Name: Acuative
Rating: 4.6 (8 reviews)

Acuative Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the expertise of Acuative's skilled professionals, who arrive prepared and ready to tackle challenges. (2 mentions)

Users value the thoroughly professional approach of Acuative, appreciating their personal touch and attentive service. (2 mentions)

Users value the attention to detail at Acuative, noting their professional yet personal problem-solving approach. (1 mentions)

Users admire Acuative's innovative solutions, which provide reliable telecommunications for businesses of all sizes. (1 mentions)

Users value the personalized problem-solving approach of Acuative, feeling genuinely supported in their needs. (1 mentions)

Users feel that poor customer support hinders their experience, highlighting a lack of timely communication and acknowledgment. (1 mentions)

Top Pros or Advantages of Acuative

1. Expertise

Users commend the expertise of Acuative's skilled professionals, who arrive prepared and ready to tackle challenges.

See 2 mentions

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Verified User

Enterprise (> 1000 emp.)

5.0/5

"A truly great partner"

What do you like about Acuative?

Creative solutioning and dedicated and highly skilled people.

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Good service with care"

What do you like about Acuative?

On site Tech come in prepared and ready for the task in hand

2. Professionalism

Users value the thoroughly professional approach of Acuative, appreciating their personal touch and attentive service.

See 2 mentions

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Verified User

Enterprise (> 1000 emp.)

4.0/5

"Good service with care"

What do you like about Acuative?

On site Tech come in prepared and ready for the task in hand

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Professional and Forward Looking / Visionary Company"

What do you like about Acuative?

A thoroughly professional approach with a personal touch is an outstanding characteristic of Acuative. We are always greeted with very attentive ears

3. Attention to Detail

Users value the attention to detail at Acuative, noting their professional yet personal problem-solving approach.

See 1 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Professional and Forward Looking / Visionary Company"

What do you like about Acuative?

A thoroughly professional approach with a personal touch is an outstanding characteristic of Acuative. We are always greeted with very attentive ears

4. Innovation

Users admire Acuative's innovative solutions, which provide reliable telecommunications for businesses of all sizes.

See 1 mentions

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Vincent T.

Small-Business (50 or fewer emp.)

4.5/5

"Acuative is a Powerhouse"

What do you like about Acuative?

is a powerhouse in the world of telecommunications, offering a wide range of reliable and innovative solutions that cater to businesses of all sizes.

5. Problem-Solving

Users value the personalized problem-solving approach of Acuative, feeling genuinely supported in their needs.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Professional and Forward Looking / Visionary Company"

What do you like about Acuative?

A thoroughly professional approach with a personal touch is an outstanding characteristic of Acuative. We are always greeted with very attentive ears

Top Cons or Disadvantages of Acuative

1. Poor Customer Support

Users feel that poor customer support hinders their experience, highlighting a lack of timely communication and acknowledgment.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Good service with care"

What do you dislike about Acuative?

Tech services communication could get better; when receiving the request an acknowledgement be nice

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Vincent T.

Signal Support Systems Team Chief

Small-Business (50 or fewer emp.)

9/18/2024

"Acuative is a Powerhouse"

4.5/5

What do you like best about Acuative?

is a powerhouse in the world of telecommunications, offering a wide range of reliable and innovative solutions that cater to businesses of all sizes. Whether you need crystal-clear phone calls, lightning-fast internet, or top-notch data security, Acuative has you covered. Review collected by and hosted on G2.com.

What do you dislike about Acuative?

Limited Online Presence: The company might not have a strong online presence with many customer reviews or ratings. Review collected by and hosted on G2.com.

Recommendations to others considering Acuative:

More exposure about it. experiences: Many satisfied customers may not feel the need to leave reviews, especially if they haven't encountered any issues. Recent Establishment: If Acuative is a relatively new company, it may not have a large body of customer feedback yet. Review collected by and hosted on G2.com.

What problems is Acuative solving and how is that benefiting you?

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/23/2024

"Great Professional and Forward Looking / Visionary Company"

5/5

What do you like best about Acuative?

A thoroughly professional approach with a personal touch is an outstanding characteristic of Acuative. We are always greeted with very attentive ears and a 'solving your problem as our own' attitude, which is commendable across all lines of leadership. Review collected by and hosted on G2.com.

What do you dislike about Acuative?

Acuative is doing a fantastic job with the scale they have. Not much that I can list as a dislike Review collected by and hosted on G2.com.

Recommendations to others considering Acuative:

As I mentioned above, if you are looking for a professional, visionary approach with the right amount of personal, customized touch, Acuative is the partner to choose. Review collected by and hosted on G2.com.

What problems is Acuative solving and how is that benefiting you?

Acuative is one of our preferred partner for our global network deployment, and project management and is now providing managed services and maintenance Review collected by and hosted on G2.com.

Verified User in Broadcast Media

Enterprise (> 1000 emp.)

11/6/2024

"A truly great partner"

5/5

What do you like best about Acuative?

Creative solutioning and dedicated and highly skilled people. Review collected by and hosted on G2.com.

What do you dislike about Acuative?

I have not experienced anything to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Acuative:

They may not be the lowest cost provider, but you will likely get the most for your spend with them. They are very experienced, creative, and bring industry best practices to all their solutions, other providers typically leave out important scope just to lower their price. Review collected by and hosted on G2.com.

What problems is Acuative solving and how is that benefiting you?

Acuative is able to bring a wide variety of solutions to the table, they do exceptionally well in the SOC and EaaS spaces. Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

11/4/2024

"Good service with care"

4/5

What do you like best about Acuative?

On site Tech come in prepared and ready for the task in hand Review collected by and hosted on G2.com.

What do you dislike about Acuative?

Tech services communication could get better; when receiving the request an acknowledgement be nice Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

1/22/2024

"Great communication and always finds a tech"

5/5

What do you like best about Acuative?

Their easy to use portal and timely responses. They will tailor the portal you use down to your specific needs, removing anything extra your don't need and making changes to it in a timely manner when you come across an issue. On the rare occasion they can't find a tech for our requested time their leads are great at reaching out via phone and email to keep us in the loop. Review collected by and hosted on G2.com.

What do you dislike about Acuative?

Currently there is nothing that I use them for that I dislike. They are very communicative when there is an issue and work hard to provide solutions and work around. Review collected by and hosted on G2.com.

Recommendations to others considering Acuative:

They are very friendly, personable and great to work with. They bend over backwards to tailor solutions that work best for you. Review collected by and hosted on G2.com.

What problems is Acuative solving and how is that benefiting you?

We need technicians on site at our customers locations to help troubleshoot and replace our equipment, power and connectivity to our carriers. We have used many vendors in the past and generally it's 50/50 whether we will get a tech when we need them. Since using acuative, I generally never have to worry about finding a tech next day and even same day on those rare occasions. Review collected by and hosted on G2.com.

James F.

Enterprise (> 1000 emp.)

1/25/2024

"Certified and Reactive"

4.5/5

What do you like best about Acuative?

They seem very open and flexible when I need custom support Review collected by and hosted on G2.com.

What do you dislike about Acuative?

Pricing could be faster and more competitive Review collected by and hosted on G2.com.

Recommendations to others considering Acuative:

Make sure you get a bid from Acuative if you have time to shop for the best service provider Review collected by and hosted on G2.com.

What problems is Acuative solving and how is that benefiting you?

Acuative has helped me solution multi-country projects where I also need capital leasing. They have a good practice in this area but the pricing needs some attention. Review collected by and hosted on G2.com.

Brian D.

Enterprise (> 1000 emp.)

1/26/2024

"Acuative provides great service keeping our stores online ready for our customers."

4.5/5

What do you like best about Acuative?

Presenting and implementing new technology. Keeping us up to date. Review collected by and hosted on G2.com.

What do you dislike about Acuative?

Limited, but communication from NOC could be stronger. Review collected by and hosted on G2.com.

Recommendations to others considering Acuative:

Acuative can provide added value, with new technology, implementation and most important, keeping the technology online for high availability. Review collected by and hosted on G2.com.

What problems is Acuative solving and how is that benefiting you?

They are limited, but communication could be more complete Review collected by and hosted on G2.com.