Salesforce Education Cloud Reviews & Product Details

Using SpedAdvantage through Salesforce has improved the way I do all of my special education paperwork. If you are a SPED teacher, you know how time consuming it can be. I could go on and on how this software has made it easier through better organization, reminders of upcoming due dates, accessible to a student’s team members, logging communication, the list goes on. Review collected by and hosted on G2.com.

At times, SpedAdvantage may have a glitch or will not save items but when we run into those problems there are support personnel that are fast in response and very helpful with working through the problem. Review collected by and hosted on G2.com.

Managed packages available so you don't need to do everything from scratch Review collected by and hosted on G2.com.

I dont have any dislikes with in till now Review collected by and hosted on G2.com.

My organization uses Salesforce to keep track of our student data. We use Salesforce to create and manage profiles on each of the students we work with. That way, we know their general information, where they're at in their college career, what they might need help with, etc. Review collected by and hosted on G2.com.

I like that I can reference each student's profile in order to inform my interactions with them. Before I contact a student, I look at their profile and make a note of what they might need help with. Review collected by and hosted on G2.com.

Salesforce helps me manage a portfolio of people, their contact information and track communication with them. Review collected by and hosted on G2.com.

I like how many things you can do! There is such a large variety of options when looking at reports and data. Review collected by and hosted on G2.com.

Salesforce for Higher Ed is finally just that, Salesforce that has been tweeked to work with higher education institutes. We came over originally before Higher Ed was built out and while it was good, this just makes it better and so adapt at higher ed needs Review collected by and hosted on G2.com.

If you already had Salesforce set up in your org before Higher Ed was announced it can be hard to transition and keep all of your data intact. That said, it has a lot more benefits than minus at this point. It can be hard to administer and you will need a full time admin to make this work for you. Review collected by and hosted on G2.com.

Salesforce offers solutions that allows my school to better connect to, engage and recruit students through 1:1 communication. We use this for thing such as the FAFSA and other communication needs. It creates a direct line of communication between the school and the student. Review collected by and hosted on G2.com.

It is pricey to begin with. There are many other options out there that less expansive and have more features. It also changes the role of students into customers/clients instead of people and makes them into numbers. Review collected by and hosted on G2.com.

I like that Salesforce offers a product that helps break down the silo's within higher education. Using the Salesforce Advisor Portal combined with case management, allows visibility into what is happening with a particular student at any point in the recruitment or student life cycle. From prospect to alumni, we can see where the student has been and their experience thus far. Review collected by and hosted on G2.com.

Nothing, I love Salesforce Education cloud for higher ed. Review collected by and hosted on G2.com.

Its amazing. Its a one point of contact for everything. It lets me see perspective students and all their interactions, social media posts, and so on so that we recruit the right students from the start. Then it tracks and keeps up with all correspondence with the perspective student through the recruitment process, once they register, and throughout their time spent with us. It doesn't matter what media we use for communication it puts it all in one location. Also, because of cloud access when traveling or working from home all the information is accessible. I don't have to lug a laptop, my phone or iPad works great. Review collected by and hosted on G2.com.

So far I haven't found anything that really doesn't meet our needs or that I find troublesome. It has been an overall great experience. Review collected by and hosted on G2.com.

Organization of information allowing for easy accessibility and clean data management. Easy to train and software offers many customization features to better fit a company's needs. Review collected by and hosted on G2.com.

Software being paired with other software programs can cause hiccups in efficiency. If using Salesforce at the same time as another software, there can be glitches between the two from time to time. Review collected by and hosted on G2.com.

The capabilities with each object in higher ed makes it easy for admissions and advancement to track the progression of student and alumni in one place. The ability to integrate with other software through the APP exchange is also a huge plus for any school that is not already running on one specific platform. Fantastic Customer Support as well. Review collected by and hosted on G2.com.

Salesforce can be overwhelming for schools who are just learning about its capabilities and may be a budget concern for smaller schools looking to get a powerful all-in-one CRM tool. It may also be difficult to get the entire institution to believe in the product, so starting in key departments may be helpful when initially implementing. Review collected by and hosted on G2.com.