Abstrakt Software Features

Based on 25 Abstrakt Software reviews. Organizes knowledge from fellow sales representatives and other experienced employees for reference.

Offers content and training for new hires within the tool. 26 reviewers of Abstrakt Software have provided feedback on this feature.

Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes. 26 reviewers of Abstrakt Software have provided feedback on this feature.

As reported in 24 Abstrakt Software reviews. Provides a scorecard to display team and/or individual performance.

Allows managers to utilize and snapshot scorecards to coach new hires and assign action items. This feature was mentioned in 25 Abstrakt Software reviews.

Based on 23 Abstrakt Software reviews. Projects team sales performance publicly to reward and motivate employees.

Updates sales data in real-time so as to help teams remain close to their goals. 25 reviewers of Abstrakt Software have provided feedback on this feature.

Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction. This feature was mentioned in 23 Abstrakt Software reviews.

Based on 34 Abstrakt Software reviews. Records sales calls and facilitates playback

Based on 32 Abstrakt Software reviews. Utilizes machine learning technology to analyze recorded sales calls

Analyzes or facilitates the analysis of recorded and stored sales calls for insight This feature was mentioned in 31 Abstrakt Software reviews.

Based on 29 Abstrakt Software reviews. Leverages technology to rate or "read" recordings to determine the impact of sales calls

Transcribes sales calls from speech to text 34 reviewers of Abstrakt Software have provided feedback on this feature.

As reported in 31 Abstrakt Software reviews. Utilizes artificial intelligence technology to discover insights within recorded sales calls

As reported in 18 Abstrakt Software reviews. Provides tools for evaluating customer interactions

Offers features for maintaining fair and consistent scoring This feature was mentioned in 18 Abstrakt Software reviews.

Generates quality and performance reports 19 reviewers of Abstrakt Software have provided feedback on this feature.

As reported in 18 Abstrakt Software reviews. Tools for providing personalized feedback and coaching sessions

As reported in 19 Abstrakt Software reviews. Provides a centralized dashboard for agents to view their scores and feedback

As reported in 19 Abstrakt Software reviews. Tools for educating and training agents

Integrates with other customer service or CRM software This feature was mentioned in 19 Abstrakt Software reviews.

Helps ensure customer privacy and data protection 19 reviewers of Abstrakt Software have provided feedback on this feature.

As reported in 12 Abstrakt Software reviews. Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary.

As reported in 11 Abstrakt Software reviews. Condenses long documents or text into a brief summary.

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives