# Best Patient Engagement Software - Page 16

## How Many Patient Engagement Software Products Does G2 Track?

**Total Products under this Category:** 404

### Category Stats (Aug 2026)

- **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Patient Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,700+ Authentic Reviews
- 404+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Patient Engagement Software
 ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612)

Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Adit, and Pabau Practice Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management)

**Sponsored**

### Canny

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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-03T23%3A09%3A36Z&secure%5Bdisplayable_resource_id%5D=239&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=38122&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=38122&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%3Fpage%3D16&secure%5Btoken%5D=b9bb33441a008b85238fdcddef03047d207096bdd9a97e447c7f14f6f61504d0&secure%5Burl%5D=https%3A%2F%2Fcanny.io%2Fregister%3Futm_campaign%3Dg2-cpc-sponsored-placement%26utm_medium%3Dcpc%26utm_source%3Dg2&secure%5Burl_type%5D=free_trial)

### [Dialog Health](https://www.g2.com/products/dialog-health/reviews)

Dialog Health is a HIPAA-compliant, two-way texting platform designed to enhance communication within the healthcare sector. By facilitating seamless interactions between healthcare providers and patients, it aims to improve engagement, reduce staff workload, and boost patient satisfaction. The platform offers a suite of features tailored to meet the unique challenges of healthcare communication, ensuring secure and efficient messaging without the need for additional apps. Key Features and Functionality: - Two-Way Texting: Enables effortless sending, receiving, and responding to messages, supporting both automated and freehand replies to maintain natural conversation flows. - No App Requirement: Patients can engage directly via text messages on their mobile devices without downloading additional applications. - Automated Messaging: Supports appointment reminders, confirmations, and follow-ups, reducing no-show rates and enhancing patient compliance. - Personalization and Audience Filtering: Utilizes dynamic tags and data fields to customize messages, increasing relevance and engagement. - Multi-Language Support: Accommodates diverse patient populations by offering messaging in multiple languages. - Real-Time Analytics: Provides actionable insights through real-time data tracking and reporting, allowing for continuous improvement of communication strategies. - Integration Capabilities: Seamlessly integrates with existing healthcare systems, including EHRs and CRMs, to enhance current workflows. Primary Value and Solutions Provided: Dialog Health addresses critical communication challenges in healthcare by offering a secure and efficient texting solution that improves patient engagement and operational efficiency. By automating routine communications such as appointment reminders and follow-ups, the platform reduces staff workload and minimizes no-show rates. Its personalized messaging capabilities foster stronger patient-provider relationships, leading to higher patient satisfaction and better health outcomes. Additionally, the platform's compliance with HIPAA and other industry standards ensures the confidentiality and security of patient information, making it a trusted tool for healthcare organizations aiming to modernize their communication strategies.

#### Who Is the Company Behind Dialog Health?

- **Seller:** [Dialog Health](https://www.g2.com/sellers/dialog-health)
- **Year Founded:** 2011
- **HQ Location:** Franklin, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=42e7aefce403a2f948831e0ddf47c94831e5f2133d2ad8cd5a966e54e98338f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3588643&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

### [Digital Pharmacist](https://www.g2.com/products/digital-pharmacist/reviews)

Stand out from your competition. Digital Pharmacist offers HIPAA-compliant, cloud-based solutions to help your pharmacy attract new customers, increase efficiencies, and grow your business. From communications and adherence to digital marketing and reputation management, we provide you with everything you need to be successful in the digital age. We prove our value by giving you access to metrics that showcase results and creating products that both integrate with each other and multiple pharmacy management systems. With a deep understanding of the pharmacy industry paired with our customer-centric culture, Digital Pharmacist helps you transform the way you do business.

#### Who Is the Company Behind Digital Pharmacist?

- **Seller:** [Digital Pharmacist](https://www.g2.com/sellers/digital-pharmacist)
- **Year Founded:** 2010
- **HQ Location:** Austin, US
- **Twitter:** @Digital\_Pharm  
6,775 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5c88c8e9ae58b338d609c0be536222127dc2c0546ff9bce8a26ab781c3d9f4db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdigitalpharmacist&secure%5Burl_type%5D=linkedin_company_website)  
78 employees on LinkedIn®

### [Digitalrx](https://www.g2.com/products/digitalrx-io-digitalrx/reviews)

DigitalRX offers a white-labeled software solution for clinics and healthcare professionals to create customized websites and apps in just 24 hours. Our solution offers a branded clinic website, a branded clinic app, a doctor app, and a clinic admin portal all with amazing features designed to help healthcare professionals succeed in their online healthcare journey. With DigitalRX, healthcare providers can reach more patients, provide better care, and have a strong online presence in today's healthcare landscape.

#### Who Is the Company Behind Digitalrx?

- **Seller:** [Digitalrx.io](https://www.g2.com/sellers/digitalrx-io)
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a3a1a627c1090abb94025b82a857bc011a8322e2023cffe7b1f01548eacd4003&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdigitalrx-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

### [Docent Health](https://www.g2.com/products/docent-health/reviews)

Docent Health ensures you can deliver great customer experience, consistently across the enterprise. Holistic customer relationship integration between marketing, experience and operations to ensure your patients feel known, valued and heard wherever they go.

#### Who Is the Company Behind Docent Health?

- **Seller:** [Docent Health](https://www.g2.com/sellers/docent-health)
- **HQ Location:** Bethesda, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f663cec11b4f40cc913cc8004721bc6bf7359e38ce979479ca621f83b7f25f33&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10394468&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [DragonCare](https://www.g2.com/products/dragoncare/reviews)

We want to reshape the digital healthcare space by improving facilitation of data flow between the healthcare sector and biomedical sector, and also shifting the patient journey paradigm from a provider-centric model to a more patient-centered system of delivery.

#### Who Is the Company Behind DragonCare?

- **Seller:** [Vault Dragon](https://www.g2.com/sellers/vault-dragon)
- **Year Founded:** 2013
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22cfd8077464fe582203c16f21f7c88b5c0e8043f79f762895e1f0413e94cce6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvault-dragon-pte-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

### [DrMemo](https://www.g2.com/products/drmemo/reviews)

Patients forget up to 80% of what they’re told during medical visits. DrMemo helps close that gap by letting doctors turn common care instructions into short, reusable videos delivered by an AI avatar that looks and sounds like them. Each patient receives a tailored set of instructions they can rewatch anytime through a simple link. The result is hours saved for doctors and more accurate execution of care instructions by patients.

#### Who Is the Company Behind DrMemo?

- **Seller:** [DrMemo](https://www.g2.com/sellers/drmemo)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1f1f3bcd85a72b4c0d84bad7166182db546478d809cb01d7dba2719cc979a7e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdrmemo%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [DuetPatient](https://www.g2.com/products/duetpatient/reviews)

DuetPatient is a software platform that enables institutions, doctors, & patients to create better outcomes.

#### Who Is the Company Behind DuetPatient?

- **Seller:** [Duet Health](https://www.g2.com/sellers/duet-health)
- **HQ Location:** N/A
- **Twitter:** @duethealth  
1,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Easocare](https://www.g2.com/products/easocare-easocare/reviews)

We’re here to make healthcare easier, efficient & smart. Easocare is a DPIIT approved Startup from the Government of India. It is a Mumbai based digital healthcare startup which aims to unify all the medical facilities on one platform accessible from web and mobile. Showcasing our tagline as ‘Transforming healthcare through technology’, Easocare aims to make healthcare easy & interactive to each and every individual.

#### Who Is the Company Behind Easocare?

- **Seller:** [Easocare](https://www.g2.com/sellers/easocare)
- **Year Founded:** 2019
- **HQ Location:** Mumbai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=653537c9dd92b9148bc13044007a28bbc3ade025de899fd16b7cfedb812015df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F40675452&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Ecover Response](https://www.g2.com/products/ecover-response/reviews)

Ecover Global develops custom engagement platforms specifically for use in complex industries such as municipalities, federal agencies, healthcare, and academia. The company is an engagement disruptor that believes services at any level are reinforced with effective digital communications and the mass distribution of timely, reliable information. Ecover Response is Ecover Global’s emergency communication app that helps communities through a range of possible situations from pandemics to natural disasters. It is a secure, multi-media emergency notification app built with streamlined simplicity in mind. From its straightforward user interface to its simplified backend portal, Ecover Response provides efficient communication in times of emergency.

#### Who Is the Company Behind Ecover Response?

- **Seller:** [Ecover Global](https://www.g2.com/sellers/ecover-global)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Efeedor](https://www.g2.com/products/efeedor/reviews)

At Efeedor, our mission is to leverage technology to bridge the gaps in healthcare experiences.

#### Who Is the Company Behind Efeedor?

- **Seller:** [Efeedor](https://www.g2.com/sellers/efeedor)
- **Year Founded:** 2017
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5498d91bd87dd3bb6ed5f77df6341970fae45e97dc3b6cfc03a37954b661ffbe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fefeedor%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

### [Eldermark](https://www.g2.com/products/eldermark/reviews)

Eldermark, the only true ERP software solution for the senior housing market, unites clinical, sales, engagement, and financial operations. Eldermark's state of the art technology with modern user interface leverages AI, predictive and prescriptive analytics, and is backed by decades of clinical expertise to ensure regulatory compliance and enhance decision-making, care efficiency, and revenue capture. Information at your fingertips, delivered to the right people, at the right time, in the right place. If you're looking to increase revenue, enhance care, simplify work, and create more meaningful resident outcomes, visit eldermark.com to experience the transformative power of centralized software solutions built specifically for senior living. Learn how you can optimize your business to generate an additional $1,263 in revenue per resident each month, save 12 hours of admin time each week, and increase your move-in rates by 20%!

**Average Rating:** 4.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Eldermark?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Eldermark?

- **Seller:** [Eldermark Assisted Living Software](https://www.g2.com/sellers/eldermark-assisted-living-software)
- **Company Website:** www.eldermark.com
- **Year Founded:** 1991
- **HQ Location:** Minneapolis, US
- **Twitter:** @EldermarkLLC  
206 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c7a70e2bd7249e755a7f82399cd2cbf95b31c34f9a9206b376c2a1d19f4d62ea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feldermark%2F&secure%5Burl_type%5D=linkedin_company_website)  
65 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Large, 33% Medium

#### What Do G2 Reviewers Say About Eldermark?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **excellent customer support** of Eldermark, enhancing the integration and implementation of new programs.
- Users value the **customizability** of Eldermark, finding it enhances user-friendliness and supports seamless integration of new features.
- Users value the **ease of use** of Eldermark, praising its user-friendly interface and excellent support.
- Users value the **easy integrations** of Eldermark, appreciating the strong support in implementing new programs seamlessly.
- Users find the **implementation ease** of Eldermark exceptional, benefiting from user-friendly design and excellent support.

#### What Are Recent G2 Reviews of Eldermark?

**["Great Software for Long Term Care"](https://www.g2.com/survey_responses/eldermark-review-10799768)**

**Rating:** 4.0/5.0 stars

_— Jennifer K._

[Read full review](https://www.g2.com/survey_responses/eldermark-review-10799768)

**["ELDERMARK"](https://www.g2.com/survey_responses/eldermark-review-1879052)**

**Rating:** 4.5/5.0 stars

_— Verified User in Pharmaceuticals_

[Read full review](https://www.g2.com/survey_responses/eldermark-review-1879052)

#### What Are G2 Users Discussing About Eldermark?

- [What is Eldermark Senior Living used for?](https://www.g2.com/discussions/what-is-eldermark-senior-living-used-for)

### [Elixir - Healthcare Practice Management Suite](https://www.g2.com/products/elixir-healthcare-practice-management-suite/reviews)

Elixir is a top-rated Practice Management Suite dedicated to offering comprehensive, customizable solutions across the business spectrum from CRM, EHR to RCM system. Elixir is fully customizable and scalable, powered by World's #1 Cloud solution, Salesforce. Features include e-prescription, note template builder, group and individual scheduling, appointment reminders, treatment plans, progress notes, outcome measurement tools, medication management and more

#### Who Is the Company Behind Elixir - Healthcare Practice Management Suite?

- **Seller:** [ElixirEHR](https://www.g2.com/sellers/elixirehr)
- **Year Founded:** 2003
- **HQ Location:** San Ramon, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e04a70d4eff3ae3b9d8047c7c336e851a7d4a94b8a46e504f1c0aaf464fb875c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14659095&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Elixir - Healthcare Practice Management Suite?

**["ElixirSuite- All in One Solution of all your HealthCare needs"](https://www.g2.com/survey_responses/elixir-healthcare-practice-management-suite-review-9742219)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/elixir-healthcare-practice-management-suite-review-9742219)

### [eMedicalPractice](https://www.g2.com/products/emedicalpractice/reviews)

eMedicalPractice offers medical pratice software such as medical billing software, electronic health records (EHR), medical billing, electronic medical records and MIPS registry.

#### Who Is the Company Behind eMedicalPractice?

- **Seller:** [eMedPractice.com](https://www.g2.com/sellers/emedpractice-com)
- **Year Founded:** 2008
- **HQ Location:** Delray Beach, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6d29bfda83416f089977a4cd1da28b20c6966dbfc2dfde89666c0188d7241d99&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femedicalpractice&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

### [Empara](https://www.g2.com/products/empara/reviews)

Empara is a developer of mission-driven healthcare technology. We’re shaping the healthcare businesses of tomorrow – lowering costs and improving outcomes with hyper-intuitive solutions that make healthcare easy, rewarding and affordable. Acting as the bridge between sophisticated technology and the healthcare sector, Empara is the place where people and healthcare seamlessly connect.

#### Who Is the Company Behind Empara?

- **Seller:** [Empara](https://www.g2.com/sellers/empara)
- **Year Founded:** 2015
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a560046b62760982fb493fc9e141e1c9abc95dda776f79a60da0bf7a542d44a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fempara-io%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [Enable Healthcare](https://www.g2.com/products/enable-healthcare/reviews)

For 15 years, Enable Healthcare has been a prominent player in the EHR market. Our state-of-the-art AI-powered EMR software, is reshaping how healthcare professionals handle patient records. Packed with outstanding features such as advanced assessment and planning automation capabilities, reduced charting time, and precise patient risk prediction, this software represents the ultimate solution for healthcare providers aiming to improve efficiency and deliver optimal patient care.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Enable Healthcare?

- **Seller:** [Enable Healthcare](https://www.g2.com/sellers/enable-healthcare)
- **Year Founded:** 2008
- **HQ Location:** East Hanover, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d46fb00cab0ae66bdafbf8de718bf98ed2f1f2810c8558252105449aaa99adfc&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fenable-healthcare-inc&secure%5Burl_type%5D=linkedin_company_website)  
189 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Enable Healthcare?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **AI integration** of Enable Healthcare for its seamless management of practice data and scheduling.
- Users benefit from the **easy appointment scheduling** feature, simplifying practice management and enhancing overall efficiency.
- Users value the **automation features** of Enable Healthcare, streamlining practice data management and patient processing efficiently.
- Users value the **efficient billing processing** in Enable Healthcare, streamlining financial management in their practices.
- Users value the **billing support** in Enable Healthcare, streamlining invoice processing and enhancing practice management efficiency.

##### Cons

- Users express frustration with the **lack of customization** options for the dashboard, limiting personal functionality and preferences.
- Users experience **limited customization** options for the Enable Healthcare dashboard, impacting their overall satisfaction.

#### What Are Recent G2 Reviews of Enable Healthcare?

**["A Top EMR solutions - Enable Healthcare"](https://www.g2.com/survey_responses/enable-healthcare-review-10406231)**

**Rating:** 5.0/5.0 stars

_— Quazi Motahar H._

[Read full review](https://www.g2.com/survey_responses/enable-healthcare-review-10406231)

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- [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc)
- [Other Patient Experience](/categories/other-patient-experience)
- [Patient Case Management](/categories/patient-case-management)

- [Patient Intake](/categories/patient-intake)
- [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm)
- [Patient Scheduling](/categories/patient-scheduling)

- [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm)

[Browse Patient Engagement Themes](/categories/patient-engagement/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers.

Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging).

Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration).

To qualify for inclusion in the Patient Engagement category, a product must:

- Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms
- Improve or provide insight to healthcare organizations on ways to improve patient satisfaction
- Track and measure improvement of patient experience

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