Fathom Reviews & Product Details

Streamline month end Board Reporting, time saver. Prepare budgets and Cashflow easily. Support is great. I have started to use the AI report writer which will save further time and prompt further discussions. Review collected by and hosted on G2.com.

Nothing really, only issue is trying to work out what to include in reports when there is so much scope and variation. I find it hard to leave things out of my month end reports as there is so much available. I would like it if I could update an ai generated written report for the next month, as it creates the calculations but I often edit the ai wording, but I cannot just update those ai calculations/equations to re use my report from the prior month. Review collected by and hosted on G2.com.

I’m extremely impressed with Fathom’s customer support. They assisted me immediately and kept me informed throughout the entire process until the issue was resolved. Fathom is also very user-friendly, and I’ve rarely needed to contact support. However, whenever I have needed assistance, the service has been prompt, professional, and excellent. Highly recommended! Review collected by and hosted on G2.com.

It’s not always easy to change the existing format of a current financial statement template. I think I just need to read up a bit more on it first. Review collected by and hosted on G2.com.

It's flexible and allows me to prepare and present data in whatever way I need to for each my unique clients. UI is easy to navigate. The support is great...they are always ready to help. The pricing really works for my advisory practice. Review collected by and hosted on G2.com.

There is really nothing I dislike. Sometimes it takes me a minute to figure out how to find things in the system, but once I do, it generally makes sense. Review collected by and hosted on G2.com.

It strikes the right balance between granularity and simplicity for small-business forecasting. Review collected by and hosted on G2.com.

I find it difficult to validate whether the cashflow forecast is correct, or whether it’s producing the results I intend. I’d prefer to see a chart that shows the cashflow forecast line by line, so it’s easier to review and confirm. Review collected by and hosted on G2.com.

The overall quality and presentation of the generated reports. I really appreciate the wide variety of graphs and tables available, which make it easy to build clean, comprehensive financial reports for clients. Review collected by and hosted on G2.com.

Customization can occasionally feel limited—specifically when needing to adjust rolling time periods or create deeply customized tabular reports beyond the standard templates. Review collected by and hosted on G2.com.

Fathom has a vast array of reporting tools that you can customise yourself. This ranges from tables and graphs you can build, Non-financial reporting data in tables or graphs (you can choose), KPI's etc. Review collected by and hosted on G2.com.

Since the data synchronises every day - it would be great if I can build a report for month end, but in that same report I could ad the actual Debtors outstanding as at the reporting date. I always need to export this manually from the accounting software and then add it manually into the report. I mean the data synchronises up to that date... Review collected by and hosted on G2.com.

Very easy to follow and process what is required for forecasting your business. The price is reasonable for the amount of info the system can generate and is competitive in the market place. I don't use the account integration as our software is not compatible. The support received has been fantastic throughout Review collected by and hosted on G2.com.

Several elements could do with developing in the product. Mainly it would be nice to have direct entry in all the areas not just certain areas as entering individual journals for each individual month is time consuming Review collected by and hosted on G2.com.

Fathom is super helpful in preparing complex consolidated financials. I have been pleased with the ability of the software to handle eliminations and non-controlling interest. But most of all, I have been very impressed by the customer service. Specifically, I reached out to them with help implementing non-controlling interest into my consolidation and they actually understood the question and had recommendations for the best way that it could be incorporated into my report. Similarly, when I wanted to build custom reports, they got on a call with me and showed me how to create custom KPIs and then use those to build out a report that looked exactly like I was hoping for. I was impressed by the knowledge of their help desk staff! Review collected by and hosted on G2.com.

Unfortunately, Fathom brings in all Archived accounts from Xero's chart of accounts and there is no way to hide these accounts. This is a bummer if you have a lot of accounts that have historical data you want to keep but that are not relevant to you during the current statement period. When adding new accounts within a consolidation, you must classify the new accounts in the underlying company, then again in the consolidating entity. This can take a long time when there are tons of old accounts taking up space in the chart of accounts in both spots. It would be nice if they made a way to archive accounts in Fathom so you could clean up the chart of accounts view. Review collected by and hosted on G2.com.

The most helpful item in Fathom is its reporting feature, I can make a customized report (i.e. contribution margin P&L) and it automatically updates each month with the new data. This saves my team so much manual work and time Review collected by and hosted on G2.com.

Fathom is restricting with its customization. For example, I cannot compare a rolling 12 month period with its prior period. My company's use is more FP&A focused and we need as much customization as possible. Also, I don't like that I cannot have customer level data, only class level data. Review collected by and hosted on G2.com.

Ease of use and strong visual financial reporting. Our leadership team is made up of designers, so they understand financial reporting much more easily when it’s presented in a graphic format. The platform is also very flexible, which is a big plus for us. Support and onboarding were absolutely amazing. Overall, we’re very impressed. Review collected by and hosted on G2.com.

I wish we had a single point of contact, instead of having my questions routed to a pool of consultants. Review collected by and hosted on G2.com.