# Redmine Reviews **Vendor:** Planio **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 257 ## About Redmine Redmine is a, open-source project management and issue-tracking web application developed using the Ruby on Rails framework. It supports multiple projects and subprojects, offering a comprehensive suite of tools to facilitate efficient project planning, tracking, and collaboration. Redmine's cross-platform and cross-database compatibility ensures seamless integration into diverse IT environments. Key Features and Functionality: - Multiple Project Support: Manage numerous projects and subprojects within a single Redmine instance, each configurable as public or private. - Flexible Role-Based Access Control: Define custom roles with specific permissions to tailor access and responsibilities across projects. - Issue Tracking System: Customize issue statuses, types, and workflows to align with organizational processes. - Gantt Charts and Calendars: Visualize project timelines and deadlines to enhance planning and monitoring. - Time Tracking: Record time spent on tasks and projects, facilitating accurate reporting and resource management. - Custom Fields: Create personalized fields for issues, time entries, projects, and users to capture relevant data. - Integrated Wiki and Forums: Each project can host its own wiki and forums, promoting knowledge sharing and team communication. - Repository Integration: Connect with various version control systems like Subversion, Git, and Mercurial for seamless code management. - Email Notifications and Feeds: Stay updated with project activities through customizable email alerts and RSS feeds. - Multilingual Support: Available in 49 languages, catering to a global user base. Primary Value and User Solutions: Redmine addresses the complexities of project management by providing a centralized platform that integrates task tracking, time management, and collaborative tools. Its open-source nature allows for extensive customization, enabling organizations to adapt the system to their specific workflows. By offering features like role-based access control, integrated wikis, and repository browsing, Redmine enhances team collaboration, ensures transparency, and streamlines project execution. Its flexibility and comprehensive feature set make it an ideal solution for teams seeking an adaptable and cost-effective project management tool. ## Redmine Pros & Cons **What users like:** - Users find Redmine **easy to use** , simplifying task management and enhancing overall team efficiency. (2 reviews) - Users value the **easy tracking** capabilities of Redmine, facilitating organized tasks and efficient ticket management. (2 reviews) - Users appreciate Redmine's **user-friendly interface** , enabling efficient task management and seamless usage across teams. (2 reviews) - Users find Redmine to be **easy to learn and ready to use** , requiring no special training to get started. (1 reviews) - Users value the **easy collaboration** in Redmine, facilitating seamless task management and efficient bug tracking. (1 reviews) - Users find the **easy ticket creation** in Redmine valuable for keeping their work organized and on track. (1 reviews) - Efficiency Speed (1 reviews) - Flexibility (1 reviews) - Users find Redmine **intuitive** and user-friendly, effectively managing multiple issues and tracking bugs with ease. (1 reviews) - Users appreciate the **user-friendly project management** of Redmine, effectively tracking bugs and tasks with ease. (1 reviews) **What users dislike:** - Users find the interface **hard to install and configure** , posing challenges despite its beginner-friendly features. (1 reviews) - Users experience **email integration issues** with Redmine due to lagging updates and subpar performance. (1 reviews) - Users find Redmine's interface **lacking intuitiveness** , leading to challenges in installation and configuration. (1 reviews) - Users feel the need for **missing features** , suggesting that enhancements and a mobile app could improve Redmine. (1 reviews) - Users face **navigation difficulties** in Redmine due to an outdated UI that complicates task and issue tracking. (1 reviews) - Notification Issues (1 reviews) - Users find **organization difficulties** with Redmine, highlighting challenges in installation and interface improvements needed. (1 reviews) - Users express frustration with the **slow loading** of Redmine, particularly regarding the user interface and email updates. (1 reviews) - User Experience (1 reviews) ## Redmine Reviews ### 1. Easy for Basics, But Confusing Sprint Tracking/Adequate Reporting Make It a Poor Substitute For Jira **Rating:** 0.5/5.0 stars **Reviewed by:** Nate S. | Senior Director, Infrastructure and Security, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Redmine?** It is a useful tool if you have very limited reporting and task management requirements. Its UI is fairly easy to learn and you can get the basics done very quickly **What do you dislike about Redmine?** Once you get past simple reporting and tracking, its usefulness falls off quickly. Its Agile sprint tracking interface is confusing and not nearly as good as its competitors. The basic reporting it offers is barely adequate, and unless you have the time to code your own enhancements, not very useful for sizable tasks. We ended up switching to Jira even with the cost difference, as it more than filled in the gaps that Redmine left **What problems is Redmine solving and how is that benefiting you?** It solved simple reporting and tracking requirements, both for T&M contracts as well as Agile sprints. ### 2. Self-Hosted Simplicity with Powerful Project Management **Rating:** 3.5/5.0 stars **Reviewed by:** Oleksandr G. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Redmine?** I like Redmine for its simplicity and the fact that it is self-hosted. The free license is a big plus for me as it gives me control over my data, and I can freely backup and use it. Switching to Redmine was easy for us as it's more modern and features complete compared to Bugzilla. **What do you dislike about Redmine?** I'm not happy with the development and feel like there's some sort of features stagnation with Redmine. The interface looks outdated to me, and that's a bummer. Also, dealing with outdated plugins that can't be used with modern Redmine versions is a headache. **What problems is Redmine solving and how is that benefiting you?** Redmine helps with time tracking, projects documentation, ticketing, task management, and reporting. ### 3. Comprehensive Tool with Security and Hierarchy Challenges **Rating:** 3.0/5.0 stars **Reviewed by:** Samriddhi G. | Technical Project Manager , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Redmine?** I like that Redmine is very easy and simple to use, which makes it perfect for our team to manage tasks efficiently. What's great is the level of security it provides, as it can't be accessed without VPN, which is crucial since we work in healthcare and need to keep our client's personally identifiable health information safe. Redmine's open-source nature means it's accessible across different operating systems, making it seamless for our entire organization to use. I'm thankful for this, as it helps maintain our workflow without hassle. **What do you dislike about Redmine?** I mean, so whenever you are added to an organization in Redmine, it starts to send you all of these email notifications. So, of course, there is a workaround and you can turn them off for the ones which you are not a part of. And, like, that's still okay, but the UI is very old, and I feel like it can be, you know, somewhat more like a task tracking so that it caters more for the issue tracking issues. I feel like if you open the Redmine and you open the organization, you are able to see everyone's every detail which you don't wanna see. So maybe this could have been a feature where we have, like, teams, and then we tag those teams into those issues so that it only clogs the teams or, like, the people who are in the teams who are associated with that particular issue or sub-issue so it doesn't really clog everyone's screen because that actually makes the Gantt view and the HR view screens of Redmine really, really, you know, unstructured and full of data, which doesn't really make sense. **What problems is Redmine solving and how is that benefiting you?** I use Redmine to track scoping, development, QA issues, and invoicing. It maintains client work seamlessly with linked issues and is easy to use across operating systems because it's open source. It's secure with VPN access, crucial for safeguarding client data in healthcare. ### 4. Effective for Planning, But Complex Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Redmine?** I like the ability to view the Gantt charts of activities and to track work time with Redmine. I also appreciate that the initial setup is not very complex and has been refined over time to suit our needs. We have used Redmine for a long time because it is effective. I positively value the fact that it is free, which increases my enthusiasm in recommending it. **What do you dislike about Redmine?** Probably the graphical interface and the possibility of customization are not immediate. It is not immediate to modify the interfaces and forms to adapt them to the team's needs, but it is still feasible. **What problems is Redmine solving and how is that benefiting you?** I use Redmine for team task planning and workload management, including deadlines. I like to view the Gantt charts of activities and track work time. ### 5. Easy to Use, But Could Use More Features **Rating:** 3.5/5.0 stars **Reviewed by:** Satya B. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Redmine?** Simple and ready to use, no need special Training **What do you dislike about Redmine?** More features can be added, mobile app explore **What problems is Redmine solving and how is that benefiting you?** Tracking of issues, analysis , reporting ### 6. Redmine use in Banking software **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham C. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Redmine?** Redmine makes the task well organized and helps the user to get the prior task align as well as assign it to the correct user. **What do you dislike about Redmine?** User interface and there email updating system as it lags the emails are not up to the mark **What problems is Redmine solving and how is that benefiting you?** Task and work Management ### 7. Redmine is good for issue and bug management **Rating:** 5.0/5.0 stars **Reviewed by:** Pooja G. | Technical analyst G4, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Redmine?** Redmine tool is used for bug , incident or to track particular task in your project. It is really user friendly and we can manage our multiple issues and track bugs, system defects in this tool. Its easy to use and There is a ton of plugins to install. You can use Redmine as a CRM, ERP, Payroll. Simple, straightforward. Good ticket management for bug-fixing or maintenance phases. In my previous employment we used this to track production issues and bugs. **What do you dislike about Redmine?** The source control system interface is good, but hard to install and configure. The user interface should be improved. But its good for beginners. **What problems is Redmine solving and how is that benefiting you?** We can track issues and bugs in redmine, We can assign appropriate state to that issue/bug. We can add work notes to track issue and if issue comes back we can refer this incident. After issue/bug resolved we can close it. We can mange severity of the issue as well. Its very useful for production issue managements ### 8. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Redmine?** It is easy to understand and create tickets. Helps in getting the work on track. **What do you dislike about Redmine?** Nothing as of now. Everything seems to be working fine. **What problems is Redmine solving and how is that benefiting you?** This tool is useful for keeping track of all open items and also helps with prioritising them. ### 9. Lightweight Ticketing System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Redmine?** Well-balanced functionality, flexibility, and adaptability. **What do you dislike about Redmine?** The API does not cover all functions. It is not suitable for clients with sensitive data, as tickets are visible to everyone. Additionally, it lacks test management features. **What problems is Redmine solving and how is that benefiting you?** With Redmine, we have a good user experience for our project managers. It provides various reports and helps us make informed decisions about our release planning. ### 10. Highly customizable open-source project management software **Rating:** 4.0/5.0 stars **Reviewed by:** Marco D. | Product Lead Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Redmine?** Since Redmine is an open-source project it is highly customizable. Not only can you change the looks and processes but Redmine can be extended by writing your own integrations via its plugin system. In theory this allows you to build a project management software 100% customized to your companies needs. **What do you dislike about Redmine?** Out-of-the-box Redmine's user interface can seem very bland and the learning curve to configure the software can be quite steep, so some learning and adaptation is required before you can start using the software. **What problems is Redmine solving and how is that benefiting you?** The four main areas my team uses Redmine for are: 1. Task management to assign responsibilities and monitor progress 2. Bug tracking to allow our users to log and describe issues in detail, so the development team can solve them accordingly 3. Documentation to provide a centralized location to store our software and project documentation 4. Resource management to help manage our soft- and hardware resources and track their availablity ### 11. My first backlog traacker **Rating:** 3.0/5.0 stars **Reviewed by:** Kamil J. | Product Owner, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Redmine?** Very easy to use. Can be easily integrated with multiple tools. Many extensions. Used it on daily basis. **What do you dislike about Redmine?** It is not so beautfiull, good for small companies but when organization gets bigger it have a lot missing features. **What problems is Redmine solving and how is that benefiting you?** Helpful in tracking issues, custom filters etc. ### 12. Good Free and open source Management App **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Redmine?** open source and customizable, a free and good choice for a proyect management if you are in a start up company and doesnt want to invest a good chunk on money in another software. **What do you dislike about Redmine?** requires a lot of maintenaince, doesnt have support and it ist really useful if your company isnt on the developer side of things **What problems is Redmine solving and how is that benefiting you?** it has been for year our project management app in our company and has saved us thousand of dolars ### 13. One software for multiple needs **Rating:** 5.0/5.0 stars **Reviewed by:** Aneesh M. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Redmine?** Easy to use interface, cloud based access, Best CRM and invoices design, customization capabilities without need of any coding knowledge. **What do you dislike about Redmine?** Monthly subscription is expensive when used with plugins **What problems is Redmine solving and how is that benefiting you?** We have multiple projects (25+) so tracking features and bugs was a big challenge so single window to all that information helped us to be in sync with the team of 20 people ### 14. open-source nature, flexibility, and robust project management features **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Redmine?** open-source nature, flexibility, and robust project management features **What do you dislike about Redmine?** Redmine's user interface and overall design to be less intuitive and visually appealing compared to other project management tools **What problems is Redmine solving and how is that benefiting you?** Redmine addresses the challenges of project management, collaboration, and issue tracking by providing a centralized platform for our teams to plan, track, and organize their work. It benefits us by improving communication, enhancing task visibility, and streamlining workflows ### 15. Redmine review **Rating:** 4.0/5.0 stars **Reviewed by:** NEELAM A. | Senior Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2022 **What do you like best about Redmine?** Best project management and bug tracking tool. Easy to build projects , create bugs, feature tickets , improvement tickets , operation tickets etc. Allows to structure a project and customise fields. Has customisable input fields allowing to add details category wise , attach documents, maintain history of the changes. **What do you dislike about Redmine?** The filter results returned have limited columns. Cannot customise the results. Can only customise the filter. **What problems is Redmine solving and how is that benefiting you?** Being a QA it's a daily go to tool in my daily routine. We testers need this tool on a daily basis to log/report bugs. It saves a lot of time for our team to showcase progress on the project. To capture our backlog. ### 16. Flexible Tool For Project Management & Time Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Ajay R. | Shopify Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Redmine?** Redmine is a free & open-source tool. We can do project management, time tracking, and issue tracking with the help of this. **What do you dislike about Redmine?** The UI of Redmine could be a bit better. Redmine is also a bit outdated. More dashboard features can also be added to this. **What problems is Redmine solving and how is that benefiting you?** Me & my small web development team is using Redmine for the project management & software development work. We track the issue and time using this. I assign the issues to my team members & i track what time it takes for that issue to be solved. ### 17. great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Remus C. | project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Redmine?** I like the best about Redmine that we can track timing. **What do you dislike about Redmine?** The least helpfull about Redmine is the erros. **What problems is Redmine solving and how is that benefiting you?** I can track whole system. ### 18. An Open Source tool (Redmine) Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ankur R. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Redmine?** It's one of the simple and flexible tool to manage the project management activities like tasks, bugs, deliverables or others. It's an open source tool with stack version and it works across the platform and databases. We liked it's integration with internal application through different database. **What do you dislike about Redmine?** The least helpful thing is it's authentication method which is again LDAP based. Considering current scenarios this group should provide MULTI FACTOR AUTHENTICATION or SSO integration with any technique (SAMPL2.0) The other point is it's scalability and Lacking with OPEN APIs for more integration **What problems is Redmine solving and how is that benefiting you?** Redmine tool is helpful for managing project management activities. We use it for issue tracking, reporting, notification etc. We use it as a controlled document repository to store various process deviation, bugs, CAPAs etc. It helped us to create project and process specific help pages or files. Access control feature helped to maintain SOD amongst the different projects. ### 19. Excellent project management software with integration with GIT **Rating:** 4.0/5.0 stars **Reviewed by:** Ankit Z. | Full Stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Redmine?** It has Excellent git integration where you can track branch changes. **What do you dislike about Redmine?** UI is not graphical basic minimal with sufficient information **What problems is Redmine solving and how is that benefiting you?** It helps in monitoring the project lifecycle and also in tracking different requirements. ### 20. Redmine: Best Project Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Vaishali J. | Senior Associate Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Redmine?** Redmine is one of the best tools to manage the whole project, it is very useful for ticket creation either user stories or bug tickets. It provides several other features including time entries and an agile board. **What do you dislike about Redmine?** Redmine is a good tool but UI is not that great it can be improved and this is the only thing I dislike about Redmine. **What problems is Redmine solving and how is that benefiting you?** Redmine solved day-to-day project problems like we manage all the tickets and sprints on Redmine also it is very useful for bug creation. We can manage the whole sprint on Redmine and all resources can log their time entries on the particular tickets. ### 21. Redmine - Bug Tracking Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Prabhat K. | Senior System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2022 **What do you like best about Redmine?** Redmine is an open-source tool which one can use free of cost. It provides connectivity with multiple databases like postresql, mysql, etc. Its hosted on Ruby on Rails which makes the performance much faster as compared to other tracking tools like Jira. **What do you dislike about Redmine?** The Plugins are very much needed to match today's user expectations. The Agile and Scrum Plugins are must for all rhe organization as it is a part of SDLC. Also, there is a delay in fixing the Vulnerability Assessment observations related to security and technologies being used in Redmine. **What problems is Redmine solving and how is that benefiting you?** Redmine helps organization to keep a track of all the bugs/defects raised in different environments. As per the latest upgrade, two-factor authentication has been added to it which makes it ### 22. which is very transparent and prevents us from being overcharged in the rate sheets **Rating:** 5.0/5.0 stars **Reviewed by:** Yinne L. | Assistant Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Redmine?** offers a complete SaaS solution - credit card processing, subscription management, and commercial banking - all from a single source. Also, it uses exchange plus pricing, which is very transparent and prevents us from being overcharged on cheap rate sheets, which is often the case with flat rate pricing services. Finally, it offers its own hosted payment pages, which greatly simplifies implementation. They take care of the administration, training, HR, etc, allowing me to focus on more core businesses and use this app as a force multiplier. **What do you dislike about Redmine?** was great for the first year, however, for the past 12 months, pretty much all deployments have interrupted the checkout process in some way due to errors, and worse, it has taken weeks to reliably fix the errors, which has resulted in thousands of dollars in lost income and hundreds of hours of customer service time for our team. **Recommendations to others considering Redmine:** We had 2 customers who placed fraudulent orders for masks or socks, and we had to issue refunds and chargebacks for these. Small businesses like ours do not have the in-house legal expertise to handle Elavon Banking transactions related to these refunds and chargebacks. **What problems is Redmine solving and how is that benefiting you?** Getting started is easy; maybe you prefer a bit more information on technical integrations, but I communicate with them mainly through Slack rather than their app/platform, so it may not be a valid point. Ideal for businesses. It requires installation of its program. You need to install an extension for your browser if you want to use the PC or Mac version, although there are apps available for Android and Apple. ### 23. Good tool for issues tracking and project management **Rating:** 3.5/5.0 stars **Reviewed by:** Udit A. | Team Leader-PCB Design, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Redmine?** Redmind is a very nice tool for Project management as well as issues tracking, I liked it's issues tracking very helpful, you can assign ticket for multiple issues and can assign to respective Owner. **What do you dislike about Redmine?** Project management can be improved much so as to define multiple tasks, add teams, can log estimation of time or efforts, can log your time spent on daily basis & can see activities related to that task. **Recommendations to others considering Redmine:** If you are looking for one tool that can be used for issues tracking as well as project management, Redmind is a very decent tool you can go for! **What problems is Redmine solving and how is that benefiting you?** Issue management is very useful as you can generate tickets for seperate issues by which it can be tracked on regular basis intil its resolution is done, you can assign the ticket to respective person and can add watchers you can see the ticket. ### 24. Best Project Management tool **Rating:** 3.5/5.0 stars **Reviewed by:** Pallavi C. | PRT, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Redmine?** Redmine is the best project management tool that i have been using. I am easily able to assign tasks to my team and can check the status regularly. Apart from this, i was quickly able to check time spent by my team on a particular module/task. A most significant advantage is that this is open-source. **What do you dislike about Redmine?** I was not too fond of the UI of the software. It would be great if the same can be done. Apart from this, Redmine is the best software that i have used to date. If the software team can introduce drag-drop functionality to move the tasks from one place to another, that would be great. **Recommendations to others considering Redmine:** Only UI/UX of the software needs to be updated. Apart from this everything is fine **What problems is Redmine solving and how is that benefiting you?** I was able to solve the project complexities I was able to manage the tasks of team members I was able to manage the time of my team members I was able to see the graphical representation of the complete status of the project etc ### 25. Best project management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Nitin S. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Redmine?** Redmine is an open-source, Free to use project management tool. I have been using this for the past few years now and have managed multiple projects at a time. We can easily create work tasks as per the project requirement and assign them to the specific developer. We can even manage timesheets over here. **What do you dislike about Redmine?** The thing I dislike the most is its UI/UX. I would recommend having the new designs as per industry standards. Apart from this, I think this is the best tool that I have used to date. **Recommendations to others considering Redmine:** I just have one advise, they should update the UI/UX of the software. **What problems is Redmine solving and how is that benefiting you?** - I am easily able to assign the tasks to my team - I can easily check the status of the task in terms of progress. - I am easily able to manage the time of my team members etc. ### 26. Exploting new business tool **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Redmine?** Knowledgeable, timely customer service. Training videos assist with the learning curve of this new business tool. **What do you dislike about Redmine?** More training reference materials needed **What problems is Redmine solving and how is that benefiting you?** Manage project costs and schedules ### 27. Using Redmine since 2.5 years **Rating:** 3.0/5.0 stars **Reviewed by:** Ravi K. | Senior Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Redmine?** 1) Ease of raising ticket 2) Setting up a project to raise and track tickets & its progress 3) Ability to raise tickets on different projects 4) Email notification we recive with the details of the ticket status, when it is changed **What do you dislike about Redmine?** 1) It is sometimes confusing to identify if I am logged in or not. When I open the ticket through the email notification, I can see the ticket; however, when I update the ticket, it asks me to log in. Instead, I suggest that before opening the ticket, it should always ask to log in. (Maybe this is a setup from the organization if so, no comments) 2) Reports **Recommendations to others considering Redmine:** This tool is perfect for tracking issues within multiple internal teams like QC, DEV, CES, etc. **What problems is Redmine solving and how is that benefiting you?** 1) Following up on product issues within the internal teams. 2) Tracking the time taken to solve the ticket 3) Ability to track and prioritize the issue based on the customer needs. ### 28. Application development and management of projects **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about Redmine?** It provides a very convenient way to organize projects like assigning, tracking, scheduling workload between project members and modularizing development tasks to achieve on time. I was working on RoR project for one of my client but using this software we kept all record for our future analysis. **What do you dislike about Redmine?** Face issue in initial loading of software and sometimes it stucks low configuration system. Installation part with Windows sometimes faces issues due to Ruby on Rails dependecies not getting installed. **What problems is Redmine solving and how is that benefiting you?** I was developing software web-based application for AI-based automation works. Redmine provides flexibility in project management using tacking and managing various modules of app. ### 29. Perfect project management tool for mid size companies **Rating:** 4.0/5.0 stars **Reviewed by:** Tins K. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Redmine?** It's open-source and provides much customization over the UI and functionality. it is very easy to assign tasks to developers and tracking each task is very simple. **What do you dislike about Redmine?** some times I feel that the UI should be improved with the current market trends. **What problems is Redmine solving and how is that benefiting you?** The project management and task break down made much simpler after using Redmine in our organization. Tracking multiple sprints and the chart view helps the scrum master to identify the actual status of the project. ### 30. Easy Bug Tracking for Beginers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2022 **What do you like best about Redmine?** 1. Easy & Simple. 2. Can track the tickets in multiple projects & receive mail notifications. 3. Provide a solid filtration option to filter the raised tickets. 4. Able to add project versions. 5. When raising a ticket, all the required fields are displayed on one page. So use no need to scroll the page & not complicated to understand. **What do you dislike about Redmine?** Since I used an old version of reading, I don't know the latest version. But it's better to improve the UI component keeping the UX since the current user experience is better. **Recommendations to others considering Redmine:** Since this application is free & open-source, I recommend this application for startups & beginners. Because it provides more features than is look. **What problems is Redmine solving and how is that benefiting you?** 1. Project version maintenance. 2. Issue tracking. 3. Issue monitoring. ### 31. Redmine review **Rating:** 5.0/5.0 stars **Reviewed by:** Marco P. | Solutions Development Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about Redmine?** Redmine is a web based management interface that really simplifies my daily work. Help keep projects organized and also keep track of time as well as adding notes to meetings. My team and I use it everyday and the fact that is a web based application helps a lot when it comes to pulling information from it during a team meeting. Also having the option to have multiple users and various permissions is a plus when it comes to team work. Right now the entire team is using it with multiple project we could be involved separately or together. **What do you dislike about Redmine?** The tool is very nice when it comes to collaboration and at the moment we don't see many issues with it. Very lightweight and easy to install and configure. We used turnkey redmine, which is very easy to use and configure. **Recommendations to others considering Redmine:** Redmine is a great way to collaborate on multiple projects and if properly used, simplifies the project management. The tool is designed for collaboration and time management. **What problems is Redmine solving and how is that benefiting you?** The main problems we solve by using redmine is managing projects and be on the same page when it comes to understanding the time spent on project as well as internal notes after calling the end customer ### 32. Very convenient way to track you're organization's support tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Eber C. | Director de proyecto, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Redmine?** You can quickly receive, assign and track tasks across your department. It allows you to analyze how efficient you're team has been in solving problems. Its integration with e-mail is helpful! You can make a task out of an e-mail and notify the user that you're already working on it. It is convenient to keep a healthy and friendly workflow. I love how you can quickly consult the status of a task on the web. **What do you dislike about Redmine?** Honestly, I think it does everything that it´s supposed to do. However, maybe the user interface could be a bit more user-friendly sometimes. Though it is supposed to be understood by all organization members, it doesn't easily portray the information. And, since we have workers with different capacities, not all are fully benefiting from Redmine. **Recommendations to others considering Redmine:** If your company has a significant amount of internal support requests, you will find it very helpful. But it might not make much sense if your team is small. **What problems is Redmine solving and how is that benefiting you?** Our Computer Department uses it to receive support requests from all departments. We use a specific e-mail address to write when anyone is having an issue or needs support from IT. Then, Redmine creates the task. The good thing is that it gives the requester the feeling that his petition is being taken seriously and gives IT more control over its workload. On the other hand, every member can see the list of requests submitted and their status. ### 33. User-friendly Bug - Project management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Taha S. | Cloud Operations Administrator , Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Redmine?** bug management easy to configure email templates option customization **What do you dislike about Redmine?** the interface is so old require training to use **What problems is Redmine solving and how is that benefiting you?** bug management Support ticketing system Project managment ### 34. Great tool for project and bug management **Rating:** 5.0/5.0 stars **Reviewed by:** Manju Mol P. | Software tester, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2021 **What do you like best about Redmine?** Great tool for managing bugs and projects also helps to collaborate with the team. it is free of cost and can be customized according to our requirements. We can estimate the time used for the work and view the reports. **What do you dislike about Redmine?** Initial Customization is a little bit confusing and needs expert knowledge. **Recommendations to others considering Redmine:** A great open-source tool for project management. Free of cost and customizable. Also, we can calculate the time estimation and reports. Redmine will be very helpful tool for small and medium-sized teams to manage projects and bug tracking. **What problems is Redmine solving and how is that benefiting you?** It is free of cost and can be customized. We can manage our projects and calculate the estimated time and reports. ### 35. Excellent software for task management and documentation **Rating:** 3.5/5.0 stars **Reviewed by:** Christoph K. | Inhouse Consultant SAP PP/MM, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Redmine?** Very well-structured user interface that allows for quick familiarization and intuitive operation. Within my organization, Redmine is used as a tool for managing adjustments in the ERP system. The ability to personalize tasks is particularly helpful here, as different content can be displayed within a task depending on the project within Redmine. This greatly helps to address the different requirements of the projects. Besides the management function, Redmine is also particularly helpful in documentation. Here, for example, you can present adjustments in an audit-compliant manner. The filtering option and the possibilities for generating reports are particularly good. Here, you can rely on your own criteria, which is very helpful. Typically, Redmine sends a notification to the associated email address when changes are made to tasks to which a person is assigned. **What do you dislike about Redmine?** Currently, there is no way to integrate with MS Teams for the version we are using. The user interface is a bit outdated and could be designed more modernly. Other offerings like JIRA or Trello further support the possibility of agile project management. **Recommendations to others considering Redmine:** If you are considering using Redmine, I would certainly include the integration into the existing or used corporate communication (e.g., MS Teams) in the evaluation. It has been shown that tools offering this integration experience higher adoption than tools that only notify via email. **What problems is Redmine solving and how is that benefiting you?** - Presentation of a task backlog - Presentation of specifications for change requests - Exchange between developer and IT consultant - Audit-capable recording of system adjustments - Use for progress tracking of tickets and adjustments - Coordination and communication with other areas - Acceptance of adjustments - Proof of user acceptance tests ### 36. Simple and best tool for task and project management **Rating:** 5.0/5.0 stars **Reviewed by:** Jacek P. | M, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Redmine?** The simplicity of using that tool. It is intuitive. Works fast. Many options. **What do you dislike about Redmine?** A little bit of design. It looks very simple, but the functionalities aren't. **What problems is Redmine solving and how is that benefiting you?** Managing tasks and responsibilities of them. Managing all projects. Status and timeline. ### 37. Fast and customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2021 **What do you like best about Redmine?** It is fast and not overblown with the functionality you are never gonna use; if you need fast and reliable bug tracker - look no more. Ah, and if you need something special - there are tons of plugins **What do you dislike about Redmine?** Well, the UI might seem a bit outdated, some bugs might be fixed very slow or not fixed at all - like in all open source software (though you can always submit a PR if you need some fix/feature); default markup is hard to use and comprehend **What problems is Redmine solving and how is that benefiting you?** bug tracker - it's fast and easy to use with intuitive interface ### 38. Dead simple task management & issue tracking software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Redmine?** I like this software mainly because of its user-friendliness, and the application can access anywhere from just using a web browser. Also, for new users, there's no any learning curve to understand how it works. It's that simple. I can track my tasks & assign completed tasks for different team members quickly and easily. Redmine can be a handy tool, especially for software development teams who follow SDLC best practices. Creating new tasks, setting prioraties and managing end dates are also very straight forward. Anybody can easiliy find those stuff even without having prior experience. **What do you dislike about Redmine?** The application interface looks bit outdated and old. No mobile responsive interface offered. **What problems is Redmine solving and how is that benefiting you?** Once I get the development task assigned to me, I can mark them as started, and after I finished them, I can assign them to testers at the final stage. It can be helpful when following best practices of software development life-cycle. ### 39. Great tool for project and office management **Rating:** 5.0/5.0 stars **Reviewed by:** Manju P. | Quality Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2021 **What do you like best about Redmine?** Redmine is cost-free and easy to customize. By using Redmine, it is very easy to track our projects and tasks. The search and filtering functionalities are working great. It can also be used for time tracking and evaluation. It also send an email updations. **What do you dislike about Redmine?** The interface is little bit confusing for the first-time user. **Recommendations to others considering Redmine:** Very helpful tool for project management. It is free of cost. **What problems is Redmine solving and how is that benefiting you?** Redmine is very helpful for tracking projects and tasks. Also records the time. It is also helpful for bug tracking and reporting. ### 40. Great project management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj K. | Cloud Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Redmine?** It helped me track the bugs and flexibility to use it as a support tool, was able to integrate with LDAP **What do you dislike about Redmine?** Reporting feature was not great and no option to get email alert **What problems is Redmine solving and how is that benefiting you?** Project management, Support portal, internal bug tracking ### 41. Great tool for IT manager **Rating:** 5.0/5.0 stars **Reviewed by:** Ignasi F. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2021 **What do you like best about Redmine?** Number of features available and environment stability. Possibility of personalization. **What do you dislike about Redmine?** Learning curve of the initial configuration a bit steep. Technological dependency for implementation is not standard. Dificult to integrate with other systems. **Recommendations to others considering Redmine:** I recommend having a company or partner to help with the implementation of the solution. It will be faster and more efficient especially if you have never worked with redmine. **What problems is Redmine solving and how is that benefiting you?** Service management. Demand management and request for services of a technology department. Centralization of incidents and monitoring of them. ### 42. Just as useful as JIRA but less complicated and supported widely by the community **Rating:** 4.0/5.0 stars **Reviewed by:** Avishay M. | DevOps Engineer , Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Redmine?** Very customizable and pretty much straightforward. **What do you dislike about Redmine?** not all popular plugins available in JIRA are also available in Redmine, but sometimes you can still find a decent alternative **What problems is Redmine solving and how is that benefiting you?** using Remine we can communicate better as a team. Researching deep enough and you can find the right workflow for each use, such as bug reports and open tasks from outside teams ### 43. Redmine as an Agile PM tool **Rating:** 4.0/5.0 stars **Reviewed by:** Selvam M. | Head of PMO, Utilities, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2021 **What do you like best about Redmine?** Configurable and workflow-driven. The resource management feature is fantastic to plan resource loading requirements **What do you dislike about Redmine?** The mobile app is not an app. It's a website page only. So does not give a mobile app feel. **Recommendations to others considering Redmine:** Evaluate the plug-ins that are suitable for your implementation **What problems is Redmine solving and how is that benefiting you?** Resource planning for resource deployment and billing ### 44. We used Redmine for task management at a small startup **Rating:** 2.0/5.0 stars **Reviewed by:** Ryan S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Redmine?** Redmine is pretty easy to self-host and the price is right (free). It gets the job done for issue tracking. **What do you dislike about Redmine?** The interface is a little too static, and the interface is dated. It can take a lot of time when you need to batch update a lot of tasks. **What problems is Redmine solving and how is that benefiting you?** We used Redmine at a small startup to create and manage bugs and features. We used it to keep track of what tasks team members were working on and help break down problems into small, workable chunks. The tool works just fine in an Agile software engineering environment. ### 45. Best Task Management Software at no Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Redmine?** Easiness, a multitude of plugins, customization. The support community is great and valuable. If you have a Windows machine or a Unix machine you can install Redmine using Bitnami stack. Other companies charge a lot of money for a CRM with the options that Redmine is giving. **What do you dislike about Redmine?** We need to maintain each version, installing plugins sometimes can be tricky. **Recommendations to others considering Redmine:** Try Redmine at no cost, the risks are minimal. You do not like it, discard it, but I am sure you will keep it :) **What problems is Redmine solving and how is that benefiting you?** I use it for projects, personal projects, and so on. Keep track of your tasks, reminders, tickets, support tickets, etc. ### 46. Does the job **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Redmine?** Easy to use, simple to understand, it's free **What do you dislike about Redmine?** No personalized reports, need better document management **What problems is Redmine solving and how is that benefiting you?** Project management and tracking ### 47. had better, had worse **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Redmine?** clear and simple interface, obvious what the program intent is **What do you dislike about Redmine?** not as complex as others like airtable in terms of nested tasks and organization **What problems is Redmine solving and how is that benefiting you?** every day tasks, organization for various projects on multiple deadlines ### 48. Nice problem management software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2021 **What do you like best about Redmine?** The best part about Redmine is they have a great work plugin for problem management to track issues, helpdesk management to track problem questions and it integrates with many software. **What do you dislike about Redmine?** The User interface is not that effective **Recommendations to others considering Redmine:** If you are a software company and would like to track your bugs and user stories kindly use Redmine it is a great software. **What problems is Redmine solving and how is that benefiting you?** The Problem we resolved with Redmine is as below: - All the Bugs cases of software are tracked and resolved in Redmine and this helps us to measure the effectiveness of Bug resolution cases -When a user reports a bug which is normally reported through Zendesk ( CRM) we directly are able to create a ticket in Redmine through seamless integration of Zendesk This helped to reduce our Agent efforts. ### 49. Tasksheet entry in office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Redmine?** As everything is online so hr can easily get the details of working hours and thereby play salary. **What do you dislike about Redmine?** When I click on create another task sheet it gives same date, it should actually give next date. **What problems is Redmine solving and how is that benefiting you?** We are solving noting down redmine issues, requirements analysis, updating codes, task hours. It saves time that's the benefit and others can look into it as a guide. ### 50. Easy to install, configure, customize and use **Rating:** 1.5/5.0 stars **Reviewed by:** Fanish S. | CIO Lead & Cloud Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2020 **What do you like best about Redmine?** Very easy to install and configure on inhouse Linux distributions. **What do you dislike about Redmine?** Not upto date compare to Jira/Confluence **Recommendations to others considering Redmine:** I would recommend only for internal and confidential projects where number of users are very limited. There are some issue with scalability, I found the server was running too slow where most of the team are trying to access it , Many times I received " Something went wrong" I wouldnt recomend to onboard your partners or external team with redmine solution. **What problems is Redmine solving and how is that benefiting you?** its very good for confidential project management where all data must be inside the organization intranet , I felt lot of issue with scalability and speed ## Redmine Discussions - [Is Redmine provides tools for a flexible import from a simple CSV file?](https://www.g2.com/discussions/is-redmine-provides-tools-for-a-flexible-import-from-a-simple-csv-file) - 1 comment, 1 upvote - [What is Redmine used for?](https://www.g2.com/discussions/what-is-redmine-used-for) - 1 comment - [What is the use of redmine tool?](https://www.g2.com/discussions/what-is-the-use-of-redmine-tool) - 1 comment - [View Redmine pricing details and edition comparison](https://www.g2.com/products/redmine/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+14%3A28%3A11+-0500&secure%5Bsession_id%5D=758bc6fe-ea21-4a4f-bf31-84f745f65ab7&secure%5Btoken%5D=ffbe0ff6647016ee9898cb61424dec17897d15aa6ff7c2d64f836a3e8b476c9a&format=llm_user) ## Redmine Integrations - [SentinelOne Singularity XDR](https://www.g2.com/products/sentinelone-singularity-xdr/reviews) ## Redmine Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Templates - Critical Path - Time & Expense - Methodologies **Resource Management** - Resource Definiton - Scheduling **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Redmine Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,038 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,484 reviews) - [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) - 4.0/5.0 (1,578 reviews)