# GoSquared Reviews **Vendor:** GoSquared **Category:** [Digital Analytics Software](https://www.g2.com/categories/digital-analytics) **Average Rating:** 4.5/5.0 **Total Reviews:** 75 ## About GoSquared Turn more visitors into customers. A suite of integrated products to help you grow your online business. – Analytics: traffic sources, campaign tracking, new visits % – Live Chat: targeted messaging, lead capture, shared team inbox – Customer Data Hub: automatic lead enrichment, company info ## GoSquared Reviews ### 1. This is a complete scam **Rating:** 0.0/5.0 stars **Reviewed by:** Gustavo R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2026 **What do you like best about GoSquared?** There's nothing I like about it, neither the platform nor the support. **What do you dislike about GoSquared?** I don't like their support service; they're never available, they don't allow you to cancel your subscription, and they steal your money. **What problems is GoSquared solving and how is that benefiting you?** It doesn't solve any problems; on the contrary, using Gosquared causes more problems than it solves. ### 2. GoSquared helps in Real-Time Analytics and Engaging Customer Insights **Rating:** 4.5/5.0 stars **Reviewed by:** AJAY S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about GoSquared?** The best I like about this application is that it is the strong feature of GoSquared is its real-time analytics abilities. It possesses an extensive and detailed breakdown of website traffic, which includes live visitor tracking, page views, as well as user behavior. This real-time data encourages organizations to make informed judgments promptly, adapt their techniques, and improve website overall performance efficiently **What do you dislike about GoSquared?** The thing I dislike about this application is its pricing structure may be a matter for some end users, specifically small enterprises or startups. The pricing plans may possibly be considered relatively high when compared with various other analytics alternatives available on the market. **What problems is GoSquared solving and how is that benefiting you?** With the use of this application we can keep track of website overall performance, website visitor activity, and marketing campaigns in the moment. This encourages timely decision-making, making it possible for us to answer trends, improve conversion funnels, and punctually address any concerns or possibilities which occur. ### 3. I really love GoSquared, it's the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa H. | Spray Tanning, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about GoSquared?** GoSquareds layout is extremely user friendly and I love that about the product! I have been thru so many other Software products and by far have yet to come across one that has benefited me as much as go Squared has! **What do you dislike about GoSquared?** It's not the best product when it comes time to dealing with there customer service center but the great thing about the software is that it is so very simple to use that you don't really have to deal with there customer service side of things! **Recommendations to others considering GoSquared:** I would definitely recommend this software! **What problems is GoSquared solving and how is that benefiting you?** I can honestly say GoSquared is topnotch for me when it comes to Softwares for Business purposes. GoSquared has helped me out tremendously when it comes to how I communicate with or interact with my customers. Before using GoSquared I had a problem with communicating with customers, as to now since after using this software, engaging with customers is now simple. ### 4. Very smart and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Uruj B. | Sr.Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2022 **What do you like best about GoSquared?** Without gosquared, we wouldnt know how our clients are utilizing our site (or we'd need to spend $$$ on creating following). This understanding has been priceless. Furthermore, we at last observed a Live Chat that really works - and has live making an interpretation of accessible to assist with our global clients to tackle their issues continuously. We're ready to see what component they're utilizing, assuming they experienced a mistake and furthermore answer to them when we're not at our work areas with the iphone application reconciliation. **What do you dislike about GoSquared?** I've become fixated on survey it on different occasions 60 minutes. Stand by, is that something awful though. I would suggest if it could became little moretime saver. **What problems is GoSquared solving and how is that benefiting you?** We're ready to speak with our clients continuously in their language - giving remarkable client administrations is essential to us, regardless of anything language our clients talk! Likewise being able to see what elements they're utilizing assists us with working on our item and settle on better choices on the most proficient method to develop our highlights. ### 5. Insights on how users are actively using your SAAS product **Rating:** 5.0/5.0 stars **Reviewed by:** Ruth T. | Director of Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about GoSquared?** Without gosquared, we wouldnt know how our users are using our site (or we'd have to spend $$$ on developing tracking). This insight has been invaluable. Plus, we finally found a Live Chat that actually works -and has live translating available to help with our international customers to solve their issues in real time. We're able to see what feature they're using, if they encountered an error and also reply to them when we're not at our desks with the iphone app integration. **What do you dislike about GoSquared?** I've become obsessed about viewing it multiple times an hour. Wait, is that a bad thing tho?? ;) **What problems is GoSquared solving and how is that benefiting you?** We're able to communicate with our users in real time in their language - providing exceptional customer services is important to us, no matter what language our users speak! Also having the ability to see what features they're using helps us improve our product and make better decisions on how to grow our features. ### 6. The must have tool for SaaS/Digital companies **Rating:** 5.0/5.0 stars **Reviewed by:** Sulivan S. | Professor Pós Graduação, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2020 **What do you like best about GoSquared?** GoSquared is complete. Really, from analytics to engagement. And when it comes to engagement we have a lot of features to help us such as live chat, broadcasting, automated messages based on triggers and behaviors and more. It is an all-in-one solution, a one-stop shop for digital entrepreneurs to scale and support their business. The interface is awesome and the support is suuuuper awesome. The time to integrate is low since their documentation is concise and clean. **What do you dislike about GoSquared?** The ability to build your own dashboard inside the tool. But recently they launched an integration with Google Data Studio which fix somehow this issue. **What problems is GoSquared solving and how is that benefiting you?** Customer relationship, Sales, Growth marketing tactics, Support, and Customer Onboarding are the main problems we are tackling with GoSquared. **Official Response from GoSquared Support:** > It's been an absolute pleasure to have you as a customer Sulivan! So glad we could help with scaling your business. Thank you so much for your kind review :) ### 7. It has helped me to analyze in a much more complete way the metrics of my website **Rating:** 3.5/5.0 stars **Reviewed by:** Kandor G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about GoSquared?** It has helped me to analyze in a much more complete way the metrics of my website, in such a way that I can make improvements in terms of the user experience based on the results obtained, so the data obtained does not remain only on paper or percentage, if not they help to make important improvements in terms of performance, experience and information processing on my website. In addition, your customer service team turns out to be a great ally when you have any type of doubt or concern, since they answer us in a short time and the solutions they propose are quite successful to solve any problem **What do you dislike about GoSquared?** There are not many things really, I would only say that maybe they should improve their integrations with wordpress to further exploit its benefits. **What problems is GoSquared solving and how is that benefiting you?** In essence, it has been helping me improve my website, and I do know that it is not the main function of this application, but I consider that the analysis of the metrics that it gives me is so powerful that it allows me to make great improvements in my website based on the data obtained, simply a marvel. ### 8. Great way to connect with clients having issues **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Watch and Jewelery Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2020 **What do you like best about GoSquared?** Our order system for custom shoes can be a bit complicated so users who are not used to tech, so having the ability to answer their questions directly from the page is awesome **What do you dislike about GoSquared?** I wish there were some more reports available for the Analytics, like landing pages ect. **Recommendations to others considering GoSquared:** If you're looking for a good way to communicate with customers while they are shopping this is it **What problems is GoSquared solving and how is that benefiting you?** As I said before, it helps us convert sales we may have lost because users, were'nt sure what to do next **Official Response from GoSquared Support:** > Thank you so much for your review Robert! It's a pleasure to have you as a customer. ### 9. GoSquared is an analytics suite that works for businesses of all sizes and provides solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Huxley B. | Head of Construction Data & Analytics Products, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2020 **What do you like best about GoSquared?** The main features of GoSquared include email marketing, lead scoring, internal chat integration, segmentation and many more. It is web/cloud based and can be installed on Mac. It can be linked easily to your own website and can be used to send selective emails. It is an easy CRM system that builds customer relationship. It gives reports about customers on email and gives more details too.The interface is simple and efficient to use. The starting price is 29$ per month and it also offers a free trial. It contains a free version though with limited features. The support service is friendly and super nice as they provide solutions to your questions instantly. **What do you dislike about GoSquared?** GoSquared works better for small to medium sized business but not for large sized enterprises. There needs to be an option where it can link to database. The price can be a disadvantage for some people as it is quite expensive. The mobile application doesn't work as well as the desktop version so it needs improvements. There are overall few minor issues present here and there. **What problems is GoSquared solving and how is that benefiting you?** GoSquared is an incredible software that makes work easier and due to its large number of advantages. The dashboards look amazing and are better from other softwares. It offers a wide range of functions and makes tracking data easy. The interface is customizeable according to your needs and requirements. ### 10. Absolute delight **Rating:** 5.0/5.0 stars **Reviewed by:** Nikunj A. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2020 **What do you like best about GoSquared?** The UX and customer support is super cool. We've been using GS for 6-7 years now and for several products. We love Live chat, Trends, and real-time user movement. **What do you dislike about GoSquared?** Nothing to dislike in GS that's a huge red flag **What problems is GoSquared solving and how is that benefiting you?** The biggest benefit has been understanding how our users move through our website pages when they leave and having the ability to immediately send them a message. **Official Response from GoSquared Support:** > Thank you so much for your review Nikunj, and for choosing to work with GoSquared for all this time! We're thrilled that you are getting value out of the platform :) ### 11. Deep insight into customers and their activity **Rating:** 5.0/5.0 stars **Reviewed by:** kate j. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2020 **What do you like best about GoSquared?** The platform is easy to set up and use. The team has always gone over and above to help us set up whatever we need and are very responsive **What do you dislike about GoSquared?** Nothing comes to mind here about dislikes **What problems is GoSquared solving and how is that benefiting you?** Understanding which events (pages) our members are looking at. Finding customers with specific interests. ### 12. Go Squared Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2021 **What do you like best about GoSquared?** The ability to create custom smart groups as this allows me to segment my customer groups. **What do you dislike about GoSquared?** I would love if GS created useful reports, rather than having to export the data to Microsoft Excel. **What problems is GoSquared solving and how is that benefiting you?** The ability to examine trends amongst my user groups ### 13. "A very good collaborative resource amongst buyers and organization. **Rating:** 4.0/5.0 stars **Reviewed by:** JAGDEEP S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2019 **What do you like best about GoSquared?** It really is a wonderful and successful device that allows you to definitely communicative properly along with your buyers and demonstrate them and explain to your firm in the far better way. It allows you to make them mindful and make a far better connection with them. **What do you dislike about GoSquared?** The device acquired adaptable characteristics that are excellent so I've not identified everything negative in it nevertheless. **Recommendations to others considering GoSquared:** It truly is a fantastic resource with rapid set up preps. The set up is straightforward at the same time. In addition, it presents you a cost-free demo which can be wonderful that assists you generate a wiser determination. Hence it really is welcoming and obtainable to all end-users and quickly. **What problems is GoSquared solving and how is that benefiting you?** The manipulation and administration functions are fantastic for it. It truly is outstanding with a wonderful mix of getting person-welcoming and all quickly so it truly is a wonderful application which aids you in boosting and escalating efficiency. In addition, it includes a buyer help with dwell chat that assists you each of the time. ### 14. "An outstanding application for acquiring comprehending involving firm and customers" **Rating:** 4.0/5.0 stars **Reviewed by:** ANJANA O. | Digital Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2019 **What do you like best about GoSquared?** It can be an incredible device that assists in producing an excellent interaction in between your consumers along with your organization. It offers you a far better comprehension regarding the comapny's agenda and its motives, in addition, their items that assists in creating the income improved and business enterprise to prosper. **What do you dislike about GoSquared?** I prefer this application and its a great deal so I've not discovered any difficulties with it likewise. **Recommendations to others considering GoSquared:** The ideal application and its set up may be very quick and easy. Its attributes are easy to understand that makes it obtainable for each a single. **What problems is GoSquared solving and how is that benefiting you?** I like the actual fact the way it offers the reside chat. This can make it accessible to your every time you bought any difficulty and allows you in fixing the problem quickly. Moreover, it really is excellent in escalating the productiveness with the organization and generating excellent internet marketing inside of a greater way. ### 15. A wonderful collaborative tool among customers and company **Rating:** 4.0/5.0 stars **Reviewed by:** TANVI A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2019 **What do you like best about GoSquared?** It is actually wonderful as well as a successful system that permits you to undoubtedly communicative properly along with your buyers and demonstrate these people and explain to the firm within a much better approach. It assists you to get them to mindful and make up a much better relationship with them **What do you dislike about GoSquared?** I have not experienced any dislike with this application until the moment. **Recommendations to others considering GoSquared:** It really is an incredible tool. The set up is straightforward and present you with a free trial demo to make a proper decision. **What problems is GoSquared solving and how is that benefiting you?** With the use of this application, we can make a better connection among without customer and company ### 16. Analysis of data prior to customers. **Rating:** 3.5/5.0 stars **Reviewed by:** Eugenio C. | Digital Marketing, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2019 **What do you like best about GoSquared?** I love your campaigns, this software has an important ability to generate a precise impact on any public in general. I must also say that I can use it in several mobile devices, this generates comfort and a good operation and use of the program. It is worth mentioning that the data generated by this program is in real time and the comparison with old dates is done in an excellent way. Your support is very good, we have been able to establish contact late at night or on holidays and we have obtained a response in the following business days quickly. **What do you dislike about GoSquared?** The ease of use, coupled with good practice in our company has been a reference for not having a serious or simple complaint about this program. It is excellent and easily accessible. **Recommendations to others considering GoSquared:** It is important to emphasize that the use of GoSquared will allow you to have access to data of certain objectives of people or clients, and basically this will increase your previous analysis with the firm purpose of maintaining an adequate solution in market terms. It has really been a key piece in the development of strategies that would serve your company. **What problems is GoSquared solving and how is that benefiting you?** We are constantly interacting with our projects in other countries, in addition to having a subsequent control of the projects through social networks. Without a doubt it has been fundamental, GoSquared helps us to know the type of client with which we are going to carry out some business, that is to say if they are new users and how long they remain on the platform. ### 17. "An great resource for establishing being familiar with in between firm and customers" **Rating:** 4.5/5.0 stars **Reviewed by:** ARPITA J. | Marketing Manager, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2019 **What do you like best about GoSquared?** It truly is an awesome instrument that assists in creating a great conversation concerning your shoppers as well as your corporation. Presents you an even better being familiar with regarding the comapny's agenda and its motives also their products which allow in producing the revenue far better and enterprise to prosper. **What do you dislike about GoSquared?** I similar to this device lots so I've not uncovered any problems with it also. **What problems is GoSquared solving and how is that benefiting you?** I like the very fact the way it supplies the dwell chat. This can make it readily available for your personal each individual time you bought any situation and assists you in resolving the problem quickly. In addition, it is actually good in growing efficiency with the enterprise and earning very good promoting in the far better way. ### 18. Excellent alternative to the intercom **Rating:** 4.0/5.0 stars **Reviewed by:** yaneth f. | I am an excellent professional, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2019 **What do you like best about GoSquared?** Ease of use, excellent user interface and UX. The responsiveness of the team (I can not believe the amount of my wish list that has been implemented). The fact that they take the time to understand how customers use the product and try to make it work for all of them and their attention to detail surprises me completely. They are the technology company that I would like to be. The best tool in your field. **What do you dislike about GoSquared?** I would like the mobile version to be improved. There are some problems that we have found, but honestly we have not reported because they are very small. And we can always get what we need in the desktop version. **Recommendations to others considering GoSquared:** Use the event tracking function. You can learn a lot about what your customers attract on your site. We removed heat mapping and now use GoSquared event tracking. **What problems is GoSquared solving and how is that benefiting you?** We have much more information about who is on our website and we have seen an increase in attendance at our test sessions. I probably do not have time to try to sort all the functions and see how they can work for me, but I do know that the GoSquared team will help me optimize functions when I'm ready. ### 19. GoSquared **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2019 **What do you like best about GoSquared?** The thing I personally like best about GoSquared is that you have all this power at your finger tips. This software gives you all of the access to understand and interact with your customers all in one spot. I also like the price of GoSquared, like the ads on the website say "huge value, tiny price." This is totally correct. **What do you dislike about GoSquared?** The only thing I do not like about GoSquared is basically nothing at all! This product is amazing from start to finish. It allows you to move freely in the system to enhance usability. They even have demos on the website! **Recommendations to others considering GoSquared:** The only thing I could reccomend for gosquared is to get their name out there more! They should use more advertising on social media to show off their amazing brand. **What problems is GoSquared solving and how is that benefiting you?** I do not have any problems with GoSquared yet, but I do not expect there would be any. The benefits are a free trial before you buy. The demo version allows you to use it like you would use the real version daily with all the same features. The greatest benefit is the price, starting at only $79/ month is amazing! ### 20. An excellent tool for developing understanding between company and customers **Rating:** 5.0/5.0 stars **Reviewed by:** mark k. | PR manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2019 **What do you like best about GoSquared?** It is a great tool that helps in making a good communication between your clients and your company. Gives you a better understanding about the comapny's agenda and its motives as well their products that helps in making the sales better and business to flourish. **What do you dislike about GoSquared?** I like this tool a lot so I have not found any issues with it as well. **Recommendations to others considering GoSquared:** The best part is that its installation is very easy and straightforward. Its features are understandable which makes it accessible for every one. thus it is user-friendly as it has got reach for everybody and it helps you work fast its speed is good. A must try for everyone to get to know its amazing features **What problems is GoSquared solving and how is that benefiting you?** I love the fact how it provides the live chat. This makes it available for your every time you got any issue and helps you in solving the issue easily. Plus it is great in increasing the productivity of the business and making good marketing in a better way. ### 21. One of the amazing tools for your field. **Rating:** 4.5/5.0 stars **Reviewed by:** alena j. | customer service assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about GoSquared?** It is a great tool that helps you in understanding your business well and promoting it to a greater level too. The answer of team is amazing that helps you taking your time in understanding the product and usefulness of it for the customers. It is simply amazing. **What do you dislike about GoSquared?** It works great on desktop but I think some improvement is needed for the mobile ones. Apart from it all is fine. **Recommendations to others considering GoSquared:** I love the fact it tells you which your customers like about on your website. This helps you in good strategies and work as well. Its installation and implementation is great which saves your time. It is alaso very accessible that helps you in working fast and quick. A must try for all. **What problems is GoSquared solving and how is that benefiting you?** It is great for making digital analysis for yourself which assists you in making good strategies for your company. Help you in better interpretation and see the input of customers and their demand. The live sessions of the chat assists you with the problem immediately and make things work out. ### 22. A good colloaborative tool between customers and company. **Rating:** 5.0/5.0 stars **Reviewed by:** flora r. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about GoSquared?** It is great and effective tool that allows you to communicative effectively with your customers and show them and tell about your company in a better way. It lets you make them aware and build a better relationship with them. **What do you dislike about GoSquared?** The tool got versatile features which is great so I have not found anything bad in it yet. **Recommendations to others considering GoSquared:** It is a great tool with quick installation preps. The setup is easy as well. It also gives you a free trial which is great that helps you make a wiser decision. Thus it is friendly and accessible to all users and fast. **What problems is GoSquared solving and how is that benefiting you?** The manipulation and management features are great for it. It is excellent with great combination of being user friendly and all fast so it is great software which helps you in enhancing and increasing productivity. It also has a customer support with live chat that helps you all the time. ### 23. A good marketing and management software **Rating:** 4.5/5.0 stars **Reviewed by:** Jenny d. | FItness Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2019 **What do you like best about GoSquared?** It is an outstanding software that helps you in understanding the market system in a better way and act accordingly. Its quality is great and its is very responsive as the customer service is instant. This leads to better satisfaction of the customers who remain happy and satisfied at the same time. **What do you dislike about GoSquared?** It is an excellent software with excellent features. I have not found any issues with this one yet so it is great all in all. **Recommendations to others considering GoSquared:** It is a great tool with live chat that keeps your consumers happy and satisfied at the same time. The features of the application are comprehensible that even beginners can get accustomed to it easily. It is very user-friendly and time saving. **What problems is GoSquared solving and how is that benefiting you?** It is an easy to use software with quick servicing that helps you in better manipulation and strategy. Assists in better customer service that keep your customer rectify the issue instantly. Helps them fulfill their demand and requirement. ### 24. Makes you understand your marketing strategies **Rating:** 4.5/5.0 stars **Reviewed by:** Ema j. | Nutritionist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2019 **What do you like best about GoSquared?** It is a great software that makes you interpret the marketing system and strategies very well. Being of good quality, it is responsive which makes us reply to our customers and consumers quickly. It keeps them satisfied and happy at the same time. **What do you dislike about GoSquared?** It is a good tool with great solution so No problems with it. **Recommendations to others considering GoSquared:** The software is very easy to use with quick functioning that saves your time. Its tools are uncomplicated which also makes it work fast. The best part is that it has an instant and live customer service which helps you at the spot and solves your problem. It is user-friendly and accessible. **What problems is GoSquared solving and how is that benefiting you?** The best part of this software is that you can have a live conversation which allows you to talk instantly and also get the solution at the spot. It is extremely very easy to use as the features are uncomplex and makes you build understand about customer demand and their requirement. Thus makes you satisfy them as well. ### 25. An excellent tool for handling businesses and developing good customers **Rating:** 4.5/5.0 stars **Reviewed by:** Emmy J. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **What do you like best about GoSquared?** It is a good tool that helps and assists you in making better relations with your business customers by fulfilling their demand and requirement. Makes you know better about their main requirement and also help to make better promotions and discounts to earn their trust and loyalty. **What do you dislike about GoSquared?** It is a great software with good features so problems in it has been found yet. **Recommendations to others considering GoSquared:** The installation of this software is quick and fast. It also gives a free trial which makes you have a choice and make decision better. The live chat and analytical tools and features of this application are great which makes it user-friendly. **What problems is GoSquared solving and how is that benefiting you?** Its quick servicing helps you in interpreting better and good strategy. The customer service is instant and responsive which helps in replying to you issues sooner than ever. Thus fulfills your demand and make good customers. ### 26. GoSquared is just superb **Rating:** 5.0/5.0 stars **Reviewed by:** 克 . | Business Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2019 **What do you like best about GoSquared?** We use GoSquared on all the sites we host to keep tabs on how active they are. The Labs Overview that GoSquared has is VERY useful for this as it allows us to see how many users are using each site we host at any time. If a service is slowing we can easily see if there is a peak in traffic. We also give some clients access to their GoSquared data and live chat. **What do you dislike about GoSquared?** I currently use GoSquared for my personal website analytics tool. The features I find most useful are the email reports I receive. I also like that I can use the visual graphs to break down traffic by day/week/month. The interface is very user-friendly and the modules are easy to move around per my needs. **Recommendations to others considering GoSquared:** good **What problems is GoSquared solving and how is that benefiting you?** I have used GoSquared previously at an online subscription business. We used GoSquared to track where the users are and where they get stuck throughout our subscription signup process. This information is then passed to the marketing team. Meetings will then be had between the marketing team and my engineering team to brainstorm ways to improve the signup flow using the data we obtained from GoSquared. ### 27. Power WebAnalytics at your Disposal **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew C. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2019 **What do you like best about GoSquared?** GoSquared is great when used with other Web Analytics tools like Google and Matomo. The live HeatMap gives any viewer an easy to understand explanation of where visitors are from. **What do you dislike about GoSquared?** I mentioned earlier that GoSquared works well when you use it with other Web Analytics tools like Google and Matomo. **Recommendations to others considering GoSquared:** Get great Dashborard and reports with GoSquared **What problems is GoSquared solving and how is that benefiting you?** It has helped the organization understand the need of the customer and make necessary changes to the product line to improve profits and keep customers happy. ### 28. Responsive customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about GoSquared?** Since most of the interactions with our customers and leads coming from mobile devices, a well-developed application is necessary. GoSquared's mobile application is awesome, responsive and well designed. GoSquared also provides analytics to identify opportunities for growth and innovation of our services. It is an amazing, easy-to-install and use. **What do you dislike about GoSquared?** Since we have implemented this software we have not experienced significant issues. **Recommendations to others considering GoSquared:** GoSquared works well for customer service teams. I think it fits without problems to small companies that have limited budgets. It has the ability to categorize contacts and provides real-time analytics. **What problems is GoSquared solving and how is that benefiting you?** The conversations with the visitors are fluid, we can effectively identify your concerns and answer them in a timely manner with a suitable solution to the customer or lead. In addition, it has the ability to integrate with the software we use on a daily basis. ### 29. GoSquared is lightweight and powerful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2019 **What do you like best about GoSquared?** It's easy to use, GoSquared is intuitive and provides real-time analytics. Metrics are detailed and easily observed in dashboards.Ademas, the automation option is effective for improving productivity. **What do you dislike about GoSquared?** I do not dislike it. It works well for our team. **Recommendations to others considering GoSquared:** I recommend it because it allows monitoring relevant metrics for marketing departments. **What problems is GoSquared solving and how is that benefiting you?** The statistics you provide us are vital to make decisions about our products. GoSquared is a key tool to improve our digital marketing campaigns. ### 30. great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2019 **What do you like best about GoSquared?** That it enables you to do something with your website analytics, not just see what the stats are. Smart Groups for automated reporting and targeted messaging is an especially cool feature. The team are awesome, very friendly and helpful to us and our customers. As a software provider ourselves, we only recommend tech that we think to be great, like GoSquared. **What do you dislike about GoSquared?** It could be better geared for enterprise customers. (We provide GoSquared access to all our customers so that they can get the best from the websites they build using our tech.) Sometimes it could be easier to manage all of our customers' accounts simultaneously. **Recommendations to others considering GoSquared:** its very easy and simple, support team is great. **What problems is GoSquared solving and how is that benefiting you?** Helps our customers understand how to get the most from the websites they create using our software and therefore makes our product work better and our customers happier. ### 31. What is Gosquared **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2019 **What do you like best about GoSquared?** GoSquared is an intelligent software platform that converts website visitors into customers. GoSquared is transforming the way online businesses grow by combining analytics, CRM, live chat, and marketing automation into one powerful and easy-to-use platform **What do you dislike about GoSquared?** The all-in-one platform for your business to understand and convert more of your web traffic. View real time web analytics of your website visitors, capture and qualify leads with intelligent live chat, and use the unique real time Customer Data Hub to view, manage and segment leads and users. **What problems is GoSquared solving and how is that benefiting you?** GoSquared is an intelligent software platform that converts website visitors into customers. GoSquared is transforming the way online businesses grow by combining analytics, CRM, live chat, and marketing automation into one powerful and easy-to-use platform. GoSquared has 3 core features: Analytics dashboards ### 32. A powerful digital analytics tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2019 **What do you like best about GoSquared?** GoSquared offers us a set of functions that are necessary for our business. It is an intuitive and easy to setup tool, which gives us valuable data to improve our service. It is useful and essential for us, since the analysis of the reports that we obtain from GoSquared gives us a clearer vision of the interests of the clients, and with this information we can make changes in our business plans and marketing strategies. **What do you dislike about GoSquared?** It is a high quality and efficient software, but its plans are somewhat expensive. **Recommendations to others considering GoSquared:** It is recommended to visualize analytics in real time. **What problems is GoSquared solving and how is that benefiting you?** This digital analytics tool provides valuable and easy to understand information that helps us to improve the interaction with our clients. ### 33. A robust and multi-functional platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2019 **What do you like best about GoSquared?** It is an integrated multifunctional platform with key features that provides us with specific and detailed information about the traffic on our website. The report function is fantastic, it allows us to learn more about the perspective of our users, which helps us to make more accurate decisions based on their real needs. **What do you dislike about GoSquared?** I have not experienced issues with the service. It can not be easier to use. **Recommendations to others considering GoSquared:** It's perfect for getting real-time website traffic information. It is a tool that integrates well with Mailchimp. **What problems is GoSquared solving and how is that benefiting you?** It allows us to innovate our way of doing business thanks to the detailed reports that GoSquared offers us. ### 34. Versatile and innovative tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about GoSquared?** It is a simple, integrated and versatile service. Provides tools to know more about your customers. The user interface is friendly and easy to use. It provides statistics and trends in real time which is key to build solid relationships with our customers. **What do you dislike about GoSquared?** It is a service with a friendly customer support, I have no complaints about this software. **Recommendations to others considering GoSquared:** It is a flexible and easy to use software. Real-time metrics and data segmentation are the best features of GoSquared. **What problems is GoSquared solving and how is that benefiting you?** The analytics obtained in real time allows us to understand the interests of our customers and optimize our service. ### 35. GoSquared Rocks **Rating:** 4.5/5.0 stars **Reviewed by:** Robert K. | Missouri, Restaurants, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2019 **What do you like best about GoSquared?** I currently use GoSquared for my personal website analytics tool. The features I find most useful are the email reports I receive. I also like that I can use the visual graphs to break down traffic by day/week/month. The interface is very user-friendly and the modules are easy to move around per my needs. **What do you dislike about GoSquared?** The eCommerce is a very expensive option. That should be included in the $240 yearly paid subscription. That's already a lot of money. **What problems is GoSquared solving and how is that benefiting you?** Ease of use - From the guided setup to the usability of the dashboard GoSquared is really straightforward ### 36. Powerful and efficient analytical tools **Rating:** 4.5/5.0 stars **Reviewed by:** Paul C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about GoSquared?** I really like the option of being able to setup analytics with no code. It's already simple enough to jump right in and get to work. **What do you dislike about GoSquared?** Not much. I'm discovering new things about it with each use but it's pretty straightforward and easy to understand and implement. **Recommendations to others considering GoSquared:** Helpful for analytic evaluation in a nearly profound way. Makes targeting for ads much more effective. **What problems is GoSquared solving and how is that benefiting you?** Targeting specific users is beneficial. Helps to wade through visitors and see who is engaging, which is priceless in terms of future ad campaigns. ### 37. Wonderful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2019 **What do you like best about GoSquared?** Ease of Use, free to use, free trial , customer support **What do you dislike about GoSquared?** easier to manage all of our customers' accounts simultaneously **What problems is GoSquared solving and how is that benefiting you?** allows us to build relationships with particular groups of individuals ### 38. I love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Sunny L. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2018 **What do you like best about GoSquared?** This software provides real-time website analytics and it's something that I love. We are able to understand more and get more detailed information. It is really easy to set up and use and the customer service is always nice. **What do you dislike about GoSquared?** I think pricing can get way too high, but overall it's a good software and I can't think about something I dislike. **Recommendations to others considering GoSquared:** It's one of the best softwares my company has tried so far, it's something that everyone needs to try out because it's so easy to set up and the features are amazing. **What problems is GoSquared solving and how is that benefiting you?** With GoSquared we can get more detailed information and real-time analytics, we can enjoy doing the work of analyzing and understanding everything with this software. One of the benefits this software provides is that we can see what are our most active pages. ### 39. Web Trafficking Pro **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about GoSquared?** This is a great all-in-one platform for your business to understand and convert more of your web traffic with real time web analytics of your website visitors. **What do you dislike about GoSquared?** It could be a little more intuitive at times. **What problems is GoSquared solving and how is that benefiting you?** We’ve been able to better understand our website traffic! ### 40. A Great Analytical Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about GoSquared?** Maintain a great relationship with your customers with the live chat feature. It is very easy to use and search for customer data. **What do you dislike about GoSquared?** I think the software is excellent but the pricing is high. I would also like to see more updates as well. **Recommendations to others considering GoSquared:** Try it, you won't regret it! **What problems is GoSquared solving and how is that benefiting you?** We track visitors to our sites and are able to communicate with the effectively. Before we used the program, we were not able to keep track of customer information. ### 41. It works! **Rating:** 3.5/5.0 stars **Reviewed by:** Tiffany G. | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2019 **What do you like best about GoSquared?** It’s definitely really portable and makes my life much easier because of what i do. **What do you dislike about GoSquared?** I can lose it and then I’ll have to replace it **Recommendations to others considering GoSquared:** Nothing everything’s good **What problems is GoSquared solving and how is that benefiting you?** Portability is definitely super important! ### 42. Good analytics resource **Rating:** 4.5/5.0 stars **Reviewed by:** Marline F. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2018 **What do you like best about GoSquared?** GoSquared has allowed us to fully understand our marketing efforts from countless sources. Being in real time, it also allows us to immediately respond to increased activity on our site and invest more hands in the deck with support requests. Honestly, I'm not sure what we would have done without it. **What do you dislike about GoSquared?** It is not possible to easily track users who are not JavaScript users. I know that the data will be extremely inaccurate with tracking them using other means, such as embedded images, but at least they will be caught in a very unobtrusive and confidential form. **Recommendations to others considering GoSquared:** I recommend a useful application. Good performance, which really cares. All the tools for the operation of your site. And we are always ready to provide strong support. **What problems is GoSquared solving and how is that benefiting you?** This platform helps us understand and develop our important indicators. In addition, we will track our visitors, users and customers on any device. We work with great attention to our better deals. ### 43. Do not miss a single customer **Rating:** 4.5/5.0 stars **Reviewed by:** Erna D. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2018 **What do you like best about GoSquared?** You can answer visitors' questions in live chat, this will allow you to always have a connection with customers. The program shows the number of visitors in real time. It is also possible to see all customer data and their contacts on one page. You can quickly view all the information about the customers. It is possible to quickly sort out the clients you need and send them a message or a proposal. Excellent opportunities for analytics. You always have all the necessary information about your site. **What do you dislike about GoSquared?** I would like to see more updates and improvements to the program. And so, the program works well without failures. **Recommendations to others considering GoSquared:** GoSquared better, cheaper, and more useful than competitors. If you have any questions about the work, then feel free to ask their support team, they are always in touch. **What problems is GoSquared solving and how is that benefiting you?** Since we put GoSquared in, our sales have been grouse up. Before I had a mess on the site, I could not track visitors, and with the help of this program it became easy. ### 44. Great prog **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2019 **What do you like best about GoSquared?** I like the simplicity of using the program **What do you dislike about GoSquared?** The process of setting up an account was difficult for me **What problems is GoSquared solving and how is that benefiting you?** Makes posting advertisements super easy ### 45. Very useful for everyone. **Rating:** 4.0/5.0 stars **Reviewed by:** Tyson D. | Marketing Analyst, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2018 **What do you like best about GoSquared?** I can make a simple report on our website productivity. Also, it is a great to have an email report every day. I'm glad that a working dashboard very understandable whole team. Better option to increase our business. **What do you dislike about GoSquared?** I have to say that all working tools are work well. In the live chat never had a disconnect. Generally, the product is really powerful and will be always ready to assist you. **Recommendations to others considering GoSquared:** With this software make your work will be very effective. You will have a big choice of working tools which will always help you to make a better way ow working process. I recommend it to you. **What problems is GoSquared solving and how is that benefiting you?** This platform helps us to understand and develop our important metrics. Also, let us track our visitors, users, and clients on any kind of device. We are working with a big focus on our higher quality trades. ### 46. go squared enables teams to chat with their customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2019 **What do you like best about GoSquared?** live chat on ios and androids also very convenient for me **What do you dislike about GoSquared?** nothing the app is great to use !!!!!!!! **What problems is GoSquared solving and how is that benefiting you?** i can instantly receive messages and questions when customers ask ### 47. Keep your customers around you. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael H. | Tech Geek, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about GoSquared?** It is wonderful to use live chat. I have big opportunity to convert visitors into clients. The better way that I can message my visitors and clients is faster and nature than speaking through email. I have the ability automatically collect all the information on my contacts and customers jointly in one place. **What do you dislike about GoSquared?** I don't see any bad problems with that software which can harm my work. More important that I see a productive work in our group. The platform works good and doesn't have minuses. **Recommendations to others considering GoSquared:** Definitely, I recommend this software. The GoSquared you will have daily email reports. GoSquared will always makes it easy to report on your site productivity. Great accession to Inbox for iOS and Android. With this product, all your sales will grow for sure. **What problems is GoSquared solving and how is that benefiting you?** We have unbelievable opportunity to see what sites are sending visitors to our site and be ready to connect the dialogue. The best thing about this platform that GoSquared analytics display us every visitor on our site in real-time. We are looking to them as leads with key information such as their location or the pages they're viewing. Great solution to increase our sales trade. ### 48. Great to have everything in real time.Good solution for a live chat. **Rating:** 4.5/5.0 stars **Reviewed by:** Marietta C. | Human Resources Manager, Staffing and Recruiting, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2017 **What do you like best about GoSquared?** Work becomes more interesting.It is good to use live chat. Helps a lot to make more clients. As I can cooperate and answer very fast. Also, I like to work on feedback which I got from customers. **What do you dislike about GoSquared?** I like that I have a chance to work more comfortable. Great that I have a good quality of connection which is really good to work online. The live chat is working well. **Recommendations to others considering GoSquared:** The software is nice.Working good. Here you will find good tools which you need. Good and friendly support service. Good to use. Good to make a strong working platform. **What problems is GoSquared solving and how is that benefiting you?** Our work becomes better. We can control all working process by having feedback from our customers. The powerful side to work harder and effective. Helps a lot. ### 49. The Best Live Chat ever **Rating:** 4.5/5.0 stars **Reviewed by:** Millard C. | Ecommerce Manager, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2017 **What do you like best about GoSquared?** I feel so open by knowing that I can have more customers through living chat.Definitely, my conversation will increase. Slightly easy to import all my contacts.I like that I have from people feedback to improve my website. **What do you dislike about GoSquared?** Honest, I like everything that is coming with.Very clear and fast chat.They have the best polite support.They care about you with high quality.Great solution. **Recommendations to others considering GoSquared:** I recommend. Great solution.Very useful.Good performance who really care. All tools for making your site work.And all the time ready to give strong support. **What problems is GoSquared solving and how is that benefiting you?** Gives more attention to focus on team quality.Want admit that with feedback very good to improve work on site.It's always was a good thing to know from people what is good or bad etc. ### 50. Awesome service, odd pricing for small sites with a good ammount of users/visitors **Rating:** 4.5/5.0 stars **Reviewed by:** Hernan S. | Senior Front-end developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2016 **What do you like best about GoSquared?** The most beautiful and easy analytics and data insights you can find your sites. Period. GoSquared offers a trully wonderful set of features to get reports on your sites: The real time monitor is a great tool to see your visitors information at the exact time they land on your site. The trends tool offers almost the same set of features Google Analytics do but with a simpler interface avoiding all the noise created by irrelevant data. **What do you dislike about GoSquared?** There is an awesome free tier for small sites, for unlimited sites. However when your site scales a little bit the prices jumps to $25+ a month. I find the pricing a bit high. **Recommendations to others considering GoSquared:** Great product but be prepared to spend some money when your site scales. **What problems is GoSquared solving and how is that benefiting you?** If you find analytics software diffuclt to use or even read, GoSquared is a wonderful alternative to bulky software. ## GoSquared Discussions - [What is GoSquared used for?](https://www.g2.com/discussions/what-is-gosquared-used-for) - [View GoSquared pricing details and edition comparison](https://www.g2.com/products/gosquared/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+13%3A03%3A26+-0500&secure%5Bsession_id%5D=d24a55f2-0dcc-439b-99f6-b183917e993c&secure%5Btoken%5D=797b0eb9b67bf774323a2c2b0d909c4b671ae6043e644d661b11a7a03ff1f900&format=llm_user) ## GoSquared Features **Metrics** - Sessions - Digital Analytics - Engagement - Entry and Exit Pages - Standard Event Tracking - Custom Event Tracking - Retention - Conversions **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Monitoring** - Features - Performance - Identification **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Reporting** - Real-Time Reporting - Trending - Retroactive Reporting - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Data Capture** - Mobile - Websites - Social Media - Data **Other** - User Data - Campaign Tracking - E-Commerce - Promotional Messages - Administration Alerts **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Analytics** - Export/Import - Reporting **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Customization** - Forms - Personalization - Templates - Integration **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Digital Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management ## Top GoSquared Alternatives - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - 4.5/5.0 (6,556 reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - 4.5/5.0 (1,322 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,693 reviews)