Ascend by Dentrix is cloud-based dental practice management software designed to help dental practices manage the entire patient journey on one connected platform. Built for practices of all sizes, Ascend brings together clinical, administrative, and financial workflows to help teams simplify day-to-day operations, reduce administrative burden, and spend more time focused on patient care.
Ascend supports dentists, hygienists, office managers, and administrative teams with tools for managing workflows across the practice. From attracting and scheduling patients to verifying insurance eligibility in real time before patients arrive, managing appointments, submitting claims, handling billing and collections, and communicating with patients, Ascend helps connect the workflows practices rely on every day. Real-time eligibility helps teams access current coverage information within their workflow and can write detailed benefits into coverage tables, reducing manual entry and helping the front office prepare for appointments before the patient walks through the door.
Ascend also brings AI into everyday dental workflows. Ascend Voice Notes Ambient helps streamline clinical documentation by capturing patient-provider conversations and turning them into structured clinical notes, helping providers spend less time documenting and more time focused on patients. Ascend Voice Perio brings voice-enabled technology to periodontal charting, helping clinical teams capture perio findings with less hands-on keyboard entry. An AI receptionist helps practices manage patient interactions and routine front-office needs, extending automation beyond the operatory.
Additional capabilities include AI-powered imaging, advanced clinical charting, insurance and claims management, billing and collections, patient scheduling, patient communications, and practice reporting. Together, these tools help practices connect clinical care with front-office and revenue-cycle workflows, reduce repetitive administrative work, and create a more efficient experience for both dental teams and patients.
Security is also built into the Ascend platform. Ascend meets SOC 2 Type II standards, with security measures that include TLS encryption, role-based access, and centralized data controls. As a cloud-based solution, Ascend also provides automatic updates and gives authorized teams access to practice information across locations without relying on traditional on-premises server infrastructure. These capabilities help practices maintain a strong security posture while reducing the IT burden associated with managing local systems.
Overall, Ascend by Dentrix combines cloud practice management with a growing set of AI-powered capabilities to help dental practices work more efficiently across clinical, administrative, and financial workflows. By bringing patient management, real-time eligibility, clinical documentation, periodontal charting, imaging, scheduling, insurance, claims, billing, communications, security, and automation together in one platform, Ascend helps dental teams reduce complexity, prepare for patients more effectively, and stay focused on delivering care.
Average Rating: 4.3/5.0
Total Reviews: 20
How Do G2 Users Rate Ascend by Dentrix?
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Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.3/10)
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Ease of Use: 9.2/10 (Category avg: 8.7/10)
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Quality of Support: 8.5/10 (Category avg: 8.6/10)
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Ease of Admin: 8.5/10 (Category avg: 8.8/10)
Who Is the Company Behind Ascend by Dentrix?
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Seller: Henry Schein One
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Company Website:
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Year Founded: 2018
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HQ Location: American Fork, UTAH
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LinkedIn® Page: www.linkedin.com
1,393 employees on LinkedIn®
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Ownership: NASDAQ:HSIC
Who Uses This Product?
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Top Industries: Hospital & Health Care
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Company Size: 70% Small, 25% Medium
What Are G2 Users Discussing About Ascend by Dentrix?