# Esper vs Hexnode UEM Comparison | | Esper | Hexnode UEM | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 238 | 230 | | **Largest Market Segment** | Small-Business (48.5% of reviews) | Mid-Market (54.1% of reviews) | | **Entry Level Price** | Free Trial | No pricing available | --- ## Top Pros & Cons ### Esper Pros: - Ease of Use (21 reviews) - Customer Support (11 reviews) Cons: - Expensive (5 reviews) - Missing Features (5 reviews) ### Hexnode UEM Pros: - Ease of Use (22 reviews) - Features (21 reviews) Cons: - Lacking Features (8 reviews) - Expensive (7 reviews) --- ## Ratings Comparison | Rating | Esper | Hexnode UEM | |---|---|---| | **Meets Requirements** | 9.0 (183 reviews) | 9.1 (211 reviews) | | **Ease of Use** | 9.1 (185 reviews) | 8.9 (210 reviews) | | **Ease of Setup** | 8.8 (146 reviews) | 8.9 (192 reviews) | | **Ease of Admin** | 9.0 (137 reviews) | 9.0 (185 reviews) | | **Quality of Support** | 8.9 (169 reviews) | 9.1 (203 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (125 reviews) | 9.1 (178 reviews) | | **Product Direction (% positive)** | 8.8 (171 reviews) | 9.0 (206 reviews) | --- ## Pricing ### Esper #### Entry-Level Pricing Plan: Free Trial Price: Free Trial Key Features: - 30 days, 25 devices, no commitment. Get hands-on with our console and provision a device. [Browse all 4 editions](https://www.g2.com/products/esper/pricing) #### Free Trial Yes ### Hexnode UEM #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Esper** | N/A | N/A | | **Hexnode UEM** | 8.9/10 | 16 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Esper | Hexnode UEM | |---|---|---| | **Device Management** | Not enough data | 9.3 (16 reviews) | | **Asset Management** | Not enough data | Not enough data | | **ITIL Policy Compliance** | Not enough data | Not enough data | #### Monitoring and Management | Feature | Esper | Hexnode UEM | |---|---|---| | **Remote Monitoring** | Not enough data | 9.3 (16 reviews) | | **Asset Tracking** | Not enough data | 8.4 (16 reviews) | | **Application Deployment** | Not enough data | 9.0 (15 reviews) | | **Patch Management** | Not enough data | 8.5 (14 reviews) | | **Asset Tracking** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Esper | Hexnode UEM | |---|---|---| | **Workflow Management** | Not enough data | Not enough data | #### Service Management | Feature | Esper | Hexnode UEM | |---|---|---| | **Remote Access** | Not enough data | 9.1 (16 reviews) | | **Service Management (Issue Prioritization)** | Not enough data | Not enough data | | **Ticketing** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Esper | Hexnode UEM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Esper** | 8.8/10 | 24 | | **Hexnode UEM** | 9.2/10 | 72 | #### Scope | Feature | Esper | Hexnode UEM | |---|---|---| | **Endpoint Inclusiveness** | 8.3 (5 reviews) | 9.2 (71 reviews) | | **Multi-OS Support** | 8.3 (5 reviews) | 9.2 (69 reviews) | #### Security | Feature | Esper | Hexnode UEM | |---|---|---| | **Reporting and Alerts** | 8.4 (21 reviews) | 9.1 (72 reviews) | | **Endpoint Protection** | 9.0 (19 reviews) | 9.2 (71 reviews) | | **Remote Wiping** | 9.3 (20 reviews) | 9.2 (69 reviews) | #### Management | Feature | Esper | Hexnode UEM | |---|---|---| | **Device Enrollment** | 9.0 (24 reviews) | 9.4 (71 reviews) | | **Device Configuration** | 9.2 (24 reviews) | 9.2 (72 reviews) | | **Device Compliance** | 9.1 (23 reviews) | 9.4 (72 reviews) | | **Usage Information** | 9.1 (23 reviews) | 9.1 (70 reviews) | | **Data Separation** | 8.7 (20 reviews) | 9.1 (68 reviews) | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Esper | Hexnode UEM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Incident Management | Product | Score | Reviews | |---|---|---| | **Esper** | N/A | N/A | | **Hexnode UEM** | N/A | N/A | #### Monitoring | Feature | Esper | Hexnode UEM | |---|---|---| | **Constant Monitoring** | Not enough data | Not enough data | | **Timely Alerts** | Not enough data | Not enough data | | **TIcket Accuracy** | Not enough data | Not enough data | | **AI Monitoring** | Not enough data | Not enough data | #### Management Tools | Feature | Esper | Hexnode UEM | |---|---|---| | **Ticket Assignment** | Not enough data | Not enough data | | **Standardization** | Not enough data | Not enough data | | **Lifecycle Visualization** | Not enough data | Not enough data | #### Generative AI | Feature | Esper | Hexnode UEM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Incident Management | Feature | Esper | Hexnode UEM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### IoT Device Management Platforms | Product | Score | Reviews | |---|---|---| | **Esper** | 8.5/10 | 11 | | **Hexnode UEM** | N/A | N/A | #### Device Recognition | Feature | Esper | Hexnode UEM | |---|---|---| | **Device Discovery** | Feature Not Available | Not enough data | | **Device Types** | Feature Not Available | Not enough data | | **Dashboard** | 9.5 (11 reviews) | Not enough data | #### Monitoring | Feature | Esper | Hexnode UEM | |---|---|---| | **Device Status** | 8.9 (11 reviews) | Not enough data | | **Alerts & Notifications** | 7.6 (11 reviews) | Not enough data | | **Analytics** | 8.3 (11 reviews) | Not enough data | #### Provisioning | Feature | Esper | Hexnode UEM | |---|---|---| | **Remote Configuration** | 9.5 (11 reviews) | Not enough data | | **Event Triggering** | 8.8 (11 reviews) | Not enough data | | **Device Diagnostics & Repair** | 7.9 (11 reviews) | Not enough data | | **Firmware Updates** | 7.3 (11 reviews) | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Esper** | N/A | N/A | | **Hexnode UEM** | N/A | N/A | #### Administration | Feature | Esper | Hexnode UEM | |---|---|---| | **Screen Sharing** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Session Recording** | Not enough data | Not enough data | | **Unattended Remote Access** | Not enough data | Not enough data | | **Multi - Session Handling** | Not enough data | Not enough data | | **Multi-Monitor Support** | Not enough data | Not enough data | #### Maintenance | Feature | Esper | Hexnode UEM | |---|---|---| | **Remote Reboot** | Not enough data | Not enough data | | **Remote Printing** | Not enough data | Not enough data | #### Communication | Feature | Esper | Hexnode UEM | |---|---|---| | **Text Chat** | Not enough data | Not enough data | | **VoIP** | Not enough data | Not enough data | | **Video Conference Call** | Not enough data | Not enough data | | **Screen Annotations** | Not enough data | Not enough data | #### Security | Feature | Esper | Hexnode UEM | |---|---|---| | **Data Encryption** | Not enough data | Not enough data | | **Compliance** | Not enough data | Not enough data | #### Device Support | Feature | Esper | Hexnode UEM | |---|---|---| | **Mobile Device Access** | Not enough data | Not enough data | | **Multi-Platform Support** | Not enough data | Not enough data | | **Cross-Platform** | Not enough data | Not enough data | #### Performance | Feature | Esper | Hexnode UEM | |---|---|---| | **Reporting** | Not enough data | Not enough data | ### Mobile Application Management | Product | Score | Reviews | |---|---|---| | **Esper** | N/A | N/A | | **Hexnode UEM** | N/A | N/A | #### Agentic AI - Mobile Application Management | Feature | Esper | Hexnode UEM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Mobile Device Management (MDM) | Product | Score | Reviews | |---|---|---| | **Esper** | 8.6/10 | 142 | | **Hexnode UEM** | 9.1/10 | 170 | #### Platform - Mobile Device Management (MDM) | Feature | Esper | Hexnode UEM | |---|---|---| | **Regulation Compliant** | 8.8 (113 reviews) | 9.3 (144 reviews) | #### Operating System | Feature | Esper | Hexnode UEM | |---|---|---| | **Multi-Systems Support** | 8.2 (68 reviews) | 9.2 (140 reviews) | | **Apple Support** | 6.1 (57 reviews) | 9.0 (135 reviews) | | **Android Support** | 9.3 (135 reviews) | 9.2 (146 reviews) | #### Management | Feature | Esper | Hexnode UEM | |---|---|---| | **Applicatons Management** | 8.9 (126 reviews) | 9.1 (161 reviews) | | **Applications Consolidation** | 8.4 (101 reviews) | 9.0 (133 reviews) | | **Whitelist** | 8.7 (105 reviews) | 9.1 (135 reviews) | | **Blacklist** | 8.5 (96 reviews) | 9.0 (134 reviews) | | **Usage Information** | 8.9 (113 reviews) | 8.9 (146 reviews) | #### Security | Feature | Esper | Hexnode UEM | |---|---|---| | **Remote Wipe** | 9.4 (119 reviews) | 9.4 (145 reviews) | | **Security** | 9.0 (117 reviews) | 9.2 (157 reviews) | #### Agentic AI - Mobile Device Management (MDM) | Feature | Esper | Hexnode UEM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Enterprise Mobility Management | Product | Score | Reviews | |---|---|---| | **Esper** | 8.8/10 | 29 | | **Hexnode UEM** | 9.0/10 | 42 | #### Platform | Feature | Esper | Hexnode UEM | |---|---|---| | **Regulation Compliant** | Feature Not Available | 9.2 (29 reviews) | | **Device Enrollment** | 9.4 (29 reviews) | 9.0 (37 reviews) | | **Device Configuration** | 9.0 (29 reviews) | 9.0 (38 reviews) | #### Operating System | Feature | Esper | Hexnode UEM | |---|---|---| | **Multiple Mobile Operating System Support** | 9.0 (23 reviews) | 9.2 (33 reviews) | | **Apple Support** | 7.7 (18 reviews) | 9.3 (27 reviews) | | **Android Support** | 9.4 (29 reviews) | 9.3 (32 reviews) | #### Security | Feature | Esper | Hexnode UEM | |---|---|---| | **Device Management** | 9.3 (27 reviews) | 9.2 (39 reviews) | | **Custom Alerts** | 8.2 (28 reviews) | 8.7 (31 reviews) | | **Security** | 8.7 (29 reviews) | 9.2 (36 reviews) | #### Management | Feature | Esper | Hexnode UEM | |---|---|---| | **Applicatons Management** | 8.7 (29 reviews) | 8.8 (37 reviews) | | **Applications Consolidation** | 8.9 (25 reviews) | 9.0 (29 reviews) | | **Whitelist** | 8.6 (24 reviews) | 8.9 (28 reviews) | | **Blacklist** | 8.5 (24 reviews) | 8.7 (29 reviews) | | **Usage Information** | 8.6 (27 reviews) | 9.0 (30 reviews) | #### Agentic AI - Enterprise Mobility Management | Feature | Esper | Hexnode UEM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Enterprise IT Management | Product | Score | Reviews | |---|---|---| | **Esper** | N/A | N/A | | **Hexnode UEM** | N/A | N/A | #### Analysis | Feature | Esper | Hexnode UEM | |---|---|---| | **Threat Detection** | Not enough data | Not enough data | #### Platform | Feature | Esper | Hexnode UEM | |---|---|---| | **Unified Communications Platform** | Not enough data | Not enough data | | **Remote Access** | Not enough data | Not enough data | | **ITIL Policy Compliance** | Not enough data | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | | **IT Knowledge Management** | Not enough data | Not enough data | #### Security | Feature | Esper | Hexnode UEM | |---|---|---| | **Endpoint Protection** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Disaster Recovery** | Not enough data | Not enough data | | **Service Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | #### Agentic AI - Enterprise IT Management | Feature | Esper | Hexnode UEM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Unique to Esper (1):** [IoT Device Management Platforms](https://www.g2.com/categories/iot-device-management-platforms) **Unique to Hexnode UEM (5):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Incident Management Software](https://www.g2.com/categories/incident-management) --- ## Reviewer Demographics ### By Company Size | Segment | Esper | Hexnode UEM | |---|---|---| | **Small-Business** | 48.5% | 34.2% | | **Mid-Market** | 46.3% | 54.1% | | **Enterprise** | 5.2% | 11.7% | ### By Industry #### Esper - **Information Technology and Services:** 11.3% - **Computer Software:** 6.1% - **Retail:** 6.1% - **Food & Beverages:** 5.2% - **Hospital & Health Care:** 4.3% - **Transportation/Trucking/Railroad:** 3.9% - **Hospitality:** 3.9% - **Non-Profit Organization Management:** 3.5% - **Restaurants:** 3.5% - **Computer & Network Security:** 2.6% - **Other:** 49.8% #### Hexnode UEM - **Information Technology and Services:** 14.9% - **Computer Software:** 14.4% - **Construction:** 5.0% - **Marketing and Advertising:** 4.1% - **Financial Services:** 4.1% - **Internet:** 3.2% - **Health, Wellness and Fitness:** 3.2% - **Education Management:** 2.7% - **Hospital & Health Care:** 2.3% - **Computer & Network Security:** 2.3% - **Other:** 44.1% --- ## Alternatives ### Alternatives to Esper - [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (381 reviews) - [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) — 4.9/5 stars (403 reviews) - [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2125 reviews) - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) — 4.5/5 stars (257 reviews) - [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews) — 4.6/5 stars (140 reviews) - [Iru](https://www.g2.com/products/iru/reviews) — 4.7/5 stars (792 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3968 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1092 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) ### Alternatives to Hexnode UEM - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews) - [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2125 reviews) - [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (381 reviews) - [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) — 4.9/5 stars (403 reviews) - [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) — 4.2/5 stars (203 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1092 reviews) - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) — 4.5/5 stars (257 reviews) - [Iru](https://www.g2.com/products/iru/reviews) — 4.7/5 stars (792 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3968 reviews) - [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews) — 4.6/5 stars (140 reviews) --- ## Top Discussions ### Esper - Title: [translate German](https://www.g2.com/discussions/translate-german) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Hello Oliver, Currently, our platform supports only English. We do have plans to enable other languages in the future. Our user-friendly dashboard in..." - Title: [How can I open the esper menu from a device in kiosk mode?](https://www.g2.com/discussions/how-can-i-open-the-esper-menu-from-a-device-in-kiosk-mode) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "That must have been really frustrating for you and your patient. We work with several healthcare organizations, so we understand how important it is for..." - Title: [What strategies have you come up with when dealing with multiple devices that require multiple versions of APKs? How do I successfully pull XAPK from devices?](https://www.g2.com/discussions/30606-what-strategies-have-you-come-up-with-when-dealing-with-multiple-devices-that-require-multiple-versions-of-apks-how-do-i-successfully-pull-xapk-from-devices) — 2 comments, 1 upvote > **Top comment:** "Hi John, You can create different groups on Esper platform based on the different versions of apps you want to install. You can view the entire details..." - Title: [I face and issue to connect device with Android 8 version](https://www.g2.com/discussions/i-face-and-issue-to-connect-device-with-android-8-version) — 1 comment, 1 upvote > **Top comment:** "Hi Rowayda, Thanks for reaching out and sorry for the inconvenience. Will be happy to resolve your query. Can you share the detail on what is your..." - Title: [With an API available for Esper, is it possible that Esper would consider creating an app for Zapier?](https://www.g2.com/discussions/with-an-api-available-for-esper-is-it-possible-that-esper-would-consider-creating-an-app-for-zapier) — 1 comment, 2 upvotes > **Top comment:** "Hello Matthew, Thanks for looking at esper and your question. Glad you are able to use our alerts and platform as per your needs. Unfortunately we do..." ### Hexnode UEM - Title: [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) — 1 comment > **Top comment:** "Hexnode UEM is a Mobile Device Management (MDM) platform that enables us to manage devices remotely, no matter where they are located across the globe. It..." - Title: [How do you use Hexnode MDM?](https://www.g2.com/discussions/how-do-you-use-hexnode-mdm) — 1 comment > **Top comment:** "Hexnode is on our eld Tablets in our local Trucks. It is perfect for limiting access to any apps except their electronic logging apps, and pdf viewer." - Title: [Will it be possible to store device encryption keys in the platform similarly Azure AD/Intune?](https://www.g2.com/discussions/will-it-be-possible-to-store-device-encryption-keys-in-the-platform-similarly-azure-ad-intune) — 1 comment, 1 upvote > **Top comment:** "Hey Daniel, Hexnode MDM doesn't currently support the storage of the device encryption key in the portal, however, it is has been submitted to their..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/esper-vs-hexnode-uem)