I like the categories they have, such as Productivity trends and Daily Work Metrics.

I also like the classifications of the webpages. Review collected by and hosted on G2.com.

Sometimes the tracking is not as real as I'd like; it shows less or more time than it is. Review collected by and hosted on G2.com.

even easier to use now and easier to navigate in the system Review collected by and hosted on G2.com.

does not always load correctly still and sometimes it takes a while to load Review collected by and hosted on G2.com.

Provides timely access to productivity numbers and gives information that allows you to be both proactive and reactive. Review collected by and hosted on G2.com.

The back end can be a bit confusing, particularly when needing to swap devices. You also cannot schedule all the reports for email delivery such as the working hours report. Review collected by and hosted on G2.com.

What I like most about ActivTrak is how it gives me clear visibility into how the team is spending their time without being intrusive. It helps me spot productivity patterns and potential bottlenecks quickly, so I can address issues before they impact the operation. Plus, the reports are easy to understand and share, which makes tracking performance and coaching team members much more efficient. Review collected by and hosted on G2.com.

What I don’t like much about ActivTrak is that sometimes it can feel a bit too detailed or overwhelming with all the data it collects. It can take time to sift through the reports to find what really matters. Also, some team members might feel a little uneasy knowing they’re being monitored, so it takes effort to balance using it for productivity without hurting trust. Review collected by and hosted on G2.com.

Ability to detect tracking avoidance cheating, and event screenshots. Review collected by and hosted on G2.com.

The rising licensing costs, along with the introduction of new features that are only available as paid add-ons rather than being included in existing plans, are frustrating. There is also an excessive amount of unnecessary data collected, seemingly just to create KPIs for 'performance' metrics, which feels like an attempt to justify pushing customers toward the higher priced plans and upgrades. The service demands constant, high-touch maintenance, often requiring dedicated staff just to keep things running.

Additionally, the agent installations are generally unstable and frequently stop reporting. The cancellation process is particularly poor—clearly designed to be difficult, as you can't simply opt out of renewal or cancel through the same dashboard used for payments or upgrading your plan. While it's easy to increase your bill, reducing or canceling your service is made unnecessarily complicated. Review collected by and hosted on G2.com.

Non-invasive Monitoring – Designed to balance oversight with employee privacy.

Improves Accountability – Helps identify idle time or misuse of work hours.

Supports Productivity Coaching – Great for HR to guide time management improvements.

Cloud-based & Easy to Deploy – No complex installation process.

Detailed Reports – Useful for evaluations, compliance, and performance tracking Review collected by and hosted on G2.com.

May Raise Trust Concerns – Employees may perceive it as micromanagement if not rolled out with clear communication.

Limited Context – The software shows activity, not the purpose behind it (e.g., reading a case file online vs. browsing news).

Not Ideal for Output-Based Roles Alone – It focuses more on activity rather than deliverables.

Learning Curve for Admins – Proper setup and report customization take time. Review collected by and hosted on G2.com.

I don't have nothing to add on this, maybe little faster user interface response time Review collected by and hosted on G2.com.

I think, that everything is great. I would like to have little lower pricing for the licences, but that is not connected to the product functionality Review collected by and hosted on G2.com.

ActivTrak has been a game-changer for our team and we use it on daily bases. The level of comprehensive and detailed analytics is outstanding, giving us a clear picture of how work gets done. It's incredibly user-friendly and helps us identify bottlenecks and balance workloads without being invasive. The focus on employee well-being, like burnout detection, is a huge plus. Integration and setup was easy. Highly recommend it for any team, especially remote or hybrid! Review collected by and hosted on G2.com.

What I dislike about ActivTrak is its support system, which, for an enterprise-level product, is insufficient due to its reliance on live chat and a ticket-based system. This approach is inefficient and frustrating when dealing with complex, time-sensitive issues, as it lacks a dedicated customer support agent. Review collected by and hosted on G2.com.

You can silently track employees. They can't see the app on their computer and I can push the client out without them knowing. It's easy enough to deploy and set up on each person's device. Review collected by and hosted on G2.com.

My largest complaint is exporting. We pay for the extra package that lets us export, but it's not easy to do. For what we pay for it, it should be more user-friendly. I shouldn't have to export it from another google account into a 3rd party app. 2nd, it's hard to view activities for users. It's buried deep in the menu and is somewhat hard to follow. The exported CSV files are not easy to read. 3rd, support is poor. At best I get links to their support site. There is no line to call. 4th, for the above issues I feel that the product is overpriced. Review collected by and hosted on G2.com.

Working for a fully remote company and managing 9 direct reports, ActivTrak has made monitoring productivity in a central place a breeze. I am able to easily view employee working hours and time management in a way where I don't need to micromanage them directly. I utilize this program on a weekly basis. Also being able to download reports/data has been extremely helpful in reviewing and presenting data to our company board. This program has helped us retain good employees, as well as making necessary adjustments when employees are not meeting working hours expectations. I believe this program played a major part in our company remaining fully remote for the past 5 years. Review collected by and hosted on G2.com.

Sometimes reporting won't load correctly and I have to refresh a few times. There have been instances where productivity isn't being tracked when an employee is actively working. Review collected by and hosted on G2.com.