I like AiSensy for the WhatsApp broadcasting feature, which helps with our huge consumer database. The 'Flow' is something I find appealing, and the amazing integration stands out to me. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

I think there should be more support. Also, I feel more training on how to use AiSensy perfectly would be helpful. Review collected by and hosted on G2.com.

I like AiSensy for its simplicity. I use the broadcasting feature because it gets me leads. Review collected by and hosted on G2.com.

The sales aspect in AiSensy is problematic as they come across as very cold. Also, the sales support was difficult, though customer support is okayish. Review collected by and hosted on G2.com.

User Friendly, And easy to integrate, And pricing wise also it is suitable for mid and small size companies. Review collected by and hosted on G2.com.

I don't see much of dislikes towards this tool. Review collected by and hosted on G2.com.

I like how AiSensy does WhatsApp automation simple and reliable with a quick setup and useful integration. The seamless WhatsApp integration, analytics, branding, and WooCommerce integration are great. It allows so many features for a startup like me with access to limited resources at a cost-affordable price. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Free Platform, easy to understand interface, but.. Review collected by and hosted on G2.com.

I want to warn everyone about Aisensy platform about the security issue of your data, once you have uploaded the contact list there is no way to delete, as there is no such option available neither they allow their backend team, as per their customer support response, they don't allow deletion, when I asked why, so they have no reason to explain. This is completely unethical act of stealing data of customers or keeping in their system without consent or warning or disclaimer. They can use for solicitation or any other purpose god knows, but I would request all those using Aisensy or planning to use this platform, be aware about this security glitch, and stop feeding your client details in their system. Review collected by and hosted on G2.com.

I find AiSensy's support to be really good, which is important to me. The platform itself is also good, making it useful for my needs. AiSensy helps me get verified and send messages in a faster way, along with providing proper reports. I value the rebroadcast feature because it allows me to resend messages to those who didn't receive them the first time. The initial setup of AiSensy was very easy. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

Overall, I really like the customer support. While it isn’t perfect every time, about 9 out of 10 times the support has been excellent and helpful. Review collected by and hosted on G2.com.

The Message Dashboard feels outdated and unintuitive. Filtering contacts is confusing — for example, if I import 20,000 contacts but only want to send messages to 500 leads, the process of filtering and selecting them becomes unnecessarily complicated and time-consuming. Review collected by and hosted on G2.com.

The agent and manager features are truly impressive. The platform is extremely user-friendly and does not require any technical expertise to operate—it can be easily managed by our team without any external support Review collected by and hosted on G2.com.

What I dislike about AiSensy is the difficulty in getting timely support from their team. Communication is often delayed, and there's a noticeable lag in resolving issues. Additionally, payment crediting is not prompt—it usually takes 5–6 days after making a payment for it to reflect in the AiSensy account, which can be quite inconvenient for business operations. Review collected by and hosted on G2.com.

Easy on-boarding simple to use dashboard. Review collected by and hosted on G2.com.

Human chat support not available on weekends Review collected by and hosted on G2.com.

I love AiSensy's simple and user-friendly interface, which makes using their WhatsApp API services incredibly easy and efficient. The fast service with low costing compared to other platforms enhances my business operations seamlessly. I find their customer support excellent, with a humble and prompt service team. The broadcasting and template tools make bulk messaging straightforward and time-efficient, boosting my business communication effectively. Review collected by and hosted on G2.com.

I think AiSensy could improve on the positioning of button icons. Sometimes, I feel the current setup might confuse users about which button to press for certain actions. Rearranging the button positions could enhance user interaction, making it more intuitive and easier to navigate. Review collected by and hosted on G2.com.