Best Professional Services Automation Software - Page 9

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Screendragon

Screendragon is an enterprise work management and orchestrated intelligence platform built for complex marketing, and agency operations.​ It combines structured work management with AI-powered workflow orchestration, giving organisations real-time operational intelligence across projects, people, budgets, approvals, and performance. By connecting planning, execution, governance, and reporting in one platform, Screendragon helps teams run work with confidence at scale.​ Designed for organisations managing high volumes of work, multiple stakeholders, and strict governance requirements, Screendragon is commonly used by enterprise content teams, in-house agencies, external agencies, and marketing project teams that need visibility, control, and automation beyond basic task management.​ Key capabilities include configurable workflows, automated and AI-assisted approvals, resource and capacity planning, financial forecasting, and advanced operational reporting. The platform adapts to existing processes rather than forcing rigid templates, making it well suited to complex or regulated environments.​ Screendragon is designed to work as part of a broader enterprise ecosystem. It integrates with existing tools and platforms and provides an open API, enabling organisations to extend workflows, automate data exchange, and connect Screendragon to their wider technology stack.​ Trusted by global organisations including Kellogg’s, BP, TBWA, and McCann Worldgroup.

Average Rating: 4.7/5.0

Total Reviews: 110

How Do G2 Users Rate Screendragon?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.8/10)
  • Portfolio Performance: 8.6/10 (Category avg: 7.9/10)
  • Workflow: 9.6/10 (Category avg: 8.4/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Screendragon?

  • Seller: Screendragon
  • Company Website:
  • Year Founded: 2001
  • HQ Location: London, England
  • Twitter: @screendragon
    4,101 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    86 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager
  • Top Industries: Marketing and Advertising, Consumer Goods
  • Company Size: 50% Medium, 45% Large

What Do G2 Reviewers Say About Screendragon?

AI-generated summary from verified user reviews

Pros
  • Users value the flexibility of Screendragon, appreciating its adaptability for diverse project scopes and workflows.
  • Users love the automation capabilities of Screendragon, making project tracking and management seamless and efficient.
  • Users value the effective communication from the Screendragon team, appreciating their responsiveness and adaptability to needs.
  • Users find Screendragon to be easy to learn and implement, with helpful resources enhancing their understanding and experience.
  • Users highlight the team's efficient response time, appreciating their flexibility and eagerness to assist with urgent needs.
Cons
  • Users face platform limitations that hinder flexibility and user-friendliness, complicating effective use in large organizations.
  • Users find the complexity of the admin console to be a barrier to a smoother user experience.
  • Users find the admin console complex, noting that it can lack user-friendly dynamics and ease of use.
  • Users find the confusing platform of Screendragon limits their ability to create reports independently and easily.
  • Users find reporting inadequate in Screendragon, facing challenges with manual builds and exporting data effectively.

What Are Recent G2 Reviews of Screendragon?

What Are G2 Users Discussing About Screendragon?

Updated August 2026.

How Many Professional Services Automation Software Products Does G2 Track?

Total Products under this Category: 210

Category Stats (Sep 2026)

  • Average Rating: 4.3/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Operating (+1.19%) - Among all products in this category, Operating recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Professional Services Automation Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 26,300+ Authentic Reviews
  • 210+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Professional Services Automation Software

G2 Grid® for Professional Services Automation Software plotting products by satisfaction and market presence

Highlighted products: Autotask, BigTime, Syncro, CMap, Deltek Vantagepoint, Kantata Professional Services Automation (formerly Mavenlink+ Kimble), SAP Cloud ERP (SAP S/4HANA Cloud), and Planhat.

Underlying data: [Grid® JSON](https://www.g2.com/categories/professional-services-automation/grids.json?focus%5B%5D=autotask&focus%5B%5D=bigtime&focus%5B%5D=syncro&focus%5B%5D=cmap&focus%5B%5D=deltek-vantagepoint&focus%5B%5D=kantata-professional-services-automation-formerly-mavenlink-kimble&focus%5B%5D=sap-cloud-erp-sap-s-4hana-cloud&focus%5B%5D=planhat)

ClarityDesk

ClarityDesk is a business management platform for services firms and agencies. It connects time tracking, invoicing, expenses, profitability analysis, capacity planning, and financial forecasting in a single application. Users log hours via weekly timesheets or a floating timer, then generate invoices across three billing models: retainer, time & materials, and fixed fee. The platform calculates project and client profitability by comparing revenue against labor costs. Team utilization reports show billable hours versus available capacity per staff member. Expense tracking includes receipt OCR, multi-currency conversion, markup percentages for billable expenses, and configurable approval workflows. Invoices support progressive fixed-fee, time & materials, and retainer billings, multi-tier approval chains, PDF generation, and direct email delivery to clients. Financial modules provide income statement, balance sheet, and cash flow views with actuals and forecasts. ClarityDesk integrates with QuickBooks Online and Xero. Pricing is seat-based across three tiers: Free (up to 3 users with time tracking and basic reports), Standard (adds invoicing, expenses, profitability reports, and time approval), and Pro (adds financial forecasting, utilization reports, and accounting integrations).

Who Is the Company Behind ClarityDesk?

Clientish

Clientish — All-in-One Client Management Software Clientish is an all-in-one client management software built for agencies, freelancers, consultants, service businesses, and professional teams to manage leads, clients, orders, projects, tasks, teams, invoices, payments, communication, and support from one place. It brings together the core capabilities businesses often look for in client management software for agencies and service-based teams. Instead of managing leads in one tool, project requirements in email, tasks in another app, invoices in separate billing software, and client conversations across different channels, Clientish brings the core client workflow together: ✅ Lead → Client → Order → Team → Tasks → Communication → Invoice → Payment → Support → Delivery ✅ Leads and CRM Clientish includes CRM software for agencies and service businesses that need to manage prospects before they become clients. Capture leads from a website, track owner, status, source, value and notes, schedule follow-ups, send or schedule emails, track email opens, detect and merge duplicates, and maintain a complete activity timeline. Prospects can also communicate through a private magic-link Lead Chat without creating an account. Once a deal is ready, a lead can be converted into a client without recreating the record. ✅ Client Management Keep client information and related activity together. Client profiles can include contact and billing details, notes, lifecycle status, balance, assigned team members, orders, invoices, tickets and activity history. Clientish also supports duplicate merging, saved filters, bulk actions, spreadsheet imports and exports. ✅ Services, Forms and Client Intake Clientish supports client onboarding software for agencies and service businesses through service catalogues, order forms and structured intake. Create services with pricing options, descriptions, images, categories and folders, then attach intake forms to collect project requirements when an order is placed. Conditional logic can show, hide, require or branch questions based on previous answers. Public forms and service payment links make it possible to connect Clientish workflows with a business website. ✅ Orders, Projects and Tasks Clientish combines order management software for agencies and project management software for agencies with structured task workflows. Manage orders with custom statuses, project/intake data, revisions, assignments, notes, tags, files and history. Orders can be assigned to internal or remote members and broken into tasks and sub-tasks with owners, due dates, statuses and completion tracking. These task management software for agencies capabilities also include a workspace-wide task board and per-member task views. Each order can have separate client-facing and internal team conversations, helping teams keep client communication separate from internal discussion. ✅ Team and Remote Member Management Clientish supports internal employees and remote workers or contractors through separate structures. Businesses can manage team members, departments, designations, roles and individual permissions. Remote members have separate roles, statuses, permissions, assignments and portal access. Work assignments can include descriptions, files and statuses, allowing businesses to coordinate client work without giving every person the same level of access. ✅ Roles and Permissions Granular permissions help control what each person can access. Permissions cover orders, tickets, clients, leads, invoices, services, forms, Live Chat, Team Messenger, team management, remote members and settings. Businesses can separately control sensitive information such as client email addresses, order and invoice amounts, client balances, refunds and payment settings. Department scoping can further restrict access to relevant orders, invoices, services, reports and team data. ✅ Branded Client Portal Clientish provides client portal software for agencies and service businesses, giving clients their own branded place to browse services, use the cart, place orders, complete intake forms, track order status and history, request revisions and communicate with the business. They can also view and download invoices, make payments through configured payment options, manage subscriptions and payment methods, use balance/deposits, open support tickets, use Live Chat, receive notifications and manage their profile. ✅ White-Label Agency Portal Clientish also supports a white-label client portal for agencies that want a more consistent branded client experience using their own company name, logo, brand colour and workspace subdomain. Eligible higher-tier plans can also remove the “Powered by Clientish” branding. This gives agencies and service businesses a client-facing environment that better reflects their own brand while clients access services, orders, invoices, payments, tickets and communication. ✅ Live Chat and Team Communication Client Live Chat supports real-time conversations, file and image attachments, pasted screenshots, typing indicators, read receipts, reactions, message editing, conversation transfer, pinning, search, presence and out-of-hours auto-replies. Team Messenger keeps internal communication separate with channels, direct messages, @mentions, threaded replies, reactions, files, typing indicators and presence. Orders and support tickets also maintain their own contextual conversations. ✅ Support Tickets Manage client support using configurable statuses, priorities, tags, assignments and CC watchers. Tickets support saved replies, attachments, internal team messages, notes, typing indicators, response-time expectations, related orders, history and client ratings. ✅ Invoices, Payments and Subscriptions Create invoices with line items, taxes, discounts, coupons and processing fees. Invoices can be emailed, downloaded as PDFs, shared through public payment links, manually marked as paid and refunded when required. Supported payment options include Stripe, PayPal, Paddle, aamarPay, SSLCommerz and manual bank transfer. Clientish also supports saved payment methods, client balance and deposits, tax rules, country-based tax rates, processing fees and payment test mode. Recurring services can be managed through subscriptions with service, amount, billing cycle, next payment date, status and history. Coupons can use percentage or fixed discounts, usage limits, expiry dates and service restrictions. ✅ Email, SMTP and Notifications Each workspace can configure its own SMTP and test the connection. Editable email templates support workflows such as signup, verification, password resets, orders, invoices, payments, tickets and subscriptions. Templates support shortcodes and live preview, while the Email Log records recipients and outcomes. Lead emails can also be scheduled. In-app notifications cover orders, invoices, payments, tickets, messages, Live Chat, mentions, leads, subscriptions, deposits and other supported events, with configurable notification preferences. ✅ Files, Reports and Activity Files shared through orders, tickets, Live Chat, Team Messenger, work assignments and other supported areas are catalogued in the Files section for easier search and access. Reports cover revenue, services, clients, orders, statuses, accounts, coupons and assigned orders, with date filtering and supported exports. Activity and history logs provide visibility into actions and changes across the workspace and individual records. ✅ Security and Account Controls Clientish includes email verification, Google Sign-In, password recovery, failed-login lockout, Google reCAPTCHA and session/device management. Two-factor authentication can use emailed codes or an authenticator app (TOTP), and businesses can require 2FA across their workspace. Users can review sessions and sign out other devices, while account changes such as email and password updates use confirmation workflows. ✅ Integrations Clientish supports integrations across payments, email, marketing, analytics, calendar and security, including supported payment gateways, workspace SMTP, Mailchimp, Google Analytics, Google Tag Manager, Google Calendar and Google reCAPTCHA. Integrations can be configured and, where supported, enabled, disabled and tested from the workspace. ✅ Five Dedicated Portals Clientish provides five separate portal experiences for different users: ✔ Agency Dashboard — for owners and co-admins managing the workspace. ✔ Client Portal — for clients managing services, orders, invoices, payments, subscriptions, support and communication. ✔ Team Portal — for internal employees, with access controlled by permissions. ✔ Remote Member Portal — for contractors and virtual staff with separate roles and permissions. ✔ Consumer Portal — for the business to manage its own Clientish plan, usage, invoices, subscriptions, payment methods, add-ons and platform support. ✅ Why Clientish? The value of Clientish is not one isolated feature. It is the continuity between the different stages of client work. A lead can become a client without recreating the record. Client information stays connected to orders. Orders can contain requirements, tasks, assignments, files and conversations. Billing stays connected through invoices, payments and subscriptions, while tickets and Live Chat support the relationship after delivery. For businesses currently managing these processes through a mix of spreadsheets, forms, email, chat apps, project tools, invoicing software and support systems, Clientish provides one software environment for managing more of the client journey.

Who Is the Company Behind Clientish?

Clousys

Clousys Business Solutions is an AI-powered Professional Services Operations Platform that helps businesses manage projects, resources, workflows, teams, and performance from one unified platform. With real-time insights and intelligent automation, Clousys helps professional services teams work smarter, improve productivity, optimize resources, and make faster business decisions.

Who Is the Company Behind Clousys?

  • Seller: Clousys
  • Year Founded: 2023
  • HQ Location: Pune, IN
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Coastline

Coastline is project management software built for service businesses. It brings together pipeline management, estimates, invoices, scheduling, task management, and team communication in one platform, so you can stop juggling disconnected tools. Built-in automations handle routine follow-ups and status updates, keeping projects moving without the manual overhead. From first contact to final invoice, Coastline gives service teams everything they need to close more jobs and deliver better work.

Who Is the Company Behind Coastline?

Curoxi

Curoxi is a customer operations platform for service teams that need one shared workspace for delivery, billing, support, documents, and follow-up. Instead of managing customer work across disconnected tools, teams can run each account from a single operational view where projects, releases, invoices, support requests, renewals, and customer documents stay connected. Curoxi helps companies reduce manual coordination, improve visibility across teams, and give both internal users and customers a clearer view of what is in progress, what is pending, and what comes next. It is built for businesses that want a more structured, scalable way to manage customer delivery and commercial operations end to end.

Who Is the Company Behind Curoxi?

Current Day

Current is an AI-native CRM and project-delivery platform for MSPs, built by an MSP that runs one. It does not replace your PSA - it runs on top of it, syncing two-way with ConnectWise, Autotask or HaloPSA, so the PSA stays the source of truth for time and billing. Projects are dependency-aware: move one date and the plan reflows around PTO, ticket load and real technician availability, with the critical path always on screen. Gantt, Kanban and calendar share one plan. The CRM builds pipeline on live PSA data, and shows account profitability from real contract lines, vendor cost and technician hours. Whitespace reads what each customer already buys, then flags recurring ticket and email demand for services they don't - with the evidence attached. AI is included, not upsold: project briefings, sales briefs, churn watch, SOW-to-project import and Strategic Business Reviews. Microsoft 365 native. Unlimited free partner-portal viewers. SOC 2 Type II audited.

Who Is the Company Behind Current Day?

DASO

DASO is the all-in-one project management and time tracking solution built specifically for consultants and advisors with 1-50 employees. We combine intuitive resource planning, invoicing, and real-time financial reporting into one simple platform—eliminating the clutter of generic tools so you can focus on billable hours and profitable projects.

Who Is the Company Behind DASO?

DAY ONE Software for Professional Services

Professional services operations on Salesforce. One operating view from Prospect to Payment: delivery, time, costs, WIP, invoicing.

Who Is the Company Behind DAY ONE Software for Professional Services?

Deltek Polaris

Deltek Polaris is PSA software for IT & consulting firms that brings people, projects, time, skills, billing, and revenue recognition together in one application — giving teams the speed to adjust plans quickly, the clarity to see risks early, and the control to protect margins as work happens. Built on the Deltek intelligent platform and designed for the way project-based teams operate, Polaris replaces disconnected tools and manual workarounds with industry-tuned intelligence and governance built in at every stage of the project lifecycle — plan, execute, and analyze. Best for: IT and consulting firms of any size that need to manage complex project delivery, utilization, and financial performance without the overhead of multiple disconnected systems. Use cases: - Staff projects using skills, certifications, availability, and workload without spreadsheet handoffs - Capture project time automatically from 100+ work apps and collaboration tools - Track project financials, billing status, and revenue recognition in real time - Surface delivery risks early and act before schedules slip or budgets overrun - Automate invoicing and manage revenue recognition against contract terms and milestones - Forecast resource demand and capacity the moment opportunities convert to active work Key Features: - Intelligent Timesheets by Dela — automated time capture from 100+ apps via ZeroTime (TM) - Skill-based resource matching with certification, availability, and workload controls - Project risk scoring with automated alerts for scheduling, cost, and workload issues - Automated billing, invoicing, and rules-driven revenue recognition (ASC 606 / IFRS 15) - Dashboards and analytics with BI connectors (Tableau, Power BI) - Out-of-the-box integrations with ERP, CRM, and HRMS systems Why IT & consulting firms choose Polaris PSA: - Time gets captured without asking people to enter it. Dela, the AI orchestrator, automatically pulls project hours from 100+ productivity and collaboration tools eliminating manual entry and improving billing accuracy. - The right people reach the right projects, every time. Polaris matches resources using skills, certifications, availability, and workload — not guesswork , reducing staffing gaps and overallocation. - Revenue recognition closes up to 7 days faster. Rules-driven recognition policies run automatically against contract terms and milestones, with clean audit trails built in, not bolted on. Used by: IT services firms, management consultancies, and technology firms managing project-based delivery across commercial and government work. Finance, operations, and resource management teams rely on Polaris to keep delivery predictable and margins intact. Customers using Polaris have seen a 40% improvement in time-to-hire, a 20% improvement in forecast

Who Is the Company Behind Deltek Polaris?

  • Seller: Deltek
  • Year Founded: 1983
  • HQ Location: Herndon, VA
  • Twitter: @Deltek
    6,574 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,828 employees on LinkedIn®
Nathan Calabrese
NC
Researched and written by Nathan Calabrese
Updated October 3, 2024