--- title: Airship Reviews meta_title: 'Airship Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 83 reviews by the users' company size, role or industry to find out how Airship works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 83 scale: '5' date_modified: '2026-09-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Airship Reviews **Vendor:** Airship **Category:** [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) **Average Rating:** 4.0/5.0 **Total Reviews:** 83 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Airship Customer-obsessed companies outperform their competitors in revenue growth and customer retention, but only 6% of brands actually deliver true customer-centric experiences. The problem? In our mobile-first world, customers expect a unified, seamless experience wherever they interact with brands. But most often, those experiences are disconnected. Airship has everything you need to get mobile-first customer experience right — on the web, in the app and everywhere in between. Since the dawn of mobile apps, Airship has helped our customers create innovative mobile customer experiences. We delivered the industry’s first push notification and first in-app message. Then we powered the first mobile wallet boarding pass, now the digital norm for travelers. We enabled the first commercial use of Live Activities on the day it was launched by Apple. Most recently, we launched the world’s first no-code native Experience Editor for app and web, enabling marketers and product managers to engage with customers wherever they are and get work done in minutes instead of months without ongoing developer support. Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle. It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then our AI-powered journey orchestration, content creation and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion. When it comes to helping brands get customer experience right in a mobile-first world, no one knows more, does more or cares more than Airship. ## Airship Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **outstanding customer support** from Airship, with responsive and proactive team members committed to collaboration. (3 reviews) - Users commend Airship for their **exceptional support** and proactive engagement, greatly enhancing the overall experience and collaboration. (3 reviews) - Users value the **proactive partnership** with Airship, appreciating their responsiveness and commitment to collaborative improvements. (2 reviews) - Users value the **proactive customer engagement** from Airship, appreciating their responsiveness and commitment to improvement. (1 reviews) - Users find Airship to be **intuitive and easy to use** , streamlining tasks and enhancing productivity without hassle. (1 reviews) - Easy Setup (1 reviews) - Email Management (1 reviews) - Users praise the **user-friendly console** of Airship, allowing efficient management and enhanced engagement for mobile apps. (1 reviews) - Implementation Ease (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users experience significant **delay issues** with Airship, often leading to inefficient and time-consuming workflows. (2 reviews) - Users experience **slow loading** times with Airship, making even simple tasks time-consuming and frustrating. (2 reviews) - Users experience **slow performance** with Airship, leading to inefficiency and frustration during basic tasks and analytics retrieval. (2 reviews) - Users find Airship's **inefficient and unintuitive campaign management** leads to time-wasting and frustration in executing tasks. (1 reviews) - Users find **complex features** in Airship to be inefficient and time-consuming, making even basic tasks challenging. (1 reviews) - Downtime Issues (1 reviews) - Integration Difficulty (1 reviews) - Interface Usability (1 reviews) - Lack of Insights (1 reviews) - Learning Curve (1 reviews) - [View Airship pricing details and edition comparison](https://www.g2.com/products/airship/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-09-22+02%3A12%3A00+-0500&secure%5Bsession_id%5D=4ae85a90-302c-4ebb-a8aa-dd55de615219&secure%5Btoken%5D=a63a65ff2b36aac172176195747a92583bcf5113da5ce8f7f0706502f93ac657&format=llm_user) ## Airship Features **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Analysis** - Campaign Analysis - Uninstall Tracking - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Campaigns** - Proximity Marketing - Alerts/Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Engagement** - Coupons and Promotions - Social Promotion **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Platform** - Optimization - Internationalization - Social Media Integration - Third-Party Integrations **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders ## Top Airship Alternatives - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,726 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) - 4.7/5.0 (1,211 reviews) - [CleverTap](https://www.g2.com/products/clevertap/reviews) - 4.6/5.0 (658 reviews)