I find the abandoned cart recovery and onboarding with AiSensy really smooth. The integration with Shopify and WhatsApp Pay is also good. It makes my work easy, especially with handling more than 10 abandoned carts daily, as it helps me recover some of these. The initial setup of AiSensy was good, which I appreciate. Review collected by and hosted on G2.com.

Delivery rate of Abandoned Cart Messages can be improved. Sometimes utility templates are converted to marketing, which impacts delivery rates. Review collected by and hosted on G2.com.

I used AiSensy as part of my WhatsApp broadcasting for a perfume-selling company. AiSensy is very easy to use, and I can work completely from my office while keeping WhatsApp customer support fully under control. For me, the implementation of AiSensy has been neutral overall. AiSensy’s customer support is good, and I use AiSensy frequently for the sales of a perfumes by WhatsApp Broadcasting Features. Review collected by and hosted on G2.com.

Some features work properly in the application, but some features have problems when I use it in a browser. In the application, I also face issues with chat loading time. Sometimes the app takes a very long time to load, which can cause customers to lose interest and, in the end, lead to customer loss. Review collected by and hosted on G2.com.

It’s a very easy-to-use platform, and the support team is friendly and helpful. Review collected by and hosted on G2.com.

There’s not much to dislike overall, but one thing I didn’t like is that I can’t add two or more BM accounts by myself. Review collected by and hosted on G2.com.

AiSensy is straightforward to use and can be set up quickly. Creating WhatsApp campaigns, managing templates, and setting up automation are all simple tasks, even for those without a technical background. It makes sending bulk messages and managing customer communication efficient and hassle-free. Review collected by and hosted on G2.com.

At times, the dashboard appears somewhat cluttered, and there is room for improvement in the advanced analytics. A few features require some time to grasp at first, and the documentation could be more comprehensive. While support is helpful, the response time can be inconsistent. Review collected by and hosted on G2.com.

I love AiSensy for its very good service and high rate of success, especially with more conversions. The platform's low cost and automation capabilities with chat features allow me to send more messages effectively. The initial setup was very easy, which I appreciate. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

I like AiSensy because it's easy to use, and the chatbot support is great, providing instant resolution. The software saves me the back-and-forth with the support team. I also appreciate the live chat feature, which makes communication easier from a single platform. The initial setup was easy, and it integrates well with other tools like Zapier. Review collected by and hosted on G2.com.

Connecting with human support Review collected by and hosted on G2.com.

I like how easy and intuitive AiSensy is to use, even without much technical knowledge. The automation features are especially valuable as they save a lot of time handling repetitive tasks like follow-ups and instant responses. The setup was very easy and quick. Review collected by and hosted on G2.com.

There are no major issues but some features could be enhanced for more customization and flexibility. Improving the user interface and adding more advanced analytics would make the platform even better. Review collected by and hosted on G2.com.

I absolutely love AiSensy for its powerful automation features that have put my business on autopilot. It has significantly saved me from manual work by automating WhatsApp messages, follow-ups, reminders, and outreach effectively. This automation has not only made my business operations more efficient but has also saved my team and me countless hours. The customer support with AiSensy is phenomenal. They helped me with setup seamlessly and are always there to resolve any issues quickly, providing excellent support that complements the great features of the product. Furthermore, the initial setup was surprisingly easy, and any questions I had were instantly addressed by the supportive team, which made the entire process smooth and quick. Overall, the combination of robust automation and stellar support makes AiSensy an invaluable tool for my operations. Review collected by and hosted on G2.com.

Nothing at all, because i am using it from few months and everything is working perfect Review collected by and hosted on G2.com.

Whatsapp automation available via API. Pretty cost effective, workflow based automation or mass broadcasts both are possible, but I like how simple the UI is to build your automated workflows... Wherever I get stuck their team also is super helpful in resolving queries. The per message markup is also non that high....and subscription fee is fairly reasonable. Another lesser known feature that AI sensi offers is the template library that they have for most use cases.... Pretty nifty.... Review collected by and hosted on G2.com.

I don't dislike anything.... Just that with Claude code, now seems unnecessary when I can automate it myself on Claude code Review collected by and hosted on G2.com.

I find that AiSensy is quite intuitive. It seems like a tremendous amount of thought has been put into its development. I appreciate how the team guides us in setting everything up—that's really helpful. Also, I think a big plus point for AiSensy is their fantastic team of onboarding experts. They help you out through the whole process, and having Apoorva as my main point of contact was really helpful. Review collected by and hosted on G2.com.

It’s an intuitive platform. I believe it will work for us. Review collected by and hosted on G2.com.