Zeffy Reviews & Product Details

Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise.

Seller

Zeffy

Discussions

Zeffy Community

Languages Supported

English, French

Solution Type

Best-of-Breed

Overview by

Lola Olczyk

Used by Dell NetWorker and 2 others

Beta

Pricing

Pricing provided by Zeffy.

100% free - always!

Free

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Zeffy Integrations

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Jad M.

Board of Directors

Small-Business (50 or fewer emp.)

10/8/2026

"Very nice user interface. Easy for people to donate."

5/5

What do you like best about Zeffy?

The best thing about Zeffy is that it’s completely free for our organization. We run donations and event registration for our community center through it, and every dollar donors give actually reaches us instead of being cut by processing fees. The interface is clean and easy to follow, so setting up a new donation form or event page takes minutes, not hours, and our volunteers can manage it without any technical background. Donors also find the checkout simple, which has made it easier for people to give on their phones. Automatic tax receipts and the donor dashboard have saved us a lot of manual tracking and follow-up. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

One thing I wish Zeffy offered is a clear option for one-time donations on the forms we use. Many of our donors want to give a single gift, especially during fundraising drives or special events, and without a simple one-time option some of them get confused or hesitate to complete the donation. It would help a lot if the form let donors easily choose between a one-time gift and a recurring one, with the one-time option just as visible. This small change would make giving smoother for our community and likely increase completed donations. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

Before Zeffy, our donations were unpredictable. Most giving came in bursts around events or special appeals, which made it hard to plan our monthly budget and cover regular expenses. Zeffy’s recurring donation feature solved that by letting supporters set up automatic monthly gifts in just a few clicks. Now we have a steady, reliable stream of income we can count on, which helps us plan programs, pay ongoing costs, and spend less time chasing individual donations. Since Zeffy doesn’t take a cut, every recurring gift goes fully toward our community’s needs. Review collected by and hosted on G2.com.

Barbara C.

President

Small-Business (50 or fewer emp.)

9/16/2026

"This is the BEST fundraising platform ever - and it's FREE"

5/5

What do you like best about Zeffy?

Zeffy provides everything I had in a very expensive fundraising platform for two years, but it's FREE!!! The support is great during onboarding.

I am able to maintain a contact list, track donations, send emails, raise money, and create quick and easy newsletters, all at no cost to my non-profit.

My favorite feature is Communications, where I can navigate and design a newsletter much like I would use Canva, Word, or PowerPoint. I can drag and drop images, select text boxes for headers and text, and move elements with my cursor. It's actually easier than other formats I've tried.

I can also send an immediate thank-you letter with a tax receipt to any donor. Then, when I have time, I can send a personal message or follow-up note to repeat donors, large-sum donors, etc.

The software is so intuitive that I rarely need to go to the help page, but it's invaluable when I do.

This platform truly is the BEST! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I have trouble using a template, renaming it, and creating a new newsletter. A button or direct instructions in the software would be helpful to save me from having to go to the help page. (I only send a quarterly newsletter and forget how it's done). Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you Barbara! Zeffy is a one-stop fundraising and donor management platform with zero platform fees, and replacing a very expensive platform while keeping your contact list, tracking and onboarding support is exactly the swap it is built for.

On renaming a template and starting a new newsletter from it without visiting the help page, that is genuinely helpful feedback and a precise interface request. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap, so it is worth sending support that description.

Two parts of Zeffy you may not have opened yet. Raffles support ticket bundles, prize tiers and 50/50 draws, which many organizations run beside a campaign they already have live and set up in an afternoon. Memberships handle tiers, automatic renewal and member cards, with renewal reminders sent for you, which gives an organization support arriving on a schedule rather than a fresh ask each time.

Glad Zeffy is working for you and your organization.

IAD P.

President of Illinois Association of the Deaf

Small-Business (50 or fewer emp.)

9/3/2026

"Simple, All-in-One Platform with Fabulous Support for Small Nonprofits"

5/5

What do you like best about Zeffy?

It is fairly simple to use and so many ways to use it. It has everything in one platform such as membership, newsletter, fundraising and so much more. The whole set up and integration process was easier than the other platforms I have used and it is really nice to actually see that our hard work is getting some return in our bank account. Having this free platform made it easier for our small non profit organization to perform better online. The support was fabulous because it was easy to chat with them to find or resolve any issues. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The downside of Zeffy is not being able to "clone" images that were already created for other events or icons. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

Saving our costs of using a communication platform. We used to have three separate platforms to communicate with our membership, to raise funds, and create newsletters but now thanks to Zeffy, it is all in one place! Also, Zeffy has some kind of pre-created AI algorithms that helps me to create a statement in any event or fundraiser link. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for this. Zeffy is a zero fee fundraising platform built for nonprofits, and replacing three separate platforms for communications, fundraising and newsletters with one is exactly the saving it is designed to create.

On reusing images and icons across campaigns, that is genuinely helpful feedback and an easy thing to feel every time you set up an event. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap. Cloning a whole campaign is available today, which carries a fair amount of the setup across.

Two things worth exploring. Peer to peer fundraising gives your members their own pages with leaderboards and team sub campaigns, plus automated reminder emails. Tap to Pay turns a smartphone into a card reader for in person collection, with no terminal and no extra hardware.

Glad Zeffy is working for you and your organization.

Beth Z.

Senior Director

Small-Business (50 or fewer emp.)

8/28/2026

"Easy, quick, and reliable"

5/5

What do you like best about Zeffy?

We are very pleased with Zeffy. It's easy to use for both the charity and the donor, and donations are credited to our account in a timely manner. We also appreciate that Zeffy allows the donor to choose their "tip" amount. Plus, the custom questions, such as whether the donor would like to be on an appreciate list saves us a step. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I wish that Zeffy would ask donors if they have company matching funds and if Zeffy could accept DAF and stock donations. If Zeffy could drive more people to donate to our charity or offer matching gifts, that would be great. So far, we have received donations only from people in our network. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for this. Zeffy is a zero fee fundraising platform built for nonprofits, and timely crediting plus an easy experience for both sides is the base everything else builds on.

On matching gifts, donor advised funds and stock donations, none of those are supported today, and that is genuinely helpful feedback: our product team ships improvements weekly and all feedback goes directly into the roadmap.

Two things worth exploring for reaching beyond your existing network. Peer to peer fundraising lets supporters raise on your behalf from their own pages, with leaderboards, team sub campaigns and automated reminder emails, which is usually the fastest way to reach second degree contacts. Donor Mail sends personalized appeals as physical mail from your dashboard, with printing and postage handled for you.

Glad Zeffy is working for you and your organization.

Hill C.

Marketing and Art Administrations

Small-Business (50 or fewer emp.)

8/25/2026

"Zeffy has changed how our non-profit runs."

5/5

What do you like best about Zeffy?

Once my board and I discovered Zeffy, we haven't turned back. Zeffy is so functional and accessible that it has completely changed the game. It has everything our non-profit needs in order to be successful all in one platform FOR FREE! In a world of cash grabs, Zeffy has helped our little non-profit succeed in celebrating the arts in the Texas Hill Country. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The only two thing I have noticed throughout using Zeffy is the donation to Zeffy and the bugs. it does occasionally lag to where I have to exit out and go completely back on-- but I know I put this platform through the ringer in terms of work so I am very understanding. I have gotten a good amount of questions when it comes to the "donations" to HCCA when it doesn't necessarily always go to us. I get it! Zeffy has to make money, it just can come off as a little deceitful to some of our audience. We have since then added a statement to campaigns to let people know the donations purpose and their options when checking out. Other than that, we love Zeffy. I recommend it to every non-profit who needs something like this delightful platform. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

Zeffy being so accessible and functional benefits our organization immensely. We now have our own little website on their showing our campaigns and donations. We also now use it for our newsletters! Let me tell you, that has made my life so much easier. because Zeffy keeps records of contacts, it automatically keeps them for our newsletter--amazing! The fact that it gives our donors and sponsors a receipt as soon as they check out, customers can do auto-pay and do monthly payments etc, and there's even a member campaign option? It truly does it all and helps us keep our heads screwed on and maintain a functioning non-profit organization. Review collected by and hosted on G2.com.

Francina .

Executive Director

Small-Business (50 or fewer emp.)

8/26/2026

"Exactly What a Growing Nonprofit Needs"

5/5

What do you like best about Zeffy?

It really helps that our nonprofit keeps all the funds raised. Zeffy was truly designed with nonprofits in mind. That platform is also incredibly user-friendly, and helps to keep our fund raising events organized. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

For the most part, I honestly have no complaints. I guess if I had to identify one area, it would be that you offer a few more customization and design options. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

Zeffy solves one of the biggest challenges for a growing nonprofit: having an affordable and efficient way to collect donations and manage fundraising without losing funds to platform fees. Unfortunately, I wish I had learned about Zeffy before falling into the pitfalls of S****E (they shall remain nameless lol)! The biggest benefit is that more of every dollar raised can go directly to our program, literally directly into our checking account. Zeffy also saves us time by simplifying several fundraising and donor management tasks, which allows us to really focus our energy on fulfilling our mission and growing our impact. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for this, and I am sorry the earlier platform cost you before you found this one. Zeffy is a 100% free fundraising platform for nonprofits, and every dollar landing directly in your account rather than being skimmed is the difference you describe.

On more customization and design options, that is genuinely helpful feedback. Our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap, and this is an area that keeps moving.

Two things worth exploring. Memberships handles tiers, automatic renewal on a monthly, annual or custom cycle, membership card generation and member discounts on events. The online store gives you product listings with inventory tracking, discount codes and shipping options.

Glad Zeffy is working for you and your organization.

Mendip S.

Trustee

Small-Business (50 or fewer emp.)

6/24/2026

"A more than useful tool for charities"

5/5

What do you like best about Zeffy?

Zeffy is improving all the time. the technical people are responsive and helpful, the organisation as a whole seems open to suggestions and keen to learn from users. Honestly it is rare to find any organisation as keen to work with its users to improve and develop. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

There are some limitations on the creative side and the use of AI can generate some rather fawning and patronising e-mails. I would prefer the ability to customise both the appearance of tickets and e-mails to suit our ethos and brand, but as long as one is aware of the potential for Zeffy to auto-generate trashy mail, it can at least be edited or deleted. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for a review this candid, and the point about the automatically generated emails is well taken. Copy that reads as fawning does not serve your ethos, and we would rather hear that plainly than have people quietly delete it. Zeffy is an all inclusive fundraising platform with 0% platform fees, so the improvements you are describing reach every organization at once rather than only those on a paid tier. Being able to brand tickets and emails to match your own look is genuinely helpful feedback, and both that and the tone of generated copy go to our product team, who ship improvements weekly and are, as you say, keen to learn from users. Two other parts of the platform worth exploring: Tap to Pay, which turns a smartphone into a card reader for collecting in person with no terminal to buy, and Memberships, which runs multiple tiers with automatic renewal. Glad Zeffy is working for you and your organization.

Melissa T.

Executive Director

Small-Business (50 or fewer emp.)

8/19/2026

"The BEST Decision Our Small Nonprofit Has Made!"

5/5

What do you like best about Zeffy?

After extensively reviewing online giving platforms, we determined Zeffy was the clear winner...but honestly thought it all might be too good to be true. Multiple modes of donation (auction, campaigns, one-time fundraisers, team giving), robust database feature, easy list-building, website plug-ins, AND an email newsletter feature for FREE?!? We decided to give it a trial run and here we are, 1.5 years later, even more impressed with it than at the beginning. The customer service is next level, with accompanying webinars and tutorials that are extremely well-crafted and helpful. The communication tools are just what we need. And Zeffy is always making improvements to its operations (for example, the newsletter formatting has improved dramatically in the short time I've been using it). We are massive fans. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The only downside so far is that adding folks to lists is slightly clunky. It's taken me a minute to figure it out, but this is a small inconvenience, honestly. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

It allows our donors a hassle-free, simple interface for giving. The receipting and end-of-year reporting is a dream. The emails and e-newsletter templates and process are better than ones I've paid for in the past. And the delivery to our bank account is timely, swift, and without error. It solves so much for us! Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you for this review, it means a lot. Zeffy is a zero fee fundraising platform built for nonprofits, and the contact management side is included in full alongside donation forms, ticketing, and everything else, at no cost to your organization. Every donor, ticket buyer, and member who comes through a Zeffy form lands in your contact list automatically, and you can also bring in an existing list by CSV import if you are consolidating from another tool. On building lists more smoothly, that is genuinely helpful feedback, and our product team ships improvements weekly with all the feedback we collect going straight into the roadmap. Two things worth a look while you are in there: Auctions, which handles online bidding and outbid notifications for your next event, and Donor Mail, which lets you send personalized thank you letters and appeals right from your Zeffy dashboard with the printing and mailing handled for you. Glad Zeffy is working for you and your organization.

Will L.

Executive Director

Small-Business (50 or fewer emp.)

8/20/2026

"A Great Fundraising Platform for Growing Nonprofits"

5/5

What do you like best about Zeffy?

What I like best about Zeffy is that it gives nonprofits access to professional fundraising tools without charging platform fees. As a growing nonprofit, every dollar matters, so being able to keep more of the funds we raise and put them directly back into our programs is incredibly valuable. I also appreciate how easy the platform is to use for donations, registrations, campaigns, and communications all in one place. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

One area that could be improved is the level of customization available, especially when it comes to the design and branding of forms and emails. We would love to have a little more flexibility to make everything feel fully aligned with our organization’s brand. That said, the benefits of the platform, especially the zero-fee model and ease of use, far outweigh those limitations. Review collected by and hosted on G2.com.

What problems is Zeffy solving and how is that benefiting you?

The QuickBooks integration has probably been one of the biggest benefits for us. It has made it much easier to keep our fundraising activity organized and has helped streamline the financial side of things for our accountants. As a growing nonprofit, anything that reduces manual tracking and makes reconciliation and reporting easier is a huge help. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you! Zeffy is a one-stop fundraising and donor management platform with zero platform fees, so a growing nonprofit gets professional tools without paying for them.

On design and branding of forms and emails, you have named our most requested area. Embedding a form on your own website is the closest route today, since supporters stay inside your branding for most of the journey. Fuller theming goes to our product team, who ship improvements weekly with everything we collect going directly into building the roadmap.

Two things worth exploring. Zeffy's ticketing covers multiple ticket types, capacity limits and QR code check in from a phone. Zeffy's memberships also handle recurring tiers with automatic renewal and cards emailed to members.

Glad Zeffy is working for you and your organization.

Sonus B.

Small-Business (50 or fewer emp.)

8/22/2026

"Zeffy helps us to manage and keep track of supporters and their donations."

5/5

What do you like best about Zeffy?

It is very user friendly! You don't have to be a techie to figure it out. Zeffy is run by donation, so organizations like us can essentially use the platform for free- giving us access to tools we may not otherwise be able to afford! (Thank you Zeffy!) Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

We really haven't experienced any downsides. Zeffy allows our donors a choice to publicly declare their support for us or to remain anonymous. They have a choice as to whether or not to donate in support of the Zeffy platform in addition to supporting us. It makes ticketing for our events easy and creates a shareable link or QR code. As an organization it helps us keep accurate records of donations and all donations are direct deposited into our account on a regular basis. All around it has been extremely helpful! Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

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Thank you! Zeffy is a zero-fee fundraising platform built for nonprofits, so a small organization gets tools it could not otherwise afford.

Since donor choice matters to you, worth knowing that supporters also get a self service account where they can manage their own recurring giving and update their details, which keeps that sense of control after the first gift too.

Two things worth exploring. Zeffy's auctions run real time bidding with outbid email notifications and automatic payment collection from winners, with no account required for bidders. Zeffy's donor management and CRM also builds a contact record from every gift, with history, notes and tags.

Glad Zeffy is working for you and your organization.