What we value most about Activ People HR is the combination of practical HR functionality and very responsive support.
We use the system for absence management, timesheets, approval processes and reporting, and it gives us good visibility of outstanding actions across the organisation.
The support team are particularly helpful. When we have a specific operational requirement, they take the time to understand what we are trying to achieve and work with us to find a practical solution. More recently, they have helped us configure scheduled timesheet reports and reminder workflows for employees and line managers, and have been willing to raise development requests where the existing functionality did not fully meet our needs.
That level of support and willingness to work with us makes a real difference. Review collected by and hosted on G2.com.
Some of the more advanced automation and scheduling options could be more flexible. For example, Trigger Points currently run at a fixed time rather than allowing different reminders to be scheduled at specific times during the day.
This can make it harder to align automated reminders with our internal processes. However, when we raised this with Activ, the team understood the requirement and raised it as a development request, which we appreciated. Review collected by and hosted on G2.com.
