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Deepgram Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Deepgram Integrations

(9)
Verified by Deepgram

Deepgram Media

Deepgram Demo - Your Console Dashboard
Get a quick overview of your project: monitor credits, track usage trends, generate API keys, and explore quick-start demos—all in one clean dashboard.
Deepgram Demo - Deepgram Usage Overview
Know exactly what you’re using. See total API activity across endpoints. The usage overview helps you understand how your team is interacting with Deepgram—at a glance.
Deepgram Demo - API Playground - Speech-to-Text (STT)
See your audio in action. Upload audio and view detailed STT JSON responses. Check transcripts, summaries, topics, entities, and sentiment—all in one place.
Deepgram Demo - API Playground - STT Sentiment Detection Tab
Understand the tone behind the words. Track emotional trends across your audio files with sentiment analysis.
Deepgram Demo - API Playground - Voice Agent
Build, tweak, and talk to your agent. Test your Voice Agent settings in real time. Try out function calling, fine-tune parameters, and interact directly with your agent—all in the API Playground.
Deepgram Demo - Endpoint Usage Charts
Zoom in on single endpoint usage. Track requests, total hours, and performance metrics foreach of the APIs (here the Voice Agent API endpoint). Filter by LLM, tags, or tier etc. to get the insights that matter.
Introducing Nova-3 Speech-to-text
Play Deepgram Video
Introducing Nova-3 Speech-to-text
How Deepgram + AWS Advance Healthcare with Voice AI [Demo]
Play Deepgram Video
How Deepgram + AWS Advance Healthcare with Voice AI [Demo]
Deepgram Voice Agent API  [Demo]
Play Deepgram Video
Deepgram Voice Agent API [Demo]
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Deepgram Reviews (324)

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Reviews

Deepgram Reviews (325)

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4.6
325 reviews

Pros & Cons

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SC
Software Developer
Mid-Market (51-1000 emp.)
"Effortless Integration and Fast Setup with Excellent Support"
What do you like best about Deepgram?

What i like most about is how easy it to use. The dashboard and API are simple so getting started took almost no time. The implementation is very smooth and i did not face any issue. It offers an strong number of features like real time transcription , etc. I now use frequently in my projects. It integrates easily with other tools and backend services which save a time. Their customer support has also been helpful . Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

Sometimes the dashboard feels a little basic and i wish they added more visual tools for analytics. Also pricing can go up quickly when handling large audio files. Review collected by and hosted on G2.com.

SC
Software Developer
Mid-Market (51-1000 emp.)
"Accurate Speech to text with great time performance"
What do you like best about Deepgram?

I like most about Deepgram is its speed and accuracy. The real time transcription is very impressive even with background noise or different accents. It's also easy to implement their API is simple and the documentation is clear so i was able to get it running quickly without much effort. Deepgram supports multiple languages and offers useful features like keyword boosting which i use frequently in my projects. I also appreciate how well it integrates with other tools and backend services. Their support team is responsive and helpful whenever i have questions. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

The dashboard could be more user friendly especially for managing projects and API keys. Also pricing can get a little high if you working with large audio volumes and some advanced features need paid plan. Review collected by and hosted on G2.com.

Konjengbam  M.
KM
BDR
Financial Services
Mid-Market (51-1000 emp.)
"Transcribing Tool With Capability beyond comprehension"
What do you like best about Deepgram?

What I appreciate most about this platform is its impressive transcribing efficiency. It handles tasks with such detail that it can meet nearly any organizational need, from summarizing content to identifying both the intent and the speaker. Its sentiment detection capabilities are truly remarkable. I also enjoy how user-friendly the interface is. The platform’s ability to distinguish between speakers adds even more value to its summarization features, making the results much more meaningful. This platform also have a reasonable pricing. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

I would have been a complete fan of this platform if transcription were supported for several major world languages. Expanding language support would have enhanced the platform's versatility. The user may also take a little bit of time in leaning to use the full capabilities and features of this platform. Review collected by and hosted on G2.com.

AA
Director
Small-Business (50 or fewer emp.)
"Deepgram - 6 month experience"
What do you like best about Deepgram?

Launching OSCE Guide six months ago as a solo founder felt impossible at first—the costs alone were daunting. Joining the Deepgram startup program changed everything. Since then, we’ve gone from just an idea to hundreds of users, with a service that’s been rock-solid the entire time. Users especially love the hyper-realistic voices, which have gotten a ton of praise. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

The main downside is the cost. The minimum is $4K in credits, which is still high for early-stage startups with lower usage. It would be great if there was a lower tier for smaller teams or projects just getting started so we can all benefit from the high concurrency and speed Deepgram offers despite financial constraints. Review collected by and hosted on G2.com.

japendra o.
JO
software engineer
Small-Business (50 or fewer emp.)
"One Stop Solution for Speech and Text Services."
What do you like best about Deepgram?

Deepgram is a AI powered service provider that provides many services including speech to text, text to speech, sentiment analysis, entity analysis, summarization and many more. i like most about deepgram is it's speech services quality and customization. For example for batch transcription deepgram provides many configuration options like custom prompting for enhance accuracy, custom phrases detection and language auto detection. also deepgram has a multilingual supports (that is currently not provided by many other providers but deepgram has ability to do it that i like most) so it's enhance the readability of transcription. also deepgram has a clean developer documentation so it's very easy to understand for developers. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

one point that i dislike about deepgram is language support, although deepgram has nova-2 and nova-3 models for its speech services but that support less number of languages. but deepgram currently working on language enhancements to support more languages. Review collected by and hosted on G2.com.

Rafael H.
RH
CTO
Small-Business (50 or fewer emp.)
"Best STT tool we could find"
What do you like best about Deepgram?

The Speech to Text tool is the best we could find especially for Portuguese, but also for English and Spanish. It has very good performance both in terms of latency and accuracy. It has never been down during the period we were using or we had any problem. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

We still integrate Deepgram to Vapi, and let Vapi orchestrate the agent. Deepgram doesn't have as many features or is as intuitive to build the orchestration as Vapi. Review collected by and hosted on G2.com.

Abhishek V.
AV
"Reliable Real-Time Transcription with Excellent Support"
What do you like best about Deepgram?

I find Deepgram's speech-to-text models crucial for our AI interview product because they are among the very few APIs that are super reliable. The low latency performance is exceptional, especially since our product operates in real time and requires real-time streaming. Deepgram has provided a highly reliable solution with uptime much greater than 99.9 percent. The multilingual capabilities are integral, allowing us to conduct interviews in various languages, which is crucial for our diverse clientele in India. The customer support from Deepgram is outstanding and prompt, which is particularly beneficial for our small startup, positioning it above most other AI service providers. Additionally, the Deepgram API's developer-friendly interface made the initial setup straightforward and easy. Overall, these features collectively make Deepgram indispensable for our operations. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

I think Deepgram can have support for even more languages than it does today. Review collected by and hosted on G2.com.

21DCE003 P.
2P
Software Engineer
Small-Business (50 or fewer emp.)
"Deepgram a Perfect Service Provider for speech and text services"
What do you like best about Deepgram?

i am an existing customer of deepgram and uses it's services in our product by using its speech service api. the quality in speech to text is top level quality provided by deepgram with many additional supports including custom prompt option for accuracy enhancement, entity anaysis option, keywords detection, and other rich suppport given by deepgram that makes it very customizable. and one more thing is developer page is very insightful and easy to understand with its clean ui and proper documentation. on first login they provides around $200 credit that very helpful for testing. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

One thing that i expect more from deepgram is language support, currently nova-2 and nova-3 model of deepgram comes with less number of languages, but i'm appreciating deepgram because its continuously working on it for enhancements. Review collected by and hosted on G2.com.

GJ
Search Engine Marketing Specialist
Mid-Market (51-1000 emp.)
"Deepgram Review"
What do you like best about Deepgram?

I love how accurate Deepgram’s transcriptions are, even in noisy environments. The real-time transcription is super helpful for meetings, and the ability to customize models for specific industries makes it even more reliable. Plus, the voice analytics help me gain valuable insights from conversations easily. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

It is very easy to use and implement. I have been using it frequently and am really loving it. Any time I get stuck, I could easily reach out to the customer support team. I have no dislikes as yet. Review collected by and hosted on G2.com.

Hemant  R.
HR
quality assurance
Mid-Market (51-1000 emp.)
"A Qa Enginner's verdict: Powerful, precise, and developer-friendly"
What do you like best about Deepgram?

As a Qa Engineer, what I appreciate most is the exceptional combination of raw power and developer-friendly design. Specifically, two things stand out:

1. The clarity and reliability of the API

2. The 'Accuracy out-of-the-box' for complex audio Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

From a Qa perspective, the main challenge I'd want to investigate is the pricing model for extensive testing cycles. Building a robust test suite for a voice-enabled application requires executing thousands of API calls with varied audio files to cover different accents. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

Average Discount

26%

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Deepgram Features
Installation & setup Ease
Developer API & SDK
Software Integration
Accuracy in Noisy Settings
High-Volume Scalability
Environmental Noise Adaptation
Liveness Detection
Regulatory Compliance
Secure Communication Channels
Machine Learning & Adaptive Speech Recognition
Speaker Differentiation
Sentiment & Tone Analysis
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Deepgram