BetterUnite Features
Administration (10)
Reporting
21 reviewers of BetterUnite have provided feedback on this feature.
Reports on various important data and metrics.
Interaction Tracking
Based on 20 BetterUnite reviews.
The ability to track each interaction with donors and maintain a record of their giving history.
Donor Profiles
As reported in 21 BetterUnite reviews.
Profiles for each donor including contact information, interaction history, and giving history.
User Dashboard
14 reviewers of BetterUnite have provided feedback on this feature.
Allows users to customize their home page to display the information relevant to their role and tasks.
Donor Profiles
14 reviewers of BetterUnite have provided feedback on this feature.
Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes.
Reporting
This feature was mentioned in 14 BetterUnite reviews.
Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends.
Templates
This feature was mentioned in 13 BetterUnite reviews.
Provides standard templates for letters and emails and/or allows users to create their own.
Customization
14 reviewers of BetterUnite have provided feedback on this feature.
Creates custom fields to track information about donors or gifts that is specific to an organization.
CRM Integration
Integrates with nonprofit CRM tools to maintain accurate volunteer information and facilitate volunteer-to-donor pipelines.
Dashboards & Analytics
Tracks ongoing volunteer program data, such as total volunteers, hours served, and volunteer churn; manages volunteer data in customizable dashboards; generates standard and custom reports for volunteer program analytics.
Fundraising (6)
Campaign Management
As reported in 20 BetterUnite reviews.
The ability to plan and execute fundraising campaigns based around specific goals.
Online Donation Portal
Based on 20 BetterUnite reviews.
The ability to accept donations online via a website, social media, or mobile device.
Event Planning
As reported in 21 BetterUnite reviews.
Tools to plan fundraising events, including ticketing, registration, and attendance tracking.
Recurring Donations
This feature was mentioned in 19 BetterUnite reviews.
The ability to set up recurring donations of a specific amount at a chosen interval.
Peer-to-peer Fundraising
This feature was mentioned in 19 BetterUnite reviews.
The ability to create social media fundraising pages that are shareable and leverage social networks.
Mobile Capabilities
Based on 20 BetterUnite reviews.
The ability to use mobile devices to collect in-person donations at an event or kiosk.
Marketing (2)
Email Marketing
Based on 18 BetterUnite reviews.
Tools to create, customize, and send out mass marketing emails to specific donor groups.
Direct Mail Tools
17 reviewers of BetterUnite have provided feedback on this feature.
Tools to create paper flyers and other mailings to be sent via direct mail.
Donor Management (3)
Pledge Tracking
Based on 13 BetterUnite reviews.
Records gift pledges and updates remaining amount based on installments.
E-Document Storage
12 reviewers of BetterUnite have provided feedback on this feature.
Allows electronic files to be uploaded and stored within donor profiles.
Acknowledgments & Communications
Based on 14 BetterUnite reviews.
Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
Interoperability (3)
Event Tracking
Based on 13 BetterUnite reviews.
Stores event registration and ticketing information collected through online forms or manual data entry.
Gift Tracking
This feature was mentioned in 13 BetterUnite reviews.
Downloads gift information from integrated fundraising tools into donor profiles.
Fund Accounting
12 reviewers of BetterUnite have provided feedback on this feature.
Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation.
Constituent Management (3)
Constituent Profiles
Based on 18 BetterUnite reviews.
Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes.
Online Portal
Based on 18 BetterUnite reviews.
Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders.
Donor Communications
Based on 17 BetterUnite reviews.
Enables gift acknowledgment and letter and electronic communications with constituents.
Marketing Automation (3)
Email Marketing
Based on 16 BetterUnite reviews.
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders.
Campaign Management
Based on 14 BetterUnite reviews.
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Marketing ROI Analytics
This feature was mentioned in 14 BetterUnite reviews.
Analyzes effectiveness of an organization's various marketing activities
Workflow Automation (3)
Donor Prospecting
Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
Data Entry
This feature was mentioned in 16 BetterUnite reviews.
Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
This feature was mentioned in 14 BetterUnite reviews.
Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Reporting & Analytics (3)
Reporting
As reported in 15 BetterUnite reviews.
Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards
As reported in 16 BetterUnite reviews.
Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
Automated Reports
14 reviewers of BetterUnite have provided feedback on this feature.
Allows users to schedule automated reports to be pulled at a specified day and time.
Integrations (4)
Accounting
Based on 15 BetterUnite reviews.
Provides fund accounting support to track payments receivable and pending.
Fundraising
As reported in 19 BetterUnite reviews.
Supports online donation and event registration processing and imports fundraising data into records.
Sales POS
15 reviewers of BetterUnite have provided feedback on this feature.
Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation.
Donor Management
Syncs with donor management tools, or offers basic functionality on its own, to manage relationships and contact info for donors.
Proposal Management (1)
Task Management
Supports task and deadline tracking for grant-related actions; allows role-based access to be established.
Fund Tracking (1)
Grant Allocations
Tracks grant budgets to ensure expenditures are not exceeding established limits.
Impact & Outcomes (3)
Program Evaluation
Tracks ongoing progress against proposed program metrics; aggregates grantee progress based on funding area.
Data Analytics
Analyzes programmatic trends overtime to identify new funding priorities, weak program areas, or ROI on funding.
Dashboards
Allows users to customize the data they can view at-a-glance.
Volunteer Management (5)
Opportunity Listings
Creates and edits active volunteer opportunities to receive volunteer sign-ups.
Volunteer Tracking
Tracks contact, demographic, and affinity information for volunteers, as well as total service hours.
Volunteer Scheduling
Assists with assigning volunteer shifts and manages a master schedule.
Volunteer Profiles
Allows volunteers to create and manage personal profiles to maintain current information and volunteer interests.
Document Management
Stores all necessary documentation required for volunteers, such as resumes, background checks, and liaibility waivers.
Engagement & Communication Tools (3)
Gamification
Incentivizes engagement with reward badges or leadership boards based on number of volunteer hours served.
Mass Messaging
Allows email or text messages to be sent directly to specified volunteers, for the purpose of shift reminders or upcoming opportunities.
Donation Pages
Supports embedded or linked donation pages to encourage volunteer donations.


