Supply Chain & Logistics Software Resources

Articles and Discussions to expand your knowledge on Supply Chain & Logistics Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts and discussions from users like you.

Contents

Supply Chain & Logistics Software Articles

2023 Trends in the Supply Chain Industry

This post is part of G2's 2023 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Emily Malis Greathouse, director, market research, and additional coverage on trends identified by G2’s analysts.

by Anthony Orso

Ukraine Crisis Poses a New Threat to the Global Supply Chain

In G2’s 2022 Digital Trends, I discussed the difficulties facing the global supply chain and business strategies to overcome them. I identified international discrepancies in health regulations to fight the COVID-19 pandemic and geopolitical tensions as major obstacles toward achieving a stable supply chain and economy.

by Anthony Orso

Supply Chain Trends in 2022

This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

by Anthony Orso

Supply Chain & Logistics Software Discussions

Question on: KeepCard

What are some practical use cases for KeepCard beyond standard return prevention?

We’re interested in how ecommerce merchants are using KeepCard in day-to-day workflows beyond basic return reduction. For example, are you using it for preference-based returns, setup-related support issues, fraud screening, routing customers into an existing return portal, or testing keep offers by return reason? We’d be especially interested in examples from Shopify or WooCommerce stores and what kinds of products or return scenarios it works best for.

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One practical use case is preference-based returns in Shopify and WooCommerce stores, especially for things like sizing issues, changed-mind purchases, or “not as expected” cases. Another is using the same flow outside the package insert, such as in post-purchase emails or on the store site. It can also be useful for basic fraud and review handling, where verified orders move forward normally and higher-risk sessions can be routed into the standard return flow. For stores with meaningful return volume, even a modest reduction in avoidable returns can have a noticeable impact on margin and support workload.

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Answered: Almin Zolotic on April 28, 2026

For House of Parfum, KeepCard.io is useful beyond standard return prevention because it helps us handle softer post-purchase moments earlier, especially changed-mind or expectation-based cases. In beauty and fragrance, not every return request needs to become full reverse logistics, so KeepCard.io gives us a way to evaluate intent earlier, reduce unnecessary cost, and still keep the customer experience smooth.

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Answered: Ben Fischer on April 29, 2026

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