Shiftsuite Reviews & Product Details

The Shift Team is remarkable at delivering results efficiently and effectively. They are proactive in addressing any issues that arise and are willing to assist with any independent technical difficulties. Moreover, the software and platform they provide are incredibly user-friendly. It's genuinely puzzling why anyone would choose to work with any other company! Review collected by and hosted on G2.com.

My only issue is that homeowner communication should be a standard option with the base packages offered. Many of the website features are not really needed for many of the townhouse corporations and/or low-rise buildings in our region. To pay an extra expense to be able to send out community news is a bit frustrating. Personally, I think it helps drive traffic to the website for all users and it should not come at an extra cost. All other items like amenity booking and guest parking options I completely agree if needed come at an additional expense, but homeowner communication is the main role of our job and it would be nice not to have to pay extra to keep this all in one place. Review collected by and hosted on G2.com.

I use multiple software packages, Shiftsuite is the most streamlined for our industry. It is intuitive, easy to use and implementation is straightforward. The customer support is immediate and effective. This is my preferred software package for all my clients.

The integration between accounting and property management is seamless. The robust features offered make this product the best value for the money. Review collected by and hosted on G2.com.

I would like to see more technology integration. This is not a negative point on Shiftsuite, implementing 3rd party technology is challenging. The ability to process credit/debit transactions, or to post deposits directly from the banking software is a "wish list" item.

There is nothing to "dislike" about the software, only features that could be implemented as an enhancement to the product. Review collected by and hosted on G2.com.

From the journal entries to the reports to invoicing, it is clear, concise, easy to follow. I find board members like the flexibility of reports. It's easy to create a statement based on what knowledge they need. Any support questions I have had have been answered in a timely manner and always exactly what I needed. I use ShiftSuite all day everyday and have rarely had any problems with access. Review collected by and hosted on G2.com.

Not much. I really haven't found any problems at all. Review collected by and hosted on G2.com.

Our property management firm has been using the Shiftsuite application software for 6+ years; not only is the program an integral part of day to day business, further, the team is exemplary in system management, innovation, communication and customer service! The support team at Shiftsuite is ahead of the curve in the ever growing property management field and the requirements of the CAO, CMRAO & Ministry of Government & Consumer Services.

Shiftsuite was and continues to be easily integrated in the daily support of business, and all new users have easily implemented the software into their daily use. Review collected by and hosted on G2.com.

Shiftsuite is all encompassing, and I have never had a negative experience, nor an instance or issue that was not resolved swiftly~ Review collected by and hosted on G2.com.

I like that it has many features for a condo manager which all integrate seamlessly with each other (accounting, websites, online proxies, etc.). As well, the support staff are quick to respond and always happy to help with an issue or question. Review collected by and hosted on G2.com.

I dislike when you are in shiftsuite accounting desktop app and have to change from corporation to corporation. I wish there was a way that you could have each corporation open in separate tabs so you don't need to continuously re-open and load each condo anytime you need to check on something. I find I need to switch between my 8 condos continuously all day to check owner information etc. and it would save a lot of time if you could leave each condo open (somehow). Review collected by and hosted on G2.com.

Adding a new owner is easy. Running most of the reports is easy. Sending out a statement of account is simple and quick. Review collected by and hosted on G2.com.

A lot of the reports are not intuitive and I often need to run them just to see what they produce. I'm not in the accounting side of our business so I don't use that side of the system as much. Updating someone's shiftsuite password for the community site: always says 'not able to update' and then if I test it out, it's changed when logging in. A lot of our owners do not care for it. Service request response or comment box is super small. Review collected by and hosted on G2.com.

The financial statements and how you can now drill into each accounts GL from the statements. I also really like how it links to Sparcpay for the vendor payments and PO's. The customer support team is also very helpful Review collected by and hosted on G2.com.

When sending a report via email it does not keep email addresses and they have to be filled out each time. Review collected by and hosted on G2.com.

I like shift suite because of its very friendly user interface. The software has incorporated almost all aspects of property management from Finances, Budgeting, communication with residents and investors and vendor relations. It is super easy to get support from Shiftsuite and it takes less than a day on average to get an issue resolved. Review collected by and hosted on G2.com.

I haven't found a particular aspect of the app that I do not like. Review collected by and hosted on G2.com.

The support is always helpful and on-point

The package is full of features and works well

There is great value received for the price we pay

It is easy to setup and use and integrates well with the AP service we use Review collected by and hosted on G2.com.

Currently few features have been adapted to BC. Review collected by and hosted on G2.com.

The customer service provided by this company is exceptional, coupled with their extensive knowledge of the condominium industry. Their software is not only user-friendly but also incredibly useful, putting accessibility right at your fingertips. Review collected by and hosted on G2.com.

One concern I had initially was the speed of the software. However, I'm pleased to say that this issue has been resolved. Review collected by and hosted on G2.com.