# Guusto Reviews **Vendor:** Guusto **Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Average Rating:** 4.9/5.0 **Total Reviews:** 5,417 ## About Guusto Easy to Use Employee Recognition Software That Actually Reaches Everyone Guusto is a scalable employee recognition software that helps organizations improve engagement, retention, and performance across every team. Unlike traditional recognition programs that are costly, complicated, and often exclude frontline or deskless workers, Guusto ensures appreciation reaches everyone. Recognition becomes simple, inclusive, and impactful, making it a strategic tool for building stronger teams. Guusto allows companies to launch recognition programs at any scale and expand as they grow. Start with manager-led or HR-led recognition and add peer-to-peer recognition when ready. The platform is cost-efficient because you only pay for users who send recognition, not every employee. It works for full-time, hourly, seasonal, and contingent employees, as well as customers, ensuring no one is left out. Most recognition software fails to engage frontline employees because it relies on email, logins, or devices they may not have. Guusto delivers recognition where employees actually are. Messages can be sent through SMS, QR codes, printed cards, intranet, TV displays, or existing frontline communication tools. Low-tech redemption options allow employees to claim rewards without creating an account. If contact information is limited, rewards can be routed to managers for in-person handoff, making sure every employee is included. Guusto makes it easy for managers to recognize employees consistently without adding extra work. Smart nudges highlight employees who may need recognition most. Program insights and automated draws increase participation and maintain consistency across teams. First-line reward approvals keep recognition moving quickly while maintaining oversight. Managers can build a culture of recognition without complexity. Guusto helps organizations create a measurable, scalable, and inclusive recognition program. By reaching every employee, including frontline and deskless teams, it improves engagement, strengthens retention, and enhances overall performance. Recognition is no longer a nice-to-have perk. With Guusto, appreciation becomes a strategic tool that boosts morale, supports team growth, and drives meaningful business outcomes. ## Guusto Pros & Cons **What users like:** - Users appreciate the **ease of use** of Guusto, enjoying quick access and various options for gift cards. (759 reviews) - Users find Guusto's **gift cards easy to use** , allowing immediate implementation and providing versatile options for employee recognition. (398 reviews) - Users enjoy the **wide variety of card options** available, making it easy to choose what suits them best. (380 reviews) - Users love the **wide variety of gift card options** and the ease of sending and receiving them. (345 reviews) - Users value the **wide variety of gift card options** and appreciate the quick and easy access to them. (274 reviews) - Appreciation (227 reviews) - Recognition (224 reviews) - Convenience (223 reviews) - Selection (200 reviews) - Easy Redemption (175 reviews) **What users dislike:** - Users find the **currency limitations** frustrating, as US Dollar gift cards can only be redeemed in the US. (91 reviews) - Users desire **more partner options** on Guusto, as they seek greater flexibility in gift selections. (89 reviews) - Users find the **usage difficulty** of Guusto challenging, especially for those not comfortable with technology. (84 reviews) - Users feel limited by the **lack of popular gift card options** and desire better management alternatives like an app. (59 reviews) - Users are disappointed by the **lack of gift card options** , finding limited choices for redemption and inconvenience. (58 reviews) - Users desire a wider **selection of vendors** , as current limitations hinder global expansion and convenience. (55 reviews) - Geographical Limitations (51 reviews) - Login Issues (47 reviews) - Technical Issues (46 reviews) - Limited Card Options (45 reviews) ## Guusto Reviews ### 1. Guusto Makes Recognition Simple, Fast, and Meaningful **Rating:** 5.0/5.0 stars **Reviewed by:** Annabella C. | Executive assistant to the CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Guusto?** I really like Guusto because it makes recognizing and rewarding people simple and meaningful. The platform is easy to use and helps teams feel appreciated for their hard work. I also like how quickly rewards can be sent, which makes recognition feel more personal and immediate. Guusto offers a variety of gift options, so there is something for everyone to enjoy. Overall, it creates a positive experience and helps build a stronger and more motivated workplace culture.The integrated experience with Guusto is very smooth and user-friendly. I like how easily it connects recognition, rewards, and communication all in one platform. The system makes it simple to send rewards quickly without any confusion or complicated steps. Everything feels organized and efficient, which saves time and improves the overall experience for both employees and managers. Overall, the integrated experience helps create a more connected, positive, and appreciative work environment. The performance of the website is great. The pricing is and ROI is more than reasonable. Their is great costumer support and east onboarding. The AI intelegance is great as well. **What do you dislike about Guusto?** One thing I dislike about Guusto is that some reward options can feel limited depending on the location or available vendors. At times, the platform can also feel a little repetitive if recognition messages are not personalized. I wish there were more customization features to make rewards and recognition feel even more unique. Occasionally, notifications or emails can become overwhelming when there are many updates at once. Overall, while the platform works well, there are a few areas that could be improved to make the experience even better. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of employees feeling unrecognized or unappreciated in the workplace by making it easy for managers and coworkers to give meaningful recognition and rewards. It helps improve communication, motivation, and workplace morale by encouraging positive feedback and appreciation. This benefits me because it makes me feel valued for my hard work and contributions. The quick and simple reward system also creates a more supportive and positive work environment. Overall, Guusto helps build stronger team relationships and increases motivation in the workplace. **Official Response from Guusto Team:** > Thank you for such a thoughtful review ! šŸ˜Š Building a platform that makes recognition feel immediate, meaningful, and easy to manage is exactly what we're here for. On the customization front ā€” senders can already personalize and customize their gifts directly from their end, and even leverage our built-in AI to help craft the perfect message. So no two recognitions have to feel the same! :D As for the vendor selection, feel free to send your suggestions to info@guusto.com ā€” we'd love to hear what would make the experience even better for your team! ### 2. Simple, Meaningful Employee Recognition with Instant, Flexible Rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Amrinder K. | Community Health Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Guusto?** What I like best about Guusto is how simple and meaningful it makes employee recognition. The platform is easy to use, rewards can be sent instantly, and employees have the flexibility to choose gifts they actually value. I also appreciate that it helps create a positive workplace culture by making appreciation more frequent and accessible for everyone. **What do you dislike about Guusto?** One thing I dislike about Guusto is that the reward options and the redemption experience can sometimes feel limited, depending on the location or which merchants are available. From time to time, notifications or even account access can be a bit inconsistent as well, and that can take away from the overall user experience. **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the problem of employee recognition being inconsistent or overlooked in workplaces. It makes it easier for managers and organizations to appreciate employees quickly and fairly, which helps improve morale, motivation, and workplace culture. For me, it provides a simple and convenient way to feel recognized and rewarded for my work, which increases engagement and job satisfaction. **Official Response from Guusto Team:** > This is a wonderful summary of what Guusto is built for ā€” thank you! šŸ˜Š Recognition that's fair, fast, and flexible enough to feel personal is something we work hard to deliver every day. We hear you on the merchant selection and occasional inconsistencies ā€” these are priorities for our team. Drop your merchant suggestions at info@guusto.com and we'll make sure they're on our radar! ### 3. Easy Employee Gifting with Text Notifications and Printable QR Codes **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley M. | Manager Supply Chain Employee Enablement, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Guusto?** The team has been great to work with and has provided wonderful customer service. The process to onboard and integrate with workday, while time consuming, has been very smooth! I really like the ease of use of the portal and all of the administrative features like providing quarterly budgets to other workspaces, not allowing folks to send to themselves, only allowing sending to wayfair email addresses, and the visual and useful reporting tools. **What do you dislike about Guusto?** There are only two downsides so far: 1) The process to fund accounts is not as smooth as with all of our other vendors. I don't like the extra step of having to send an email to request an invoice. All of our other vendors attach the invoice on the backend within coupa without requiring this additional step of our team. This is something our team is not used to having to do and I am afraid it is going to continue to cause issues (already has). 2) Our previous digital gift card vendor automatically converted currencies prior to sending GCs - e.g. if I am sending a GC to someone in the UK, I select to send a $100 GC in pounds and it tells that I am being charged $75 USD for it and the employee will automatically receive it in their local currency. This really seems like a baseline expectation to offer. **What problems is Guusto solving and how is that benefiting you?** The biggest problem that Guusto has solved for us is how easy it makes gifting to our employees - we are thrilled to finally have a gift card solution that notifies employees via text and also has a printable QR code redemption option. This has gone a long way to make providing employee rewards accessible to our deskless employee base. **Official Response from Guusto Team:** > Thanks so much for the detailed review! šŸ˜Š Great to hear that Guusto has made employee gifting easier for your team and that the onboarding, integrations, and admin tools have been working smoothly. We really appreciate your thoughtful feedback on the funding process and currency conversion experience. If youā€™d like to share any additional details or suggestions, feel free to reach out to info@guusto.com - we always welcome input as we continue improving the platform! ### 4. Quick, Effective Recognition with Guusto **Rating:** 5.0/5.0 stars **Reviewed by:** Grishma G. | Visitor and Facilities Stewards , Retail, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Guusto?** I use Guusto for milestone things like work anniversaries and hitting targets, which helps in a busy workplace where recognition can be easily postponed. I like that Guusto is quick and actually gets used because it allows for immediate recognition without needing to set aside time or get approvals. It really makes people feel seen for their contributions and reinforces positive behavior. The account creation was very clear and easy with no technical issues. With more than 10,000 people at my company, it's nice to have a tool that works well for our size. **What do you dislike about Guusto?** The variety of rewards options could be better. It covers many popular retailers but could use more variety. Also, the customization of recognition messages needs improvement. **What problems is Guusto solving and how is that benefiting you?** Guusto makes it easy to recognize milestones like anniversaries and targets. It ensures recognition happens promptly, improving morale and productivity by making people feel seen and reinforcing behavior. It's quick and gets used because there's no need to set aside time for approvals. ### 5. Simple, Meaningful Employee Recognition That Strengthens Team Culture **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Guusto?** What I like best about Guusto is how simple and meaningful it makes employee recognition. It allows people to quickly acknowledge coworkers for their contributions, which helps build a positive and supportive culture. I also appreciate that the recognition feels personal and inclusive, making it easy to celebrate achievements, express gratitude, and strengthen connections across teams and departments. **What do you dislike about Guusto?** One limitation is the redemption options. It would be great if rewards could be added directly to widely used payment methods such as Mastercard, giving recipients more flexibility in how they use their rewards. Expanding redemption choices and making the process more seamless would improve the overall user experience **What problems is Guusto solving and how is that benefiting you?** Guusto helps solve the challenge of recognizing and rewarding employees in a timely and meaningful way. It makes it easy for colleagues and managers to show appreciation for contributions and achievements, helping foster a positive workplace culture. For me, it creates a stronger sense of recognition and engagement, while also encouraging collaboration, motivation, and team morale across the organization. ### 6. Meaningful Employee Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Guusto?** As a Rexall employee, I have had a great experience using Guusto for employee appreciation recognition. Whenever I receive recognition, I get a special message or gift card through the platform. The gift card redemption process is always simple and convenient. I really like that there are so many store options available, which makes it easy to choose something I actually want or need. Overall, Guusto makes employee rewards feel meaningful and easy to enjoy. **What do you dislike about Guusto?** Nothing! Everything about Guusto is user-friendly and convenient. No complaints so far. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of making employee recognition simple, meaningful, and easy to access. Instead of complicated reward systems or limited gift options, it gives employees the flexibility to redeem rewards at many different stores. This benefits me because I can quickly use my gift cards at places that fit my needs or preferences. It also makes employee appreciation feel more genuine and motivating since the rewards are practical and easy to enjoy. **Official Response from Guusto Team:** > This really captures what Guusto is all about ā€” recognition that's genuine, practical, and easy to enjoy. šŸ˜Š Thank you for sharing, and we hope there are many more rewarding moments ahead! ### 7. Easy access and flexible perks across many merchants **Rating:** 5.0/5.0 stars **Reviewed by:** Diana A. | Senior Communications Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Guusto?** I love that I can use it at so many different merchants, and that itā€™s easy to access right from my email. I also really appreciate that my company uses Gussto for certain perks, and that I can use the gift cards anytime. **What do you dislike about Guusto?** Sometimes it takes a while for the barcode to load so I can show it to the cashier, which can be a bit annoying. **What problems is Guusto solving and how is that benefiting you?** Itā€™s been very helpful for recognizing and rewarding employees. Right now, Iā€™m using Guusto gift cards as the prize for a photo contest, and people were really engaged. They were also happy knowing the prize was a gift card they could use however they wanted. **Official Response from Guusto Team:** > What a great use case ā€” a photo contest powered by Guusto! šŸ˜Š Really glad the flexibility of the reward kept people engaged and happy. On the barcode ā€” good tip to open it a moment before checkout to skip any delay. We're also continuously working on performance improvements on that front! ### 8. Guusto Makes Recognition Simple, Immediate, and Meaningful **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan R. | Warehouse Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Guusto?** What I like best about Guusto is how simple and immediate it makes recognition. Itā€™s easy to send a quick shoutout or reward in the moment, which helps recognition feel genuine instead of delayed or forced. The platform is straightforward to use, integrates well with daily tools, and gives team members flexibility to choose rewards they actually want. Most importantly, it supports a positive culture by encouraging peerā€‘toā€‘peer recognition, not just topā€‘down, which makes appreciation feel more meaningful across the team. **What do you dislike about Guusto?** One drawback of Guusto is that it can feel a bit limited once youā€™re familiar with the platform. While itā€™s great for quick recognition, there isnā€™t much room for customization or flexibility in how rewards or messages are structured. Occasionally, the process can feel repetitive, and the available reward amounts or options may not always match the level of effort being recognized. It works well overall, but a few more personalization and flexibility options would make it even stronger. **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the problem of recognition being inconsistent, delayed, or overlooked in busy work environments. Instead of appreciation only happening during annual reviews or formal programs, Guusto makes it easy to recognize people in real time. That benefits me by helping reinforce positive behavior, teamwork, and effort right when it happens. It also takes the pressure off managers being the only source of recognition, since peerā€‘toā€‘peer shoutouts encourage a stronger, more engaged culture. Overall, it helps boost morale, motivation, and connection across the team with very little administrative effort. **Official Response from Guusto Team:** > Thanks so much for sharing your experience on G2! :) Weā€™re thrilled Guusto is helping make recognition simple, immediate, and meaningful, and that itā€™s supporting peer-to-peer appreciation across your team. We also value your feedback on customization ā€” if you have any precise ideas or suggestions, please reach out to info@guusto.com. Weā€™d love to hear from you! :D ### 9. Guusto is the easy way to send and receive gift cards for many businesses! **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy M. | Developmental Support Worker, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Guusto?** Guusto is easy to use. My work gives us gift cards for Christmas and sometimes for other reasons and I just put the app on my phone and don't have to decide what to spend it on beforehand...I can load the amount and choose when I shop. I can also use part of the funds one place and part another place. It's so convenient. **What do you dislike about Guusto?** Just make sure you can access your work email while youā€™re out, especially if thatā€™s the email address you used. **What problems is Guusto solving and how is that benefiting you?** I am the employee, but Guusto is solving a satisfaction problem for all of the employees that receive one!! :D **Official Response from Guusto Team:** > We really appreciate you sharing this! šŸ˜Š Splitting across merchants and spending on your own terms ā€” that's the experience we're built around. It's great to hear it's landing well on the employee side. The note on email accessibility is a handy reminder for new users ā€” thanks for passing it along! ### 10. Guusto Makes Redeeming Company Gifts Quick and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Li V. | Teller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Guusto?** I really like that my company provides us with gifts at least once a year and Guusto always makes it really easy to reedem gifts/transfer over to my phone. I feel like the ammount my company gives me is very generous and I just feel appreciated. **What do you dislike about Guusto?** I wish they would bring back Amazon but that's about it **What problems is Guusto solving and how is that benefiting you?** i really like how they keep it hassle free for me to redeem my gifts and I don't have to jump through hoops to get it. Last time I got mine, I just clicked on the merchant I wanted, it sent me a code and then it was ready for me to use. **Official Response from Guusto Team:** > We really appreciate you taking the time to share your experience. :) Itā€™s great to hear that receiving and using your company rewards has felt simple and seamless, and that itā€™s helped reinforce a sense of appreciation. Regarding Amazon, it is part of a separate merchant program that organizations can choose to apply for in order to make it available as a redemption option. You can always follow up with your company program admin regarding this question! :) ### 11. Guusto Makes Gift Cards Easy, Trustworthy, and Simple to Track **Rating:** 5.0/5.0 stars **Reviewed by:** Kayl a. | Merchandiser, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Guusto?** I like that I can trust guusto, itā€™s easy to use and itā€™s accurate on tracking redeemed gift cards. Thereā€™s also a lot of options to stores that I love and visit frequently **What do you dislike about Guusto?** Thereā€™s actually nothing I would change, itā€™s extremely easy to use and I love how I can view past redeem cards. I wish everyone used Guusto for gift cards **What problems is Guusto solving and how is that benefiting you?** One time I redeemed a gift card to my company from another gift card site and I accidentally picked a US winners gift card which I canā€™t use in Canada or online which makes it really frustrating. Guusto would have never had this problem **Official Response from Guusto Team:** > What a wonderful review ā€” thank you! šŸ˜Š Knowing that the platform feels dependable and easy to navigate means a lot to us. Thanks for taking your time to post the review! ### 12. Guusto Makes Recognition Feel Genuine and Thoughtful **Rating:** 5.0/5.0 stars **Reviewed by:** Pooja G. | Insurance Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Guusto?** What I like most about Guusto is how easy it makes recognizing people in a genuine way. Instead of dealing with complicated points or systems, you can just send a real gift right away, which feels a lot more personal. I also really like that it gives you optionsā€”whether thatā€™s letting the recipient choose something they actually want or even donate to a cause they care about. It just makes appreciation feel more thoughtful and meaningful overall. **What do you dislike about Guusto?** One downside is that the selection of gifts can feel a bit limited depending on where the recipient is, so itā€™s not always guaranteed theyā€™ll find something they love. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of recognition being inconsistent or overlooked at work. It makes it easy to appreciate people right away instead of waiting for formal reviews. For me, that means people feel valued in the moment, morale stays higher, and it saves time since everything is simple and in one place. **Official Response from Guusto Team:** > Thanks for the great feedback! šŸ˜Š Weā€™re so glad Guusto helps make recognition feel genuine and personal! With hundreds of merchants across various categories, thereā€™s plenty of flexibility for recipients to choose what they truly want or even donate to a cause. Weā€™re always working to expand options and make appreciation easy and meaningful. Thanks again for sharing! šŸ™Œ ### 13. Effortless Setup and Outstanding Support with Guusto **Rating:** 5.0/5.0 stars **Reviewed by:** Arshad Ali M. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Guusto?** I like how easy it is to setup Guusto for our rewards program. I think the dashboard and user interface was thoughtfully designed by the Guusto team. As a sales manager, using Guusto has helped to boost our team's performer, we have been able to grow our sales with the incentives that Guusto offers on the platform. I also like how quick and responsive the Support team is when called upon, they provide assistance and help to resolve issues without hassle. **What do you dislike about Guusto?** I don't have any dislike for the Guusto platform, their team does an incredible job of constantly innovating and improving the features available on the platform. **What problems is Guusto solving and how is that benefiting you?** Guusto has made it easy to reward both our new customers and returning customers, our employees are not left out either. The monthly rewards for our best performing staff is a great morale booster for the team, it has created a very healthy competitive environment at the office. **Official Response from Guusto Team:** > Thank you for your wonderful feedback! :) Weā€™re thrilled to hear that Guusto has made setup effortless and that our dashboard, interface, and support team have helped boost your teamā€™s performance. Itā€™s great to know that our platform is helping you reward both customers and employees while fostering a positive and motivating environment. Your kind words inspire us to keep innovating and improving! :D ### 14. Guusto Is User-Friendly, Flexible, and Truly Beneficial **Rating:** 5.0/5.0 stars **Reviewed by:** Minoti P. | Insurance Advisor., Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Guusto?** Guusto is very user friendly and easy to use, with different options available to us to choose from. Useful and beneficial. Implementation is easy and makes it convenient to choose options. Customer support is effective, easy to reach to and resolve issues if any. Frequently to make a change if need be. It has many vendors that can be used for gift amount, covering different facets of life and need . **What do you dislike about Guusto?** Nothing, as of now. One thing I would like to mention is that we should have the option to move the amount from one vendor to another, so long it has not been encashed. **What problems is Guusto solving and how is that benefiting you?** Guusto is user friendly and effective in providing the list of vendors to choose from , depending on the need of the time. **Official Response from Guusto Team:** > Thanks so much for the thoughtful review! :) Weā€™re really glad to hear that Guusto has made recognition simple, flexible, and easy to manage, and that youā€™ve had a positive experience with both the platform and our support team. Regarding your suggestion, once a merchant gift card is selected, the funds are immediately allocated to that merchant through our system, which is why weā€™re unable to support switching merchants afterwardā€”even if the card hasnā€™t been redeemed yet. We really appreciate you sharing this feedback, and it helps us continue improving the experience. Thanks again for taking the time to write in! :) ### 15. Guusto Makes Gifting and Redeeming Easy Across Multiple Locations **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony C. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Guusto?** With Guusto, Iā€™m able to use my gift card across multiple locations and apps. Itā€™s easy to redeem the gift value, and itā€™s also simple to send gifts to friends, reward workers, and more. **What do you dislike about Guusto?** During my time using Guusto, Iā€™ve never had any issues redeeming gifts, using gift vouchers, or sending gifts to family and friends. **What problems is Guusto solving and how is that benefiting you?** When I first started using Guusto, I wasnā€™t sure where these gift vouchers could be used or how easy the process would be. With their support, they guided me through it, and it ended up being much easier than I expected. **Official Response from Guusto Team:** > This is a great summary of what Guusto is built for ā€” versatile, intuitive, and backed by a team that's ready to help. šŸ˜Š Thank you for taking the time to share your experience! ### 16. Flexible Rewards That Let Recipients Choose Where to Spend **Rating:** 5.0/5.0 stars **Reviewed by:** Manpreet K. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Guusto?** Unlike traditional gift cards that lock you into a single retailer, Guusto allows recipients to choose where they want to spend their balance. Best way to appreciate GEF's employees. **What do you dislike about Guusto?** While Guusto is often praised for its flexibility, both users and administrators have pointed out several drawbacks that can affect the overall experience. In general, these ā€œdislikesā€ tend to fall into three main areas: friction for recipients, hurdles for administrators, and geographic limitations. **What problems is Guusto solving and how is that benefiting you?** Guusto tackles several common workplace pain points by modernizing the way appreciation is shared. Instead of relying on rigid, ā€œone-size-fits-allā€ rewards, it offers a more streamlined approach that emphasizes choice and efficiency. **Official Response from Guusto Team:** > Thank you for the thoughtful review! Weā€™re so glad to hear Guustoā€™s flexibility and recipient choice are helping make employee appreciation more meaningful at GEF. We also appreciate the honest feedback on areas where we can improve. Weā€™re always working to make the experience even better for both admins and recipients. If you have any additional suggestions or ideas, feel free to reach out anytime at info@guusto.com ā€” weā€™d love to hear from you! :) ### 17. Quick, Easy Employee Rewards with Plenty of Gift Options **Rating:** 5.0/5.0 stars **Reviewed by:** madison a. | Store Set up, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Guusto?** This Platform is a quick and easy way to send rewards and gifts without severely limiting the options they have for the gift. It's also a great way to reward employees for their hard work. the platform is easy to use and functions well **What do you dislike about Guusto?** At this time I do not have anything specific that I dislike **What problems is Guusto solving and how is that benefiting you?** It solves the age old question of which gift card you should buy for someone since it gives you so many options to choose from making it easy for me to not feel like I have a useless prize/gift **Official Response from Guusto Team:** > Thanks for sharing your experience. :) Putting the choice in the hands of the recipient is the whole point ā€” no more guessing, no more unused gift cards. Great to hear it's making rewards feel genuinely worthwhile for your team! ### 18. A Great Way to Recognize and Motivate Staff with Plenty of Options **Rating:** 4.5/5.0 stars **Reviewed by:** Emily M. | Assistant Manager of Facilities and Maintenance, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Guusto?** Itā€™s been very helpful to have a program that helps our staff feel appreciated and recognized. The variety of options available to them is amazing, too. Iā€™m the Assistant Manager of the Facilities and Maintenance department, and we have over 315 employees during our peak season. These gift cards are a great way for us to recognize hard work while also incentivizing others to work hard. **What do you dislike about Guusto?** I haven't come across any at the moment! **What problems is Guusto solving and how is that benefiting you?** It is helping us recognize and appreciate both collaegues and staff members. **Official Response from Guusto Team:** > Thank you for your feedback! šŸ˜Š Itā€™s wonderful to hear that Guusto is making it easy to show appreciation and motivate your team. Weā€™re happy to support your efforts in recognizing hard work! ### 19. Guusto Makes Employee Recognition Easy with Flexible Reward Options **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Guusto?** Guusto is super easy to use and provides a variety of redeemable cards from brands that I use regularly. It also provides a virtual Mastercard option that I can use anywhere! My company uses it for employee milestones, "Thank You" recognition for employees that go above and beyond or just a little moral boost after a tough week. **What do you dislike about Guusto?** Nothing. It is super easy to use! If I had one dislike it would be understanding how to create an account - but that was a very minor learning curve for me. **What problems is Guusto solving and how is that benefiting you?** It allows our team to thank employees quickly and easily with a reward that is actually wanted. No more gift certificates to a restaurant I don't like or recognition in a team meeting that, while means something, isn't exactly a tangible reward. **Official Response from Guusto Team:** > Thanks so much for sharing your experience on G2! :) Weā€™re thrilled to hear that Guusto makes employee recognition easy and that your team enjoys the flexibility to choose rewards that truly matter. Itā€™s wonderful to know itā€™s helping you celebrate milestones, show appreciation, and boost morale in a meaningful way! :D ### 20. No Delays, Straightforward, and Flexible Silence Settings **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah H. | Upi gas station attendant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Guusto?** No delays, itā€™s very straightforward and isnā€™t hard to understand compared to other email apps where Iā€™ve had trouble with. Love how you can. Silence the app for just an hour if youā€™d like or as long as you want thatā€™s my favourite part. **What do you dislike about Guusto?** Honestly, nothing that I really dislike about gusto **What problems is Guusto solving and how is that benefiting you?** I like how you can put the setting on DND specifically through the app itā€™s very nice to just have a time to unplug definitely have helped with any overwhelming emails **Official Response from Guusto Team:** > Thanks for your review! šŸ˜Š Itā€™s wonderful to hear that Guusto is simple, reliable, and helping you take breaks when needed with the DND feature. We appreciate you taking the time to share this! ### 21. Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** March 28, 2026 **What do you like best about Guusto?** What I like best about Guusto is how easy it makes employee recognition and rewards. The platform is very simple to use, and sending rewards or eCards to employees is quick and convenient. I also like that recipients can choose their own gift, which makes the reward more meaningful and flexible. Guusto helps improve employee motivation, appreciation, and workplace culture by making recognition easy and accessible for everyone. **What do you dislike about Guusto?** What I dislike about Guusto is that sometimes the gift options are limited depending on the location, and some rewards may take time to be redeemed. Also, the platform could offer more customization options for messages and rewards. Overall, the system works well, but adding more gift choices and faster redemption would improve the user experience. **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the problem of employee recognition and rewards by making it easy for managers and coworkers to appreciate each otherā€™s work. In many workplaces, employees feel undervalued because recognition is not given regularly or the reward process is complicated. Guusto provides a simple platform to send rewards, eCards, and recognition instantly. This benefits me by making recognition more frequent and meaningful. It improves motivation, job satisfaction, and workplace morale. It also makes it easy to send and receive rewards without complicated processes, which saves time and improves overall workplace culture. **Official Response from Guusto Team:** > Thanks so much for the awesome review! :) Weā€™re really happy to hear that Guusto makes recognition simple, meaningful, and easy to share across your team. We appreciate your feedback on merchant variety and customizationā€”please feel free to reach out to info@guusto.com with any specific merchants youā€™d like to see, and weā€™ll keep it in mind as we expand. Our team can also walk you through available customization options based on your plan if youā€™d like more details. :) ### 22. Guustoā€™s Flexible Rewards Work Everywhere Online **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer B. | Software Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Guusto?** Guusto can be used at so many different online stores or as a digital credit card. Absolutely love the flexibility it offers. **What do you dislike about Guusto?** Guusto has an option to have the funds put on a physical credit card and sent to you. There is a fee, which is understandable, but an additional monthly fee is charged as well. **What problems is Guusto solving and how is that benefiting you?** When an employee goes above and beyond in their job expectations, management is able to show their appreciation by giving the employee a Guusto gift amount. **Official Response from Guusto Team:** > Thank you! šŸ˜Š Flexibility across online stores and digital payments is something we're really proud of ā€” glad it's making a difference for your team. Just to clarify on the fees ā€” the $8 physical card fee goes directly to Mastercard, not Guusto. The monthly fee you're seeing is tied to your Guusto plan, not the card delivery. If you'd prefer to avoid the physical card fee altogether, Virtual Mastercards are available at no extra cost and work just as seamlessly online. ### 23. Effortless Recognition and Seamless Rewards Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo L. | Night auditor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Guusto?** Guusto makes it incredibly easy to recognize people in a timely and meaningful way. I love how fast it is to send a reward, how flexible the redemption options are, and how the platform removes all the administrative friction that usually comes with recognition programs. It genuinely helps build a positive culture because appreciation becomes effortless **What do you dislike about Guusto?** The main challenges Iā€™ve run into are login issues on mobile devices and difficulties signing in with email providers other than Gmail. Outlook and similar accounts often require multiple attempts or donā€™t authenticate smoothly, which slows things down when Iā€™m trying to access the platform quickly **What problems is Guusto solving and how is that benefiting you?** Guusto has made employee recognition much more efficient for us by providing a straightforward and quick method to send rewards, eliminating the need for manual tracking or extra administrative work. It addresses the issue of inconsistent or delayed appreciation by allowing recognition to be given instantly and effortlessly. The wide range of redemption options means that recipients can choose something truly meaningful to them, which has boosted engagement and significantly enhanced the impact of our recognition initiatives. **Official Response from Guusto Team:** > Thank you so much for sharing your feedback! :) Weā€™re thrilled to hear that Guusto is helping make recognition quick, meaningful, and easy for your team. Itā€™s wonderful to hear how much Guusto has helped streamline your recognition process and enhance engagement ā€” your insights are invaluable as we continue improving the platform! We also really appreciate you sharing the challenges with signing in on mobile and with non-Gmail accounts. Our team will be working on implementing single sign-on (Google Sign-In), so hopefully this will be available as an option in the future and make logging in on the app even smoother for everyone. :) ### 24. Effortless Employee Recognition with Vast Gift Options **Rating:** 5.0/5.0 stars **Reviewed by:** Vinny W. | Cashier, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Guusto?** I enjoy Guusto for employee recognition because it's so easy to give a Guusto gift card instead of searching for things for employees. There are a lot of options to choose from, and it's not limited to one or two stores, which I find really convenient. I love that there are plenty of online stores where you can grab a gift card and use it online instead of having to go to the store. Everything about Guusto works really well for me, and the initial setup was very easy. **What do you dislike about Guusto?** Nothing **What problems is Guusto solving and how is that benefiting you?** Guusto simplifies employee recognition by offering plenty of online stores to choose from, making it easy to grab a gift card without needing to visit a store. **Official Response from Guusto Team:** > Thanks so much for the great review on G2! šŸ˜Š Weā€™re thrilled to hear youā€™re enjoying the flexibility and convenience. Thatā€™s exactly what we aim for! ### 25. Genuine, Inclusive Employee Recognition That Strengthens Team Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Unnati P. | Pharmacist, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Guusto?** I appreciate that the platform makes it easy for companies to recognize employees in a genuine and inclusive way, which can improve motivation and team connection. **What do you dislike about Guusto?** redemption options limited So need more options **What problems is Guusto solving and how is that benefiting you?** Guusto makes recognition simple, timely, and visible, which helps create a more positive and connected work culture. The benefit for me is that it makes appreciation feel more genuine and accessible. Instead of recognition only happening during annual reviews or formal programs, teammates and managers can acknowledge good work in real time. **Official Response from Guusto Team:** > Thank you for your review ā€” real-time, genuine recognition is exactly the culture shift we're here to support! šŸ™Œ On the merchant selection, we'd love to hear what you have in mind ā€” send your suggestions to info@guusto.com and we'll take note! :) ### 26. Easy, Efficient Coworker Rewards That Always Bring a Smile **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna C. | Personal Insurance Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Guusto?** I love being able to reward my coworkers. Guusto Cards always bring out a smile in people, I love this feature of my job. Navigating the interface is quite easy and straight forward. It handles requests quickly and efficiently and we utilize it often. I haven't had any issues but if I had, I'm sure I would have the support I needed from Guusto. **What do you dislike about Guusto?** I have not experienced any issues with this program. **What problems is Guusto solving and how is that benefiting you?** Guusto allows us to have no problems in relation to customer referrals! **Official Response from Guusto Team:** > Thanks for sharing this wonderful review! :) Those little moments of appreciation between teammates really do add up, and knowing the experience is smooth and efficient from start to finish makes it even better. It's also great to hear it's making a difference with customer referrals too! We're glad to be a part of your team's day-to-day, and we're always here if you ever need anything. ### 27. Simple, Flexible Recognition with Plenty of Redemption Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Alina M. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Guusto?** I really like how simple and flexible Guusto is to use. It makes recognizing and rewarding people quick and easy, and I like that recipients have a lot of choice in how they redeem their gift. **What do you dislike about Guusto?** The redemption process can take a moment to figure out the first time **What problems is Guusto solving and how is that benefiting you?** Guusto makes employee recognition fast and easy, without the hassle of manual gift cards or reimbursements. It saves time, keeps things organized, and lets people choose how they want to use their reward. **Official Response from Guusto Team:** > Glad the platform is saving time and keeping things organized! šŸ˜Š The first redemption can take a moment to navigate, but most users find it clicks quickly. If anyone on your team needs guidance, we're always reachable at info@guusto.com! ### 28. Showing your appreciation has never been easier with Guusto **Rating:** 4.5/5.0 stars **Reviewed by:** Matt D. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Guusto?** The ease of use of the platform, the ability to create teams and preload your crew so you can easily select an employee to send appreciation in form of a gift. Also, the report function and tracking have both come in very handy and are something I use regularly. **What do you dislike about Guusto?** So far so good - there was a bit of time I had to wait to secure my account and use of a credit card vs loading in funds with a cheque or transfer, but overall Guusto has been a positive experience. **What problems is Guusto solving and how is that benefiting you?** It has solved my want to show my staff an extra level of appreciation and the ease of using this platform has given me a simple option that has an overall positive impact on team morale and makes my life easy with the simplistic, yet complete platform. **Official Response from Guusto Team:** > Thank you for sharing your experience! We're delighted to hear that Guusto has made it easier to recognize your team and positively impact morale. We appreciate your note about account setup and payment optionsā€”your feedback helps us continue improving the overall experience. :) ### 29. Well-Designed, User-Friendly Software Thatā€™s a Joy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Stanis M. | MIS, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Guusto?** My organization is using this product, and I find it to be a great idea: a well-designed, user-friendly piece of software that Iā€™d also use for my personal needs. Itā€™s always enjoyable to look at and use, both in the app and in the web version, and it feels properly built and integrated. **What do you dislike about Guusto?** So far, based on how Iā€™ve been using it, thereā€™s nothing I dislike. **What problems is Guusto solving and how is that benefiting you?** For the way I use it, itā€™s simply nice to receive small appreciations from my superiors. **Official Response from Guusto Team:** > This made our day ā€” thank you! šŸ™Œ Knowing that the experience feels polished and enjoyable across both platforms is something we take a lot of pride in. And those small moments of recognition from leadership really do go a long way. Hope to keep earning that enthusiasm! :) ### 30. Effortless, Meaningful Recognition That Builds a Culture of Appreciation **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas M. | Surveillance, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2026 **What do you like best about Guusto?** What I like most about Guusto is how it makes recognition feel both effortless and genuinely meaningful. Itā€™s not simply about sending a gift; it helps create a culture where appreciation is visible, frequent, and clearly aligned with company values. **What do you dislike about Guusto?** What I dislike about Guusto is the limited international redemption options, which can be restrictive for global teams. Also, the lack of a mobile app reduces on-the-go accessibility. The reporting features could use more customization, and bulk sending can feel a bit cumbersome. Finally, deeper integrations with other platforms would make the overall experience smoother and improve usability. **What problems is Guusto solving and how is that benefiting you?** Guusto helps solve several key challenges around employee recognition, engagement, and program management, and the benefits feel tangible. Many organizations struggle to recognize employees consistently, and Guusto makes it easy to send instant, meaningful recognitionā€”whether thatā€™s a gift card, an eCard, or an award. **Official Response from Guusto Team:** > Thank you for taking the time to share such thoughtful feedback. :) Weā€™re really glad to hear that Guusto helps make recognition feel authentic and visible, and that it supports a culture of appreciation aligned with company valuesā€”thatā€™s exactly what we strive for. Regarding your suggestions: we currently offer a wide selection of merchants, which you can explore on our website via the dropdown menu here: https://guusto.com/merchants-list. We continue to expand this list to better support global teams. For mobile access, Guusto does have a mobile app available to most users. The main exception is when a companyā€™s program is set up through SSO, in which case mobile access may be restricted by the organizationā€™s configuration. We also really appreciate your feedback around bulk sending, reporting flexibility, and integrations. If youā€™re open to sharing more details on what would make bulk uploads easier or reports more customizable, feel free to reach out to us at info@guusto.com. We actively review this input and consider it as part of our ongoing product improvements. :) ### 31. Straightforward to use with a great vendor selection and lots of flexibility for the end-user **Rating:** 5.0/5.0 stars **Reviewed by:** R J. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Guusto?** It is straightforward to use as an employer, has good selection of vendors the recipient can use, and is easy to use for the recipient. **What do you dislike about Guusto?** So far I am quite pleased with it, so no complaints as yet. **What problems is Guusto solving and how is that benefiting you?** Our previous employee reward/recognition program accumulated points that the employee could only redeem for products that the program offered. The selection was not great and many employees sat on large amounts of unredeemed points because there was nothing they wanted from the selection the program had available. With Guusto the employee has a much wider range of vendors and therefore products to choose from, and even if their reward was not enough to outright purchase an item from one of those vendors, they can partially subsidize the purchase if they so choose with their Guusto redemption. **Official Response from Guusto Team:** > Weā€™re thrilled to hear Guusto is making employee rewards and recognition more flexible and enjoyable! Itā€™s great to know that having a wide range of vendor options is helping your team make the most of their rewards. Thank you for sharing your experience! :D ### 32. Makes it easy for busy Managers to recognize employees and partners **Rating:** 5.0/5.0 stars **Reviewed by:** Karen L. | Director, Business Intelligence, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Guusto?** Really like how easy and efficient the system is to use. I can easily send multiple gifts at once, while still being able to personalize each message. The dashboard is great, and I like that I can scroll through other people's notes of recognition to help me stay informed about what's going on in the office and who are champions are in each business unit. **What do you dislike about Guusto?** Ok, this is a small thing and maybe specific to my firm, but I really wish this was available via SSO. **What problems is Guusto solving and how is that benefiting you?** It completely eliminates the need for me to go buy a gift card and then submit an expense report. My budget is automatically allocated to the system each month and the system keeps track of what I've used/remaining. I've actually noticed that more Leaders are inclined to proactively send out recognition messages or gifts because the tool is so handy. Anything that makes it easier for Leaders to recognize their employees or business partners is a great tool in my book! Recognition is often missed, but so important. **Official Response from Guusto Team:** > Thanks so much for your thoughtful feedback! Weā€™re thrilled to hear that Guusto is making it easier for you to recognize employees and partners while keeping things efficient and organized šŸ™Œ Regarding SSO, we do offer it on our Premium planā€”this could make logging in even smoother for your team. We've attached a link to our pricing page below so you can see the details and plan options. We really appreciate you sharing how Guusto is helping drive recognition and making it easier for Leaders to celebrate their teams! :) ### 33. Simple, Flexible Employee Recognition That Builds a Positive Culture **Rating:** 5.0/5.0 stars **Reviewed by:** Ashneet K. | insurance advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Guusto?** What I like best about Guusto is how simple and flexible it makes employee recognition. It allows instant, meaningful rewards that can be sent quickly, and recipients can choose how they want to redeem them. Itā€™s easy to use, works well for remote or in-person teams, and helps create a positive culture of appreciation without adding extra administrative work. **What do you dislike about Guusto?** Sometimes the reward options feel a bit limited, and it could have more customization or reporting features. **What problems is Guusto solving and how is that benefiting you?** Guusto helps solve the problem of slow, inconsistent employee recognition by making it instant and easy to send rewards. This benefits me by saving time, improving team morale, and making appreciation more consistent and meaningful. **Official Response from Guusto Team:** > Weā€™re thrilled Guusto is helping make recognition simple, flexible, and meaningful for your team! Thanks for sharing your feedbackā€”weā€™ll keep your notes on customization and reporting in mind as we continue improving. ### 34. more UI-Friendly Experience with Perfect Features **Rating:** 5.0/5.0 stars **Reviewed by:** ali m. | Assistant Store Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Guusto?** it has UX friendy, but I perefer better UI, but the all other features are perfect **What do you dislike about Guusto?** I can give you the example, last time I redeemed my dollars amount to apple's giftcard, they offer 2 months free of Apple TV because of add money to my Apple ID, maybe Guusto can negotiote with other merchants about like this offer, it's goint to be win win for you and your users. **What problems is Guusto solving and how is that benefiting you?** I can not see any **Official Response from Guusto Team:** > We really appreciate your thoughtful feedback! šŸ˜Š We're continuously working on the visual experience, so your input on the UI is well noted! ### 35. Simple, Flexible Recognition with Personalized Gift Card Choices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Guusto?** What I like best about Guusto is how simple and flexible it is. The platform makes it easy to send recognition and rewards instantly, and the fact that recipients can choose their own gift cards from a wide variety of brands makes it feel more personal. Plus, thereā€™s no wasted budget on unredeemed rewards, which is a huge win for both companies and employees. **What do you dislike about Guusto?** What I dislike most about Guusto is the limited reporting and analytics. While the platform is user-friendly for sending rewards, pulling detailed data on redemption rates, spending trends, or team engagement can be challenging. Also, the selection of brands, while decent, may not always include more niche or local options that some recipients prefer. Lastly, the mobile app experience can sometimes feel less polished compared to the desktop version. **What problems is Guusto solving and how is that benefiting you?** Lack of choice for recipients ā€“ Many reward programs offer a single or limited set of options. Guusto lets recipients choose from hundreds of brands. **Official Response from Guusto Team:** > We really appreciate the detailed feedback! šŸ˜Š Knowing that recipient-driven rewards are eliminating wasted budgets is exactly the outcome we're after. On the reporting side, kindly feel free to reach out to us at info@guusto.com and we'll be able to look inbto this together! And for local or niche merchants, please drop your suggestions at the same email ā€” that kind of input directly informs how we grow the network. The mobile experience is also on our radar, so stay tuned! ### 36. Great platform for Easy and Meaningful Employee Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald F. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Guusto?** Guusto is Super simple to use and works for everyone. It has a flexible rewards employees actually want. Guusto makes recognition easy and consitent. **What do you dislike about Guusto?** I think Guusto could improve by adding more companies/merchants to choose from when redeeming rewards. **What problems is Guusto solving and how is that benefiting you?** It helps solves the problem of inconsitent and manual employee recognition. It makes it wasy to recognize employees quickly and fairly, instead of relying on informal or delayed appreciation. This benefits me because recognition becomes more timely and meaningful, which helps improve motivation and morale. **Official Response from Guusto Team:** > Thanks for the thoughtful feedback on Guusto! :) Weā€™re happy to hear you find it easy to use and effective for delivering consistent, meaningful recognition across your team. We also appreciate your note about adding more merchantsā€”please feel free to send any suggestions our way anytime at info@guusto.com! ### 37. Guusto is an excellent employee recognition software program! **Rating:** 5.0/5.0 stars **Reviewed by:** Shona B. | Learning & Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Guusto?** The best part of using Guusto is that the employee gets to choose how, when and where they use their credits. Guusto offers a wide variety of vendors to choose from. Employees can use their credits towards a variety of restaurants, coffee shops, travel, online shopping and much more. **What do you dislike about Guusto?** There really is no downside to using Guusto. The software is easy to use and navigate for both administrators and those who are receiving the rewards. **What problems is Guusto solving and how is that benefiting you?** Guusto provides the flexibility and variety of vendors so that recipients can choose the reward that suits their personal needs and/or wants. ### 38. Gift cards on stereoids! **Rating:** 5.0/5.0 stars **Reviewed by:** Charlie M. | Fleet and Rentals Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Guusto?** Guusto is a gift card on steroids. Within the corporate environment, with locations all over the province...management is able to send gift cards with messages quickly and easily. On the recipient side the ease of use on the website and the vast options available make every gift card a personalized gift. **What do you dislike about Guusto?** The only thing I dislike is that I didn't hear about it sooner, and other companies I have worked for didn't use it. **What problems is Guusto solving and how is that benefiting you?** When our company wants to give an employee a gift card for performance or as an incentive, without Guusto it would have to be done in person. The card would have to be picked out, purchased, then delivered to the employee. The logistics of this for our company, with employees dispatched all over the province would make the practice unfeasible. Guusto allows us to send the right gift card to anyone, anywhere, any time. **Official Response from Guusto Team:** > Thanks for sharing your experience! Weā€™re glad Guusto is making recognition simple and personalized for your team, no matter where employees are. Weā€™re happy itā€™s helping you send the right gift at the right time! :) ### 39. Best gifting service by far **Rating:** 5.0/5.0 stars **Reviewed by:** Kenyatta G. | Correspondence Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Guusto?** Its so easy to redeem the gifts and it happens instantly. There are soo many different companies to choose from and when you choose a gift card is genrated for instant use. I love that! **What do you dislike about Guusto?** I dont have a negative thing to say about Guusto **What problems is Guusto solving and how is that benefiting you?** Gusto makes it easy to access incentives from work instantaniously. I used one gift same day for lunch on Grubhub. I always like a ### 40. Iman **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Guusto?** One thing I really like is how recognition is paired with a message. It encourages people to call out specific achievements and reinforce company values, rather than just sending a generic reward. The interface is simple, clean, and quick to navigate, so managers and team members can focus on appreciation instead of figuring out the system. **What do you dislike about Guusto?** While Guusto is a great platform for employee recognition, there are a few areas that could be improved. One downside is that the selection of available merchants can sometimes feel limited depending on the region, which may make it harder for some employees to find a reward that truly excites them. **What problems is Guusto solving and how is that benefiting you?** For me, the biggest benefit is how it helps create a culture where people feel valued for their contributions. Being able to quickly recognize great work keeps morale high and encourages people to support and celebrate each other. It also removes the administrative hassle of managing rewards manually, which saves time and keeps the focus on appreciation rather than logistics. **Official Response from Guusto Team:** > Thank you so much for your thoughtful feedback! šŸ˜„ Weā€™re thrilled to hear that you love how Guusto pairs recognition with a message and makes it easy to celebrate specific achievements. Itā€™s wonderful to know that the platform helps create a culture where people feel valued while keeping the process simple and hassle-free. We also appreciate your note about merchant selection! If you have any specific merchant suggestions youā€™d like to see added, feel free to reach out to us at info@guusto.com - weā€™d love to hear your ideas! šŸŽ‰ ### 41. Streamlined Gifting: No More Admin Headaches, Just Real Choice **Rating:** 5.0/5.0 stars **Reviewed by:** HARRY Z. | Senior Statistical Programmer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2026 **What do you like best about Guusto?** What I like best about Guusto is the flexibility it gives me to choose my own rewards. Instead of being locked into a specific retailer I might not use, I can redeem my gift value at hundreds of different merchants, including major options like Amazon, Starbucks, and various restaurants. **What do you dislike about Guusto?** I donā€™t love needing to redeem the gift inside Guusto first (rather than receiving a ready-to-use card immediately), since it adds a small extra step when I just want to use the reward quickly. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of "useless" gifts by giving recipients choice. Instead of receiving a specific card I might not use, I get the benefit of choosing from hundreds of merchants, ensuring the reward is actually meaningful to me. This flexibility has directly increased my satisfaction with the recognition I receive. ā€‹ **Official Response from Guusto Team:** > Thank you for sharing such thoughtful feedback! :) Weā€™re glad to hear that Guustoā€™s flexibility makes rewards feel more personal and ensures theyā€™re actually usefulā€”that choice is a big part of what we aim to deliver. Regarding the extra step of redeeming a gift within Guusto, your company or gift sender can choose to send gifts with a pre-selected merchant. This way, you receive a ready-to-use gift without needing to redeem the gift yourself. If thatā€™s your preference, you can share this option with your company or gift sender: ### 42. Great way to shoutout fellow employees and management for their hard work and achievements publicly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** May 21, 2026 **What do you like best about Guusto?** Being able to give and receive praise, reassurance, and validation to fellow employees is so nice. Itā€™s a nice way to show your appreciation to someone with true intention. I also love the rewards system as it adds another level of benefit to earning and giving the Guustos. **What do you dislike about Guusto?** So far Iā€™ve yet to come across any issues. **What problems is Guusto solving and how is that benefiting you?** It is definitely encouraging high quality work and care. It is also helping keep managers accountable for giving employee recognition when deserved. If a manager was never giving out any Guustos when they have access to, it makes it known that they arenā€™t going out of their way to give praise to the worker. **Official Response from Guusto Team:** > This is such a thoughtful take ā€” thank you! šŸ˜Š Recognition that flows in all directions, keeps managers accountable, and actually drives quality work ā€” that's the culture shift we're built around. Really glad it's showing up that way for your team. ### 43. Guusto Makes Employee Recognition Easy and Engaging **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Newspapers | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about Guusto?** I liked how easy and intuitive Guusto is to use. The platform makes it simple to send recognition and rewards quickly, and the user-friendly interface creates a smooth experience for both senders and recipients. Itā€™s a thoughtful way to recognize contributions and strengthen employee engagement. **What do you dislike about Guusto?** At times, I found that some reward options could be more flexible depending on the recipientā€™s preferences or location. Expanding customization and reward variety would make the experience even better. **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the challenge of making employee recognition simple, immediate, and meaningful. Instead of recognition being delayed or overlooked, it provides an easy platform to celebrate contributions in real time through rewards and appreciation messages. This benefits me by helping create a stronger culture of appreciation, improving team morale, and making recognition more accessible and consistent across the workplace. It also saves time by streamlining the process, making it easy to acknowledge achievements quickly and effectively. **Official Response from Guusto Team:** > Thanks so much for the thoughtful and detailed review - we really appreciate it! :) Weā€™re glad to hear youā€™ve found Guusto easy to use and that itā€™s helping make recognition more timely, meaningful, and consistent across your team. Itā€™s great to know the platform is supporting a stronger culture of appreciation and helping streamline the process overall. We also appreciate your feedback on reward flexibility and variety. Suggestions like yours are really valuable as we continue working to expand options and improve the experience for different recipients and locations. :) ### 44. Effortless Employee Recognition with Meaningful, Flexible Rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Hiba S. | Administrator, Office Services ā€¢ Office Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Guusto?** The most helpful thing about Guusto is how easy it makes employee recognition. It lets us quickly reward and appreciate people in a way that feels meaningful, while giving them the flexibility to choose rewards they actually want. It also helps build a more positive and engaged team culture. **What do you dislike about Guusto?** Itā€™s really easy to use, but it can feel a bit limited once youā€™ve used it for a while. Thereā€™s not a ton of customization, and some reward options can be restrictive depending on where people want to redeem. **What problems is Guusto solving and how is that benefiting you?** Guusto helps solve the challenge of low employee engagement and inconsistent recognition. It gives us a simple way to regularly recognize and reward employees, which helps improve morale, retention, and overall team motivation. **Official Response from Guusto Team:** > Thanks so much for your thoughtful review! šŸ˜Š Great to hear that Guusto is helping make recognition simple, meaningful, and flexible, while also supporting a more positive and engaged team culture. We also appreciate your feedback on customization and redemption optionsā€”if you have specific questions or suggestions, feel free to share them with info@guusto.com so our team can look into this from their end! ### 45. Versatile Recognition Tool with Intuitive Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Nita V. | Customer Care Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Guusto?** I like using Guusto for shout outs to co-workers and rewarding employees. It assists me with communicating across the entire staffing grid and reminds me of birthdays, anniversaries, and other special occasions. I enjoy the variety of gift cards my employees have to choose from, and the AI feature that helps me create dynamic notes, letters, or shout outs. I also appreciate the option to add GIFs, memes, and emojis, which allows me to create something suitable to the particular personality of each person. The initial setup was super easy. **What do you dislike about Guusto?** Maybe a live chat option like Teams/Facebook Messenger to enhance the social media aspect of it. **What problems is Guusto solving and how is that benefiting you?** I use Guusto to communicate across my staffing grid and remember important occasions. It offers diverse gift card options and AI-driven dynamic notes, making personal recognition possible. I can tailor communications to any co-worker's personality, enhancing our workplace connections. **Official Response from Guusto Team:** > Thanks so much for the thoughtful review! :) We're glad to hear Guusto is helping you recognize coworkers, celebrate important moments, and create personalized shout-outs across your team. Also, great newsā€”Guusto already integrates with Microsoft Teams on our Premium plan! You can find more details on our pricing page. ### 46. One of the best things in the internet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** May 26, 2026 **What do you like best about Guusto?** This is one of those services that you don't know emit exists until you use it. I love the way it works, and how easy it was to get a gift card transferred to another service. This is one of the best services in the Internet! Easily send a gift card, and the receiver decides where to use it. Fantastic! **What do you dislike about Guusto?** Not enough marketing? I dont think this service has been marketed enough for consumers! **What problems is Guusto solving and how is that benefiting you?** It allows users to send gift cards as just as a general amount, and the user can decide where to use it in places like Amazon, Apple, gas stations, you name it. I **Official Response from Guusto Team:** > Wow, thank you ā€” this genuinely made our day! šŸ˜Š That "didn't know I needed it until I tried it" feeling is exactly what we hope for. And on the marketing front ā€” reviews like yours do more than any ad ever could. Really appreciate you spreading the word! <3 ### 47. Flexible Guusto Cards with Tons of Store Optionsā€”Love Redeeming on Amazon Never misses **Rating:** 5.0/5.0 stars **Reviewed by:** mia I. | Nurse assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Guusto?** At work, my company provides Guusto cards as incentives, and I really appreciate how flexible the platform is. I can easily combine multiple cards, and the wide selection of stores makes it convenient to use. I especially love that I can redeem Guusto cards on Amazon ā€” it helped me buy a scrub jacket for work and even items I needed for my first apartment while working with Trusted Medical. **What do you dislike about Guusto?** nothing so far. I have not had a bad experience within the app **What problems is Guusto solving and how is that benefiting you?** Guusto makes it simple to redeem workplace rewards in ways that are genuinely useful to me. Being able to use the cards at places I already shop ensures the rewards feel meaningful and practical. **Official Response from Guusto Team:** > Thank you for your review! šŸ˜Š Weā€™re thrilled you enjoy the flexibility of Guusto cards and the wide selection of stores, especially redeeming on Amazon. Itā€™s great to hear the app is smooth and that Guusto makes workplace rewards meaningful and practical for you! ### 48. User-Friendly Recognition with Flexible Merchant Choice **Rating:** 4.5/5.0 stars **Reviewed by:** Monil D. | Full-stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Guusto?** The platform is incredibly user-friendly and makes on-the-spot recognition so easy. I specifically like that the person receiving the gift gets to choose their own merchant, ensuring the reward is something they actually value. **What do you dislike about Guusto?** My only real complaint is the lack of a native mobile app; using the browser on my phone feels a bit clunky. Iā€™d also love to see more local merchant options, as the current list is very heavy on major national brands. **What problems is Guusto solving and how is that benefiting you?** It solves the logistical nightmare of manual gift-giving and the 'one-size-fits-all' reward problem. The biggest benefit for me is the speedā€”I can send or receive meaningful appreciation in seconds, and since the recipient chooses the merchant, the reward is always something that's actually useful. **Official Response from Guusto Team:** > Thanks for your thoughtful review! šŸ˜Š Great to hear that Guusto makes recognition quick and easy, and that letting recipients choose their own merchant adds real value to the experience. Just to share, we do have a mobile app availableā€”you can download it directly from your deviceā€™s mobile app store for a smoother experience on the go. We also appreciate your feedback on expanding merchant options. If you have specific local merchants youā€™d like to see added, feel free to reach out to info@guusto.com - our team would be happy to take those suggestions into consideration! ### 49. Quick, Easy Staff Recognition That Highlights Positive Contributions **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie P. | Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Guusto?** Guusto provides a quick and easy way to recognize staff beyond our usual methods. It allows other employees to see the positive things my staff are contributing to the business. **What do you dislike about Guusto?** No complaints, as we just recently started using Guusto - thus I need to spend some more time exploring all of its capabilities. **What problems is Guusto solving and how is that benefiting you?** While praise & recognition are important, the task of doing so oftentimes falls through the cracks or the bottom of the priority list. Guusto allows us to quickly check that box (in a positive, impactful way). **Official Response from Guusto Team:** > Thanks so much for the great feedback! Weā€™re really happy to hear Guusto is making recognition quick, easy, and more visible across your teamā€”thatā€™s exactly what we aim for. Excited for you to keep exploring more of what it can do! :D ### 50. Guusto Makes Recognition Personal, Flexible, and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Guusto?** Weā€™ve had a great experience using Guusto both within our organization and for external recognition. The platform is incredibly flexible, making it easy to reward employees, partners, and stakeholders in a meaningful way. What really stands out is that recipients get to choose something they genuinely want, which makes the recognition feel more personal and impactful. Itā€™s simple to use, versatile across different scenarios, and aligns well with creating a positive and appreciative culture. Guusto has become a valuable part of how we recognize and celebrate people. **What do you dislike about Guusto?** Some vendors require a higher minimum dollar amount before you can redeem. **What problems is Guusto solving and how is that benefiting you?** It helps with recognition for people both within our organization and outside of it. **Official Response from Guusto Team:** > Thanks so much for the great feedback! šŸ˜Š Weā€™re really happy to hear the platform is supporting a strong culture of appreciation across your teams and partners, and making recognition simple and impactful. We also appreciate your note on vendor minimumsā€”these are set by the merchants themselves. Thanks again for sharing your experience! šŸ™Œ ## Guusto Discussions - [How long are the gift rewards good for- do they expire?](https://www.g2.com/discussions/51113-how-long-are-the-gift-rewards-good-for-do-they-expire) - 1 comment, 2 upvotes - [Does anyone have any recommendations on how to implement a good employee recognition system?](https://www.g2.com/discussions/does-anyone-have-any-recommendations-on-how-to-implement-a-good-employee-recognition-system) - 1 comment, 1 upvote - [How do I use Guusto in separate increments for Hotels.com?](https://www.g2.com/discussions/how-do-i-use-guusto-in-separate-increments-for-hotels-com) - 1 comment, 1 upvote - [Why is this so long](https://www.g2.com/discussions/why-is-this-so-long) - 1 comment, 1 upvote - [App use for personal gifts](https://www.g2.com/discussions/app-use-for-personal-gifts) - 2 comments, 1 upvote - [View Guusto pricing details and edition comparison](https://www.g2.com/products/guusto/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+00%3A30%3A50+-0500&secure%5Bsession_id%5D=26c603c0-b32d-4f73-9803-45b8ced1d19a&secure%5Btoken%5D=42b95b49e7c10200e3d47302094da46a6a95fb7b0c6c804903a217319c934868&format=llm_user) ## Guusto Integrations - [Axonify](https://www.g2.com/products/axonify/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [PeopleHub](https://www.g2.com/products/peoplehub/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Guusto Features **Platform Basics** - Reporting - Dashboard - Performance **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Platform Content** - Automation - File Sharing - Content Library **Platform Additional Functionality** - Integrations - Mobility - Employee Engagement - Rewards ## Top Guusto Alternatives - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,479 reviews) - [Awardco](https://www.g2.com/products/awardco/reviews) - 4.9/5.0 (5,941 reviews) - [Kudos](https://www.g2.com/products/kudos/reviews) - 4.8/5.0 (2,779 reviews)