• We found some of the expert reports available online useful.
• The product was on average meeting our expectations during active investment projects. Review collected by and hosted on G2.com.
• The AI engine did not deliver valuable answers to our specific requests.
• The team was very displeased by the lack of customer/account support except for collecting fees.
• Alphasense strictly refused to consider our request to terminate the contract with a 30-day notice instead of the required 90-day notice period, lacking needed flexibility in investment-business
• Other information partners like CapIQ and Mergermarket have shown much greater flexibility, making them preferable options. Review collected by and hosted on G2.com.
Thank you for your candid feedback. We’re glad our content was helpful during your investment projects, but we’re sorry to hear that your experience with our support and contract flexibility didn’t meet expectations. We strive to build strong, responsive partnerships. Your input is valuable as we continue improving, and we’d welcome the opportunity to discuss further — please feel free to reach out directly.
