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Compare Abstrakt Software and Gong 
At a Glance
Market Segments
Small-Business (54.2% of reviews)
Mid-Market (69.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Abstrakt Software
Star Rating
(85)4.7 out of 5
Market Segments
Small-Business (54.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Abstrakt SoftwareGong
Star Rating
(6,454)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in conversation intelligence, with users praising its ability to automatically transcribe and analyze sales calls. One user highlighted its "brilliant conversation intelligence" that provides instant insights and summaries, making it a powerful tool for sales teams.
- Users say that Abstrakt Software is effective in resource management, allowing teams to free up important resources for other tasks. Reviewers appreciate its innovative AI model, which can generate creative responses quickly, particularly in call center environments.
- According to verified reviews, Gong's overall user satisfaction is significantly higher, reflected in its G2 Score of 95.01 compared to Abstrakt's 29.15. This suggests that users find Gong to be a more reliable and effective solution for sales coaching and conversation intelligence.
- Reviewers mention that while both products have similar star ratings, Gong's extensive user base of over 6,200 reviews indicates a more established presence in the market. This larger volume of feedback provides a more reliable perspective on its performance and user satisfaction.
- Users highlight that Gong's features, such as AI analysis and call summaries, significantly enhance their ability to extract insights from sales calls. One user noted that Gong helps inform design decisions by providing a high-level overview of call engagements, showcasing its practical benefits in day-to-day operations.
- Reviewers note that Abstrakt Software allows for quicker coaching and compliance monitoring, which is beneficial for small businesses. However, its lower G2 Score and lack of recent reviews suggest that it may not be as widely adopted or trusted as Gong in the sales coaching space.
Pricing
Entry-Level Pricing
Abstrakt Software
No pricing availableGong
No pricing availableFree Trial
Abstrakt Software
No trial information availableGong
No trial information availableRatings
Meets Requirements
9.1
63
9.4
4,946
Ease of Use
9.5
62
9.3
5,002
Ease of Setup
9.0
19
9.1
1,229
Ease of Admin
9.4
19
9.1
770
Quality of Support
9.4
62
9.3
3,514
Has the product been a good partner in doing business?
9.7
19
9.3
772
Product Direction (% positive)
9.6
59
9.0
4,624
Features by Category
Lead Facilitation
Not enough data
7.1
350
Not enough data
7.3
344
Not enough data
7.5
348
Not enough data
7.6
347
Organization
Not enough data
8.3
352
Not enough data
8.3
348
Not enough data
8.3
349
Performance Analysis
Not enough data
8.5
350
Not enough data
8.6
354
Sales Analysis
Not enough data
7.8
334
Not enough data
7.9
340
Generative AI
Not enough data
8.6
286
Not enough data
8.9
293
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
Not enough data
7.8
102
Not enough data
7.9
103
Not enough data
8.3
101
Not enough data
7.3
98
Not enough data
8.5
103
Not enough data
8.4
101
Not enough data
8.5
97
Repeatability and Reportability
Not enough data
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
91
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Call Analytics
9.3
34
9.6
2752
|
Verified
8.7
32
8.8
2467
|
Verified
8.6
31
9.1
2664
|
Verified
Feature Not Available
8.3
1794
|
Verified
Agent Performance Management
8.5
29
8.6
1870
|
Verified
8.0
34
8.3
2519
|
Verified
8.4
31
8.7
2305
|
Verified
Generative AI
6.4
12
8.9
674
Agentic AI - Conversation Intelligence
Not enough data
8.0
135
Not enough data
8.0
134
Not enough data
8.2
133
Not enough data
8.0
135
Not enough data
8.2
135
Not enough data
8.1
135
Not enough data
7.9
134
Quality Assurance
9.5
18
Not enough data
9.4
18
Not enough data
8.9
19
Not enough data
Engagement
9.2
18
Not enough data
9.0
19
Not enough data
9.6
19
Not enough data
Performance
9.0
19
Not enough data
9.5
19
Not enough data
Generative AI
Feature Not Available
Not enough data
8.8
7
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Agentic AI - Sales Analytics
Not enough data
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
Not enough data
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Predictive Analytics
Not enough data
8.1
721
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
723
Sales Management
Not enough data
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
824
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Training
8.9
25
9.0
1966
|
Verified
9.3
26
9.0
2177
|
Verified
9.2
26
8.6
1528
|
Verified
Feature Not Available
9.2
2216
|
Verified
Feedback
Feature Not Available
9.3
2371
|
Verified
9.2
24
9.0
1852
|
Verified
9.3
25
9.0
1895
|
Verified
9.2
23
8.8
1605
|
Verified
9.1
25
8.9
1791
|
Verified
8.8
23
8.9
1878
|
Verified
Feature Not Available
Feature Not Available
Generative AI
7.7
11
8.9
388
Categories
Categories
Shared Categories
Abstrakt Software and Gong are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Abstrakt Software is categorized as Contact Center Quality Assurance
Gong is categorized as AI Sales Assistant, Sales Engagement, Sales Analytics, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Abstrakt Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
22.9%
Computer Software
15.7%
Hospitality
8.4%
Outsourcing/Offshoring
6.0%
Insurance
6.0%
Other
41.0%
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Discussions
What is abstract software used for?
1 Comment
CD
Abstrakt is a real-time call coaching software that can be used by sales reps or agents when live on a call. It provides automated playbooks and recommended...Read more
What is abstract software?
1 Comment
CD
Abstrakt is a real-time call coaching software. It's transforming the sales world as it's focused on real-time, live on a call... not post-call analytics.Read more
How do abstracts work?
1 Comment
Official Response from Abstrakt Software
Abstrakt is a real-time call coaching software.
It can be used as a standalone software or integrated with your current dialer or sales engagement...Read more
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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