Acronis Cyber Protect Cloud is an amazing tool for our organization. We also provide Acronis to our customers as both an on-prem and cloud backup solution. From a management standpoint, the UI is easy to use and the performance is second to none. Integrating this into our customers environments is extremely simple and easy to do which allow us to provide top notch support. Review collected by and hosted on G2.com.

Certain items can be difficult to find on occasion due to changing user interfaces. It's not a major thing but easier to navigate menus would be nice. Review collected by and hosted on G2.com.

It has Endpoint Security and RMM in one product. Review collected by and hosted on G2.com.

How difficult it is to get a thin-lite executable to deploy it. NinaRMM let's me generate and download a client specific to a client, that just works when I run the executable. Acronis is actually very frustrating to deploy, I have to generate and installer after downloading the installer for the installer generator. It's also 1.3GB+ which is bonkers. Review collected by and hosted on G2.com.

It's the best platform for a backup solution for your server.

It's just not a backup solution but also provides cyber protection, anti-malware, and anti-virus, and ransomware protection along with EDR. Review collected by and hosted on G2.com.

The first backup takes a bit longer time to complete.

Also, the KB articles do not cover all the aspects.

For some of the common issues or queries need to rely on third-party KB articles.

Once the storage quota is full, it takes longer time to get refreshed.

The backup protection plugins comes every now and then and sometimes get fail. Review collected by and hosted on G2.com.

I use Acronis Cyber Protect Cloud for its ease of use, reliability, and competitive pricing. The product completes our stack as a single pane of glass, making it efficient for our MSP operations. It catches a lot of attacks or unwanted apps, and the pricing model benefits us more as we increase our commitment. The great team behind Acronis and their supportive customer service really stand out. Additionally, there's a lot of free training available, which is incredibly helpful for understanding the many components of the console. Review collected by and hosted on G2.com.

The RMM is doing OK but needs improvement to be a real competitor to other RMM tools out there, and while we have an integration with HaloPSA, there are a few features missing. Review collected by and hosted on G2.com.

Acronis tool is very simple and easy so we recommend this tool to use for backup Review collected by and hosted on G2.com.

Many times got down acronis cloud whenever any hardware changes. Review collected by and hosted on G2.com.

I appreciate that Acronis Cyber Protect Cloud is a central platform for RMM and provides a robust backup platform. I find it to be a more complete solution and a more modern platform compared to AVG. Additionally, I like that the initial setup was easy, even though it was time-consuming. Review collected by and hosted on G2.com.

The feature set is overwhelming sometimes, and we don't use all parts nor are we always aware of new ones. I wish we could set protection plans at the tenant level and have them apply to customer tenants without having to visit each one. The API documentation is incomplete, outdated, and calls often fail because their shapes change. This forces me to inspect web pages for network requests to understand the calls. Also, it's a bit more expensive, which affects uptake. Review collected by and hosted on G2.com.

Acronis Cyber Protect Cloud brings backup and cybersecurity together in one unified platform. What I appreciate most is how simple it is to manage: handling anti-malware, disaster recovery, and patch management from a single console saves me hours of work. The built-in ransomware protection (Active Protection) is a real standout, automatically stopping threats and helping recover clean data.

Performance has been consistently solid with minimal impact on systems, and the licensing model feels straightforward (mostly storage-based). That said, the initial setup can feel a bit dense for new users, and some of the more advanced features come with a learning curve. Overall, it’s a powerful, time-saving option for MSPs and IT pros who want an all-in-one approach to cyber resilience. Good integration Review collected by and hosted on G2.com.

"Powerful all-in-one cyber protection that saves time on management, but watch for hidden costs, performance overhead, and unreliable alerting. Best for MSPs needing integrated backup+security, not for buyers who want best-in-class point solutions." Review collected by and hosted on G2.com.

I appreciate Acronis Cyber Protect Cloud for its quick backup capabilities. The immutable feature is a standout for me, as it provides 15 days of backup protection if someone deletes the backup. I also like the Disaster Recovery as a Service (DRA) and its impact on Recovery Time Objective (RTO) and Recovery Point Objective (RPO). Review collected by and hosted on G2.com.

I don't like the delay in response from Acronis support. We also faced many issues with the initial setup, especially with activating DRA and understanding how the pricing works. Review collected by and hosted on G2.com.

I like Acronis Cyber Protect Cloud for its easy management deployment and the fact that a single agent can enable multiple protections like backup, disaster recovery, EDR, XDR, and RMM, which would otherwise require multiple software and licenses. The product offers the best compression and has features like reporting and email notifications that I also appreciate. The initial setup was easy and flawless. Review collected by and hosted on G2.com.

Linux filesystem support for ext4 for incremental faster backup is limited. Only ext4 for fast incremental backup was supported, xfs was not there, leading to a customer moving their 100 TB of data. Review collected by and hosted on G2.com.

Acronis Cyber Protect Cloud is an all-in-one platform for data backup, disaster recovery (DR), and cybersecurity tools. It brings these services together in one place to cover all of my cybersecurity needs. Review collected by and hosted on G2.com.

I think Acronis should also introduce a cloud storage solution similar to AWS S3, and they need to improve their DLP capability as well. Adding this kind of storage option and strengthening DLP would make the product more complete and better aligned with what I’m looking for. Review collected by and hosted on G2.com.