Agentforce 360 Platform (formerly Salesforce Platform) Features

Gives users the ability to edit or write custom HTML, Javascript or CSS code.

Allows users to edit or write custom code with programming languages.

Provides tools for inserting brand logos, colors, quotes, and other proprietary content.

Provides base-level application templates to build atop and which users can customize for specifc users and actions.

Allows the creation ofpage sequences, forms, and libraries for users navigating the application.

Lets users add data from existing sources when creating the initial application or changing data sources.

Continuously updates data as users or external data sources are edited.

Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

Lets users add data from existing sources when creating the initial application or changing data sources.

Continuously updates data as users or external data sources are edited.

Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

Lets users add data from existing sources when creating the initial application or changing data sources.

Continuously updates data as users or external data sources are edited.

Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

Releases the application for access on desktop or mobile devices.

Lets users build cross-platform applications or provide specific templates for different device types.

Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.

Releases the application for access on desktop or mobile devices.

Lets users build cross-platform applications or provide specific templates for different device types.

Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.

Provides tools for building, deploying, or integrating source code into hosted application.

Provides tools for writing code, editing code, syntax, debugging, or utilizing frameworks.

Provides tools for sharing code, tracking progress, and shipping software.

Supports programming languages such as Java, C, or Python. Support for front-end languages such as HTML, CSS, and JavaScript.

Tests the functionality of a software application. Detects and diagnoses issues in application.

Provides base-level application templates to build atop and which users can customize for specifc users and actions.

Gives users the ability to edit or write custom HTML, Javascript or CSS code.

Provides the ability to drag-and-drop elements into the application to customize interface.

Share, review and develop web applications remotely between members of a collaborative team.

Lets developers manage database services. Provides support for different types of databases and integration methods.

Lets users analyze deployment, user, storage, and business metrics.

Provides tools or bots that scale services and data automatically or on demand.

Stores versions of application and data or incrementally backs up data.

Provides scalable cloud storage for different forms of data. Store analytics and records for reporting.

Allows users to provision networks, deliver content, balance loads, and manage traffic.

Provides virtual networks and operating systems.

Secures applications, encrypt data, and manage identities.

Provides the ability to drag-and-drop elements into the application to customize interface.

Provides tools for inserting brand logos, colors, quotes, and other proprietary content.

Provides base-level application templates to build atop and customize for specifc users and actions.

Allows the creation ofpage sequences, forms, and libraries for users navigating the application.

The ability to create fields that automatically mask data such as credit card numbers or passwords.

The ability to mask data in real time as it is entered.

The ability to apply or remove masking after data has been entered.

Tools to mask data using a consistent ruleset.

Tools to mask data using random characters and data.

Releases the application for access on desktop or mobile devices.

Application hosting abilities are delivered directly by the product's vendor.

Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

Allows administrators to control access to updates, releases and changes.

Provides features to allow scaling for large organizations.

Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.

Creates access requirements and standards and establishes user, roles, and access rights.

Allows administrators to approve or reject access changes to using defined workflows.

Automates provisioning and deprovisioning to reduce the amount of administrative manual work.

Reduces manual administrative work.

Manages identity information from on-premise and cloud applications.

Automatically allows access if users meet policy requirements.

Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.

Visually displays connected applications and integrated data. Allows customization and management of workflow structures.

Processing changes to data sources and applications as changes are made in real-time.

Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate.

Provides a single access point for users to access multiple cloud products without multiple logins.

Enables users to bring-your-own-device to access company applications.

Stores credentials and passwords in a secure vault. Eliminates hard-coded passwords. Hides passwords from users.

Ensures that credentials are centrally stored (in a secure vault) and when changed, that systems remain connected.

Allows privileges based on roles, such as business unit or other factors.

Configure which events will trigger a notification to prevent privileged access abuse in real-time.

Offers live session recording and playback for compliance and auditing purposes.

Offers the option to hide passwords when sharing with users, such as contract workers

Allows for temporary privileges for a defined task or period of time, to reduce the risk of credential abuse.

Migrate data from on-premises or cloud solutions to a separate cloud environment or solution.

Be compatible with a variety of data types for migration.

Send alerts for migration failures, and log migration processes to show possible root causes for failures.

Copy and store the same data in multiple locations.

Offers a dashboard to capture, store, and manage granular user consents

Provide reporting functions showing granular data to demonstrate compliance to regulators

Integrates with marketing software and other analytical tools

Allows end-users to manage their preferences online

Shows audit trails of how user consent preferences have changed

Offers APIs to link to your data

Offers a mobile SDK to use consent management tools on mobile apps

Offers customizeable designs to match corporate branding

Offers server-side storage of consent, not client-side, for compliance reporting purposes

Enables a seamless customer experience with self-registration and self-service functions, including account creation and preference management.

Verifies user identity with authentication, which may include multiple multi-factor authentication methods.

Scales to support growing a customer base.

Captures and manages a customer's consent and preferences to comply with data privacy laws such as GDPR and CCPA.

Offers users the option to sign in with social media accounts.

Integrates with directories or other data stores that house customer data to create a complete view of a customer.

Simplifies or automates user provisioning, deprovisioning, and other user role changes.

Offers password management tools to end users.

Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts.

Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data.

Authenticates users prior to granting access to company systems.

Offers multi-factor authentication methods to verify a user's identity.

Successfully and thoroughly automates CI/CD processes.

Allows for additional features and functionalities in the form of pre-packaged integrations and plug-ins.

Plug-in capable for added resources, features, and functions within the product itself.

Allows users to create complex applications with rich features.

Allows users to create a wide variety of application types.

Provides tools for inserting brand logos, colors, quotes, and other proprietary content.

Provides base-level application templates to build atop and customize for specifc users and actions.

Facilitates simpler user experience through syntax highlighting, shortcuts, completion aid automation, etc.

Manage individual software component files as a part of the greater overall project.

Provides the ability to write in more than one programming language.

Allows users to modify interface (e.g., theme selection) and layout by personal preference.

Performs core functionalities without the need of immediate additional feature or add-on installations.

Supplies users with basic-to-intermediate guides regarding IDE functionality and use cases.

Downloads and installs updates automatically for product improvement and pace-keeping with programming language evolution.

Provides audit logs for compliance reasons.

Monitors, records, and logs both real-time and post-event activity.

Detects abnormal user behavior to mitigate risks.

Offer backup and/or recovery options for data being migrated to the cloud.

Integrates with a variety of sources and/or migration targets.

Maintain user access and security features associated with pre-migrated data in the post-migration environment.

Real-time view and status of every component in the cloud environment.

Grants users control over application updates, versions, and alterations.

Allows administrators to control access to updates, releases and changes.

Helps develop processes for reliable automated releases.

Creates a comprehnsive log of all activities when utilizing Privileged Access Management Software software.

Includes reporting functionality.

Provides an IAM solution for on-prem systems.

Provides an IAM solution for cloud-based systems.

Tracks user activities across protected systems.

Provides reporting functionality.

Log and report all modifications to user roles and access rights.

Provide standardized reports for regulatory compliance and audits.

Transform or encode data before being moved to the cloud.

Grants control and organization for infrastructure and release processes.

Allows users to easily map their and examine pipelines.

Automates releases of the application for access on desktop, web, or or mobile devices.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Makes informed choices based on available data and objectives

Grant access based on user attributes, location, device posture or risk.

Automate onboarding, offboarding, and access reviews throughout user lifecycles.

Enable users to reset passwords and update profiles without admin support.

Identify unusual access patterns using machine learning models.

Dynamically adjust access policies based on risk and AI-generated insights.

Suggest appropriate user roles based on usage patterns and peer behavior.

Possesses AI-driven triggers to determine when to require MFA or stronger authentication rather than always requiring it.

Builds profiles of known devices/environments per user and flags deviations such as new devices, new networks, and/or suspicious locations as higher risk.

Spot fraudulent behavior, such as account takeover attempts, credential stuffing, bots, and brute force attacks through the use of AI.

Uses machine learning to analyze past authentication events and suggest optimizations to security policies (e.g. thresholds, triggers) or to adjust rules over time.

Leverages AI to assign a risk score to a login attempt based on context, device, IP, historical patterns to dynamically decide whether to prompt for MFA, additional challenges, or allow seamless login.

Monitors behavioral signals including typing patterns, mouse movement, and/or touch/swipe dynamics to verify user identity either at login or continuously after login.

Uses computer vision, facial recognition, or other biometrics during onboarding or at risk events, with AI-based liveness checks to prevent spoofing or replay attacks.

Generates dynamic prompts to guide users through account recovery workflows.

Implements artificial intelligence to filter, rewrite, or block prompts that attempt to access unauthorized data, escalate privileges improperly, exploit system weaknesses, or otherwise re-provision customer access permissions.