Order Management software (OMS) is designed to facilitate and automate the order fulfillment process, reducing the time in the order-to-cash cycle and improving order processing efficiency for suppliers and wholesalers.
Order Management software lets business users easily enter and convert orders or quotes, maintain a visual on stock levels, search and identify trends from past invoices, verify shipping preferences, and modify pricing all from within a single system.
Order Management products often integrate with Billing software, and will occasionally overlap in functionalities. Order Management products may also integrate with CRM software and Subscription Management software depending on the product or service being offered and the number of customers for which the user needs to maintain records.
To qualify for inclusion in the Best Order Management Software category, a product must:
- Provide real-time inventory availability and stock levels
- Allow order fulfillment by entering and converting orders or quotes
- Update shipping preferences, such as carriers, rates, and insurance options
- Track orders from quotes to pickup and invoicing to delivery
