# Best Legal Hold Software for Small Business

## How Many Legal Hold Software Products Does G2 Track?

**Total Products under this Category:** 16

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Legal Hold Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,700+ Authentic Reviews
- 16+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Legal Hold Software
 ![G2 Grid® for Legal Hold Software plotting products by satisfaction and market presence](https://www.g2.com/categories/legal-hold/grids.png?focus%5B%5D=7588&focus%5B%5D=7602&focus%5B%5D=19814)

Highlighted products: Everlaw, Relativity, and Pagefreezer.

Underlying data: [Grid® JSON](https://www.g2.com/categories/legal-hold/grids.json?focus%5B%5D=everlaw&focus%5B%5D=relativity&focus%5B%5D=pagefreezer&segment=small-business)

**Sponsored**

### Product Fruits

No-code product adoption platform — user onboarding, feature adoption and in-app support, powered by Elvin AI. Product Fruits is a digital adoption platform that helps product and customer success teams guide users to value, drive feature adoption and deliver in-app support. Without writing code. Build product tours, checklists, hints, tooltips and announcements to onboard new users and roll out new features. Layer in an in-app help center, embedded knowledge base and NPS surveys to scale support and catch friction before it becomes a ticket. Two things set Product Fruits apart: 1. Flows guide every user to the next right step. Instead of showing everyone the same generic tour, Flows adapt to where each user is — their role, their progress, their behavior — so the right guidance appears at the right moment. Users never get stuck, and they never see steps they've already mastered. 2. Elvin, the built-in AI agent, is the speed layer. It generates onboarding flows, copy and adaptive logic in minutes — no design or engineering sprints. Teams ship and iterate on their own. #Who it's for Built for product teams who own activation and adoption, and CS teams who own retention and support. Common industries include financial services, education, healthcare, e-commerce and SaaS. #What you can do with Product Fruits - Shorten time to value with personalized onboarding journeys - Increase feature adoption by guiding users to new capabilities - Reduce churn by addressing struggles before users disengage - Scale onboarding across thousands of users without manual effort - Lower support tickets with contextual answers where users need them #How it works Setup takes two steps. First, install the Product Fruits Chrome extension to build tours and guidance flows visually. Then add a JavaScript snippet to your application to publish experiences live. Most teams complete setup in under an hour. #What's included - Flows & guidance: Adaptive product tours, checklists, tooltips and beacons that route each user to their next right step - AI personalization: Elvin designs flow structure and copy that adapts to each user - In-app communication: AI-generated announcements, banners, pop-ups and newsfeeds that keep users informed about updates and features - Feedback & insights: Elvin creates contextual and NPS surveys based on user behavior, capturing sentiment and surfacing friction - Knowledge & support: Centralized help center and Elvin Copilot answering questions from your approved sources, #Why teams choose Product Fruits AI powers every feature and Flows make sure that power lands at the right moment. From building tours to answering support questions, Product Fruits personalizes each step of the journey. The result: faster adoption, higher satisfaction and fewer support escalations.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1981&secure%5Bchosen_at%5D=2026-08-04T15%3A18%3A13Z&secure%5Bdisplayable_resource_id%5D=1561&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=146555&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=146555&secure%5Bresource_id%5D=1981&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flegal-hold%2Fsmall-business&secure%5Btoken%5D=91a936a500704ec6f3abbaec59b45d63c4be4f8f8b54c5e314e8073cfe89a756&secure%5Burl%5D=https%3A%2F%2Fproductfruits.com%2Fdemo%3Futm_medium%3Dpaid%26utm_source%3DG2%26utm_campaign%3Dclicks&secure%5Burl_type%5D=book_demo)

### [Everlaw](https://www.g2.com/products/everlaw/reviews)

Everlaw transforms how legal teams navigate the boundaries of legal discovery. The platform is built for the high-stakes demands of modern litigation, empowering law firms, corporations, and government agencies to transform mountains of data into actionable breakthroughs.

**Average Rating:** 4.7/5.0

**Total Reviews:** 721

#### How Do G2 Users Rate Everlaw?

- **Ease of Use:** 8.8/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Everlaw?

- **Seller:** [Everlaw](https://www.g2.com/sellers/everlaw)
- **Company Website:** www.everlaw.com
- **Year Founded:** 2010
- **HQ Location:** Oakland, California
- **Twitter:** @everlaw  
3,977 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1ca521e3ebc68fd50b0ba8717f2fd12376ab3c33dac07b759da0df8cb474948d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2139901%2F&secure%5Burl_type%5D=linkedin_company_website)  
532 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Paralegal, Attorney
- **Top Industries:** Law Practice, Legal Services
- **Company Size:** 46% Small, 41% Medium

#### What Do G2 Reviewers Say About Everlaw?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Everlaw, highlighting its user-friendly interface and helpful training options.
- Users value the **responsive customer support** of Everlaw, appreciating the innovation and ease of use in projects.
- Users appreciate the **intuitive and user-friendly interface** of Everlaw, enhancing their document production and review experience.
- Users value the **user-friendly interface** of Everlaw, appreciating its intuitive design and accessible support.
- Users appreciate Everlaw for its **innovative features and efficiency** , simplifying processes and enhancing productivity.

##### Cons

- Users find **difficult learning** to be a barrier, struggling with navigation and feature usage despite helpful staff support.
- Users find the **inefficient search functionality** frustrating, as locating specific topics can be challenging and time-consuming.
- Users note a **challenging learning curve** with Everlaw, requiring time and training to effectively navigate its features.
- Users report **performance issues** with Everlaw, including unreliable search functionality and limitations in document handling.
- Users often face **search functionality issues** , experiencing inconsistency in finding documents which impacts usability.

#### What Are Recent G2 Reviews of Everlaw?

**["User-Friendly UI, Fast Processing, and Brilliant AI in Everlaw - Sam Maguire"](https://www.g2.com/survey_responses/everlaw-review-12942302)**

**Rating:** 4.5/5.0 stars

_— Sam M._

[Read full review](https://www.g2.com/survey_responses/everlaw-review-12942302)

**["Ease of Review with powerful tools and story builder AND AI workflow including Deep Dive"](https://www.g2.com/survey_responses/everlaw-review-3649306)**

**Rating:** 5.0/5.0 stars

_— Manuel D._

[Read full review](https://www.g2.com/survey_responses/everlaw-review-3649306)

#### What Are G2 Users Discussing About Everlaw?

- [What is Everlaw used for?](https://www.g2.com/discussions/what-is-everlaw-used-for) - 1 comment
- [What does Everlaw do?](https://www.g2.com/discussions/what-does-everlaw-do) - 3 comments
- [When was Everlaw founded?](https://www.g2.com/discussions/when-was-everlaw-founded) - 2 comments
- [What is eDiscovery software?](https://www.g2.com/discussions/what-is-ediscovery-software)
- [How much does Everlaw cost?](https://www.g2.com/discussions/how-much-does-everlaw-cost) - 1 comment

### [Relativity](https://www.g2.com/products/relativity/reviews)

Relativity is a leading legal data intelligence company that builds technology to help users organize data, discover the truth, and act on it. Its extensible, AI-powered cloud platform, RelativityOne, transforms complex data into actionable insights at massive scale for litigation, investigations, regulatory inquiries, data breach responses, and other legal use cases. The world’s largest law firms and corporations, government agencies, and a robust network of channel partners rely on Relativity’s legal AI software to securely surface and manage the most relevant and impactful information in their matters. The company also expands access to technology by providing its platform at no cost to academic institutions through its Relativity Academic program and to organizations supporting pro bono legal work through its Justice for Change initiative.

**Average Rating:** 4.5/5.0

**Total Reviews:** 642

#### How Do G2 Users Rate Relativity?

- **Ease of Use:** 8.3/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.3/10 (Category avg: 9.0/10)
- **Ease of Admin:** 7.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Relativity?

- **Seller:** [Relativity](https://www.g2.com/sellers/relativity)
- **Company Website:** www.relativity.com
- **Year Founded:** 2001
- **HQ Location:** Chicago, IL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b53bfd596abc91e3d8dd5e5a8735d92cdf9fa7f1bf3177cf79fd9b4733e45ded&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F25027079%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,850 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Manager
- **Top Industries:** Legal Services, Law Practice
- **Company Size:** 41% Medium, 34% Large

#### What Do G2 Reviewers Say About Relativity?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Relativity, praising its user-friendly interface and helpful features for all levels.
- Users value the **innovative advancements** of Relativity, especially its integration of generative AI and evolving tools.
- Users appreciate the **flexibility and feature-rich capabilities** of Relativity, enhancing efficiency in data review and management.
- Users commend the **speed and flexibility** of Relativity, enhancing the document review lifecycle with useful AI tools.
- Users appreciate the **intuitive user interface** of Relativity, which enhances workflow and facilitates effective team communication.

##### Cons

- Users experience significant **performance issues** with Relativity, particularly with slow data processing and limited transcript application functionality.
- Users find the **difficult learning curve** frustrating due to complex deployment and inadequate training resources.
- Users find the product **expensive** , with concerns about high costs and limited pricing transparency.
- Users experience **slow performance** with Relativity, particularly due to latency issues and job processing delays.
- Users find Relativity **not user-friendly** , citing issues like bugs, poor multitasking, and lack of clear guidance.

#### What Are Recent G2 Reviews of Relativity?

**["Relativity AiR for Review"](https://www.g2.com/survey_responses/relativity-review-8108805)**

**Rating:** 5.0/5.0 stars

_— Shivangi S._

[Read full review](https://www.g2.com/survey_responses/relativity-review-8108805)

**["Versatile, User-Friendly Tool with Strong Security Features"](https://www.g2.com/survey_responses/relativity-review-4759728)**

**Rating:** 4.5/5.0 stars

_— Siddarthan K._

[Read full review](https://www.g2.com/survey_responses/relativity-review-4759728)

### [Pagefreezer](https://www.g2.com/products/pagefreezer/reviews)

Pagefreezer Archiving helps organizations capture, store, find, and produce digital records of their website and social media content for compliance, eDiscovery, and enterprise recordkeeping. Built for government agencies, financial service providers and legal professionals, Pagefreezer Archiving is used across nearly every industry to securely archive digital records in evidentiary quality, meet regulatory requirements, minimize legal risk, and ensure litigation readiness. Key Features: \<\> Automated Archiving: Automatically captures and archives all website updates and social media activity, eliminating manual recordkeeping and giving compliance teams peace of mind. \<\> Regulatory Compliance: Satisfies recordkeeping requirements for FINRA, SEC, GDPR, and government open records laws by archiving content with associated metadata and digital signatures, in a tamper-proof, native format. \<\> Advanced Search & Export: Enables users to quickly locate and review specific content across all archived content and export records in formats required for audits, eDiscovery, and public records requests. \<\> Simple Setup & Low Maintenance: Deploys quickly, requiring minimal technical expertise or IT resources to set up and use. \<\> Open Records Portals: Streamlines government transparency efforts by providing self-service public records portals, reducing the administrative burden of fulfilling records requests. With robust security, user-friendly interface, high-quality captures and reliable automation, Pagefreezer simplifies the complex process of digital archiving, saving organizations hundreds of hours annually on archiving and ensuring digital content and communications are preserved and accessible when needed.

**Average Rating:** 4.5/5.0

**Total Reviews:** 34

#### How Do G2 Users Rate Pagefreezer?

- **Ease of Use:** 9.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Pagefreezer?

- **Seller:** [Pagefreezer Software, Inc.](https://www.g2.com/sellers/pagefreezer-software-inc)
- **Year Founded:** 2010
- **HQ Location:** Vancouver, BC
- **Twitter:** @PageFreezer  
4,319 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=474391cf7c2aa0783e27cf58e1c8ec553ec54aade2c6253544d675b60365e572&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1682117%2F&secure%5Burl_type%5D=linkedin_company_website)  
96 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Investment Management
- **Company Size:** 53% Small, 32% Medium

#### What Are Recent G2 Reviews of Pagefreezer?

**["Easy to Use, Helpful, Great Customer Support"](https://www.g2.com/survey_responses/pagefreezer-review-10640259)**

**Rating:** 5.0/5.0 stars

_— Verified User in Research_

[Read full review](https://www.g2.com/survey_responses/pagefreezer-review-10640259)

**["Bulk Social & Web Capture with Metadata That Strengthens Investigations"](https://www.g2.com/survey_responses/pagefreezer-review-12804613)**

**Rating:** 4.0/5.0 stars

_— Verified User in Legal Services_

[Read full review](https://www.g2.com/survey_responses/pagefreezer-review-12804613)

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[Browse Legal Hold Themes](/categories/legal-hold/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated 

Products classified in the overall Legal Hold category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Legal Hold to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Legal Hold category.

In addition to qualifying for inclusion in the Legal Hold Software category, to qualify for inclusion in the Small Business Legal Hold Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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