Alchemer Listings Management Reviews & Product Details

Alchemer Listings Management (formerly Chatmeter) is an enterprise listings management platform that helps multi-location brands maintain accurate, consistent business information across search engines, maps, directories, and emerging AI-powered discovery platforms. Built for organizations managing dozens to thousands of locations, it centralizes location data control while giving corporate teams the governance tools to enforce brand standards at scale. What is Alchemer Listings Management used for? Alchemer Listings Management is used to distribute and sync accurate location data — including hours, addresses, phone numbers, services, and attributes — across Google, Apple Maps, Bing, Yelp, and hundreds of other directories and discovery platforms. Key use cases include multi-location listing accuracy programs, duplicate listing detection and suppression, local SEO optimization, new location launches, and ongoing data governance for franchise and enterprise brands. Who is Alchemer Listings Management for? Alchemer Listings Management is built for corporate marketing, local SEO, and operations teams at multi-location enterprises — including retail chains, restaurant groups, healthcare networks, financial services firms, hospitality brands, and franchise systems. It serves organizations where manual listing updates are operationally unsustainable and where listing inaccuracies are directly impacting local search visibility and customer trust. Key capabilities: - Centralized location data management across major search engines, maps, directories, and AI-powered discovery platforms — updated from a single source of truth - Listing accuracy monitoring with visibility into inconsistencies, missing data, and duplicate listings at the individual location level - Duplicate detection and suppression to eliminate conflicting listings that confuse search algorithms and erode customer trust - Enterprise governance controls that allow corporate teams to enforce brand standards while giving local operators appropriate flexibility — without creating bottlenecks - Local search performance insights that connect listing health to discoverability metrics, helping teams prioritize fixes that drive real-world traffic - Scalable bulk update tools for pushing changes across hundreds or thousands of locations simultaneously — critical for hours changes, seasonal updates, and new location launches How does Alchemer Listings Management compare to other listings management platforms? Unlike point solutions focused solely on data distribution, Alchemer Listings Management combines syndication with actionable accuracy intelligence — giving enterprise teams not just the ability to push data, but the visibility to know where listings are broken and why. Compared to platforms like Yext, Alchemer is purpose-built for the operational complexity of multi-location enterprises that need governance, not just automation, and that want listings management connected to their broader customer experience and reputation data. Bottom line: Alchemer Listings Management helps multi-location brands ensure every location is findable, accurate, and trustworthy — from the first search result to the front door.

Seller

Alchemer

Discussions

Alchemer Listings Management Community

Languages Supported

Arabic, German, English, French, Italian, Spanish

Solution Type

Best-of-Breed

Overview by

Stasa Dziga

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Alchemer Listings Management Integrations

(6)

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David E.

Vendor Relations Manager

Enterprise (> 1000 emp.)

6/9/2023

"We have been using them for a few years and LOVE IT"

5/5

What do you like best about Alchemer Listings Management?

It is a great solution for helping with local citations and reviews. Review collected by and hosted on G2.com.

What do you dislike about Alchemer Listings Management?

I don't have any issues with it or anything that I dislike. Review collected by and hosted on G2.com.

Response from Todd Roth of Alchemer Listings Management

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Hi David,

Thank you for your review! We’re happy to hear that our solution helps you manage your listings and reviews! If you have any questions, please don’t hesitate to reach out to your customer success manager.

Kelsey G.

Mid-Market (51-1000 emp.)

6/13/2023

"Chatmeter helped streamline my daily workflow as a marketer"

4.5/5

What do you like best about Alchemer Listings Management?

I love how convenient everything is in the dashboard. Review collected by and hosted on G2.com.

What do you dislike about Alchemer Listings Management?

I wish it connected to more review sites like Tripadvisor. Review collected by and hosted on G2.com.

Response from Todd Roth of Alchemer Listings Management

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Hi Kelsey,

Thank you for your review! We’re happy to hear that our solution helps streamline your workflow. Our product and engineering teams are constantly making updates based on customer feedback. Please don’t hesitate to reach out to your customer success manager if you have any questions.

Chaela K.

Marketing Director

Enterprise (> 1000 emp.)

12/8/2022

"Great so far!"

5/5

What do you like best about Alchemer Listings Management?

Chatmeter makes it easy to manage reviews on our Google, Glassdoor and social platforms. We have had to work out a few kinks here and there, but more importantly, if an issue arises, our point of contact is very quick to respond and either solve the problem or bring a new idea. Review collected by and hosted on G2.com.

What do you dislike about Alchemer Listings Management?

The dashboard can take longer than expected to import a review. I also wish the filters didn't reset every day (for example: I press date range "All Time" and the next day it resets to only that day. Review collected by and hosted on G2.com.

Response from Todd Roth of Alchemer Listings Management

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Chaela,

Thank you for your review! I am glad that our platform adds more time back into your day. We have passed along your suggestions on the filters. If you need anything else, please don't hesitate to contact us.

Russell C.

Mid-Market (51-1000 emp.)

Originally submitted 7/3/2023

"Good solid product"

4/5

What do you like best about Alchemer Listings Management?

Solid platform, performed as advertised. Review collected by and hosted on G2.com.

What do you dislike about Alchemer Listings Management?

Communication at renewal time could be improved Review collected by and hosted on G2.com.

Response from Todd Roth of Alchemer Listings Management

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Russell,

Thank you for your review! Happy to hear that our platform helps you manage your listings and reviews. If you have any questions regarding your renewal, please reach out to your customer success manager.

Jessica H.

Senior Manager, Digital Strategy

Enterprise (> 1000 emp.)

12/13/2022

"Great Interface, Great Team!"

4.5/5

What do you like best about Alchemer Listings Management?

Our account team is fantastic and really make the difference with our engagement. Further, I like the clean user interface that Chatmeter has - it's much more modern than competitors. Review collected by and hosted on G2.com.

What do you dislike about Alchemer Listings Management?

Sometimes the team doesn't inform us proactively of changes in Google's algorithms or interfaces. If they were a bit more proactive in sharing, i think it would go a long way. Review collected by and hosted on G2.com.

What problems is Alchemer Listings Management solving and how is that benefiting you?

Chatmeter helps us to group and organize our locations to make it easier for us to report by region as well as line of service. This enables my team to be proactive with our colleagues and share actionable insights. I also appreciate how easy it is to address reviews and q/as in the platform. Review collected by and hosted on G2.com.

Response from Todd Roth of Alchemer Listings Management

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Hi Jessica,

Thank you for your review! We're glad that our platform allows you to easily share insights with others. If you have any questions, please don't hesitate to contact us!

Riley T.

Social Media Coordinator

Mid-Market (51-1000 emp.)

4/12/2023

"All in one digital marketing dashboard"

4/5

What do you like best about Alchemer Listings Management?

I love how easy it is to use! People who are not tech savvy will find themselves navigating the dashboard with ease Review collected by and hosted on G2.com.

What do you dislike about Alchemer Listings Management?

There are a lot of support issues. The support team needs a lot of improvement Review collected by and hosted on G2.com.

Response from Todd Roth of Alchemer Listings Management

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Thank you for your review! We're glad that you’re finding our platform easy to use to manage your listings and social media. We’re sorry to hear about the support issues and would like to know how we can improve. Please don’t hesitate to reach out to one of our Customer Success Managers or you can email us at info@chatmeter.com.

Verified User in Staffing and Recruiting

Enterprise (> 1000 emp.)

6/20/2023

"Great customer service"

4/5

What do you like best about Alchemer Listings Management?

Having a team that is always ready to jump in and help out as needed. The responsiveness is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Alchemer Listings Management?

Not being able to respond to Glassdoor and Indeed reviews in the platform. Review collected by and hosted on G2.com.

Response from Todd Roth of Alchemer Listings Management

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Thank you for your review! Happy to hear that our platform allows you to easily manage your listings and reviews. We’re glad our team is providing such great service. We’ll pass along the sentiments!

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

4/12/2023

"Easy to use and great team of support"

5/5

What do you like best about Alchemer Listings Management?

The reason we made the switch to Chatmeter was because we weren't receiving the support we wanted from a previous vendor. Chatmeter was incredible with their onboarding and has continued to provide solutions to more than we initially sought. Their price is competitive and their UI is easy for all. Review collected by and hosted on G2.com.

What do you dislike about Alchemer Listings Management?

The mobile options could be improved. Users can't submit through and app, but can use the browser version on their phone in place of it. Review collected by and hosted on G2.com.

Response from Todd Roth of Alchemer Listings Management

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Thank you for your review! We're glad that you're enjoying our social media features. We have passed along your concerns regarding mobile options. Please don't hesitate to contact our support team if you have any questions!

Verified User in Real Estate

Mid-Market (51-1000 emp.)

12/12/2022

"A Must Have For Property Management!"

4/5

What do you like best about Alchemer Listings Management?

Chatmeter is a time saver and must-have when managing certain aspects of marketing for a property management company with over 40 communities in multiple states. It is rare to find ONE platform to execute several tasks, and more of a rarity to have that platform that performs well. Through Chatmeter, I can monitor and respond to all our location's reviews, post to their social media accounts, respond to Google questions, manage Google photos and info, and manage all our listings content. The customer service is also top-notch! Review collected by and hosted on G2.com.

What do you dislike about Alchemer Listings Management?

I wish there were a bundle price for using all the platform's capabilities. Review collected by and hosted on G2.com.

Response from Todd Roth of Alchemer Listings Management

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Hello,

Thank you for your review! We're glad that you're enjoying our social media features. If you have any questions, please don't hesitate to contact us!

Roni V.

Enterprise (> 1000 emp.)

6/14/2023

"They are very customer-service oriented and are very thorough and patient with explanations."

5/5

What do you like best about Alchemer Listings Management?

The analytics are very explicit and thorough. Review collected by and hosted on G2.com.

What do you dislike about Alchemer Listings Management?

My inept ability to pull reports, but that's my fault! Review collected by and hosted on G2.com.

Response from Todd Roth of Alchemer Listings Management

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Hi Roni,

Thank you for your review! Happy to hear that our solution makes it easier to manage and answer your reviews! If you have any questions about reports, please don’t hesitate to reach out to your customer success manager.