# inFeedo Reviews
**Vendor:** inFeedo  
**Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 81
## About inFeedo
In 2016, we set out on a mission to make 100 million employees heard and valued. Today, as we onboard Tiger Global and Jungle Ventures as our investors, we’ve become Asia’s leading employee experience platform that helps engage employees, predict attrition &amp; answer FAQs with conversational AI that people love.❤️ We’re backed by Y Combinator, Bling Capital and founders of Gainsight, Freshworks, Zeta Lenskart, innov8. As a Chief Listening Officer, our A.I. bot Amber helps 175+ people-first leaders find hidden gaps in their culture, managers and wellbeing in real time. Spanning across 60 countries, our customers include MNCs like Samsung, Xiaomi, Lenovo, conglomerates like TATA, Godrej, Bharti and unicorns like Unacademy, Paytm, OYO.




## inFeedo Reviews
  ### 1. Amber Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aditya N. | HR Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2022

**What do you like best about inFeedo?**

Amber's AI is like none other in the industry. It gives you a sense of speaking to a real person, not an AI Bot. Moreover, the admin dashboard gives us all the information required to take necessary actions and enhance employee experience.

**What do you dislike about inFeedo?**

There is not much to dislike about Amber. However, if I have to point something out, it'd be that we cannot use Amber for specific employee until the trigger is initiated.

**What problems is inFeedo solving and how is that benefiting you?**

Amber is lowering our cost as we do not have to hire more HRBPs to connect and engage with employees. This also helps us in reaching out to more employees in a shorter time span,.

  ### 2. Good job, Amberr!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jodie Rose C. | Talent Analytics Sr. Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2022

**What do you like best about inFeedo?**

Amber gives us a real-time view of our employee engagement and possible concerns. With Amber, it's easier to make employee listening more personalized, and time-sensitive. Since Amber takes care of the regular touch-ins with the employees to ask them how they are, it's one less thing for us in HR to worry about, and it saves up time since we have a couple of hundreds of employees. We can focus on what matters most.

**What do you dislike about inFeedo?**

Currently, I find it tedious to check one by one who among the employees I've dropped important notes on. These are non-PTM employees, so finding their names one by one can be a struggle especially since I wasn't able to write them down in my notes, or tag them immediately as part of the watchlist.

**What problems is inFeedo solving and how is that benefiting you?**

Amber is helping us keep in touch with multiple employees at different important employee milestones - hence, we in HR can now focus on more critical items and reaching out to employees who really need our time and attention.

  ### 3. Amber as an excellent and efficient Employee Engagement Partner!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2022

**What do you like best about inFeedo?**

The fact that Amber does not miss any aspect at all when it comes to feedback. In fact, she filters out what she thinks would be useful aspects to look into, reducing our workload.
Moreover, Amber also points out specific areas following exactly the right algorithms so this does not even leave space for human error.

**What do you dislike about inFeedo?**

Nothing to complain about so far. Amber has been extremely useful and efficient and helped us.
Understanding the Dashboards and intricacies might take some time, but that is not a big issue. It can be resolved easily.

**What problems is inFeedo solving and how is that benefiting you?**

Being able to tackle critical folks and solve their issues on an immediate basis. It has helped us identify all problems and challenges that our employees are facing on a timely manner making the lives of us all Departments and teams within the organization easier.

  ### 4. Awesome product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anshul D. | HR Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2022

**What do you like best about inFeedo?**

The milestone touchpoints, minutely detailed filters, different dashboard views, and the slack integration has made the application of Amber into something as impactful as a full-time HR just without any manual errors at Airmeet.

**What do you dislike about inFeedo?**

The fact that to create a customized Pulse Check, one has to download the template, create the questionnaire in a CSV file, and then upload it to the dashboard, where it gets rejected for various possible reasons. It's not as intuitive as the rest of the product. The creation of the Pulse check should be enabled on the dashboard itself, with drivers and elements to be chosen from the drop-down for ease of use.

**What problems is inFeedo solving and how is that benefiting you?**

Frequent (but not too frequent) touchpoints, especially on a text chat, bring out the tiniest of issues from employees which could be making trouble but would have gone overlooked if it had been a 1:1.

  ### 5. Experience with Amber

**Rating:** 5.0/5.0 stars

**Reviewed by:** Asmita  P. | Senior HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about inFeedo?**

Wide range of Drivers & Elements which is captured from the conversations.

**What do you dislike about inFeedo?**

Creating reports for the pulse surveys are not available.

**What problems is inFeedo solving and how is that benefiting you?**

Helping us with the details of the people who are unhappy in the organization and identifying the root cause for us to improve.

  ### 6. Tool for Intervention

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vera D. | Strategic HR Pillar Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about inFeedo?**

I think it was helpful in gaining insights from the mood and verbatim. I am already seeing employees who may be a red flag and might leave the company soon. This will help me to prepare for our workforce.

**What do you dislike about inFeedo?**

I;m not sure maybe I havent explored that much. But it will be better if there's a way to see whom we have added notes on instead of opening one by one the chats.

**What problems is inFeedo solving and how is that benefiting you?**

Having employees another platform where they can freely share their thoughts and feelings.

  ### 7. Amber has been an amazing and very intuitive tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** madhur u. | Manager HR Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about inFeedo?**

As a HR Business partner, it has helped me to gauge the pulse of my last mile employees and prioritize my action review accordingly.
It is very superior and has a great user interface which gives you a safe space to share.

**What do you dislike about inFeedo?**

Sometimes i do not receive the complete data points of my employees while downloading the report. If that can be worked upon, it will be amazing. Along with it if we can have a slightly deeper analysis generated , it will be great

**What problems is inFeedo solving and how is that benefiting you?**

We are driving all our HR initiatives and improvising it based on the feedback by Amber. It is also helping us to proactively manage our employee concerns and aspirations

  ### 8. Amber is a powerful tool for HR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Misay N. | Head of Human Resources & Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2022

**What do you like best about inFeedo?**

Amber gives real time feedback and creates a safe environment of employees to share what they feel that turns into people analytics useful to HR.

**What do you dislike about inFeedo?**

Initially the dashboards are not intuitive and user interface is not as smooth.

**What problems is inFeedo solving and how is that benefiting you?**

It creates a safe space for employees to share their thoughts and is transformed to useful data that HR can use.

  ### 9. Great feedback tool to keep track on employees morale around the world

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2022

**What do you like best about inFeedo?**

Artificial intelligence to keep track on people to meet cases (especially with remote or hybrid workplace now) so we can follow up more closely to the person directly and the summary on what's going well and what needs to be improved to help on HR roadmap/priorities

**What do you dislike about inFeedo?**

I haven't seen anything yet I would say I dislike about the tool.

**What problems is inFeedo solving and how is that benefiting you?**

Same as what do I like the most - helps to prioritize on HR roadmap, such as identifying people at flite risk within the organization.

  ### 10. Great experience on 1:1 meetings with employees. Amber is your best support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jose R. | HR Business Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2022

**What do you like best about inFeedo?**

Data shown on dashboards and constant feedback.

**What do you dislike about inFeedo?**

Interface could be more minimalist as sometimes I can get a lot of information.

**What problems is inFeedo solving and how is that benefiting you?**

Getting insights from employees


## inFeedo Discussions
  - [Is Amber free software?](https://www.g2.com/discussions/is-amber-free-software)
  - [What is Amber simulation?](https://www.g2.com/discussions/what-is-amber-simulation)
  - [What is Amber tool?](https://www.g2.com/discussions/what-is-amber-tool)
  - [What is the special purpose of Amber Sander?](https://www.g2.com/discussions/what-is-the-special-purpose-of-amber-sander)
  - [for subjective questions how do u represent the data / analysis](https://www.g2.com/discussions/25645-for-subjective-questions-how-do-u-represent-the-data-analysis) - 1 upvote

- [View inFeedo pricing details and edition comparison](https://www.g2.com/products/infeedo/reviews/infeedo-review-4159476?section=pricing&secure%5Bexpires_at%5D=2026-05-20+09%3A55%3A05+-0500&secure%5Bsession_id%5D=00c7a494-a91b-46c0-97cb-681515a03989&secure%5Btoken%5D=be3f7c35afcc85fdd21e705bb8cd7f08d6a56920ff800d2e6635c4acce8f2c06&format=llm_user)

## inFeedo Features
**Basics**
- Interoperability
- Performance
- Process
- Survey

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Core Features - Employee Experience Software**
- Employee Lifecycle Management
- Communication

**Data**
- Alerts and Notifications
- Reporting
- Dashboards & Reporting

**Platform Basics**
- Reporting & Dashboards
- Interoperability

**People Analytics - Employee Experience Software**
- Action Plan
- Productivity

**Logistics**
- Internal Communication
- User, Role and Access Management

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates

**Advanced Features - Employee Experience Software**
- Digital Experience Management
- Benchmarking
- Employee Listening

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation

**Employee Improvement - Employee Experience Software**
- Performance Management
- Learning
- Team Building

**Agentic AI - Offboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

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