Esper Reviews & Product Details

Remote viewer support for IOS devices is now available. Enhances troubleshooting support for both andriod or IOS devices. Review collected by and hosted on G2.com.

The availability to view past events would be a great improvement, this would expand the usefulness of remote viewing far beyond just monitoring the present. Review collected by and hosted on G2.com.

What I appreciate most about Esper is its proactive and collaborative work culture. The team is incredibly supportive, and there’s a strong emphasis on continuous learning and problem-solving. The leadership is approachable and encourages innovation, which makes it a great environment to grow both personally and professionally. Additionally, the company’s focus on customer success and delivering high-quality solutions truly sets it apart. Review collected by and hosted on G2.com.

Honestly, there’s nothing specific I can point to as a dislike. My experience so far has been positive, and I truly appreciate the supportive environment and opportunities for growth. If any challenges arise, they’re usually addressed promptly, which speaks volumes about the company culture. Review collected by and hosted on G2.com.

Esper makes managing a large fleet of devices effortless with its clean UI and powerful remote access tools. We especially appreciate the ability to push updates, run commands, and troubleshoot devices without needing physical access. Their customer support is responsive and helpful, and the platform itself is very stable. The dashboard gives great visibility into device health and status, which helps in proactive troubleshooting. Review collected by and hosted on G2.com.

While the platform is strong, we’ve noticed occasional sync delays when deploying new configurations across multiple devices. Also, a more detailed activity log for each device would be useful in tracking changes or failures. Apart from that, the experience has been smooth overall. Review collected by and hosted on G2.com.

The only new thing I can mention is that I was able to download some reports about the tablets that I needed. Unfortunately, it's the only new relevant thing I can mention. Review collected by and hosted on G2.com.

Unfortunately, it was getting too expensive versus the benefit we could really provide for our partners, so we decided just to do troubleshooting without the need for Esper, and it has worked just fine. Review collected by and hosted on G2.com.

I have been using esper as been several years for remote purpose to access device as an software, where we can able to access and update their software and also access their Settings where we can much more easy and conveniently Review collected by and hosted on G2.com.

I don't think any improvement needed, this is very user friendly Review collected by and hosted on G2.com.

Earlier I had used this tool when it was give 500 free device and it's allowing 100 devices as free service and it's controlling to android devices features are really awesome Review collected by and hosted on G2.com.

Not it only give 1 month free earlier it give 500 free service to confirm devices Review collected by and hosted on G2.com.

What I like best about Esper is how intuitive and powerful the platform is. It makes managing and updating a large fleet of devices straightforward and efficient, even for a small team. I especially appreciate the level of control it provides — from deploying apps and pushing updates to remotely troubleshooting issues in real time. The user interface is clean and easy to navigate, and their support team is always responsive and knowledgeable. It’s helped us streamline operations and improve the user experience for everyone relying on our devices. Review collected by and hosted on G2.com.

While I really appreciate Esper overall, one thing I dislike is that some advanced features can feel a bit complex to set up initially, especially for teams without dedicated IT support. The learning curve for certain functions — like setting up custom policies or advanced remote commands — can be a little steep. Also, occasional delays or glitches during large-scale updates can disrupt workflows. However, once you get familiar with the platform, these challenges become much more manageable, and the support team is always helpful. Review collected by and hosted on G2.com.

The Remote Viewer / Remote Control component got updates. A bigger frame for better usability, ability to capture screenshots, navigation UI improvements. Review collected by and hosted on G2.com.

The pricing becomes less favorable when scaling from “a few hundred” to “thousands” of devices. Review collected by and hosted on G2.com.

Easy to manage and easy to navigate through site. Review collected by and hosted on G2.com.

I dont really have any issues with Esper. Review collected by and hosted on G2.com.

Through its user-friendly approach Esper provides effective tools for managing devices. The platform stands out because users find it easy to use combined with its potent features and seamless integration capabilities. The platform provides helpful customer support in addition to a responsive service that delivers an excellent user experience. Review collected by and hosted on G2.com.

I have not encountered significant drawbacks during my experience. Support personnel at the company manage minor problems while the system operates effectively. Review collected by and hosted on G2.com.