# Voicent Reviews
**Vendor:** Voicent Communications  
**Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 2
## About Voicent
AgentDialer is a predictive dialer and a semi-automatic dialer combined system.



## Voicent Pros & Cons
**What users like:**

- Users love the **easy access** of Voicent, enhancing accountability in their communication processes. (1 reviews)

## Voicent Reviews
  ### 1. Amazing and trusted experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anusha M. | Salesforce Administrator/Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2024

**What do you like best about Voicent?**

Accountability and very easy to  access.

**What do you dislike about Voicent?**

Sometimes it is unresponsive and un productive

**What problems is Voicent solving and how is that benefiting you?**

Automatic dialing

  ### 2. Agent Dialer helped to ease Call Campaigns which was a great relief to manual processes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mahesh K. | UX/UI Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Voicent?**

The features of call metrics, conversion rates, and agent performance will help us to take proper decisions when required

**What do you dislike about Voicent?**

During unstable connections. agent dialer may have issues in calling which is very common. No other issues experienced so far

**What problems is Voicent solving and how is that benefiting you?**

Manual process is not required everything can be managed within one platform



- [View Voicent pricing details and edition comparison](https://www.g2.com/products/voicent/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+07%3A03%3A42+-0500&secure%5Bsession_id%5D=3e038d76-107a-4d69-8609-e927b7565b99&secure%5Btoken%5D=25876849e40b35a73981f019f047846184e239b54aacf7036d917b3e620dfe16&format=llm_user)

## Voicent Features
**Dialing Options**
- Preview Dialing
- Progressive Dialing
- Predictive Dialing

**Agent Tools**
- Whisper Coaching 
- Callback Scheduling 
- Call Recording 

**Automation**
- Voice Activity Detection
- Interactive Voice Response (IVR)
- Call Scrubbing

**Agentic AI - Auto Dialer**
- Autonomous Task Execution
- Cross-system Integration

**AI Capabilities - Auto Dialer**
- Call Prioritization and List Optimization
- Compliance Monitoring
- Speech Analytics and Sentiment Analysis

## Top Voicent Alternatives
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