Salesforce Life Sciences Cloud Features

Provides oversight on site-specific details, participation status, enrollment planning, and site communications.

Coordinates, tracks, monitors, and manages participants enrolled in upcoming or ongoing clinical trials.

Consolidates and centralizes study-relevant data and information.

Gathers and collects contact information for trial participants.

Receive data and information in real time

Track and manage inventory levels to maintain proper supply

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Track and manage schedules and meetings via an integrated calendar

Plan, manage, and track the financial activities of an individual or organization

Store, manage, and track all electronic documents in a centralized location

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Tools to manage single or multiple clinical studies within a centralized platform

Create, design and manage workflows for repetitive tasks

Track and manage adherence to policies for any service, product, process, or supplier

Store, manage and track all forms in a centralized location

Supports management and planning of sales accounts

Facilitates the planning of calls, and records and generates reports on outbound calls

Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)

Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction

Facilitates and enables patient access to their personal health information and data.

Streamlines the delivery of messaging between health care professional and patient.

Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits.

Set up connections to third-party platforms to improve business processes

Track and manage adherence to policies for any service, product, process, or supplier

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Track and manage schedules and meetings via an integrated calendar

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage various aspects of appointments including booking, rescheduling, canceling

Online portal through which end users can access the system, manage tasks, or obtain information

Activities related to the initial admission of a charge into the organization's care

Ability to record, store, update, and retrieve information

Process of submitting and following up on claims with insurance companies

Store, manage, and track all electronic documents in a centralized location

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store, manage and track all forms in a centralized location

Equips field sales teams with tools to better manage territories and report on field activities

Collects and stores patient and company data in a centralized database

Analyzes and maintains patient-provider interactions across multiple touchpoints to optimize customer interactions

Automates and streamlines tasks, integrations, communication, and personalization

Ensures that sales teams, health care organizations, and field service reps adhere to industry regulations

Enhances clinical workflows

Integrates with existing medical practice solutions

Provides digitized intake forms both for patient and physician use

Tracks and measures current and improved levels of patient engagement

Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.

Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.

Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.

Patients can register for appointments in advance online

Allows medical providers to engage patients in a variety of ways to ensure their health.

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customize contracts and forms to collect specific information

Electronic patient health records

Electronic patient health records, including records from multiple doctors

Creation, administration, and evaluation of assessments or tests

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Plan availability and assign specific time slots for tasks and resources

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Store and organize documents in a centralized system

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Create, manage, and send invoices or bills to customers

Customize data fields to support various needs and use cases

Automatically create schedules based on business needs or employee availability and qualifications

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Automate workflows and trigger campaigns based on customer actions

Timed notification for any upcoming task, deadline, appointment, or activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Pre-designed layouts that can be customized to match preferences and requirements

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Ability to chat online in real time

Track the status and progress of tasks

Predict future data based on historical data sets

Track and manage the scheduling of tasks

Software designed for the healthcare industry

Manage and support multiple locations

Communicate using direct chat or messages within the system

Alter the layout and content of reports

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Form predictions based on past and present data/trends

Educational and medical resources that are delivered to patients online

Electronically collect payments for goods or services

Manage and support multiple languages

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Automated reminders and confirmations for booked appointments and events via text or email

Schedule appointments via a calendar

Receive data and information in real time

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Analyze and gain insights into data in real-time

Access to patient medication history data

Allows medical providers and/or customers to request previously filled prescriptions online

Communicate using messages within the system

Connect with meeting participants remotely over video

Active monitoring of systems, applications, or networks

Application programming interface that allows for integration with other systems/databases

Enables medical providers and/or patients to electronically renew existing prescriptions

Add customized logos and colors to align with company branding

Information, data and reports that are being tracked over time

Notifications via mobile devices

Laboratory test results

Meet with patients remotely

Send personal messages to clients or attendees

Observing and tracking a patient's health status, condition, and wellbeing

Gaining access to confidential health documents and information

Manage billing and payments for a healthcare provider

A collection of customer information such as contact details, demographics, previous interactions, etc.

Complete outstanding payments

Intended for medical use such as diagnosis, treatment, and consultation

Digitally sign online documents

Presenter can see and hear participants and vice versa

Speaking to a doctor or healthcare professional using online video tools

Exchange messages in a secure and encrypted manner

Application programming interface that allows for integration with other systems/databases

Plan availability and assign specific time slots for tasks and resources

Randomize the displayed order of questions and answer options

Electronic signing method that validates the authenticity and integrity of a digital document

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Alter the layout and content of reports

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Create and securely store digital patient records

Convert paper files into digital images

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Compliant with HIPAA, which sets standards for sensitive patient data protection

Graphical representation of data

Import, collect, and capture data from multiple sources

Manage the enrollment and onboarding of all new members and accepted applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Observing and tracking a patient's health status, condition, and wellbeing

Define levels of authorization for access to specific files or systems

Helps clinical trials/labs get patients for participation.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Set up connections to third-party platforms to improve business processes

Observe and track the demand, usage, progress or quality of a system, product, or user

Collect and track all case report forms (CRFs) within a centralized repository

Shows that electronic documents are authentic and linked to specific records

Data entry quality control method that involves recording the same data twice to maintain integrity

Track and document all activities across devices, networks, and other systems

Reporting on how each user, task or process has advanced since its initiation

Timed notification for any upcoming task, deadline, appointment, or activity

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Import and export data to and from software applications

Store and organize documents in a centralized system

Use AI to generate content in the form of text, images, videos, etc.

Allows clinics and academic institutions to create trials and studies from scratch.

Customize contracts and forms to collect specific information

Assemble applications and processes by dragging over and arranging pre-built components

A record of all activities within the system, including user access, changes made, etc.

Active monitoring of systems, applications, or networks

Import, collect, and capture data from multiple sources

Coordinates, tracks, monitors, and manages upcoming or ongoing clinical trials.

Records and administers study- and site-specific documents, forms, and activities.

Enables continuous and up-to-date reporting during studies.

Allows customization of study's key dates; tracks deadlines and milestones; issues progress reports.

Generate one-off reports that meet information requirements

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Accelerates time to market while reducing risk of medtech products and devices.

Ensures regulation compliance via notifications and triggers of noncompliant processes.

Collects and manages product, operations, and activity information.

Automates the collection and management of data and business processes.

Optimizes the activities of field sales / medical representatives before, during, and after the sales cycle.