G2 reviewers report that Smokeball excels in overall user satisfaction, reflected in its higher G2 Score compared to 8am CasePeer. Users appreciate its efficiency, noting that "a lot of thought has gone into making processes quick and efficient," which enhances daily operations.
Users say that Smokeball's user-friendly interface significantly streamlines tasks, making it easier to manage files, documents, and calendars. In contrast, while 8am CasePeer is also praised for its simplicity, some users feel it requires more navigation effort, despite recent upgrades to improve usability.
According to verified reviews, Smokeball's implementation process is notably quick and intuitive, with users highlighting the ease of onboarding. This contrasts with 8am CasePeer, where some users have expressed that they needed multiple training sessions to fully grasp the platform's features.
Reviewers mention that Smokeball offers superior support quality, with a score that reflects its responsiveness and helpfulness. Users have noted that the support team is a "good partner in doing business," while 8am CasePeer, although still rated positively, has slightly lower satisfaction in this area.
Users highlight Smokeball's robust document management capabilities, with many praising its automation features that save time. In comparison, while 8am CasePeer provides solid document management, some users feel it lacks the same level of efficiency and automation that Smokeball offers.
G2 reviewers indicate that Smokeball's pricing is more accessible for small businesses, starting at $49, compared to 8am CasePeer's $79. This affordability, combined with its higher satisfaction ratings, makes Smokeball a more attractive option for budget-conscious firms.
Pricing
Entry-Level Pricing
8am CasePeer
CASEpeer Basic
$79.00
1 User Per Month
Cloud-based case management built for personal injury law firms.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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