What I like best is that it combines backup, recovery and security in one place. For MSPs that’s pretty useful, because you don’t have to jump between different tools all the time and can manage customer workloads quite efficiently from one console. Review collected by and hosted on G2.com.

The main thing I dislike is that the console can feel a bit overloaded at times. There are many features and options, which is great, but it can also make simple tasks or troubleshooting take longer than expected.

Also, some error messages could be clearer. Sometimes you still need to dig into logs or support articles to understand what actually went wrong. Review collected by and hosted on G2.com.

It’s easy to use and has a lot of features. The pricing is affordable, and the support from Acronis is good. It’s also an up-to-date system with more AI/ML features, with the possibility of running smoothly even on older versions of Microsoft. Review collected by and hosted on G2.com.

I don’t really have anything I dislike about it. That said, I’d suggest adding more features in Backup and EDR/XDR. Right now, we have what we need, but we could use more capabilities. Overall, it’s a superb product. Review collected by and hosted on G2.com.

What I like most is being able to manage multiple cybersecurity solutions in a single console. This greatly reduces the time in the onboarding process for employees, as they don't have to worry about learning and training on various different tools. Review collected by and hosted on G2.com.

I have nothing to complain about. As an administrator, the tool fully meets my needs: it is intuitive, practical, and with just a few clicks, I can make configurations that would be much more complex in other systems. Review collected by and hosted on G2.com.

I appreciate Acronis Cyber Protect Cloud's active protection feature, which helped stop a ransomware attack on a customer's protected server. I also love being able to restore data to an old point using backups. The Backup feature is really beneficial as it supports customers ranging from mid-size to enterprise levels. Additionally, I found the initial setup very easy thanks to Acronis's training videos. Review collected by and hosted on G2.com.

One feature I wish Acronis would add is software license management for applications like Microsoft 365, Google Workspace, or other SaaS applications. Review collected by and hosted on G2.com.

The ease of the platform, I really like it because everything is centralized. If I need EDR/XDR/RMM/BACKUP, everything is there. Even more so now that they will integrate Bitlocker with RMM. Review collected by and hosted on G2.com.

I don't really like the visualization of backup jobs, I think they could have a page more focused on backups and their percentage/status similar to competitors. Review collected by and hosted on G2.com.

Acronis Cyber Protect Cloud is what we use for Cloud backup of key desktops, laptop, servers and Office 365 Cloud services.

We have tested restoration and it is very easy to perform, which makes backup validation much easier.

We get to create the encryption key, which keeps the data safe, even from Acronis.

We started using some of the other services offered as part of Cyber Protect, like Perception Point Email Filter, which outperformed it's competitors.

We use their Wizer Cybersecurity Training which is easy to manage.

Support is quick, and they are always willing to have an engineer walk us through new products or learn how to best use existing ones.

It integrates well with HaloPSA for alerts. Review collected by and hosted on G2.com.

My techs will often talk about the portal. It's not as intuitive as you might think it would be. Because sometimes we use different companies' tools within it, the portal serves more as a launching pad into their other portal. So it's not as seamless as it could be. They could make the portal a little bit more user-friendly. Review collected by and hosted on G2.com.

The all-in-one approach is what I like most. Acronis combines backup, cybersecurity, patch management, and endpoint management in a single console, making it easier to protect customers, reduce operational complexity, and deliver managed services efficiently. Review collected by and hosted on G2.com.

One area for improvement is expanding support for operating systems and specialized environments. Some customers have legacy systems or niche platforms that are not fully supported, which can limit deployment opportunities. Broader platform compatibility would make the solution more versatile for diverse IT environments. Review collected by and hosted on G2.com.

I appreciate the flexibility to schedule backups at customizable times, allowing us to align backup operations with our business requirements. The platform is reliable, easy to manage, and provides confidence that critical data is protected and recoverable when needed. Review collected by and hosted on G2.com.

Overall, the product performs very well. However, there are occasional issues with agent updates failing or crashing during the update process. Improving the stability and reliability of agent updates would further enhance the user experience. Review collected by and hosted on G2.com.

Acronis cyber protect is a reliable solution which provides an all-in-one solution including patch management. Backups and EDR solutions in one single console. Review collected by and hosted on G2.com.

There isn’t much to dislike about this solution. Overall, it’s one of the best, but I do think the customer support should be improved. Review collected by and hosted on G2.com.

What I like best about Acronis Cyber Protect Cloud is its all-in-one approach to backup, disaster recovery, and cybersecurity. The centralized dashboard is easy to use, integrations are seamless, and performance is reliable. Its AI-based threat detection, strong ransomware protection, responsive support, and flexible pricing provide excellent value and ROI for managed service providers and IT teams. Review collected by and hosted on G2.com.

One aspect I dislike about Acronis Cyber Protect Cloud is that the platform can feel overwhelming at first because of the large number of features and configuration options available. Some advanced settings require a learning curve, especially for new administrators. Troubleshooting complex backup or security policies can occasionally take time, and certain features may increase costs as additional modules are enabled. However, these challenges are generally outweighed by the platform's comprehensive protection and management capabilities. Review collected by and hosted on G2.com.