibition management **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Registration** - Event creation - User registration process - Mobile check-in **Feedback Sources** - Surveys **Personalization** - Branding - Links **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **System Management** - Security - System Monitoring **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Generative AI** - AI Text Generation - AI Text Summarization **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top AnyRoad Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (910 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) - 4.5/5.0 (924 reviews)