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SevenRooms addresses key operational challenges in restaurant reservations by streamlining booking management, centralizing guest data, and automating guest communications. According to reviewers, it reduces phone call volume through online booking, improves guest experience with real-time updates and table management, and helps maximize revenue with features like automated emails, upgrades, and waitlist management. The platform also enables detailed guest profiling and reporting, allowing for more personalized service and targeted marketing. However, some users note that the system’s complexity and abundance of features can create a learning curve, especially for new staff or smaller teams.
SevenRooms offers a comprehensive set of restaurant reservation features, including Reservations Management, Waitlist Status Tracking, Online Booking, Table Management, Customizable Reports, and Automated Campaigns. Reviewers highlight the value of its guest profiles, real-time table assignments, and automated communications for improving service and operational efficiency, with an ease of use rating of 9.2. The platform also supports multi-location management and integrates with POS systems for consolidated data. Some reviewers mention that certain features, such as waitlist options and mobile app functionality, are more limited or require manual intervention.
SevenRooms scores 9.2 for ease of use, 9.1 for ease of admin, and 9.0 for ease of setup, indicating a generally smooth experience for most users. Reviewers frequently describe the interface as user-friendly, intuitive, and easy to navigate, with setup often supported by responsive account teams. Daily tasks like booking, seating, and reporting are cited as straightforward, though some users find the breadth of features can be overwhelming at first. The lowest dimension is quality of support at 8.9, with a few reviewers noting slower response times or less effective live chat compared to other aspects.
SevenRooms most notably integrates with Lightspeed Retail for POS connectivity, which several reviewers mention as valuable for syncing reservations and sales data. Additional integrations include Google Analytics for tracking campaign performance and Stripe Payments for handling electronic transactions, with some users also referencing Toast and Mailchimp for marketing and operational workflows. While these integrations support a unified workflow, reviewers occasionally report issues with integration stability, such as glitches with Google integrations or limited POS compatibility, which can require additional troubleshooting or support.
SevenRooms uses a tiered, custom-quote pricing model, with no public entry price; all tiers require contacting the vendor for a quote. The Essentials tier includes core features like CRM, unlimited reservations, and automated campaigns, while the Growth and Premium tiers add multi-venue management, custom segmentation, events, and advanced reporting. Reviewers do not cite specific pricing figures but generally describe the platform as comprehensive, with some noting the need to purchase additional hardware (such as iPads) for certain features. No reviewers explicitly mention dissatisfaction with value, but some compare feature sets to alternatives like OpenTable.
Updated August 2026.
Total Products under this Category: 176
Last updated: September 01, 2026
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Highlighted products: OpenTable for Restaurants, SevenRooms, UMAI, Eat App, Yelp Guest Manager, Tock, and Hostie.
Underlying data: [Grid® JSON](https://www.g2.com/categories/restaurant-reservations/grids.json?focus%5B%5D=opentable-for-restaurants&focus%5B%5D=sevenrooms&focus%5B%5D=umai&focus%5B%5D=eat-app-eat-app&focus%5B%5D=yelp-guest-manager&focus%5B%5D=tock&focus%5B%5D=hostie)
Across The Street provides a Digital Marketing Toolbox that includes Restaurant Reservation, Catering Inquiries, Instant Special Offers and Surveys
We provide restaurant reservation software as a service
bookete.com eliminates clunky software and high portal fees, giving restaurants a minimalistic table management system and guests a seamless way to book in seconds.
BookingNinja is an online restaurant reservation system launched in 2019. With hundreds of thousands of bookings taken every month, commission free. BookingNinja offers a full featured restaurant yield management system, session control, ticketed events, CRM, deposits & payments and a wide range more to be one of the most highly customisable platforms for growing restaurants and entertainment venues.
BookioPro is an online reservation system for restaurant, which helps restaurant gain more (from) customers and customer can also buy gift vouchers from restaurant's online website and get them immediately in the mailbox.
Bookity is an online booking platform that lets restaurants and small businesses accept reservations and appointments without commissions. Create your own booking page, manage reservations, and reduce no-shows — all in one place.
Provides the best technology to restaurateurs for them to better understand and analyse customer's origin and behavior.
BookNow Software is a comprehensive booking and management platform designed to streamline operations for businesses in the leisure and entertainment industry. It offers a unified solution that integrates various aspects of business management, enhancing efficiency and customer satisfaction. Key Features and Functionality: - Online Booking System: Enables customers to make reservations seamlessly through a user-friendly interface. - Customer Relationship Management (CRM: Manages customer data, tracks interactions, and personalizes communication to enhance engagement. - Point of Sale (POS: Facilitates on-site transactions with an integrated POS system, supporting various payment methods. - Reporting and Analytics: Provides detailed insights into business performance, helping in informed decision-making. - Marketing Tools: Offers features like email campaigns and promotions to attract and retain customers. - Staff Management: Schedules staff shifts, tracks performance, and manages payroll efficiently. Primary Value and Solutions Provided: BookNow Software addresses the challenges of managing bookings, customer relationships, and operational tasks by offering an all-in-one platform. It simplifies administrative processes, reduces manual errors, and enhances the customer experience. By integrating various functionalities, it allows businesses to focus on growth and service quality, ultimately leading to increased revenue and customer loyalty.
Total Reviews: 1
Brisk Table Restaurant Booking System is a simple and free booking system for your restaurant. Brisk Table's Booking System is 100% free to use. Effortlessly manage all of your bookings in one place. Our intuitive admin panel allows you to view, manage, and control bookings in one centralized location. Brisk Table will generate a custom booking portal for your restaurant. When you link to this web portal on your current website and social media accounts your customers will be able to book tables online. It's that simple! When you receive a booking, you'll get an email notification and be able to view and edit your bookings by logging into our Restaurant Admin Interface. Our Booking System requires zero integration with your existing setup to work effectively - simply create your custom booking portal and begin accepting online bookings today.
