Best Online Reputation Management Software - Page 32

VibeWaggler

VibeWaggler puts every review a service business gets into one inbox and tells each location what to fix next. It pulls reviews from 22 platforms, including Google, Yelp, Facebook, TripAdvisor, DoorDash and Uber Eats. AI drafts each reply in the owner's voice, and nothing posts until a person approves it. VibeScore gives every location, or every field crew, one score built from its rating mix, review volume and reply rate. VibeChat answers plain-English questions about what customers are saying. Built for restaurant groups and home-service companies running 1 to 50 locations.

Vicinus.ai

A SaaS based AI powered hyperlocal marketing tool for businesses with multiple locations. The platform is purpose-built to address the unique needs of multi-location businesses—helping them to maximise visibility, drive in-store conversions, and streamline local digital operations through automation, analytics, and intelligent workflows. It has built in features and capabilities to manage listings across platforms, customer reviews, landing pages and call tracking with regular reporting on the performance and other analytics through a modular, API-driven Service-Oriented Architecture (SOA)

VisibleFeedback

VisibleFeedback helps local businesses protect their online reputation and build customer trust, before a bad review ever hits the internet. With simple QR code-based feedback collection, VisibleFeedback lets restaurants, hotels, salons, and more hear from real customers in real time. Negative experiences trigger instant alerts, giving owners a chance to resolve issues privately, while happy customers are nudged to leave public 5-star reviews.

Visihero

VouchTrack

VouchTrack is a review management and AI visibility service for US local businesses, from one location to many. It asks every customer for a review by text, email, WhatsApp or QR code. It drafts AI replies that a person approves before they post, and shows where the business ranks in Google Maps, ChatGPT, Gemini and Perplexity.

Webbosaurus Review Monitoring

Westify

Westify helps local businesses — restaurants, hotels, clinics, auto shops, salons, with one location or many — stay on top of their Google reviews without the owner writing every reply by hand. For every new review, Westify drafts a response in the business's own brand voice; the owner reviews and approves it (or turns on autopilot so it publishes automatically). 1-2★ reviews trigger an instant SMS alert so no unhappy customer goes unanswered. Every month, Westify delivers a report with the Westify Score and the recurring themes customers mention — wait times, cleanliness, staff — so owners know what to fix in operations, not just what to say in a reply. It also includes a feedback funnel (QR code at the table or front desk) to generate more positive reviews. Westify also lets you run digital loyalty cards for customer retention, works with apple and google wallets. Works globally. Available in any language.

White Label Reputation Management

Whitespark Reputation Builder

Reputation Builder is an online review management and reputation platform built for agencies, enterprises, and local businesses who want to continuously grow their review count and turn customer feedback into a competitive advantage. Why agencies and local businesses choose Reputation Builder: 1. Get more reviews: Automatically request reviews via email and SMS with branded, designs. 2. Monitor and respond everywhere: Track and respond to reviews across 100+ sites, all from one place. 3. Showcase your reputation: Display reviews directly on your website to build trust and turn happy customers into your best marketing. 4. Industry-leading reporting: Get an overview of your review ratings, Net Promoter Score, survey results, and customer engagement trends with PDF/CSV export and automated report delivery. The platform is available in English, Spanish, French, Dutch, Norwegian, Swedish, Portuguese, German, and Italian.

Wooflo Pro

Wooflo pro is a review platform.

wowreviews

WowReviews is a powerful and easy-to-use review management software that helps businesses track, manage, and respond to customer reviews from multiple online platforms in one centralized dashboard. Designed for restaurants, hotels, clinics, retail stores, and service-based businesses, WowReviews simplifies reputation management and helps brands build stronger online credibility. With smart automation tools, real-time alerts, sentiment analysis, and response management features, WowReviews ensures that businesses never miss important customer feedback. The platform helps reduce negative reviews, improve star ratings, and increase customer satisfaction by enabling timely and professional engagement. WowReviews also provides performance insights, rating analytics, and actionable reports that help businesses understand customer sentiment and improve service quality. Whether you operate a single location or multiple branches, WowReviews makes online reputation management efficient, scalable, and results-driven.

wow reviews

Want to collect reviews the smart way? - Use our clever tool to increase your positive business reviews across the web while allowing negative reviews to be intercepted and handled privately before they do harm online. Does this sound familiar? Your numerous happy customers generally forget to leave online feedback, or simply don’t bother? Yet suddenly become highly motivated to leave negative feedback when irritated, usually without warning or a chance to resolve the issues? Well....this is what our tool is built to combat. If you are looking to get more reviews by increasing the conversion rate of your happy customers leaving feedback across the major review sites then look no further. With a single link you are able to guide happy customers to all of your major review pages, making life easier for your customers and yourself. You can also benefit from our review pre-screening feature, this ensures only happy customers are directed to your chosen review sites, where as the rare, yet damaging unhappy feedback is collected privately. This allows you to resolve issues and learn from errors, all while protecting your hard earned online reputation. With most businesses leaving reviews to chance, our users score an easy win over the competition and see substantial increases in their reviews, allowing them to climb the rankings in online comparisons and win more sales. If you are serious about building the reputation you deserve then register and try for free now. Getting started is easy and only takes a minute. wowreviews.co.uk

Xrepu

xrepu is a Google Business Profile reputation-management platform for local businesses. It drafts an AI-generated, ready-to-publish reply for every new customer review in seconds, in the customer's own language, and can auto-publish replies to safe, positive reviews. Beyond replies, xrepu turns the patterns across all your reviews into a weekly operational report — surfacing your most recurring complaint, its estimated financial impact, and a recommended fix — plus branch-by-branch performance comparison for multi-location businesses and a ready-made QR code to drive more reviews.

Zoho Publish

Zoho Publish is Google business listing management software built to help businesses manage customer reviews at scale, maintain accurate listings, improve local search visibility and overall online reputation. It is designed for multi-location businesses, franchises, and agencies that need a centralized solution to get discovered locally, present an optimized profile, and attract nearby customers. The platform is used by operations, marketing, and customer experience teams that aim to build trust with local customers searching for relevant products or services. Businesses often deal with inconsistent listings, missed reviews, and limited visibility in local search. Zoho Publish brings review management, listing management, and performance tracking into one system, helping teams stay organized and reduce manual effort across locations. Who uses Zoho Publish? Zoho Publish is used by businesses of different sizes, especially multi-location brands and agencies focused on improving online visibility and reputation to become a preferred choice in local search. Key capabilities include: Google Business Profile management Take control of all business profiles from one centralized place to manage activity, track performance, and stay on top of every location Review management and online reputation Monitor, organize, and respond to customer reviews to maintain a reliable and trustworthy presence AI-powered automations Automate review responses and workflows using AI to reduce manual effort and manage reviews at scale Listing management and accuracy Keep business details consistent across directories to support better online visibility and avoid customer confusion In-depth performance analysis Understand how your business is perceived and identify areas for improvement across locations Location performance leaderboard Compare performance across locations to see which ones are leading or falling behind in reviews, ratings, and engagement Reports and performance tracking Automatically share reports to track progress and keep stakeholders informed without manual effort

Zoorate