8am LawPay Reviews & Product Details

Ease of use, ability to recharge card, and the ability to set up reoccurring transactions. Review collected by and hosted on G2.com.

I don't really know of any downsides to using it. I enjoy it! Review collected by and hosted on G2.com.

I love how simple it is to use. I also love that it allows for the separation of your Operating and Trust accounts, so there is no confusion or commingling of funds. They have recently added several new features to make it even more easy for both the lawyer/law firm and the clients to use the platform. I am so glad I signed up several years ago. Review collected by and hosted on G2.com.

There isn't (or at least I haven't found) a spell-check feature. When I'm creating time entries and then when generating invoices for billing, I don't see where you can spell check your entries. Review collected by and hosted on G2.com.

I like how easy it is to invoice clients and that you offer payment plans for clients. Review collected by and hosted on G2.com.

No complaints other than I have not spent enough time with the offerings to understand the full capabilities. Review collected by and hosted on G2.com.

I think 8am LawPay presents a professional portal for clients to pay my fee, which is great. I use the quick bill function, which is really convenient when I'm talking to a potential new client. If they agree, I can send them a bill that they can pay on their phone or online, and I get retained right away so I can get to work. I also appreciate the calendar schedule for follow-up payments. Review collected by and hosted on G2.com.

I have difficulty tracking when people pay a quick bill versus a regular bill and making sure I look in the right spot to see when payments have come in. So one centralized location showing all transactions received would be helpful. Review collected by and hosted on G2.com.

It is very user friendly. The ability to schedule payment is great. Being able to recharge a client's card with their verbal or written authorization is a great feature. Reports are easy to generate. Review collected by and hosted on G2.com.

I dislike the constant changing of the entry screen. Review collected by and hosted on G2.com.

I like the ease of use of 8am LawPay for both myself and my clients. The platform's user-friendliness made it a key reason for switching from Clio, especially when it comes to ease of use and template creation in managing cases. Review collected by and hosted on G2.com.

The templates and case stages automations need improvement. I want more categories for message templates and a feature to click on case stages and give client updates. It would also be great to preload standard forms into client cases by adding a single folder of documents. Review collected by and hosted on G2.com.

The timekeeping/payment system has allowed me to work from home easily. It has streamlined the billing process. It provides the billing services that my small law office requires without being too big and complicated. Review collected by and hosted on G2.com.

That the timer times out so quickly, requiring me to spend minutes logging back in before I can turn off a timer. Review collected by and hosted on G2.com.

LawPay has been a game changer for our firm. Since the pandemic, we’ve been emailing 99% of our clients invoices. Clients requested an online payment option. LawPay provided that option through their secure payment portal, which integrates with our Juris billing system. We include a payment link on our invoices, which provides a simple and secure payment option for our clients by simply selecting the link provided. There is a separate link to accept client retainers and send payments directly to your client IOLTA account. Review collected by and hosted on G2.com.

The only downside to 8am LawPay is when a client payment via eCheck is rejected for whatever reason, because LawPay advances the funds to your account as a courtesy, we must reverse the payment until the payment is resubmitted and we can repost the transaction. It's a nice option that they offer but I'd rather the transaction be confirmed and paid before it's available in our account. This has happened only a few times in the years when been using LawPay. Review collected by and hosted on G2.com.

Easy to use and take payments. Fast notifications of payment receipts and/or failed payments. Easy to navigate the website. My firm has been using LawPay for quite some time, since I have recommended it and everyone enjoys it. LawPay makes receiving payments so much faster and easier for our clients. Customer support - used once and was easy to receive assistance. Overall, a great service that our firm enjoys using. Review collected by and hosted on G2.com.

I have no issues with LawPay. Always an easy and great experience. Review collected by and hosted on G2.com.

I find 8am LawPay to be a pretty easy-to-use website, which I appreciate. I'm able to make payment schedules and send out links to clients, which is quite useful. It gives me a variety of ways to get payments done, making the process more efficient. Also, the initial setup was pretty easy, they made it easy to handle, which I liked. Review collected by and hosted on G2.com.

You could use a little bit of improvement with some of the more complex payment plans giving you additional editing capabilities. It doesn't let you personalize it a 100%. And sometimes on the payment plans, if a card gets declined, it'll continue going on counting that week in that amount, to the final balance even though the money didn't actually get paid. Sometimes you have to go back if a client's card gets declined and charge them again, and make sure you have your own accounting follow-up on the unpaid balance. Review collected by and hosted on G2.com.