# 5app Reviews
**Vendor:** 5app  
**Category:** [Learning Experience Platforms (LXP)](https://www.g2.com/categories/learning-experience-platforms-lxp)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 16
## About 5app
5app is an elegantly simple learning platform that creates a central hub for learning, communication, and knowledge-sharing within your organisation. No barriers, no roadblocks — just seamless access to the information you need to succeed. With over 30 global enterprise clients and users across 70+ countries, 5app is a trusted solution for businesses worldwide. Built for everyone — from SMBs and enterprises to non-profits — 5app can stand alone or seamlessly integrate with your existing tools.



## 5app Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of 5app, enabling seamless content creation and effective integration with existing systems. (11 reviews)
- Users appreciate the **excellent customer support** from 5app, with quick responses and effective troubleshooting available at all times. (10 reviews)
- Users value the **excellent support** from 5App, highlighting prompt assistance and effective troubleshooting throughout their experience. (8 reviews)
- Users praise the **easy setup** of 5app, noting a seamless implementation process and intuitive navigation for beginners. (6 reviews)
- Users commend the **excellent support** from 5app, appreciating quick responses and helpful troubleshooting when needed. (6 reviews)
- Flexibility (4 reviews)
- Implementation Ease (4 reviews)
- Integration Capabilities (4 reviews)
- Easy Creation (3 reviews)
- Features (3 reviews)

**What users dislike:**

- Users find that maximizing certain features demands a lot of **manual effort** , leading to low engagement levels. (2 reviews)
- Users note the **lack of automatic certificate generation** , which limits customization for completed training courses. (2 reviews)
- Users find the lack of **automatic certificate generation** for completed courses a significant limitation of 5app. (1 reviews)
- Users find the **complex administration** necessary for maximizing engagement to be a significant drawback of 5app. (1 reviews)
- Users find the **whole package and reporting costs** of 5app to be on the expensive side. (1 reviews)
- Inadequate Reporting (1 reviews)
- Manual Processes (1 reviews)

## 5app Reviews
  ### 1. A fantastic learning & engagement platform and incredible service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew S. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2025

**What do you like best about 5app?**

Aside from being ahead of the game and bringing cutting edge technology to us in an easy to use way, the real jewel in the crown of 5app is their partnership and the dedication and flexibility of the team to understand our needs and working with us to create solutions .

**What do you dislike about 5app?**

Having worked with 5app for over 5 years I can honestly say there is nothing to dislike!

**What problems is 5app solving and how is that benefiting you?**

5app is creating innovative ways to communicate with learners to create, manage, share and curate content in a simple and effective way.  They also bring new technologies front and centre and integrate with our existing content so we can utilise the power of AI in a way that benefits both the administrator and end user.

  ### 2. A brilliant tool for businesses of all sizes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ebony M. | Compliance Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about 5app?**

It is a user-friendly platform, the account management team are brilliant and are always on hand to support right the way through from the point of building your platform, configuring and implementing. 
There are a huge number of features available that the 5App team continually improve and update as well as adding brand new features frequently based on their customer needs and individual experiences. On top of that, the platform is able to integrate with a wide rage of other systems within our organisations ecosystem to provide the best user experience. 
For someone like me that didn't have an extensive background in L&D but managed the implementation process of this tool within our company, the process was seamless and stress free from start to finish

**What do you dislike about 5app?**

One thing that is not currently offered by 5App that I would find very useful is the automatic generation of certificates including the names of the staff member to download. There is the option to award a certificate for a completed training course but it is only a generic certificate created by yourself, it does not have the functionality to autogenerate the name of person who completed the course. 

Having said that, there are no aspects of 5App that I dislike, only areas with opportunity to improve

**What problems is 5app solving and how is that benefiting you?**

5App is due to release a content editor tool, which will allow administrators to manually update course completion dates for staff on their platform. This is particularly useful for our organisation as we have recently transferred our mandatory training from a different platform, over to 5App. With this content editor tool, I will be able to set completion dates for staff within 5App that previously completed the training through our other system which will in turn prompt them to complete the renewal at the time of that course expiring.

  ### 3. Simplicity and effectiveness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim F. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about 5app?**

There are lots of thing that make deploying and using the 5App platform a great experience. Firstly as an admin it is extremely efficient to use. I can get a piece of content up and deployed in seconds without any complexity at all. Secondly It reflects the content we are providing on 21st Century skills - if the platform did not match the users high expectations of a web experience then we would lose the user immediately. Our users love 5App! Thirdly the people at 5App are reachable and really helpful when i need some advice - although i have only needed advice a handful of times in the last 3 years because the platform just works. Lastly the Platform is extremely easy to implement and deploy - we have almost no queries from users trying to get onto the platform...again creating something that is as simple and seamless as this is very hard and the 5App team have done a great job.

**What do you dislike about 5app?**

None that i have encountered at all. I can honestly say that 5App does exactly what it purports to do.

**What problems is 5app solving and how is that benefiting you?**

Serving up content to large numbers of people in India  - acquiring and retaining their engagement - in a very 21stC manner.

  ### 4. 5App is a great product and the team are always on hand to help

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about 5app?**

5App is a great product which has enabled us to deliver on demand training for a new system which we have been rolling out to our customers. We haven't needed to use everything 5App offers but we can see the potential for future improvements. 

The support we have received has been excellent - the team are always on hand to help, quick to answer questions and troubleshoot issues and they have been a pleasure to work with. 

5App is easy to use to create and update the content we need.

**What do you dislike about 5app?**

Nothing at this point in time, we have been very happy with everything so far.

**What problems is 5app solving and how is that benefiting you?**

We are rolling out a new system to customers who are geographically distributed and whose diaries are challenging to coordinate (to deliver in-person training). 5App has provided us with a solution which they can access anywhere and which is presented in easy bite-size modules. Although it has not fully replaced the need for us to run training sessions it has been significantly reduced. This has enabled us to deliver this rollout more efficiently and increased training completion rates.

  ### 5. Practical functions and excellent customer service with very professional technical support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ho L. | Learning and Technology Advisor - HR/P&amp;C, Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about 5app?**

Impressed with the practical functions offered and the excellent customer service. The support team was very professional and provided top-notch technical assistance, ensuring my needs were met promptly and efficiently.

**What do you dislike about 5app?**

The cost for whole package and the reporting are a bit expensive.

**What problems is 5app solving and how is that benefiting you?**

Problem: Inconsistent training requirements across different business lines. 
Solution: 5app allows us to create and distribute uniform training modules that the specfics employees can access. 

Problem: Tracking progress through reports created my admin
Solution: The MyTeam feature provides line managers with the flexibility to track progress and activities, and to create reports themselves instead of requiring the admin to do so.

  ### 6. Transforming learning and comms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2025

**What do you like best about 5app?**

This is an essential part of so much of what we do. 
Engagement with our business communications, learning, and collaboration is at an all-time high in our business, and a lot of that is due to the hub. 

The hub changed the way we communicate and engage in our business. Our employees love it and so do our clients! The platform is easy to use as a learner and administrator and there are new features being added all the time. We regularly get to share our ideas about future developments for the product. The 5app team are great, and help set up and integration of the platforms in such a simple way.

There are some great new features in the roadmap this year.

**What do you dislike about 5app?**

The number of new features did slow down but has picked up pace in the last six months .

**What problems is 5app solving and how is that benefiting you?**

Consistent and timely comms to all employees. 
The ability for employees to consume learning in the flow of work. 
Managers can curate content specifically for their teams and track progess to help meet their objectives and drive performance.

  ### 7. A fantastic Learning and Engagement Platform that enables us to keep our virtual business connected

**Rating:** 5.0/5.0 stars

**Reviewed by:** Naomi B. | Chief Experience Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about 5app?**

The platform is easy to use and looks great

**What do you dislike about 5app?**

Certain features require a lot of administration to maximize engagement

**What problems is 5app solving and how is that benefiting you?**

The platform is used as our central learning and communications platform. It allows us to share business communications to our whole virtual workforce quickly and easily. It is used daily by the business to share knowledge and recommend learning content.

  ### 8. Great development, set up and support from 5app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about 5app?**

5App helped us set up on demand training for a new system we were launching and were on hand to help every step of the way. The ongoing support they have provided has been excellent. They are always available when we need them, have helped us to troubleshoot issues as they arise as well as making sure we are getting the most out of the features

**What do you dislike about 5app?**

Nothing to feedback currently, we are looking forward to continuing working with them in the coming year

**What problems is 5app solving and how is that benefiting you?**

Allows the users of our platform to train on how to use the platform in a short amount of time, also helps the users revisit and cover other areas whenever they need to

  ### 9. Fast, elegant, beautiful LXP and engagement platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ian K. | SVP, Head of Solution Architecture, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about 5app?**

It's as easy to use as an Apple TV or Roku. It's very fast, and the admin side is easy as well. It's easy to leverage Hemsley Fraser's learning content,  a company's own content, and third party content as well, side by side.

**What do you dislike about 5app?**

The new AI-search features that are being developed will solve the only wish I have, which is: search that gives me exactly what I want to see.

**What problems is 5app solving and how is that benefiting you?**

Helping me get access to learning and internal communications content.
Helping me find reference materials quickly.
Helping me share things with my company.

  ### 10. Fantastic app backed up by knowledgeable team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about 5app?**

The platform's design is intuitive, making navigation seamless even for beginners. The courses are well-organised, and the content is interactive. One of my favorite aspects of 5app is its flexibility and ability to work for a whole host of different needs.

Customer support at 5app is phenomenal as well. The 5app team is always quick to respond and eager to help with any questions or technical issues, which makes me feel valued as a user.

Overall, 5app has exceeded all my expectations. It’s a reliable, feature-rich platform that makes learning enjoyable and effective. I highly recommend it to anyone looking for a top-tier e-learning and LMS experience!

**What do you dislike about 5app?**

Yet to find anything significant and I'm confident I won't.

**What problems is 5app solving and how is that benefiting you?**

LMS platforms can be difficult to navigate for those not directly involved in the LMS or e-learning sphere but the UXP is fantastic and intuitive for learners of every kind.

  ### 11. Elegant and simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan T. | ICT Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2025

**What do you like best about 5app?**

The platfrom is quick and easy to use and rescales perfectly on any device. Admin on the side is super easy and smart teams have made our lives so much easier. Implementation is very smooth, Aby and the team were fantastic and guided us through the process with great ease.

**What do you dislike about 5app?**

Nothing currently, system is working as aspect. Keen to see the development of AI through 2025

**What problems is 5app solving and how is that benefiting you?**

We didn't have an internal LMS for training and development before 5app.

  ### 12. 5App develop some of the cutting edge products and help our business to stay ahead of the curve.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura P. | CSM, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2025

**What do you like best about 5app?**

Open to ideas and exploring different concepts/approaches.

**What do you dislike about 5app?**

Don't really have anything that I dislike.

**What problems is 5app solving and how is that benefiting you?**

Navigation on administration and new ways of working i.e. AI functionalities continuously evolving.

  ### 13. Excellent product with great customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about 5app?**

User-friendly tool that easily adapts to your business needs. Easy to manage as an admin and to integrate with, for example, Teams. Customer support is excellent. They are a very friendly team that responds quickly.

**What do you dislike about 5app?**

I can't think of any downsides to the product.

**What problems is 5app solving and how is that benefiting you?**

5App provides a learning platform that staff can use for self development in an area of interest. 
We can also share business content with staff through the platform to ensure their knowledge is up to standard.

  ### 14. Easy-to-implement and easy-to-use L&D platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Clarisse  L. | Talent Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about 5app?**

5app has great customer service and is easy to use once you get the hang of it.

**What do you dislike about 5app?**

I don't have much to compare it with. Maybe some features aren't always intuitive but they are constantly evolving the product, so issues get fixed.

**What problems is 5app solving and how is that benefiting you?**

It’s a platform where all my international colleagues can access the most up-to-date and curated training content. It makes our lives simpler.

  ### 15. A slick, smart platform - easy to use and an incredibly supportive team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about 5app?**

An easy to use platform - enables us to get content to relevant audiences

**What do you dislike about 5app?**

To get the most out of certain features, to truly drive engagement, requires a lot of manual effort

**What problems is 5app solving and how is that benefiting you?**

Helping us create more engaging ways of sharing business comms

  ### 16. Partnership with 5APP.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex M. | Senior Partnership Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about 5app?**

Working with 5APP has been seamless and productive. Their team is professional, supportive, and easy to work with.

Our clients have found their platform easy to use, and the implementation process/integration  is seemless.

**What do you dislike about 5app?**

We are still in the early stages, and are looking forward to seeing how this develops through 2025.

**What problems is 5app solving and how is that benefiting you?**

Better reporting and user experience.



- [View 5app pricing details and edition comparison](https://www.g2.com/products/5app/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+18%3A08%3A19+-0500&secure%5Bsession_id%5D=581dbb34-8cb6-4446-bc76-b4c4689f9d3c&secure%5Btoken%5D=7894ea0030878ff96ea7c7e1e794eb91277ff0ffbf785cbf75f4c9e84d2e448c&format=llm_user)

## 5app Features
**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Social Learning
- Content Creation
- Manager Portals
- Content Storage and Management
- Content Libraries

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Course Delivery**
- Learning Paths
- Communication & Notifications
- Assignment Scheduling

**Course Management**
- Gamification
- Varied User Types
- Certifications
- Industry Compliance 

**Platform**
- Customization 
- Integration APIs
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Interface**
- White Labeling
- Multilingual

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Manager Portals
- Content Storage and Management
- Content Libraries

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction

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