Speech Analytics Software Resources

While in a call, or at the end of a call, when trying to add a phone call to the contacts ist, it takes you into another screen, and by doing this you don't get to submit the disposition or you submit the disposition and then you have to go into activities later and find the call to add to contacts. Trying to add the person to contacts during the call interrupts performance. Is there another easier or faster way of adding someone to the contacts list?

I want to know if there are more easier ways to do task with the use of the tool.

I would like to recommend observe.AI to other group of people so that it will make their work feasible and effecient as well as in promoting quality work.