SolidCAD Reviews & Provider Details

What I appreciate most is their attention to detail when it comes to reporting. They provide thorough insights into product usage, which has been invaluable for our team to optimize workflows and get the most out of the software. Whether it’s usage metrics, feature suggestions, or product training, the support team has gone above and beyond to ensure we’re getting the most out of everything. Review collected by and hosted on G2.com.

I haven't really encountered anything that I could specify here. It’s rare to find a company that combines such a strong product with stellar customer service, but SolidCad does just that. I’m confident that they’re invested in the long-term success of their customers. Highly recommend Review collected by and hosted on G2.com.

What stands out most is SolidCAD’s commitment to customer success. Their consultants are not only knowledgeable but also proactive in identifying opportunities for improvement. The licensing offers are flexible and well-structured, making it easy to scale as our needs evolve. Their customer service is consistently responsive and professional, ensuring that any issues are resolved quickly and effectively. Review collected by and hosted on G2.com.

While our overall experience has been excellent, a more centralized portal for managing licenses and support tickets would also enhance the user experience.

At least I am not aware of these options. Review collected by and hosted on G2.com.

What I appreciate most about SolidCAD is their people and the level of customer service they provide. Their team is approachable, knowledgeable, and always ready to help. They don’t just solve problems—they take the time to understand our needs and ensure we feel supported every step of the way. That personal touch makes a big difference. Review collected by and hosted on G2.com.

I would like to see more user group meets, organized by SolidCAD. Review collected by and hosted on G2.com.

A TRUE business partner, from cradle to grave! They are proactive in the entire lifecycle of digital transformation, from looking for ways to save money, optimize ROI, provide the correct solution, gap analysis, etc... And they are extremely quick to respond to any requests or requirements and always make it seem like they are part of your company. Review collected by and hosted on G2.com.

Honestly, I can't think of anything to write here. I've been using them for over 15 years with multiple EPCs. Review collected by and hosted on G2.com.

The Team at SolidCAD is Personable and Very Customer Oriented in approach, they also reach out periodically to ask if there is any issues or help required for Products. SolidCAD Help Desk has assisted me successfully several times over the years. Review collected by and hosted on G2.com.

Non to Report. All Experiences have been professional and excellent. Review collected by and hosted on G2.com.

They are very friendly and take initiative of contacting us with possible issues before they arrive. Review collected by and hosted on G2.com.

Sometimes i'm confused about whom to talk to but i think it's just because there's been changes in the teams. Usually i just send an email to everyone and they contact the right person who promptly answers back. Review collected by and hosted on G2.com.

Cost Management & Savings

SolidCAD helps us make the most of our licenses so we’re not paying for things we don’t need. They also give advice on subscriptions and bundles to keep costs under control.

Expert Support

They know Autodesk and Bluebeam inside and out, so we’ve got a partner we can lean on for renewals, compliance, and everyday questions. Plus, we can get quick help from specialists when issues come up.

Less Admin Work

They take the headache out of juggling multiple licenses, renewals, and updates. Billing and account management are all in one place, which makes things way easier to track.

Flexibility When We Need It

Whether projects are busy or slowing down, they make it easy to adjust licenses so we’re not overspending. They also help us plan ahead so we’ve got the right setup for future needs.

Training & Resources

They offer training and workshops so our teams get more out of the software and stay on top of new features.

Staying Compliant

They help us stay on the right side of licensing rules and avoid risks, while also giving us guidance on how to properly set things up and manage assets. Review collected by and hosted on G2.com.

Working with SolidCAD has been smooth and very positive. Review collected by and hosted on G2.com.

Willingness to assist and ensure we're not over-spending when it comes to software, very quick turnaround time for deeply technical assistance. Review collected by and hosted on G2.com.

The format for usage is a little outdated (very complex excel spreadsheets), but this is a minor gripe. Review collected by and hosted on G2.com.

The team is very responsive and knowledgeable. They provide clear, practical solutions and are willing to go the extra mile to ensure issues are resolved. Training sessions are structured, easy to follow, and give our staff confidence. Review collected by and hosted on G2.com.

Overall, I don’t have major concerns. Occasionally, some of the technical explanations can be quite detailed, which may feel overwhelming for less experienced staff. Simplifying certain instructions would make the process even smoother. Review collected by and hosted on G2.com.

Their team truly knows their stuff, and they’re quick to respond whenever we reach out. From rolling out new tools to solving problems, SolidCAD has consistently been a solid partner, guiding us every step of the way. Their quick turnaround times and deep understanding of CAD workflows have made a real difference for our team. Review collected by and hosted on G2.com.

Some times their Teams are subdivided to much and multiple people need need to be involved to complete a task. Review collected by and hosted on G2.com.