# Best Patient Identity Resolution Software - Page 2 *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Patient identity resolution software—also referred to as healthcare identity resolution, enterprise master patient index (EMPI), or patient identity management software—facilitates the creation of a single, holistic record view of each patient. Hospital or clinic staff and health care administrators can use patient identity resolution software to deduplicate medical records, minimize errors in patient records, and improve clinical processes. The software pulls patient information from electronic health records (EHRs), hospital systems, pharmacies, and other consumer data sources to coordinate patient data across the health care ecosystem. Patient identity resolution software enables care providers to consolidate patient data that had been historically fragmented across differing systems, facilities, and operations. There are slight differences between patient identity resolution and [provider data management software](https://www.g2.com/categories/provider-data-management-pdm). Though both systems mine databases to ensure accuracy and updated records, while simultaneously mitigating compliance risks, the latter is focused on qualifying providers, not aggregating and verifying patient information. Additionally, some [identity verification software](https://www.g2.com/categories/identity-verification) and [identity resolution software](https://www.g2.com/categories/identity-resolution) vendors do offer a health care-specific solution; however, these solutions must not be customer-facing and they must be able to evaluate and resolve the patient information found health care-related databases to be included in the Patient Identity Resolution category. To qualify for inclusion in the Patient Identity Resolution category, a product must: - Mine, evaluate, and identify the attribute information that resides in the databases of health care (and related) organizations - Leverage machine learning, fuzzy matching, or other rules-based technology to automate the assessing and performing of identity resolution - Comply with industry regulation like HIPAA ## How Many Patient Identity Resolution Software Products Does G2 Track? **Total Products under this Category:** 31 ### Category Stats (Jul 2026) - **Average Rating**: 4.32/5 The average rating of products in this category, based on all submitted ratings *Last updated: July 17, 2026* ## How Does G2 Rank Patient Identity Resolution Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 0+ Authentic Reviews - 31+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Patient Identity Resolution Software Is Best for Your Use Case? - **Best Free Software:** [OptimalCloud](https://www.g2.com/products/optimalcloud/reviews) --- **Sponsored** ### Workvivo Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2331&secure%5Bchosen_at%5D=2026-07-17T13%3A30%3A59Z&secure%5Bdisplayable_resource_id%5D=591&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=116295&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=116295&secure%5Bresource_id%5D=2331&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-identity-resolution%3Fpage%3D2&secure%5Btoken%5D=624d679670594197c3e9a9178f4e590b7ca3a1c95e0d0be4f5b22d85b7c37de5&secure%5Burl%5D=https%3A%2F%2Fwww.workvivo.com%2Flp-hq-digital-workplace%2F&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Patient Identity Resolution Software Products in 2026? ### 1. [QuadraMed SmartAccess](https://www.g2.com/products/quadramed-smartaccess/reviews) SmartAccess (Patient Registration Validation Solutions) patient recognition technologies include an enterprise-wide search using a proprietary probabilistic algorithm. **Who Is the Company Behind QuadraMed SmartAccess?** - **Seller:** [QuadraMed Healthcare Identity Experts](https://www.g2.com/sellers/quadramed-healthcare-identity-experts) - **Year Founded:** 2002 - **HQ Location:** Niagara Falls, US - **Twitter:** @QuadraMed (347 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/harris-data-integrity-solutions/ (56 employees on LinkedIn®) ### 2. [QuadraMed SmartID Platform](https://www.g2.com/products/quadramed-smartid-platform/reviews) SmartID Platform (Enterprise Master Patient Index) includes real-time duplicate and overlay detection and robust enterprise-wide patient search based on an algorithm in matching patient records. **Who Is the Company Behind QuadraMed SmartID Platform?** - **Seller:** [QuadraMed Healthcare Identity Experts](https://www.g2.com/sellers/quadramed-healthcare-identity-experts) - **Year Founded:** 2002 - **HQ Location:** Niagara Falls, US - **Twitter:** @QuadraMed (347 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/harris-data-integrity-solutions/ (56 employees on LinkedIn®) ### 3. [Rhapsody EMPI](https://www.g2.com/products/rhapsody-empi/reviews) Accurate identity data improves clinical and operational outcomes, yet it is often inaccurate, incomplete, or inconsistent. These challenges can erode patient and clinician trust, divert engineering attention from core competencies, make it difficult to implement patient-centered initiatives, and ultimately result in revenue loss. Rhapsody® EMPI enables healthcare organizations to know their patients better. By associating records across disparate systems, an EMPI forms a single, comprehensive view of each person that can be shared upstream and downstream to facilitate person-centered initiatives from care coordination to patient engagement. Through efficiencies gained with a next-generation EMPI, your team can focus their time and talent on the most impactful work. **Who Is the Company Behind Rhapsody EMPI?** - **Seller:** [Rhapsody](https://www.g2.com/sellers/rhapsody) - **HQ Location:** Boston, US - **Twitter:** @rhapsodyhealth (473 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/lyniate/ (362 employees on LinkedIn®) ### 4. [RightPatient](https://www.g2.com/products/rightpatient/reviews) RightPatient saves millions of dollars for health systems by preventing denied claims that are caused by patient misidentification. **Who Is the Company Behind RightPatient?** - **Seller:** [CloudApper](https://www.g2.com/sellers/cloudapper-871c91eb-93cf-45f9-b02c-8cebab83dc4b) - **Year Founded:** 2018 - **HQ Location:** Atlanta, GA - **Twitter:** @CloudApperAI (305 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cloudapperai/ (32 employees on LinkedIn®) ### 5. [SBS Patient Identity Resolution](https://www.g2.com/products/sbs-patient-identity-resolution/reviews) SBS is a Dubai-based software house that provides the most innovative healthcare solutions & medical software for all healthcare providers with different sized across the MENA region with operations in the USA, Saudi Arabia, Kuwait, Bahrain, Qatar, and Egypt. **Who Is the Company Behind SBS Patient Identity Resolution?** - **Seller:** [Superior Business Solutions](https://www.g2.com/sellers/superior-business-solutions) - **Year Founded:** 1924 - **HQ Location:** Grand Rapids, US - **LinkedIn® Page:** https://www.linkedin.com/company/superior-business-solutions (51 employees on LinkedIn®) ### 6. [Siftwell Analytics, Inc.](https://www.g2.com/products/siftwell-analytics-inc/reviews) Siftwell Analytics, Inc. is a healthcare analytics company that leverages artificial intelligence to transform raw data into actionable insights. By analyzing extensive health plan data—including claims and social determinants of health—Siftwell empowers healthcare providers to make informed decisions, enhance patient outcomes, and reduce costs. **Who Is the Company Behind Siftwell Analytics, Inc.?** - **Seller:** [Siftwell Analytics, Inc.](https://www.g2.com/sellers/siftwell-analytics-inc) - **Year Founded:** 2022 - **HQ Location:** Charlotte, US - **LinkedIn® Page:** https://www.linkedin.com/company/siftwell (16 employees on LinkedIn®) ## What Is Patient Identity Resolution Software? [Health Care Software](https://www.g2.com/categories/health-care)