empeon Reviews & Product Details

I use Empeon for Payroll and HR and love how customizable it is. There are a lot of ways to tailor reports and profiles to fit our company's needs. I also appreciate the great personal customer support; whenever issues come up, they help figure out solutions and make the experience as smooth as possible. It's user-friendly and easy to set up, which makes everything simple to follow. The ability to add categories on our own without needing back-office intervention is a big plus. Review collected by and hosted on G2.com.

Some reporting is too detailed. We like to have yearly summaries, and it's hard to get that without all the millions of details. We would like to see a yearly summary of wages and hours paid for employees but not each pay code and paycheck, just summaries. Review collected by and hosted on G2.com.

I find Empeon's support really helpful. They are patient, help me go through steps when needed, and they follow-up which is great. Shane from the GNL support is particularly noteworthy for his good attitude and helpfulness. Anytime I have an issue with payroll, like a check, I can always reach someone at Empeon over the phone, which is helpful. Review collected by and hosted on G2.com.

There are some limitations with the software. The onboarding process isn't transparent when someone is currently being onboarded, which leads to issues because we can't see what was submitted and what wasn't. I would personally redesign the layout as it takes some time getting used to accessing certain options and places. Review collected by and hosted on G2.com.

I like the reliable payroll processing and the payroll audits that help catch costly mistakes. The document signing and compliance features are also valuable to me. Having an app is a big plus, and the initial setup was made fairly smooth by the team. Review collected by and hosted on G2.com.

I would like a white labeled version of the app. Review collected by and hosted on G2.com.

I like Empeon for its user-friendly simplicity and the integration of everything coming together. It's easy to use and has a simpleness that makes tasks straightforward. Review collected by and hosted on G2.com.

Also, there are some glitches over time, like people getting paid from the wrong bank or department. Review collected by and hosted on G2.com.

The reporting is the best, specifically the custom reports Review collected by and hosted on G2.com.

The customer service is the worst i have ever dealt with. Review collected by and hosted on G2.com.

I like the UX of Empeon. The initial setup was easy. Review collected by and hosted on G2.com.

I'm not happy with the integrations. It's too expensive to integrate and any reports needed after the startup phase are too complicated to create. Review collected by and hosted on G2.com.

Very intuitive and user friendly. The support form the tax team is legendary Review collected by and hosted on G2.com.

Would enjoy more robust expense management. Benefit management built in would be a huge plus Review collected by and hosted on G2.com.

Everyone of my employees who uses this program absolutely loves it. It does everything from onboarding to getting paid!! Review collected by and hosted on G2.com.

Nothing at all. This thing does it all!!! Review collected by and hosted on G2.com.

Very user friendly. Their staff are very insightful and made our implementation of program go very smoothly . Decreases time to get payroll out Review collected by and hosted on G2.com.

I cannot say there is anything I do not like about Empeon . Review collected by and hosted on G2.com.

the accuracy of working hours it provides Review collected by and hosted on G2.com.

It doesn’t give me reminders and sometimes you can forget to clock in or clock out, but you still can request a change Review collected by and hosted on G2.com.