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ABELDent Reviews & Product Details

ABELDent is modern, full-featured, easy-to-use dental software with comprehensive clinical and practice management features. 25,000 dental professionals in North America use ABELDent software to protect, manage and improve their practices. The latest ABELDent software has cloud and local-server platforms with identical look and features. Use whichever you prefer; switch if your preference changes without data loss or additional training. Use either or both platforms for multiple locations.

Seller

ABELSoft

Languages Supported

English

Product Description

ABELDent helps you manage efficiency, productivity and the success of your dental practice that allows you to control your priorities, secure 24/7 access to your data, scheduling, communication, and more.

Overview by

Derek McCrone

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ABELDent Reviews (9)

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Amanda E.

Office Manager

Small-Business (50 or fewer emp.)

5/27/2025

"Fantastic Experience!"

5/5

What do you like best about ABELDent?

The support team and trainers at Abel Dent are in my opinion, the very best. We recently transitioned from version 14 to Local + and my team and I were thrilled with the organization and training provided. Our trainer Kimberly was knowledgeable, kind and funny. She made long training sessions fly by and we all absorbed the information very well because it wasn't boring. Abel Dent allowed us unlimited training for a lengthy period and that was much appreciated. They provided guidance and gave feedback. 10/10 Review collected by and hosted on G2.com.

What do you dislike about ABELDent?

There isn't much I or my team dislike about Abel Dent. The new version is amazing. Review collected by and hosted on G2.com.

Sue C.

Front Desk

Mid-Market (51-1000 emp.)

5/6/2025

"Abel Dent Version 15 support was wonderful. Kim was an amazing help with support & transition"

5/5

What do you like best about ABELDent?

Customer support Ease of Implementation Number of features Review collected by and hosted on G2.com.

What do you dislike about ABELDent?

No address for Insurance companies/ reactivate hidden insurance Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/16/2025

"Highly Recommend"

5/5

What do you like best about ABELDent?

Trainers were friendly and very helpful. Review collected by and hosted on G2.com.

What do you dislike about ABELDent?

Big change from the last version. Still getting use to where things are. Review collected by and hosted on G2.com.

Mohan V.

Administrator

Small-Business (50 or fewer emp.)

10/10/2024

"Friendly and convenient interface"

5/5

What do you like best about ABELDent?

patient scheduling and electronic billing Review collected by and hosted on G2.com.

What do you dislike about ABELDent?

Display of all household names in patient interface Review collected by and hosted on G2.com.

Response from Derek McCrone of ABELDent

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Thank you for taking the time to review ABELDent on G2! We appreciate your honest feedback on our practice management software. We are happy to hear that you enjoy ABELDent’s easy-to-use features, such as patient scheduling and electronic billing, as you mentioned.

We are sorry to see that displaying family names and their related information like appointments and financial information is not valued by you. We have endeavored to ensure that each of these areas can be expanded, hidden or filtered out. We would be happy to connect with you to either help optimize what is displayed for your workflows or better understand what changes can be made to support your needs.

Thank you again for reviewing ABELDent. We value your feedback and appreciate you taking the time to share your experience with our dental software. We look forward to helping you get the most value out of your dental software.

Gail W.

Small-Business (50 or fewer emp.)

12/18/2023

"Wonderful support from Customer Rep Kimberley Melbourne!"

4/5

What do you like best about ABELDent?

We recently transitioned our practice from one dentist to another. Kimberely was extremely supportive throughout this process. She was intuitive, thorough, organized and knowledgeable. We have been with Abeldent since 1991 and have had very few issues or problems that were not easily resolved. Working with people like Kimberely builds confidence in our knowledge that we have chosen the correct software company for our diverse and growing dental practice. Review collected by and hosted on G2.com.

What do you dislike about ABELDent?

All software packages come with inherent quirks that are unique to that particular software. We are confident that if we were to try other dental software packages, there would be a "wish list" of must haves. For the purpose of efficiently running our dental practice, Abeldent has met all of our business needs. Review collected by and hosted on G2.com.

What problems is ABELDent solving and how is that benefiting you?

There are issues with the medications tab. There are also a few problems with the numbers of contacts sorted in the treatment manager. We have had problems in the past where customer support can not resolve an issue and need to "escalate" the question. Sometimes, "escalation" means we do not hear back. Review collected by and hosted on G2.com.

Response from Derek McCrone of ABELDent

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Thank you for taking the time to review ABELDent, our all in one dental software! We value your long-time use of our practice management software since 1991, and we appreciate your in-depth review of our software and services. Kimberley has emailed you and provided solutions regarding ABELDent’s medications tab and treatment manager. Kimberley has also sent over some additional information on how you can track your support cases with ABELDent using MyABEL. If you would like to contact Kimberley or our team, we invite you to book a call with our training team here: https://www.myabel.com/Training/RequestDentalTraining. Thank you again for your in-depth review, and we look forward to continuing our discussion over email!

Melissa A.

Small-Business (50 or fewer emp.)

4/18/2024

"Many years with Abeldent"

4/5

What do you like best about ABELDent?

We have used Abeldent for over two decades and are very used to the program. Even when we upgraded last year to a newer version we had an easy time re-training. Review collected by and hosted on G2.com.

What do you dislike about ABELDent?

Some of the new program updates are different from previous versions so we have made requests to bring back some older features that we found helpful. Review collected by and hosted on G2.com.

Response from Derek McCrone of ABELDent

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Thank you for reviewing ABELDent on G2! We appreciate you giving us detailed and constructive feedback, and we value your long-time use of our practice management solution. We are pleased to hear about your positive experience upgrading to our new version of ABELDent. It is possible for our team to bring desired features back from previous ABELDent versions available in current versions. We can work with your practice to explore the specific feature you are looking for because it may already built into the newer version you are using. If you need any assistance, we invite you to reach out to our team. We are available 24/7 to help ABELDent users with any question or issue.

We look forward to helping you get the most out of your all in one practice management software. Thank you again for your review!

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/3/2022

"Not a fan of ABELDent"

0/5

What do you like best about ABELDent?

The schedule colour coding is helpful when looking at the schedule at a glance Review collected by and hosted on G2.com.

What do you dislike about ABELDent?

Most of it, I don't think it's a good product Review collected by and hosted on G2.com.

Response from Derek McCrone of ABELDent

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Thank you for your review of our ABELDent software. We only recently came upon your review as we have not specifically monitored the G2 site.

If your experience is with old versions of ABELDent, I invite you to contact us so we can show you a modern ABELDent version. The current ABELDent software includes many new features and improvements compared to older versions.

We are always interested in receiving feedback from ABELDent users and improving our software and services based on that feedback. I would appreciate your feedback if you still use ABELDent software and have specific ideas to help us improve. To contact us, please call us at any time at 1-800-267-2235 and ask to speak to our VP, Products and Services.

Adrian B.

Small-Business (50 or fewer emp.)

11/24/2020

"If You Have No Aspirations For Future-Proofing... It Will Do."

3.5/5

What do you like best about ABELDent?

It is reliable software if you are performing core functions day in and day out. It doesn't crash or freeze often. It also isn't a major memory hog. Changes to the day's schedule can be made relatively quickly, but other software still excel in this area more than Abeldent. Review collected by and hosted on G2.com.

What do you dislike about ABELDent?

This software was created a long time ago when cloud functionality was not on the radar. As a result, I find that trying to include that type of functionality is not a seamless or easy fit. It is also lacking in advanced reporting features that other software has, or that third-party integrations with Abeldent can provide. I also find the interface really dated and it isn't super intuitive to use to run reports as other software. The interface looks like something coming out from 90's software. Review collected by and hosted on G2.com.

Recommendations to others considering ABELDent:

I would only consider this software if you plan on keeping all your data internal and have no dreams for cloud backups, cloud file retrieval from off-site, no need for online forms that can sync with dental software to capture patient information. Basically, if you don't want to join the future, this software is for you. Review collected by and hosted on G2.com.

What problems is ABELDent solving and how is that benefiting you?

Having a reliable software for regular day in, day out processing. The benefits are that you save time by not having to troubleshoot issues all the time since it really limits you in terms of what kind of functionality you can accomplish. There is no online portal that is full-featured to worry about. Review collected by and hosted on G2.com.

Response from Derek McCrone of ABELDent

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We appreciate your comments regarding your experience with ABELDent. We only recently came upon your review as we have not specifically monitored the G2 site. Based on your comments, it seems that your experience is with older versions of ABELDent that had their roots in the 1980s or 1990s. In recent years we have developed new, modern versions of ABELDent, taking advantage of modern technologies, including cloud technologies.

If you are looking for modern dental software for your practice, we encourage you to consider our modern options, ABELDent Cloud and ABELDent Local+, among your options. Our current software includes many new features and improvements, including online forms, cloud backups, online payments, patient self-booking, and advanced reporting and analytics. In addition, our new software has improved navigation and a fresh new user interface. We think you would find our new versions to be a major improvement compared to the basic ABELDent software you describe in your review.

Thank you for your review, and we hope to hear from you in the future.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

5/4/2020

"Very Dated Software - Leaves Much To Be Desired"

3/5

What do you like best about ABELDent?

There is almost nothing to like, but if I had to pick something I would say that it is easy to learn the absolute basics of it. Review collected by and hosted on G2.com.

What do you dislike about ABELDent?

- Very old software with infrequent updates that aren't that great

- Old looking user interface

- Speed of software varies even though no significant network changes have been made

- Difficult to run extensive reports, quite limited in functionality

- No easy online cloud implementation or website implementation for patients to complete forms online and be synced with Abeldent.

- Dated charting system

It is such a dated and low-end software in the industry that even when you want to jump ship, many new dental software cannot easily import its records or database. Review collected by and hosted on G2.com.

Recommendations to others considering ABELDent:

I would look at a fully cloud solution, or a solution that has cloud functionality. This software is quite dated and not easily equipped for an ever changing landscape of security and privacy laws. The system requirements are a bit much too considering that this is not very powerful software. If you ever want to leave Abel and switch to another company later, it is near impossible because there is no seamless transfer of data. The support cost s are also very high compared to other software. Review collected by and hosted on G2.com.

What problems is ABELDent solving and how is that benefiting you?

Keeping uptime going at our organization by not replacing it yet is the only benefit that has been achieved so far. All staff are trained using it, so it cannot be switched out that easily, so that is another reason it is kept. Review collected by and hosted on G2.com.

Response from Derek McCrone of ABELDent

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Thank you for your review of our ABELDent software. We only recently came upon your review as we have not previously monitored the G2 site. Based on your comments, we believe that your experience is with an older version of our ABELDent. Since we have been providing software to dentists since 1985, your comments may be a fair representation of our older versions compared to today's software.

In recent years, ABELDent released two new versions, ABELDent Cloud and ABELDent Local+. These new products include countless improvements over older versions, including the use of cloud technologies. The new versions also feature improved security, frequent updates, and a learning management system.

If you are in need of new software, we encourage you to consider our new software alongside any other products you may be looking at. I think that you will find that they compare well to other top options.

Again, thank you for your review, and if there is anything that we can do for you, please let us know.