aACE Reviews & Product Details

I really like aACE's all-in-one structure that links client projects, contractor costs, and invoicing, which reduces manual data entry and helps us hit tight campaign launch deadlines. At Northwood Creative Agency, using aACE allows me to attach freelance designers' expenses directly to client campaigns, and the system can auto-generate accurate invoices without needing to switch between separate tools. Additionally, aACE integrates well with Google Workspace and Slack via Zapier, automating notifications and keeping our team aligned without needing dedicated IT. These features have been crucial for eliminating workflow inefficiencies and errors, allowing us to manage our operations seamlessly. Review collected by and hosted on G2.com.

aACE’s custom report builder feels limited for our marketing agency’s needs because we can't easily create dashboards that combine campaign progress, contractor spending, and client profitability all in one view. This means we have to export raw data and build custom spreadsheets for every campaign wrap-up, which adds pressure, especially since we lack dedicated IT support. Also, the file upload tool struggles with large high-res creative assets from freelance designers, requiring more manual handling during busy times. Review collected by and hosted on G2.com.

I value aACE's tight integration between manufacturing job costing and the general ledger because it automatically populates financial entries when we log material usage, making our US GAAP quarterly close easier. The built-in transaction trails simplify SOX audit preparation. I also appreciate the ability to adjust retention settings to properly manage customer PII and satisfy CCPA requirements, which is crucial for our Dallas fabrication business. Custom-built reporting is another strong point for our metal fabrication work, allowing me to build tailored reports to compare estimated versus actual costs for jobs and flag material waste early. Its BOM management handles multi-level component assemblies smoothly, and the full audit trails make SOX audit prep far less stressful. Review collected by and hosted on G2.com.

Its native API is fairly limited, so syncing inventory updates to Shopify through Zapier can lag during busy production shifts. Building very complex multi-layer custom reports requires clunky workarounds. Batch costing calculations slow down noticeably at quarter-end. There is no out-of-the-box template for CCPA PII retention, so I have to manually tweak each record setting. Review collected by and hosted on G2.com.

What resonates most for our small accounting firm is how aACE merges time‑tracking, client profiles and invoicing all under one platform, especially helpful since we don’t have an in‑house IT team. During our high‑pressure quarterly tax filing window for our local retail‑business clients, our staff logged billable hours for tax‑return preparation work directly to each client project, and could generate invoices right from those logged hours. We no longer hopped between multiple separate apps just to match billable time to customer bills. I’m also a big fan of its customizable client fields and inline document attachments. We attach scanned receipts, signed engagement agreements, and client‑provided tax worksheets directly on each client’s profile. When reviewing open accounts receivable balances, our accountants can pull supporting documentation instantly, instead of digging through messy shared cloud‑storage folders. Its simple role‑based permissions are another win: we lock junior‑level staff so they can view records but cannot edit core billing figures, cutting down the risk of costly accidental changes. Review collected by and hosted on G2.com.

Where aACE falls flat is US‑tax‑specific functionality and bulk‑file performance, which creates real headaches during our crunch quarterly filing deadlines. Working with that same group of retail clients, trying to bulk‑upload batches of their scanned expense receipts would repeatedly time out, forcing us to upload every single file individually, wasting valuable hours. There is no built‑in reporting template formatted for US quarterly tax submissions. Since we have no on‑site IT resources, we cannot adjust backend report layouts, so we export raw datasets and manually rework everything in spreadsheets. The initial rollout also took far more manual work than I anticipated. I built custom fields and user permission groups completely from scratch ahead of tax season, there were zero pre‑configured workflows for US small‑business accounting. Importing our old legacy billing records took multiple late‑night sessions, plus I needed to run extra one‑on‑one training for newer team members. This setup work ate into time I should have reserved for actual client tax‑return preparation. We also lack native connections to our other tools, meaning all file transfers have to be done manually. Review collected by and hosted on G2.com.

The tiered data access and immutable audit logs are indispensable for handling diplomatic partner information. I can segregate EU and overseas contact databases to adhere to Schrems II, with every data view permanently timestamped. Its centralized contract storage also lets me retrieve full records instantly whenever EU regulators conduct GDPR compliance checks. Review collected by and hosted on G2.com.

Batch uploads frequently corrupt our custom GDPR data labels and demand tedious manual corrections. There are no pre-made audit reports tailored to Germany’s data protection laws, and German-speaking support resources are scarce—delaying fixes for time-sensitive cross-border data compliance issues. Review collected by and hosted on G2.com.

It has proven useful for aACE in the running of our expanding company. It provides me with entire solutions for accounting, customer relations, and inventory. This has helped to reduce the use of many software programs, and thus become efficient in our operations. Review collected by and hosted on G2.com.

The built-in reports are not as detailed and flexible as I need them to be for the analysis. Preparing reports means that one has to export some data and then work with them in other worksheets, which is tiring. Review collected by and hosted on G2.com.

I find aACE useful in providing solutions for the management of a growing business. This unifies our accounting and consumer relation management into a single platform thus making data entry easier and enhancing overall observability of the enterprise. Review collected by and hosted on G2.com.

I was disappointed by the availability of the reporting options, though they are fairly basic. Getting detailed reports with a wide range of filters and drill down options may be rather difficult. Review collected by and hosted on G2.com.

aACE has been extremely beneficial to our company. The capabilities of the software seem endless and the ability to customize the functionality has been huge for us. The software is about as user-friendly as it gets, and any time we have a question or concern, the team at aACE has been right there to help. Now after using aACE for over six months, it's hard to imagine using anything else. Review collected by and hosted on G2.com.

Honestly, there are no complaints about aACE. Any questions or issues are resolved promptly. Review collected by and hosted on G2.com.

aACE is super flexible to use. Tracking, management, shipping process management, Production Scheduling and many more. Review collected by and hosted on G2.com.

So far so good experience with aACE. No complaints! Review collected by and hosted on G2.com.

Great interface. Simple to use. Runs well in a primarily Mac environment. aAce people are the best! Review collected by and hosted on G2.com.

Limited reporting in our version, and are sometimes they generate very slowly. Would be great if you could have them run in the background. Review collected by and hosted on G2.com.

aAce handles backorders better than any system we have found. It's easy to use and learn. Review collected by and hosted on G2.com.

There isn't much we don't like about aAce but if I have to say anything negative I wish it would email invoices once they are created, Review collected by and hosted on G2.com.