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AdCreative.ai Pricing Overview

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AdCreative.ai Pricing Reviews

(2)
Somnath J.
SJ
Managing Director
Small-Business (50 or fewer emp.)
"Best Tool to Implement AI in your Ads."
What do you like best about AdCreative.ai?

Very easy to use, a lot of features to create the ads, Cost effective Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

Too many features are sometimes overwhelming Review collected by and hosted on G2.com.

Response from Robert Ionas of AdCreative.ai

Dear Somnath,

Thank you so much for your positive review of AdCreative.ai!

We're thrilled to hear that you had a great experience with our platform. Our team works hard to provide the best services, and your feedback is truly appreciated.

If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Warm regards,

AdCreative.ai Team in Paris

Dita K.
DK
Neumologia
Small-Business (50 or fewer emp.)
"Unexpected double charge after free trial (€366.82 + €21.10) with no refund"
What do you like best about AdCreative.ai?

You can get quick AI-generated ad creatives, but only around 30% are actually usable. The results are very inconsistent, and honestly, you can create similar or even better ads yourself on Canva — at a much lower cost. Review collected by and hosted on G2.com.

What do you dislike about AdCreative.ai?

Be careful with the billing system. I signed up for the 7-day free trial, and there was no clear information that it would automatically charge €366.82 at the end. I never received the reminder email they claim to have sent.

The moment I noticed the charge, I immediately downgraded to the Starter Plan (€21.10/month) — yet I was charged both amounts on the same day (€366.82 + €21.10).

What’s worse, my account only showed 10 credits, not the higher plan features I was billed for.

Support refused to issue a refund and said both charges were “normal.”

Very disappointing and not a transparent billing experience. Review collected by and hosted on G2.com.

Response from Viktoriia of AdCreative.ai

Hi Dita,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your billing situation caused frustration.

To clarify, AdCreative.ai operates on a subscription-based model, and after the 7-day free trial, the selected monthly plan automatically activates unless canceled beforehand. This rollover is clearly stated during the sign-up process, and reminder emails are automatically sent to the email address used at registration, though we understand they can sometimes land in spam or be missed.

The dual charge can happen due to a manual plan downgrade initiated after the initial plan had already been activated, as our system treated it as a switch for the next billing cycle. However, we do not double-charge unless a new plan was manually purchased. We recognize this can be confusing, and we’re actively working on improving the clarity and flow of this process.

As for the credit discrepancy, that definitely shouldn't have happened, and we’d love to look into your account to make sure everything is functioning as expected. Please feel free to reach out directly at contact@adcreative.ai. We’re here to help and will gladly recheck your situation.

We appreciate your feedback and are constantly working to improve both the user experience and billing transparency.

— The AdCreative.ai Team

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